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ABKA Marble & Granite Inc
Cabinets Installation, Cabinets - Repair, Carpentry Framing - Install,
About us
ABKA Marble & Granite Coutertops, Inc. has been serving Maryland, Virginia, and Washington DC with superior quality in Granite Countertops and Vanity tops fabrication for over 20 years. Also located at • 536 Cameron St Winchester, VA 22601 (540) 522-2601. We offer complete kitchen and bathroom designs with exceptional service. We are your one-stop-shop for all your home improvement needs. Come see our showroom and make your ideas come to life!
Business highlights
45 years of experience
Services we offer
& Quartz Counter Tops, Granite, Installations, Kitchen & Bathroom Cabinets, Marble, Porcelain & Natural Stone Tiles
Accepted Payment Methods
- CreditCard
Reviews
4.781 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 10% | ||
| 1% | ||
| 1% | ||
| 2% |
Showing 26-50 of 81 reviews
BETTY O.
Jul 2014
About two or three people came out for the job. It looks very nice. The contractor is a perfectionist and approved of it. Their price was by far the best for all the work they did. Overall it was a great experience and I'm very happy with them.
BONI B.
Jun 2014
From first walking into ABKA we were impressed with their knowledge and helpfulness. We worked with Yenni who was always available to answer any questions we had from day one until the end of the installation. The crew they used were pleasant, friendly and worked quickly to finish the job. I would definitely use them again.
Alan K.
Jun 2014
unknown
MOHAMMED F.
May 2014
They are a first class organization and have a variety of slabs to choose from at a great price as we purchased granite from one of their heighbors few years ago and even they could not come close to the price of ABKA.
Vadood (sales) was patient, made the drawing in front of us and gave us a great deal on an Emerald Pearl slab that was at their showroom lot. Manny was patient in measuring the space as well as he can as we had some uneven measurements from the renovation. ABKA also gave me a great price on a remnant which I wanted for my Big Green Egg nesting table on my deck. I wanted a granite top on the table and went to their showroom few days before my kitchen install and was able to find a nice piece at a reasonable price and they were able to install that piece the same day. There was a slight error in that particular installation but it will be fixed without any questions. That's customer service! I will use ABKA for my future granite need and recommend the same.
Vadood (sales) was patient, made the drawing in front of us and gave us a great deal on an Emerald Pearl slab that was at their showroom lot. Manny was patient in measuring the space as well as he can as we had some uneven measurements from the renovation. ABKA also gave me a great price on a remnant which I wanted for my Big Green Egg nesting table on my deck. I wanted a granite top on the table and went to their showroom few days before my kitchen install and was able to find a nice piece at a reasonable price and they were able to install that piece the same day. There was a slight error in that particular installation but it will be fixed without any questions. That's customer service! I will use ABKA for my future granite need and recommend the same.
Samuel D.
May 2014
unknown
Laura K.
Apr 2014
The countertop is beautiful. The installers were polite and worked hard. It was a long day - they were at the house for over eight hours. We have two quibbles. The first was with one of the countertop seams. It was not placed in the spot that we agreed on during the templating. While there may have been reasons for this that were beyond the control of Abka (I.e. Limited materials), it would have been nice to have been told of the issue in advance of installation. The second is with respect to how the installers left our property following installation. The yard and front door are still a mess from the countertop dust. There are remnants of countertop all over the lawn - chips and bits from where the faucet holes were drilled out. I am nervous for the first lawn mow of the season and what might be kicked up from the mower.
Terry F.
Mar 2014
I went into their store twice, I called him twice, and I never heard back from him. He was horrible. He told me that he would get back to me with a quote and I never heard back. I would not use them again.
Response from ABKA Marble & Granite Inc
"This review doesn't seem to be valid... there is no salesperson inside or outside the showroom named "ABKA". ABKA stands for American Bath and Kitchen Architectural and there is no way we would not respond to an inquiry. If this person contacted anyone at ABKA, as claimed, she would have at least remembered his name. One wonders why a salesperson whose job is to sell the company's products would not get back to a potential customer."
Terrie B.
Feb 2014
Yenni was great to work with on the front end. Paula fielded questions too, but they are busy and aren't always available when you call. Manny was patient when the contractors were not ready for him to measure. Everyone was knowledgeable, professional and congenial.
Our granite is very dramatic; lots of swirls of color, black, white and amber. Although we were told we would have a seam, Walter was able to give us our big counter without a seam! This was huge for us; a welcome surprise. The back splash was beautifully aligned with the counter top. The 3 installers were very thorough, efficient and careful. They have a checklist that the buyer signs before they leave to ensure that everything has been checked and fount to be satisfactory.
