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Nick Rivers Gutters

Gutter Cleaning, Gutters, Siding

About us

FREE before and after digital photos - We use water to flush gutters out to make sure there are no clogs! There are some companies that do not use water. Gutters are cleaned by hand, debris is bagged, gutters flushed with water. All Nick Rivers service technicians are trained and guided by our unmatched quality control standards.We wear uniforms, we don't sub-contract and when the gutters are cleaned we use stand offs on the ladders which means your gutter will not be bent. 5-Point Home and Gutter Quality Check System Remove all debris from gutters and downspouts * Test drainage * Leave gutter and downspout debris in bag or container * Inspect gutters, downspouts, roof and fascia for obvious damage * Provide owner with inspection notes and before/after digital photos. We've won the Angie's list service award every year since 2008. Nick Rivers is the only company that takes before and after photos.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Gutter cleaning, gutter covers, screen & guards, gutter repair & installation. We also work on fascia and soffit. Roofing.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9296 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 101-125 of 296 reviews

LISA H.
06/2012
5.0
gutter cleaning
  + -1 more
Very professional from first contact to the end of the job. Arrived early and completed work timely. Taking pictures of before and after is a great idea also.
Description of Work: Cleaned all gutters around house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Henry W.
06/2012
5.0
gutter cleaning, gutter repair
  + 0 more
They got here a little earlier than expected which was great. We briefly discussed the job and then they went straight to work. They cleaned the gutters and replaced the gutter covers. They completed the job in a short time which meant I could go about my daily business knowing that the job was done. I received the photos of the cleaned gutters shortly after they left which confirmed what a great job they had done.
Description of Work: They cleaned the gutters and replaced the old gutter covers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

melvene F.
06/2012
5.0
gutter cleaning
  + -1 more
I've used Nick Rivers Gutters before. They're always very prompt, very courteous, and very clean. They're just an excellent resource for this type of work.
Description of Work: They cleaned my gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$120

Kelly S.
06/2012
5.0
gutter cleaning
  + -1 more
They were able to complete all the work without us even being home. Just left an invoice on the door. Very easy to work with.
Description of Work: Cleaned gutters. Provided photos of before & after showing debris removed. Very professional and easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

James S.
06/2012
4.0
gutter cleaning
  + -1 more
After checking online evaluations for gutter cleaning companies and learning that Nick Rivers was highly rated, I called Nick Rivers to learn about their gutter cleaning service and the types of gutter covers that they recommend and install. Nick was very knowledgeable and helpful and indicated that not only does his company clean the gutters but they also provide the customer with before and after photos of the gutters once they have been cleaned. We were given an estimate for cleaning our 6and quot; gutters and downspouts as well as installing Leaf Relief gutter covers for our newly constructed sunroom. Although their estimate was higher than another we had (thus the and quot;Band quot; rating for price), we were impressed with our communications with Nick and all the positive reviews. We had Nick Rivers clean the gutters and install the gutter covers for the sunroom in late November 2011. We were impressed that they also cleaned off twigs that had accumulated on the sunroom roof. From the gutters that we could see, it appeared that they had done a good job with the cleaning. Our overall and quot;Band quot; rating is due to the following two factors:-- We never received the promised before and after photos. -- One of the new downspouts on the front of the house that had been installed during the summer of 2011 when our new 6and quot; gutters were installed, was damaged during the cleaning. We never got around to contacting Nick Rivers about these two items so we're not sure how he would have responded.
Description of Work: Our 6" gutters which were newly installed along with downspouts during the summer of 2011 were cleaned and Leaf Relief gutter covers were installed on our sunroom gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Nick Rivers Gutters
We save the photos for two years. Had you called, we happily would have provided them. As for the elbow, had you called, they are about $.60 cents. It could easily have been replaced. We maintain high standards, but if we are unaware of a problem which sometimes do occur we cannot address them. Your photos have been resent. It is your responsibility to confirm your email address which is printed on your receipt.

