
Willis Builders Inc
About us
General contractor servicing Montgomery County and parts of Washington DC. Willis Builders is a family owned and operated company, that specializes in additions, kitchen, bathroom and basement remodeling. Our team is skilled in all aspects of residential construction. Willis Builders has built a business on honesty, dedication and hard work. Our goal is to make your renovation dream come true! Contact us today to schedule a free estimate.
Business highlights
Services we offer
Remodeling & home renovation. Bath & kitchen remodeling. Additions. Damage repair. Handyman. Flooring. Termite control. Doors & windows. Decks & porches. Painting. Trim. Basements.
Services we don't offer
Wallpapering.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- PayPal
- Check
- Visa
- MasterCard
- 115
Assorted photos uploaded by Willis Builders Inc
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
80% | ||
10% | ||
6% | ||
2% | ||
2% |
Filter reviews by service
"Sorry we where not able to get back to you successfully. You are out of our current service area currently. We have a company policy to contact and communicate within 24 hours . We average less then one hour based on our recorded response times on the emails our office tracks. I thought we where quite impressive in our call back process. I'll be sure to read this F report to our project managers who are assigned to call back . I will also find out if the email or phone number wasn't recorded properly . In my experiences we have had emails or phone numbers recorded wrong. F reports make me ?. Have a happy holiday."
"We never worked for this client. My partner Robert Morris spoke with this client for over 25 minutes over the phone. He determined it was not in our best interest to make a site visit. Mr Morris is very good at filtering opportunities. If this client wanted a consult Mr Morris would have happily met with this client to give him a written estimate. The email we sent also had a request for a time and date for a meeting. Mr. Morris is very skilled at not waisting time. If you are looking to do the work yourself please do not waste our time. Thank you for your report and payment, oh, wait you didn't pay us. Thank you for the C not an F. This client had previously renovated his other bath himself. Mr. Morris had joked with this client that we cannot compete with Weekend Warriors. Mr Morris also gave detailed information on what materials and products and how to install them. This client was offended because we had resistance in meeting him for free. I am blessed to have Mr Morris as my partner."
When I had a couple of questions, I called the office. Matthew Willis got back to be the same day and we got everything squared away. The work was scheduled at a time that worked for me. The workers showed up as promised and Luis was there making sure everything was done exactly as we had discussed. The quality of the work was excellent. They did a good job cleaning up when they were done. I couldn't have asked for more. I would definitely use them again and will recommend them to friends.
"Thank you so much for your feed back. After speaking with Vern, [member name removed] decided not to persue the job. We resisted doing a patch job on this tile floor and did not offer an estimate. From Vern's 25 years of experience he determined this project would never be to the satisfaction of the client. We are sorry this was not communicated better. Thank you again for your feedback."
Giovanni, the handyman, was punctual, efficient, and professional. I would use him again.
My experience with this company has been great.
"It was our pleasure working for you. We give you an A plus as a client. Your communication and pictures helped the job go smoothly. We would be honored to work for you again. - Jennifer"
"We have tried repeatedly to contact you directly. Your coupon may have expired but Willis Builders always honors their commitments. My phone number is 240-478-6339 and email is [email protected]. You can also request a refund from Angie's list. Jennifer Rosenthal"
The handymen were polite but I would not hire them again.
Rodrigo was excellent to work with. He helped me make several decisions, both function (e.g. what type of outlets I needed) and style (how to end the molding at the windows) and his input made the house better. He seemed to keep my budget and priorities in mind as he went.
They removed part of a wall and the finish work makes it look like it was always like that. They installed the outlets necessary for us to have a TV above the fireplace, including HDMI cables.
They (Augustus, who does outstanding work) took down existing poorly installed chair rail and crown molding and reinstalled it. It looks like it was always there, and is beautiful.
They painting many rooms (Luis's crew) and did a nice job despite the humidity.
