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22 years of trusted experience
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Reviews
4.8197 Reviews
Showing 76-100 of 197 reviews
Thomas K.
06/2011
tree service
+ -1 moreVery good experience--did exactly what I expected. Price is fair, and the proprietor of the business is a real gentleman. Would certainly use again!
Description of Work: Cut back tree limbs/provided assessment of shrubs & trees.
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Yes, I recommend this pro
$500
Dan H.
06/2011
tree service
+ -1 moreJohn (Lasbury) was extremely helpful in all his suggestions for the work we needed done. He explained in detail the work which should be performed and was also competitive price-wise. The service was efficient and beautifully done and there was no 'lawn mess' left behind. We were highly pleased with John and his company and won't hesitate in the future to call Lasbury Tree Service or to recommend this company to friends.
Description of Work: Removal of a very large (?50 year-old) Silver Maple tree from front yard; corrective pruning of very large Pin Oak in rear yard and Blue Spruce in right front yard. Removal of a medium-size bush near front porch. Stump grinding for removals as well as stump grinding from a previous removal which had not been done properly. Clean-up from all work performed.
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Yes, I recommend this pro
$2,230
Olga S.
05/2011
tree service
+ -1 moreThey did a good job. They did everything they have to to remove the tree. They came here on time. I don?t have any complaints about their work. I was happy with their work and the service they provided.
Description of Work: I used Lasbury Tree and Shrub LLC 1 month ago. They removed a tree.
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Yes, I recommend this pro
Gretchen G.
05/2011
tree service
+ -1 moreI guess he has more work than he can handle and that is indeed an enviable situation to be in, but I don't think it is a reason to be borderline rude and dismissive, not even listen to a customer after asking them questions (this part really upset me and I wanted to ask him if I was bothering him in some way) and whenever a vendor of any sort tells a customer that they are wrong (especially when they *aren't* wrong; I know customers can be really difficult sometimes - oftentimes - I have worked with customers in many capacities over the years and they can really try your patience), that really always shocks me. I am middle-aged and maybe my standards are old-fashioned, but this experience trying to get a quote from Mr. Lasbury was a really strange and bad one. What really surprises me is that word-of-mouth is the best way to get new business and obviously I am not going to send any business Mr. Lasbury's way. Again, I guess he has more work than he can handle, but I'm really surprised that he's received Super Service Awards and such - but I got a hint of this with the few other reviewers on Angie's List who were unhappy with his service and attitude.
Description of Work: I just got off the phone with this company and was surprised that he has received so many good reports (although I did notice some really bad reports mixed in). I contacted this provider via an email through Angie's List on April 29, which was a week ago (today is May 5), requesting a phone call to get quotes on the removal of several large trees. I never got a response, so I called the company today. The person who answered was a man who did not identify himself, but from our conversation I got the impression he was the owner, who I assume is Mr. Lasbury, so I'll refer to him that way in this report. Mr. Lasbury first told me that it takes "awhile" for the emails from Angie's List to get to him. I have used Angie's List extensively and have never found that it took a week to get a message to a provider. After providing my name and address and asking him if he would come out as far as my address, he told me he had another customer on my street, which I found odd as it's a very short street and I haven't seen any tree activity of any sort and I am home all day. I began to explain my situation and Mr. Lasbury was obviously not really listening to me; I heard a lot of paper rustling that indicated he was looking through paperwork while we were on the phone. As I began to explain the situation, he interrupted me to tell me that he already knew all about my situation and I was supposed to talk to the homeowners on either side of me to get their written permission to proceed and then asked me where I was in that process. I have never spoken to this man or this company before in my life and advised him of this and he insisted that I "must have". I was gobsmacked. I explained to him that other companies I'd gotten quotes from said they would speak to the neighbors involved, explain to them what would happen, give them assurances, answer any questions they had, etc. He then asked me if the trees were dead or hollow or anything, and I said "no" and he said then there was no reason to take them down. I had already explained (while he was ruffling papers and not listening) that these trees had caused considerable damage to my property and were continuing to do so, up to and including shattering my rear sliding glass door during a storm and another was destroying my expensive stockade fence. I would have given him further information but he was so dismissive and bordering on rude that I didn't even bother to tell him that if the neighbors did not want the trees cut down, then I would have every single bit of what overhangs my property (which is the majority of both trees) cut, which I have been informed (by other arborists) is legal for me to do. I think I maybe know what spurred this really surreal conversation with Mr. Lasbury: I think perhaps he indeed got my message via Angie's List from a week ago, read it, yet never responded, which would explain his feeling that he "already had a customer on my street" and that he "already knew all about my situation." However, to expect me to be able to explain the intricacies of tree removal to a neighbor, to give them assurances, to take my word that I am hiring licensed and insured experts, is just nuts and every licensed and insured tree removal service I've already spoken to have all said they would speak with the neighbors and indeed, in doing research on tree removal in general and arborists in particular, everything I read said that any professional should be the one to talk to any neighbors involved and should have no qualms about doing so as a part of the service. His dismissive attitude when he said "I know your situation and you're supposed to get written permission from your neighbors, so have you done that? Do you see a problem doing that?" blew me away when I had never even spoken to the man and I couldn't get off the phone fast enough; told him I guess I needed to move on to another company that was more in line with what I needed (I couldn't think of what else to say, I was really flabbergasted).