William S.
06/2012
5.0
gutter cleaning
  + -1 more
The gutters on my house had not been cleaned in at least two years. I searched Angie's list to find a local gutter cleaning company with a good reputation. I was impressed by the fact that this company takes digital before and after photos so that I would be able to see the extent of the job and the quality of the work without climbing a ladder. The person I spoke to on the phone was both friendly and helpful. She gave a very complete description of how they operated, and was able to set up an appointment for that same week. I got a quick response to an emailed question I sent the day before the work was done. The work was thorough and completed on schedule and there was no debris left behind. I was very satisfied with the work and the professionalism of the staff. I recommend them highly and intend to hire them again.
Description of Work: They cleaned the the gutters on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Mychele B.
06/2012
5.0
gutter cleaning
  + -1 more
This company really went above and beyond my expectation. My gutters were cleaned and pics were emailed to me to demonstrate the gutters before the work and then after. This saved me the trouble of climbing up there to see the gutters. Nick also repaired my soffit that day (Im so thankful for that!) and nailed some loose gutters back to the house. The gutters look great and Im very happy.
Description of Work: Called Memorial Day weekend and left a message. Got a call back Tuesday morning and set up the appointment for the following Tuesday. I explained that my gutters needed cleaning and a soffit needed repair due to a faulty gutter. He said he would take a look and leave an estimate in the mailbox. I forgot to use/mention the coupon listed for angie customers but I am satisfied with the work that was done and would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Pamella H.
06/2012
5.0
gutter cleaning
  + -1 more
It went very well. They sent pictures of what the gutters looked like before they cleaned them and then the after pictures.
Description of Work: Cleaned gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

carolyn S.
05/2012
5.0
gutter cleaning
  + -1 more
Good assessment of our gutter situation. Put some extra screws in and fixed an overhang problem.......had given a price over the phone and stuck to it - no extra costs for the repairs. Bagged everything. Will use again.
Description of Work: gutter cleaning and unclogging of downspouts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Patricia R.
05/2012
5.0
gutter cleaning
  + -1 more
Great experience: easy to obtain estimate, easy to make appointment, nice reminder email and work performed as expected. The follow-up was good as well with the before and after pictures. The price was reasonable.
Description of Work: Nick Rivers Gutters did an excellent job! I had my gutters cleaned for the first time in 15 years. My gutters are two stories high and have mesh metal gutter covers that were removed for cleaning and then replaced. Pictures were provided that show the before and after which was a an excellent touch (particularly since I have never ventured to the roof!)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Patrick G.
05/2012
5.0
gutter cleaning, gutter repair
  + 0 more
Very professional and efficient. Would definitely recommend Nick Rivers Gutters to anyone looking to have similar service performed
Description of Work: Services included gutter repair (securing gutters to house) and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Gigi G.
05/2012
5.0
gutter cleaning
  + -1 more
I would highly recommend Nick Rivers. Very professional and provided fantastic information for cutter care and what to look for in the future. He was on time, finished the job quickly, and was the best price for the area. Plus I received a slideshow of the work he did so I could see the condition of my gutters, before and after. I wasn't even expecting that. I look forward to using his services again.
Description of Work: I had my gutters cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Julie B.
05/2012
5.0
gutter cleaning
  + -1 more
I left a message with Nick to get some gutters cleaned and get other gutter items looked at. Nick promptly called back himself and set up the appointment. We were on vacation at the time he did the work, so we didn't speak to the workers. However, we returned home to find the gutters were cleaned and the work was done very professionally. Nick left us a bill, and followed up with on why we were having gutter problems and how to fix it. When we've saved up the money to fix the gutter, I will definitely call Nick back. It's a family-owned business and you'll get the one-on-one attention you don't get from the big chain places.
Description of Work: I left a message with Nick to get some gutters cleaned and get other gutter items looked at. Nick promptly called back himself and set up the appointment. We were on vacation at the time he did the work, so we didn't speak to the workers. However, we returned home to find the gutters were cleaned and the work was done very professionally. Nick left us a bill, and followed up with on why we were having gutter problems and how to fix it. When we've saved up the money to fix the gutter, I will definitely call Nick back. It's a family-owned business and you'll get the one-on-one attention you don't get from the big chain places.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Patrick M.
05/2012
5.0
gutter cleaning, gutter repair
  + 0 more
Nick Rivers was professional, fairly priced, and provided excellent advice on fixing a problem that had persisted for years. Job was completed in a matter of a few hours.....and first hard rain after repair it was clear he had fixed the problem. My only regret is that I did not call him three or four years ago....but better late than never. My thanks also to Angie's List for the excellent information provided.
Description of Work: Nick Rivers repaired a problem area in our gutter system where water was pouring onto our front porch. He also installed leaf relief gutter protectors on our back deck/porch area .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