We worked with ABKA on a bathroom sink/vanity top. We were impressed with everything they have done.
Our granite is very dramatic; lots of swirls of color, black, white and amber. Although we were told we would have a seam, Walter was able to give us our big counter without a seam! This was huge for us; a welcome surprise. The back splash was beautifully aligned with the counter top. The 3 installers were very thorough, efficient and careful. They have a checklist that the buyer signs before they leave to ensure that everything has been checked and fount to be satisfactory.
We worked with ABKA on a bathroom sink/vanity top. We were impressed with everything they have done.
Response from ABKA Marble & Granite Inc
"We appreciate your feedback and thank you for your business!"
Anna B.
Jan 2014
They had the best selection I have seen in the area, great showroom and service is by far the best. I was talking to various companies prior to finding ABKA.
We had friends who recommended their experienced with ABKA, and we decided to try them out.
From the sales person and office staff, the technician who came to our house to
perform field measurements, to the installation crew; all were very professional and they
answered all our questions. They even cleaned up all the areas that were affected before
leaving. I am thoroughly impressed.
I have already recommended this company to our closest friends and people who are
seeking to do their kitchen or bath projects.
We had friends who recommended their experienced with ABKA, and we decided to try them out.
From the sales person and office staff, the technician who came to our house to
perform field measurements, to the installation crew; all were very professional and they
answered all our questions. They even cleaned up all the areas that were affected before
leaving. I am thoroughly impressed.
I have already recommended this company to our closest friends and people who are
seeking to do their kitchen or bath projects.
Response from ABKA Marble & Granite Inc
"We certainly appreciate your feedback and are thrilled to have such happy customers."
Richard L.
Jan 2014
They replaced cabinets, counter tops and drawers in my kitchen. They were prompt, courteous and professional. I was impressed with the ongoing contact during the project. In addition, during our initial discussions they made suggestions which improved the final design. Our experience was very positive.
Hla T.
Aug 2013
I will have a talk with the provider.
Response from ABKA Marble & Granite Inc
"Thank you for your business!"
Martin S.
May 2013
It went quite well overall. I liked the fact that they came to the house to measure the counter, which was a bit complicated because it had a small shelf in addition to the main counter. The installation was flawless. The price was significantly below two nearby companies.
Response from ABKA Marble & Granite Inc
"Thank you!"
Bhagwan K.
Apr 2013
Estimate was totally reasonable. Quality of work was excellent. Very professional work on time delivery.
Richard P.
Feb 2013
smoothly quickly and very well will use them again
Cord J.
Nov 2012
We purchased the stone in late summer 2009, but were not ready to install. ABKA held the stone for us (it seemed like forever); when we were finally ready in 2010, they came, measured,and installed. No fuss, no muss. If it had been any easier, it would have been truly unbelievable.
Patricia S.
Nov 2012
I have never been treated with such a lack of professionalism ever. The sales representative was rude and clearly indifferent to my business. The person sent to make the template for my vanity was late with out explaination. In a customer oriented business for a natural product that can be shopped around I would expect some level of concern for customers needs. I did not use their services and I know my designer, who would be a repeat customer if the experience had been different, will not use this company. Other reviewers have had better experiences than i did, so in all fairness it might just be the sales representative I had to deal with, Cyrus.
Response from ABKA Marble & Granite Inc
"ABKA has been in business for over 30 years. Our standard policy is that the customer comes to the showroom to choose the material and place a 1/3rd of the total cost in order to hold the material, then the second 1/3rd when the customer is ready for measurement and the final 1/3rd upon installation. This particular customer came in to the ABKA showroom several weeks ago to choose their material; the client requested their designer’s discount; hence, ABKA asked the customer to have their designer contact us for payment/deposit procedure. ABKA tagged and held the stone selected by the customer to ensure the piece would not be sold (in the meantime) while waiting for their designer to contact ABKA. The designer contacted us 2-3 weeks later and asked us to send our technician to take a formal measurement of the space that required a counter top. ABKA completed the formal measurement for the customer’s counter top and coordinated a date for installation of the counter top. At this point ABKA was “only” in contact with the designer. The designer called 1 day before installation and cancelled the installation date without any explanation. ABKA had been very accommodating to the designer by not collecting any deposit, which is our standard procedure. It is worth mentioning that there was no signed contract by er the customer/designer for this job and ABKA went forward with the process without any commitment from either of the parties involved. To this day, we have not received any communication from the customer/designer as to what went wrong and how we could have accommodated them to their liking."
Gazelle K.
Oct 2012
All went well. We visited their beautiful showroom a few times and selected the material. The staff was helpful and friendly. The project went very smooth from start to finish.
Mali S.
