Founded 2006 • With Angi since April 2008
Angi Certified
Service Provider Response
Hello [Member Name Removed], We are so pleased that we were able to satisfy your carpet pet cleaning needs last year. Your review was wonderful and we hope to be able to continue to be of service to you this year! Do not hesitate to reach out to us anytime. Warm regards, ECC Operations TeamService Provider Response
Thank you for allowing us to be of service! Warm regards, ECC Operations TeamService Provider Response
We appreciate the opportunity to provide service to all members, we've reached out to the member to discuss the issue stated. As of yet we've not heard back, we did reach out to the client prior to service to advise him that there were multiple stains that resembled pet urine and there was some pre-existing color migration from the pet urine. ECC will always do an inspection and list all pre-existing conditions prior to service. We treat each of our clients items with care an respect that's how our reputation was built. We look forward to hearing from this member to discuss, clarify and resolve his issue with the service.Health & Safety Measures