LESLIE V.
04/2012
5.0
gutter cleaning, gutter repair
  + 0 more
I found them of Angie's List and I was very happy with them. They were the only company who told me what the problem with my gutter was. They gave me a reasonable price and fixed the problem. They took pictures after cleaning my gutter and emailed them to me so that I could be certain about the day they cleaned my gutter.
Description of Work: I use Nick Rivers Gutters for gutter cleaning. I have used them twice. I last used them to repair my gutter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven H.
03/2012
5.0
gutter repair
  + -1 more
I definitely recommend Nick for any gutter needs.
Description of Work: Nick has cleaned my gutters in the past and has always done a great job. My gutter on the back of my house was damaged and separated. Additionally, the fascia was rotten and needed replaced. Nick came out promptly and did a great job for a great price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jerry M G.
03/2012
5.0
gutter cleaning
  + -1 more
Chose Nick Rivers to clean our gutters because of the high ranking they received. When I made first contact with the office I was treated in a very courteous, friendly and professional manner. I was sold their company at that point. Even better the work was performed exactly as promised and I gladly recommend Nick Rivers and will contact them for any future gutter cleaning, repair or replacement.
Description of Work: Gutters thoroughly cleaned and before and after photos provided by email

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Thomas R.
01/2012
5.0
gutter repair
  + -1 more
He is a friendly and competent person. The price was fair as well.
Description of Work: They replaced our gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy K.
01/2012
5.0
gutter cleaning
  + -1 more
Came on time and cleaned the gutters. Took all trash with him. Pictures were nice touch.
Description of Work: Cleaned gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

SHARON L.
01/2012
5.0
gutter cleaning
  + -1 more
They arrived ontime (you do not need to be home, as long as they can access the gutters). The best part is that they take pictures, before the cleaning and after-and e-mail them to you-so you know they did the job right. The staff is pleasant -it was a great experience
Description of Work: complete gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Courtney F.
01/2012
5.0
gutter cleaning
  + -1 more
Included digital pictures of the work done so we didn't have to climb 40 feet up to see for ourselves.
Description of Work: Gutter cleaning and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Betsey C.
12/2011
5.0
gutter cleaning
  + -1 more
Excellent in every way. Nick was extremely helpful and professional. He was out of his way to do a fantastic job. We will, absolutely, use him again.
Description of Work: Cleaned all of the gutters on the entire house,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Mary Jane M.
11/2011
2.0
gutter cleaning, gutter repair
  + 0 more
The overall experience with this firm was a very unpleasant waste of time.
Description of Work: I contacted Nick Rivers gutters for gutter repairs and cleaning about two weeks ago. I was set up for an estimate with a time window of 8am to 11 am. At noon I called the office and was told the time window was only an estimate but that she would call her people out in the field to remind them to get to me as soon as they could. Since I am a landlord and do not live in the property but have an hour's commute I value providers who are reliable. That said, within an thirty minutes two guys showed up, reviewed my situation, made very reasonable suggestions, seemed quite professional and capable. Since part of my problem involves an adjoining townhouse, I was told I would need the neighbor's permission to do the work that involved their side. I then heard nothing from the firm for couple of days, called them, didn't get a call back that day, so contacted them by email as suggested on their web site. I got an email back the next morning saying that had no record of my job but would send somebody that day to take a look at the situation! I couldn't believe the two guys who had come out wouldn't remember the job, so I called again, got somebody, who said they would check it out and call me back. Success - an estimate was given, and the woman also asked that I have the neighbor call the firm directly to give permission to work on their side. A job date of 11/18 was established. I contacted the neighbor, she said great, she was looking for someone to clean gutters anyways and would call them. I had been told Nick Rivers could only give a date, no time or time window for the job and to be at the townhouse by 7 am and stay til dusk. I left my house at 5 :45 & arrrived before 7. At around 11, I called to see if they had any idea when they would be out, and got a message the the firm would open at 2pm. I started calling at 2, got the same message, left voicemails every 30 minutes or so from thereon - still the same message. At 4:45 I finally got a call back. The woman stated I had been scheduled for today but they had not come because they had not gotten a call from the neighbor. I was extremely disappointed at this way of doing business. 1. Had they called at any time that day (or before) to tell me of the problem, I could have fixed it instantly - the neighbor has a new baby and is always home, ditto had they just showed up. 2. Had they actually opened their office at 2pm as their voicemail promised, I could have fixed the problem immediately. 3. The woman was extremely rude during this conversation and when I told her I needed a more flexible and reliable company to to the work, she said, "Good!" and hung up on me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$500