Oct 2012
From start to finish, the one word I think sums up the selection and service that I received from ABKA ... Impeccable.
There are other one stop shops out there, but I found that for me, I appreciated their consistency and integrity at every next step. I appreciated their beautiful and unique selections of stones, their competitively pricing, and genuine honest people who stayed in touch with me from start to finish and met every single promise they made.
The kitchen cabinets also feel solid and look wonderful in contrast to the granite that I chose. They even had sink and faucet selections to compliment. I just went ahead and bought everything I needed. Any slight difference that I could have possibly negotiated in price would not have bought me the same quality or the peace of mind of believing (and now knowing) that ABKA would stand behind it all and I could call or walk in and a manager if not owner would be there with integrity to solve any possible problems. The granite/marble combination around the fireplace looks fantastic and I love sitting beside it on the warmed smooth stone. Bath tilework was also done beautifully and I did not have to clean up after anyone, ever. And I can't think of anywhere else that I have ever been made to feel more like family. Everyone was always eager to make sure that I was satisfied. A parrot greeted me on the way in and the cutest little puppy that was so friendly. I've already referred some of my own family and my best friend to ABKA.
Vadood J.
Aug 2012
Our Kitchen was a large installation, and very tricky in many respects. The Cabinets were installed with great detail and we could not have been more pleased with the quality of the granite, the craftsmanship of the installation, and the wonderful customer service of both the sales and the installation teams. Everyone showed up right on time, made sure they cleaned as they worked, and left their work areas cleaner than when they arrived. Did I mention their fantastic prices? We could not have afforded our dream kitchen without them. Long story short, ABKA would be on my short list of people to highly recommend.
Yun Y.
Aug 2012
It is obvious the sales person called Yennie at ABKA had an attitude problem. Called for pricing...received it through email. Went there to check the stone on the same day and wanted to know whether the price is negotiable to close the deal. All I got is "if you want lower price, go somewhere else". It seems that they don't care about the customer or the business at all. Maybe they do a good job but with that kind of customer service, I was pushed away. Called another company at Angie's list and got everything done professionally within a week at a lower price!
Response from ABKA Marble & Granite Inc
"In reference to the above-noted review, this potential client asked ABKA for installation of granite surround for his fireplace and provided his rough measurement for pricing purposes. Based on the gentleman’s description and his rough measurements for the fireplace, ABKA Office Manager, Yenni provided him with a discounted price quote of $1,075 (for this type of job, we charge the customer at least $1,800). The gentleman mentioned that he had already shopped around and had a better price. In order to accommodate the client, Yenni asked him to at least send her a picture to visualize what the job entailed. The client e-mailed a picture of a brick fireplace which the hearth (floor) of it was raised and there was a wooden-mantel around the brick fireplace. Based on that picture, Yenni called the client back and told him that because of the un-evenness on the surface of the brick and the need for accurate joining with the wood mantel, the proper procedure would be to remove the wooden-mantel and install the stone in the proper manner, then trim and adjust and install the wooden-mantel to fit the fireplace surround. Therefore, the $1,075 would be the best price that ABKA could offer him. Client claimed that he had received a less-expensive estimate from another fabricator. Yenni told him that his choice of company for fabrication and installation was his right and that she would respect his choice. We would like to establish the following facts: Our policy is that the client would select the stone and provide a deposit to start the process. For this particular client, we were not informed of the job site address and neither received a deposit nor a verbal confirmation to get the purchase process started. Therefore, ABKA had not established any commitment to the customer to do this job. This type of review is not fair, appreciated or carries any weight. ABKA takes a pride in its customer service and professionalism; the service and quality of work performed at ABKA (from A-Z) is of the highest regard and we take pride in it."
Jackie K.
Jul 2012
Vadood was a professional from the start. I picked out the marble and he took it from there. Drew specifications for exactly what I wanted. When I got the half wall top home the contractor had measured wrong and I needed another piece. No problem for Vadood and he was as nice as could be. Had it ready for me in no time for additional charge (of course). A few weeks later the vanity top was installed. The installers were prompt, neat and courteous. I noticed the top had several scratches. Vadood came out to see it himself and then sent someone else to determine if it could be repaired. It turns out Vadood thought it would be better to just make a new vanity top. It was installed the other day and it is perfect! It was a pleasure dealing with the competent, professional and courteous people from ABKA. Ask for Vadood! I would definitely use them again!
Len D.