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Response from Lasbury Tree and Shrub, LLC
Kate R.
04/2011
tree service
+ -1 moreI contacted Mr. Lasbury regarding removal of two small stumps in my yard. He came out the next day and gave me an estimate. The men showed up about two weeks later to remove the stumps. Unfortunately the grinder was having technical difficulties, but they actually removed them by HAND! I was so impressed! The employees were friendly and fantastic to deal with. It is a little bit of wait to get the services done, but totally worth it. I will use them again in the future if needed.
Description of Work: Removal of two small tree stumps.
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Yes, I recommend this pro
$350
Matthew Z.
04/2011
tree service
+ -1 moreAn appointment was scheduled for 13 April, 0900, for an estimate. No one showed up and no call was received to indicate a reschedule. My wife took off work to be here, and lost pay as a result. How dissapointing...
Description of Work: An appointment was scheduled for 13 April, 0900, for an estimate. No one showed up. *Update* - it seems that one of us had the wrong time to meet - so I will split the difference and just chalk it up as a communication mishap. Mr. Lasbury did leave his card in the door (which I didn't notice for a few days) and he did place a follow-up call to me (although he was quite gruff about the mishap). I've changed the ratings to reflect this information. Based on the somewhat negative response by Mr. Lasbury and the somewhat bitter phone message he left me, I will not use him in the future.
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Response from Lasbury Tree and Shrub, LLC
STUART R.
03/2011
tree service
+ -1 moreExcellent job. Came out to survey what was needed and provided a comprehensive plan. Kept me informed of when they would do the work - and even returned when I asked for some additional service.
Description of Work: Like many folks, had a number of trees damaged in the snow storms - including one that split down the trunk and needed to be completely removed. Also needed some trimming done a few other trees.
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Yes, I recommend this pro
$750
Melinda S.
03/2011
tree service
+ -1 moreIt went incredibly smoothly and they were so fast it was unbelievable. The trees were in our backyard so they couldn't get a truck back there - so one guy climbed each tree, they hauled up a series of ropes and went to town. The tall oak was down in probably three hours, the branch probably took two but was trickier with the powerlines right there. They then cut up and removed much of the large tree and cut up the dead branch and left it for us to use as firewood - the entire job took about 6 hours from start to finish. They also did a fabulous clean-up job, removing most of the sawdust etc. The trees obviously left some big dents in our lawn but we plan to just fill them with dirt in the spring. Overall a great experience and I'd highly recommend them! Incidentally they were also much cheaper than all the other quotes we'd gotten (one as high as $10,000)!!
Description of Work: Had one large oak - over 100 ft tall - cut down. It had been struck by lightening and was rotting from the bottom up. Also had a large, dead branch removed from another oak - branch was probably 40-50 feet long and was hanging over power lines. We had some of the wood taken away and some was cut up and left for us to use as firewood.
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Yes, I recommend this pro
$3,500
William S.