Response from Nick Rivers Gutters
Our work speaks for itself and our Angie’s list reports confirm that. However, sometimes there are people that set you up for failure and that cannot be avoided. When we set up the installation for Nov 18th, we advised the customer that we will need authorization from the neighbor in writing/email and that we would need their phone number so that we could verify who they say they were. We cannot and will not work on another person’s property without their written permission. We gave the customer sufficient time in getting this done that is why the appointment was set out for the future. We made it explicitly clear that if we did not have authorization from the neighbor that we would not be able to complete the job. When setting the appointment with the customer I asked for her email address so that I could put it all in writing so that we were all on the same page. Her response was “I understand” she didn’t want to provide us with an email address. We are a small company and are in our busy cleaning season. It is not our responsibility to track down the neighbor or to call her back. She knew it was her responsibility to get this information to our office. On Thursday we started experiencing phone difficulties and left a message on our phone Thursday evening stating our office would be closed on Fri and would re-open at two (2). However, it took the cable technicians a little longer than we hoped. Anyone who has used them can relate to this and that is why we are now with another company. As soon as our office opened, I heard all of the messages and there were quite a few. I returned the call to the customer immediately and explained our phone situation. I did inform her that she was on the schedule but since we did not receive a letter, email or even a phone call that we did not show up. To address her statements: 1. We were hoping to be open at 2:00 p.m., however, we were experiencing phone difficulties and had no phone. How are we to know the neighbor is always home? 2. We were not going to show up for a job that was not confirmed. We did not have authorization from the neighbor. Therefore, we were not going to take a chance of not doing the job or having to come back. It was up to the customer to comply with our terms. 3. I did not hang up on the customer. I have never hung up on any customer, no matter how rude the customer is. We have numerous voicemails that contradict what the customer stated. Our commitment to excellence has never wavered. We truly care about what we do and Nick values his reputation. We are convinced that no one will be able to satisfy this woman. We were proactive and Friday sent an email to our contact at Angie’s list because we knew this lady was unreasonable and would probably post something on here.

Theresa R.
11/2011
5.0
gutter cleaning
  + -1 more
I like everything about him, he is honest and does good work.
Description of Work: He has cleaned my gutters for the past 6 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise M.
11/2011
5.0
gutter cleaning
  + -1 more
Performed everything they said they would.
Description of Work: Cleaned my gutters. and provided "before" and "after" photos. Did not have to be home making it all the more convenient. Will certainly use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$95

Contact information

7760 Cork Ln, Pasadena, MD 21122

http://nickrivers.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters,
Siding

FAQ

Nick Rivers Gutters is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Nick Rivers Gutters accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Nick Rivers Gutters offers free project estimates.
Yes, Nick Rivers Gutters offers eco-friendly accreditations.
No, Nick Rivers Gutters does not offer a senior discount.
Yes, Nick Rivers Gutters offers emergency services.
No, Nick Rivers Gutters does not offer warranties.
Nick Rivers Gutters offers the following services: Gutter cleaning, gutter covers, screen & guards, gutter repair & installation. We also work on fascia and soffit. Roofing.

Contact information

7760 Cork Ln, Pasadena, MD 21122

http://nickrivers.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM