John Krause Construction

We moved into a 10 year old, newly purchased home in Southern Maryland in the Summer of 2015. Like many new homeowners, we discovered a few pre-existing problems, and we also began thinking about some cosmetic changes we'd like to make. We interviewed and received proposals from four local contractors, among them John Krause Construction. We were impressed by Mr. Krause's technical proposal, his suggestions about what we should do to get the biggest bang for our buck, his sincerity, his timeliness, and his guarantee of quality workmanship. However, Mr. Krause's original proposal was not the cheapest of the estimates that we had received, and we expressed our reservations in that regard. Mr. Krause asked for an opportunity to reevaluate his estimate, and a week later he presented us with a revised proposal that we felt was very fair ($31,500). Our association with Krause Construction for this project lasted for several months. The initial visits, proposals and contract signing occurred in late December 2015. Krause then purchased the materials for our job, and it took a couple of months to receive some of the main items because of the lead times for the special-order doors/windows that we desired, but this was fully understood and expected. When the materials were received, Krause was quick to assign a core team to begin work on our project in March 2016, and this core team was dedicated solely to our project for its entire duration. The work proceeded without interruption and was completely finished within a couple of weeks. It could possibly have been completed faster by a less conscientious team, but our project included a custom wall that involved significant on site design and artisanship, and the meticulous quality of the work exceeded not only our expectations, but even our hopes! All of the Krause Construction employees that we had contact with were very professional. The office administrators were efficient, friendly, and good about notifying us of any impromptu changes to the time that workers would arrive, etc. The core team (led by James) that worked on our project was hard working, skilled, and dedicated to customer satisfaction. They communicated exceptionally well, seeking out and being very receptive to customer ideas, inputs and ad hoc extra tasks. It is evident that John Krause really cares about his customers, and also cares for and takes great pride in the people who work for him. When I commented that the core team who worked on our project was really something special, he took pleasure in replying that he has four more teams that are just as good. I highly recommend Krause construction and, in fact, I have already signed a second contract with them to renovate my driveway, walkway, front stoop and landscaping.

I highly recommend John Krause Construction to anybody in need of any level of home renovation/remodel. They did a wonderful job on my most recent Home rehab. We started this project on 1/11/16 with a 60 day deadline and they finished the project in 54 days and stayed on budget. JKC's employees were courteous and professional making them a pleasure to deal with. All of the workers were very knowledgeable of their trades and did top quality work and left the job site clean after each day. In the business of flipping homes, it is very important to be able to get these jobs done fast and on budget and JKC was able to do both without sacrificing any quality of the finished product making them an ideal contractor for use in my line of work and for anybody looking to do a remodel project at their home.

The pricing from Krause Construction was higher than competitors but I felt confident they were the best company to complete the jobs to my satisfaction and with a high quality of craftsmanship. I had two projects completed by Krause Construction - (1) redesigning rain runoff pipes and (2) covering patio posts and covering step facing with weather resistant material. Both jobs were done professionally with a very satisfying outcome. Troy and his staff did a fantastic job on the rain runoff pipe project. He explained every step of the job and was onsite the entire time while the job was being done. I had complete in his team to complete the project with a much more efficient design than what I initially had. The second job (covering patio posts and stair facing) was also completed to my satisfaction. I was not on the property to consult with the workers on how the work would be accomplished but was satisfied with the outcome. There were a couple areas that I asked the workers to redo and they responded quickly to my requests. I also asked that the worker return to the property to answer a couple questions pertaining to how they completed the job and he took the time to come by the same morning (on a weekend) to explain why he completed the project the way he did. He was very professional and provided a very concise explanation to my questions. I have asked Troy to provide another estimate for landscaping work. Office and labor staff was very friendly, courteous and helpful during the course of both projects. They were very prompt in returning my calls and answering my questions.Both projects were completed with minimal disruption of property and they always left the job site picked up each night until the job was completed.

Our HOA hired the most professional team to do some work on our Community Center. Of three companies contacted for estimates, the Krause team answered quickest. They were able to come out within the same week and give us an estimate. There were problems getting some special order parts to the repair and I was especially pleased that this company kept me in the loop at all times as to the delays. When the parts came in, the repairs were made immediately and they were done very well. The estimate held true and the work was done well. The office personnel were wonderful and friendly. I so enjoyed working with everyone. So much so that I have them coming to my own home next week to give me estimates on some much needed work under my own roof. Rather than dreading it, I am looking forward to the entire experience. I highly recommend this most professional and pleasant company.

First, let me start off by saying that I have been very pleased with all of the company's employees, how I have been treated as a customer, and of the actual work your company preformed. When I first trying to locate a company to run approximately 150 foot of drainage pipe across my side yard, through my front yard, and into an existing drainage culvert, I had no idea where to look. I asked some of my friends that have been in the area for a long time, and I received a few company's with whom never returned my calls. One day running some errands I saw a Krause Construction in a parking lot of a local business. Since I had seen these trucks multiple times in the area I decided to go into the store and track him down and talk to him face to face. which just happened to be the owner of the company himself , John Krause. After explaining my situation to him , he asked me to contact his office and handed me a business card, At no point during this conversation did I feel like he did not want me as a client because of the small size of my project, it was at thus point that I realized I was going to have a good experience with the company as a whole. I contacted the office a few hours later and spoke to a coordinate manager about the planned project. Her kind and friendly attitude immediately put me at ease and made me realize I was not speaking that treated me as the companies I mentioned earlier. Then an appointment was made and the appointed estimator was ten minutes early. The estimate was in hand within 48 hours and was what I expected. It then was discussed that I had a deadline I had to have the work done by. On the day the work was performed, the crew showed up on time (as stated in previous conversations) they were courteous to me and the needs of my family, they worked diligently without delay. When they left it was like they were never here. They cleaned up the site just as stated in the contract . They also disturbed as little of the lawn as possible while running the pipe. I had a very pleasant experience with Krause Construction They did not try to sell me something I didn't need and I would not hesitate to use them again nor would I hesitate to recommend them to friends or family.