When I did have a few minor issues with the painting, they came back out and fixed it, at no additional charge. Matt Willis and his admin staff are prompt in their response and helpful during and after the process.
I am very happy with the final result. I will be calling them this winter to do some more work around the house.
The second specialist came to do some floor trim. The prior owner put in kitchen tile and it didn't meet the hardwoord floors properly and there was a terrible gap...it was a trip hazard and cosmetically unappealing. We brought in a few different people to ask for recommendations and get cost estimates to see how we could deal with the problem and most people just didn't even know where to start or wanted a lot of money....we were even given suggestions like tear out the tile or replace the hardwood, which we didn't want to do...and then Willis Builders came and in and with confidence he said they would find us a good solution and they did just that...they hand cut a trim that not only solved the problem, but it looked like it belonged there all along! And they stained the wood to match the existing hardwood floors perfectly! AWESOME! My husband and I could not be happier!!
Aloisio was assigned by Matt as our remodeler. Aloisio did a fantastic job. He covered as much as possible to minimize the spread of construction dust. He talked to us and explained if he discovered any issues and made recommendations to resolve them. He installed a new electrical line to supply power to our new Jacuzzi bathtub. Aloisio did wonderful carpentry and tile work and was a perfectionist in all that he did. Our new master bathroom looks great!
We are so pleased that we have hired Willis Builders to also remodel another bathroom in our home. Aloisio is in demand and already had his next project scheduled, so we have to wait a few weeks for him to start remodeling our second bathroom. We are looking forward to having him upgrade another bathroom in our home.
We had Leo as our Project Manager for the whole project. Leo was incredibly professional, knowledgeable and skillful. His abilities and work ethic set us at ease immediately. We had a team of 3 at our house most days, all very personable and great, with that number jumping up to 4 or 5 on busy days as necessary.
Our arrangement was for a set labor fee for the main piece of the work and hourly labor fees for any additional special features we outlined. This setup worked well for us as we knew we would want some special "upgrades" and we'd be able to deal with that cost and hour estimates up front, or choose to forego it if we decided it was too expensive.
All of the standard work was done extremely well. Demolition was done quickly and cleanly. We have a 1 year old and they were very particular to cover all vents and doorways to keep the mess in the basement. Willis did all the electrical and plumbing in house. In fact, the only parts of the job that were outsources were some minor brickwork (to a professional mason), the stairs, and the carpet. Everything else was done by Willis themselves. This was great as the same guys were at the house most days, which made us feel very comfortable.
My wife and I made some drawings of what we wanted for our special features, and the guys used these extensively as a guide to make things the way we wanted. The special features were:
A secret door hidden behind a large bookshelf - all custom built on a wood door core, with hidden hinges and magnetic close. Opens easily and holds tons of books
A large wood bar - Willis hooked us up with Exotic Lumber in Gaithersburg and we got a massive slab of bubinga for the bar top
A reading nook under the stairs for our kids
A built in entertainment unit and shelves built into already existing brick.
The secret door especially is a thing of beauty.
All work was done extremely well. They were very timely and very communicative at all steps of the project. I think the biggest hurdle for large projects like this is communication. Leo and Matt both were great about this, and it's important to remember that it's also the responsibility of the owners to make sure things get done properly.
We had a couple of _very_ minor hurdles with communication in dealing with the subcontractors. Specifically, the wrap around steps weren't done the way we wanted at first and the mason came about a week later than expected. But in a large project like this, minor hiccups will happen and it was still handled very well.
Willis made little recommendations along the way that will be helpful in the future. Since we want to redo our kitchen in a few years, we ran additional wires over to the kitchen in preparation so we won't have to knock out the ceiling later. We didn't want a louvered door to our furnace room, so they added a louvered vent for ventilation. We added some outdoor outlets onto the project, which was no problem.
I plan to use Willis again in the future for at least our kitchen and possibly a couple of other projects. I would recommend them to anyone, especially if you have the opportunity to work with Leo.
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