01/2011
tree service
+ -1 moreJohn came out and evaluated the job and sent me an estimate. I agreed to the service and although I was not home when the job was performed, I was very pleased with the results.
Description of Work: Pruned our Leyland cypress hedge, rear, reduced in size 6-8’ and shaped and sheared the sides.
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Yes, I recommend this pro
$800
WILLIAM B.
01/2011
tree service
+ -1 moreExellent work.On time. On budget. No collateral damage. Excellent clean up. Have worked with this company for years. Never been sorry.
Description of Work: Removal of 4 trees
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Yes, I recommend this pro
$7,500
Elizabeth S.
12/2010
tree service
+ -1 moreLasbury Tree Company was one of the five companies I called from Angie's List to get a bid on some small tree work, which was a try out for a major Spring job we were doing in conjunction with our new landscape plan. When Mr. Lasbury was called he wanted to come over right away and so I believed him to be anxious for work. He seemed pleasant, agreeable, reasonable. I gave him the job immediately and set a date for him to come back to the house. I called back the other four tree companies and told them I had found someone to do the work. Mr. Lasbury DID NOT SHOW UP. So, I called him. HE NEVER RETURNED MY CALLS. But, I didn't give up because I was embarrassed that I had already blown off everyone else. Finally, I found an office number for the company and called that. A young girl answered, said, "Yes, I have your ticket right here. We have been very busy. Hold on, let me talk to him. Okay, 'he' says we can do it tomorrow". So, again, I WAITED ALL DAY, AND AGAIN, NO ONE SHOWED UP AND, OF COURSE, NO ONE CALLED. Now, maybe there was something the guy didn't like about me, my dog, my property, but I have NEVER had this happen before. If Mr. Lasbury had some kind of a problem he could have manned up and called me and just let me know, saving me two days time and himself a really bad Angie's list review. THE LESSON IS: DON'T USE THIS GUY UNLESS YOU WANT TO BE SITTING AROUND WAITING FOR NOTHING. HE IS UNRELIABLE. HE DOES NOT KEEP HIS WORD. AND, FOR THE FIRST TIME EVER, ANGIE'S LIST BURNED ME.
Description of Work: Mr. John Lasbury was to take down trees. He made several appointments to do so and although I SAT AT HOME ALL DAY WAITING FOR HIM HE NEVER SHOWED UP OR CALLED. And $450 was the bid but I never paid him because he never showed up.
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$450
Response from Lasbury Tree and Shrub, LLC
Sarah H.
11/2010
lawn service, tree service
+ 0 moreJohn let me know that the large tree in my front yard adjacent to the sidewalk was likely a City street tree, so I should contact the City to evaluate the tree - which the City forester confirmed as diseased and needing to be removed. I will not have to pay for this! He also let me know what work his crews could perform in the back yard but suggested I look for a more cost effective solution given the size of the trees. I appreciated the advice.
Description of Work: John came to my house to evaluate my storm damaged trees and provide an estimate for service.
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Yes, I recommend this pro
GAIL S.
11/2010
tree service
+ -1 moreEverything was completed as we requested, except one maple tree in front of our house. John came back to inspect the tree & agreed that it needed more trimming of 3 limbs. His crew came out a few days later and completed the job. All our trees & shrubs look great & are winter ready. John's philosophy is that he "wants his clients to be happy".
Description of Work: Trees & shrubs were trimmed and shaped
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Yes, I recommend this pro
$1,180
Bonnie B.
10/2010
tree service
+ -1 moreI was very impressed with John Lasbury. I reached out to him via Angie's List and received a response within hours. He came out the next day to look at a couple of trees in our front yard that needed work (one of them a 50 ft. oak that hadn't been pruned in decades). He talked to me in detail about the health of each tree and his recommendations. I had a time crunch because a landscaper was trying to fit in grass work before it got to late, and even though John was already scheduled out several weeks, he said he would definitely work with me and with the landscaper to fit the job in. He told me what the cost would be before he left and had a written estimate to me within 2 days as promised. The only reason we did not use Lasbury is because the price in this case was significantly more than another estimate we got. I would absolutely consider them in the future and would feel very comfortable having them do work on our trees. Of all the estimates we got, Lasbury had the best customer service.
Description of Work: We had Lasbury give us an estimate to prune a 50ft oak and 3 evergreens growing close to our home.
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Yes, I recommend this pro
Christopher L.
09/2010
tree service
+ -1 moreWe recently moved into an older home with several beautiful, mature trees. Suddenly, all the leaves of our large elm tree began to fall off in the middle of the summer. I emailed John at Lasbury Tree, and he came out to take a look. He emailed me his assessment (since I work full time, it was convenient that I didn't need to be home to meet with him), and said that the tree had died of Dutch elm disease. He did not charge me for his evaluation. I scheduled the tree removal with his company, and he put our work on their schedule. About three or four weeks later, we scheduled a date, and his crew came out to remove the tree. The tree was located right between my house and my neighbors' home, and the crew took it down using ropes and a chain saw. I was very impressed with their work. They were all very courteous, and did a great job cleaning up afterwards. My husband does some woodworking as a hobby, and they were kind enough to leave most of the trunk (cut into large pieces) for us, as well. They came back about a week later to grind out the stump, and didn't send me a bill until all the work was complete. I would definitely use this company again.
Description of Work: Evaluation, removal, and stump grinding/removal of a large elm tree.
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Yes, I recommend this pro
$1,600
MICHAEL H.
09/2010
tree service
+ -1 moreExcellent service, complete job, timely, efficient, clean up complete.
Description of Work: Removed two spruce trees, ground out the stumps, graded. Trimmed a large oak .
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Yes, I recommend this pro
$3,000
Advait D.
08/2010
lawn service, tree service
+ 0 moreWe found Lasbury Tree on Angie's List along with a couple other outfits that we obtained quotes from. John Lasbury came out to take a look at our requirements and give us a quote. We thought the quote was more than we had budgeted for so we decided to change the scope of the work. John re-quoted based on our modified requirements. We went back and forth in this fashion and John was very accommodating and re-quoted for our modified requirements a couple more times until we were happy with the work being performed and the price. Then we had another hiccup in the process. During the HOA approval process we discovered that due to a previous owner's error, we had to replace our entire backyard fence. It took time to find a contractor, schedule the fence work and get it done. John waited for us to finish all this. With the new fence in place we found that some of the trees we had originally marked for removal were now outside the fence and we could not take them down. So we went through another round of changing the scope of the work and once again John worked with us through this. When the work was scheduled, the crew arrived on time. They had a copy of the work order and I spent a few minutes with them to verify that we were all on the same page. They finished the work in half a day. The work was performed to our satisfaction and the final cost actually came out less than what the last quote had been! Overall we are very happy with the work that was performed and we really liked how Lasbury Tree worked with us throughout the process until we found something that was in our budget but at the same time addressed our needs in terms of removing or trimming trees and brush. We would definitely use Lasbury Tree again if required. We would also recomment them without hesitation.
Description of Work: We used them to take down some trees in our backyard, trim a few other trees and to clear all the brush in the backyard. The job was performed on time and for less than originally quoted.
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Yes, I recommend this pro
$2,080
MARY BETH H.
07/2010
tree service
+ -1 moreWe contacted Mr. Lasbury to ask if his company could plant 3 large trees for us and reduce 3 large brush piles, comprising the remnants of 8 arbor vitae trees killed in snowstorms, to mulch. Mr. Lasbury answered swiftly, came the next day to assess the job, sent us an extremely reasonable quote afterward. He scheduled the work for the following week. His crew showed up 15 minutes early, were very professional, and got to work immediately. They got the work done really fast and did a BEAUTIFUL job. We could not be happier with the whole experience start to finish. We found this company on Angie's List, and all of the folks who recommended Lasbury Tree and Shrub did not steer us wrong.
Description of Work: 3 trees planted + 3 very large brush piles chipped/mulched
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Yes, I recommend this pro
$450
Kim M.
06/2010
tree service
+ -1 moreSuperb as always. We will never use another tree company. John and his crew are real professionals. THey get the job done right the first time.
Description of Work: A tree in our yard fell and hit our neighbor's fence. I called that day and John was out early the next morning to give us an estimate. We had another tree that was also infested with carpenter ants so I made arragements to have that tree removed also.
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Yes, I recommend this pro
$2,000
Michael P.
06/2010
tree service
+ -1 moreI selected Lasbury to remove a fallen tree in 2008 because of their Angie's List reviews and because their quoted price was the lowest (by far) of three estimates. I was generally satisfied with the work, although they failed to completely remove the stump, leaving a piece that's tall enough to interfere with mowing. I currently have several new tree projects, so I decided to call Lasbury again. I scheduled an appointment with John for a Friday afternoon about 2 weeks ago. He never showed. I called his office and left a message, but no one ever called me back. Total radio silence. The interesting thing is that, on two occassions since the tree removal project in 2008, they've sent me unsolicited proposals for tree work. It appears that someone from Lasbury stopped by my property, identified some tree care work (of which I have plenty), and decided to send me a proposal. I guess this is a decent marketing strategy.... but showing up for a scheduled appointment is a much better marketing strategy.
Description of Work: Removal of fallen maple tree and stump grinding.
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$890
Response from Lasbury Tree and Shrub, LLC
VERONICA K.
04/2010
tree service
+ -1 moreIt hasn't gone well. They were supposed to show at 9:00 this morning, but they did not. When I callled, the receptionist said that the workers were at another job site instead of mine. Ultimately, I was told that the work would not be performed until 2 this afternoon which is unacceptable for me as I have to work. I specifically requested the work to be done in the morning and explained why. As things turned out, they cancelled a full day due to a scheduling conflict, but they did come the next morning. They are currently doing very good work and are making progress.
Description of Work: I hired them for tree services.
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Yes, I recommend this pro
Response from Lasbury Tree and Shrub, LLC
Bertold B.
03/2010
tree service
+ -1 moreThis was my first experience with Lasbury. Mr. Lasbury came promptly at the agreed time to make an estimate. He made an estimate on the spot and promised to perform the work "later in the week." The crew arrived promptly on the following Thursday. They were courteous and efficient and brought sufficient equipment to do the work. The work site was completely clean when they were finished. The whole job was performed promptly and promply and professionally.
Description of Work: Lasbury trimmed several large cedar trees which were damaged in the February 2010 blizzards. The work included topping and pruning the damaged trees and the removal of large branches which were broken off due to heavy snow.
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Yes, I recommend this pro
$500
SETH H.
02/2010
tree service
+ -1 moreJohn took the call and came out the next day to provide an estimate. Two days later a two man crew came out and politely and professionally removed the tree.
Description of Work: The workers removed a small tree damaged by snow..
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$200
PATSY (pwardw@gmail.com) W.
12/2009
tree service
+ -1 moreThey were courteous and prompt but they were just too expensive. I decided not to get the tree done because all of the quotes were over $1,000.
Description of Work: Lasbury Tree and Shrub gave me a quote for taking down a tree in my yard.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,100
Carin M.
11/2009
tree service
+ -1 moreThe price for the work was fine; they were right in the ballpark of the other companies that we received estimates from. I plan to use them again in the future.
Description of Work: Lasbury Tree and Shrub did tree trimming and removal.
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Yes, I recommend this pro
$1,200
Contact information
1329 Kingsbury Rd, Owings Mills, MD 21117
lasburytree.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
ClosedLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Lawn and Yard Work
FAQ
Lasbury Tree and Shrub, LLC is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Lasbury Tree and Shrub, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Lasbury Tree and Shrub, LLC does not offer free project estimates.
Yes, Lasbury Tree and Shrub, LLC offers eco-friendly accreditations.
No, Lasbury Tree and Shrub, LLC does not offer a senior discount.
No, Lasbury Tree and Shrub, LLC does not offer emergency services.
No, Lasbury Tree and Shrub, LLC does not offer warranties.
Lasbury Tree and Shrub, LLC offers the following services: Tree and shrub care including: Cabling & Bracing, Consulting, Emergency Work, Fertilization, Historic Tree Preservation, Lightning Protection, Pest/Disease Management, Planting, Pruning, Removals, and Tree Risk Assessment
Landscaping, Tree/Shrub/Plant Sales
Contact information
1329 Kingsbury Rd, Owings Mills, MD 21117
lasburytree.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
Closed