COMCAST NETWORK SVC

TV Service - Cable

Reviews

3.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
50%
2
25%
1
0%


Rating CategoryRating out of 5
quality
3.3
value
2.0
professionalism
3.0
responsiveness
2.8
punctuality
4.3
Showing 1-4 of 4 reviews

Joan S.
07/2015
3.0
cable tv service
  + -1 more
I'm not saying anything new when I mention that Comcasts prices continue to rise while their service seems to worsen. A few years ago they sent us a new modem, as the one we had was so old its technology was outdated. Immediately, our house phone (land line) stopped working. Comcast insisted that our line was working. I changed the batteries in the phone, installed a line filter, & eventually even bought a new phone, all to no avail. When I called & tried to discontinue the phone service, I was advised they couldn't do that. The only thing that solved the problem was that we moved.
Description of Work: We had Comcast triple play: phone, internet, & cable TV.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0


Richard Y.
04/2015
5.0
cable tv service
  + -1 more
Mike took care of the problem next day i.was very impressed with Mike and Chuck
Description of Work: MIKE LAZO MANAGER HAD Chuck &his ground crew come.out and fix.under ground cables .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christina T.
06/2014
3.0
cable tv service
  + -1 more
some billing issues and service outages otherwise okay
Description of Work: was our cable provider

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$60

Andrea C.
06/2014
2.0
cable tv service
  + -1 more
Tech who repaired cable line was punctual and proficient. However, after cable was set up, several charges (for things I had been assured I would not be charged for) showed up on subsequent bills. When I called to address these charges ($8 for modem rental when I had purchased my own, $8 for DVR box rental which I had been assured there was no charge for, and $30 for a miscellaneous service charge), they refunded the monthly fee for the modem since I had purchased my own but would not refund other charges. When I called to set up service originally and they offered me upgrade to DVR, I specifically asked several times if there were any fees beyond the $79/month quoted price and they said no--but turns out that was a lie.
Description of Work: Repaired severed cable line. Tech was fine. After cable was set up, several charges (for things I had been assured I would not be charged for) showed up on subsequent bills.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$80

    Contact information

    5024 CAMPBELL BLVD, Nottingham, MD 21236


    Licensing

    State Contractor License Requirements

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    *Contact business to see additional licenses.


    Service Categories

    TV Service - Cable

    FAQ

    COMCAST NETWORK SVC is currently rated 3.3 overall out of 5.
    No, COMCAST NETWORK SVC does not offer free project estimates.
    No, COMCAST NETWORK SVC does not offer eco-friendly accreditations.
    No, COMCAST NETWORK SVC does not offer a senior discount.
    No, COMCAST NETWORK SVC does not offer emergency services.
    No, COMCAST NETWORK SVC does not offer warranties.

    Contact information

    5024 CAMPBELL BLVD, Nottingham, MD 21236