Jul 2012
Our experience was so positive that we still cannot believe it. Our existing counter top was built into the bath when we had it completely redone about 20 years ago. Very tight fitting existing counter top including wall paper made us expect that we would need to redo the wallpaper after the new counter was installed. The existing counter was Corian and had to be literally broken to remove without impacting mirror and other items in bath. The sink we purchased was an unusual modern shape for a shallow basin. It was basically rectangular but with curvature to all sides. The measurement guy arrived on time for the site survey---the counter is about 6 feet long with a single sink. Before selecting the marble we visited the showroom and yard many times---we never received any pressure, and the personnel in the office and yard could not have been more accommodating with their time and the many questions we had. Our price of less than $1,500 for all removal, custom cutting and installation was so surprising reasonable compared to our expectation, that we did not even get a second estimate. Everything went as planned but on installation we discovered that the full wall mirror was glued to the wall and the counter backsplash was a little too high (1/8 inch) to fit under the mirror. I discussed options with the installer, and he was able to carve out for the mirror in such way that the backsplash slid under. Absolutely perfect look. It could not have been installed or look better. Because of the window and medicine cabinet on side walls, the installation required very careful and repeated positioning attempts to get it right without damaging the existing wall paper. When done, to our amazement, the wall paper not only was undamaged but also it looked like it was just installed for the new counter top. Absolutely beautiful, perfect job from start to finish. There isn't one thing they could have done to make us more satisfied. We give them our highest recommendation. We will certainly use them again for kitchen or bath work.
Mohammad R.
Jun 2012
It was a very plasant experience right from the beginning, from dismantling/removal of existing countertops & cabinets to the end.All the material including the granite countertop, cabinets, sink & faucet are of high quality. The entire work project went very smoothly with minimum of fuss, causing us no trouble at all. They are very understanding, consumer friendly & flexible, with no attitude at all. They did the work very cleanly without causing any mess & were very mindful of their surroundings. Very professional & very impressive.
JAMES M.
Mar 2012
After having shopped for the best deal in town, ABKA countertops had the widest selection, and offered the most competitive pricing without affecting the quality which is outstanding. Time to delivery and installation was one week!
I was referred to ABKA by my parents who had just remodeled their kitchen several years ago and were most pleased with the service and end product. Based on their solid recommendation I had kitchen counters installed three years ago and was so pleased with the quality, workmanship, and professionalism that several months ago I upgraded another part of my kitchen with their help. They were able to match granite counters perfectly and at the time of installation even polished my old counters as a nice gesture. Service and quality remains unchanged over all these years, excellent!
Most recently this past week I went back to purchase a piece of granite for a coffee table as I really like the workmanship. They essentially did the job overnight and pretty much at cost.
I consider myself a pretty harsh critic. I am most impressed with ABKA, the employees, and the owners who truly raise the bar.
I was referred to ABKA by my parents who had just remodeled their kitchen several years ago and were most pleased with the service and end product. Based on their solid recommendation I had kitchen counters installed three years ago and was so pleased with the quality, workmanship, and professionalism that several months ago I upgraded another part of my kitchen with their help. They were able to match granite counters perfectly and at the time of installation even polished my old counters as a nice gesture. Service and quality remains unchanged over all these years, excellent!
Most recently this past week I went back to purchase a piece of granite for a coffee table as I really like the workmanship. They essentially did the job overnight and pretty much at cost.
I consider myself a pretty harsh critic. I am most impressed with ABKA, the employees, and the owners who truly raise the bar.
David W.
Feb 2012
ABKA was selected from quotes received from two kitchen and bath contractors. The selection was easy, since we had used them before for kitchen countertops, and their price was about 25% less than the other quote.
We worked with both Yenni (countertops) and Vadood (tile), and both salespersons bent over backward to help us with selections, and even gave us a $250.00 Angie's discount, which was much appreciated.
The installation was timely and very professional. Mehran, particularly, is a perfectionist, and the tile installation that he and his helpers performed was outstanding. The countertops also were installed beautifully, and in a very timely fashion.
We could not be happier!
We worked with both Yenni (countertops) and Vadood (tile), and both salespersons bent over backward to help us with selections, and even gave us a $250.00 Angie's discount, which was much appreciated.
The installation was timely and very professional. Mehran, particularly, is a perfectionist, and the tile installation that he and his helpers performed was outstanding. The countertops also were installed beautifully, and in a very timely fashion.
We could not be happier!
Licensing
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FAQ
ABKA Marble & Granite Inc is currently rated 4.7 overall out of 5.
ABKA Marble & Granite Inc accepts the following forms of payment: CreditCard
No, ABKA Marble & Granite Inc does not offer free project estimates.
No, ABKA Marble & Granite Inc does not offer eco-friendly accreditations.
No, ABKA Marble & Granite Inc does not offer a senior discount.
No, ABKA Marble & Granite Inc does not offer emergency services.
No, ABKA Marble & Granite Inc does not offer warranties.