It was fine. They should read the fine print. The work that they did was fine. I would give their work a 10. There wasn't a lot of mulch or anything. The new bed didn't have a lot of mulch. My husband was disappointed with that. Price was good.

The chimney looks great! I am excited that the siding was fixed as well. I had a great conversation with one of the guys on the job, letting me know what all they did, and he thinks that once I get new windows I should be in much better shape. I look forward to that! Everyone was polite and the job was done in a timely manner. I am happy and would use Krause Construction again.I actually plan to use them again very soon for painting and a few others as well.

John's office responded quickly after I requested an estimate through Angie's list. Dawn scheduled an appointment the next week with John, he came on time and quickly determined what needed to be done; he gave me an estimate, and said he had a crew in the area on another job and they would come that afternoon and do the job. While the two man crew did arrive a few hours late, they were working outside on ladders when I returned from an errand and had the job mostly completed. They were thorough, cleared up any debris, and were very apologetic for not calling to say they would be later than expected. Since the work was outside, it was not a problem. They were polite and I look forward to using this company again.

We had a new inground pool and fence installed. Troy created a landscaping plan for us and put in trees, flowers, sod, and rock beds. The pool area looks great and they did an awesome job. We have had 3 other contractors over to the house who have commented on how good the landscaping looks. We also have contracted with them to come out and aerate and overseed our entire yard for the fall. Great job Troy and crew!!

We would like to thank your crew for doing a fantastic job on our mothers house. First ,for the kitchen renovation, we couldn't believe it could actually happen but you made it happen. Second, new floors and new siding. It became a whole new house and our mother absolutely loves it! And then, since your crew did such a wonderful job before , she wanted her deck screened in and you made that happen as well. Everything was completed in a very timely fashion and your crew stayed on schedule the entire time. What we loved the most was that your crew treated our mother and her home like she was their mother. A beautiful job completed by a beautiful group of people! We cant thank you enough for how much you have changed her life . On behalf of the Smith Family, Shirley Kiger

Krause Construction is amazing. Out first meeting was with John Krause who was very professional, arrived on time and answered all my questions, and was very prompt in giving me the estimate. Our second meeting was with Frank (Project Manager) who is also very professional, answered the questions we had, arranged for our financing, and scheduled the date for the remodel to begin. Frank was there throughout the entire time, (which did take longer than we all anticipated due to unforeseen problems that were not apparent until after the construction began). He kept me updated on the budget, answered any questions I had as things arose, updated me on the schedule of things to happen and when, and came by to check on the progress several times throughout the process. Frank was terrific through the entire remodel. The crew that came to do the work was outstanding. James, Rob, Matt were very professional, respectful of both our home and our family, and knowledgeable about the construction industry. The work that was done is wonderful, James and his crews definitely pay a great deal of attention to details, and it shows in the tile work, the painting, fixtures. The crew covered my floors with tarps, cleaned up after each days work, they left nothing laying around at the end of the day, and all trash was removed daily. Considering the amount of work that needed to be done, the crew did a fantastic job in getting our home back in order. This crew was a great pleasure to work with. I can't say enough about Krause Construction and the employees. This is a great company to work with, I will definitely call them for our next remodel.

I browsed around and found John Krause Construction. I made a call to thier office and they got back to me very quickly, I was able to get an estimate on the work the following day. John Krause had went over all the details with me about all the work i wanted done, and i found this helpful since it was my first home owner experience. I wanted to finance the work since i was having a large amount done and they even offer a financing option which was a very easy process to complete. John Krause was able to beat multiple other contractors and large businesses when it came to pricing by quite a bit. The quality of work was well beyond pricing. All of my work was completed very quickly within a week or so. Everything looked exceptional. His employees were very friendly and made sure to clean up everyday before leaving. My privacy fence, doorway and gutter are all well above what i expected. The grading of the backyard was also done excellent. My backyard now properly drains so i'm not left with a small pond anymore. Another positive i liked is John followed up with me a few weeks after the work was completed to ensure everything was still good to go, which it was of course. I would highly recommend using John Krause Construction for ANYTHING you need done. I will be going to them for any and all work i need done in the future. The quality of work, pricing and customer service is unparalleled.

7/29/2015 I needed a company certified to do removal of the front door of my house due to lead contamination. I contacted John Krause Construction company and they were very fast to respond to my request. John came out the very next day and came up with an estimate that day. Jen Contacted me about a day and time that would be convenient for me for the door to be installed. Paul and his crew came exactly when Jen said they would and the door, trim ect. were installed and it was like magic-old door was gone and new door in place. They cleaned up meticulously and it looked like they had never even been there. I would highly recommend John Krause for any type of service they perform-a VERY professional company!

At first, it went well. The estimate was reasonable & the owner of the company was the one to come assess the work. The workers came out soon thereafter and performed the work. However, the bowed siding was not fixed. They recommended ordering new siding for the damaged areas and coming out again for installation, doubling my estimate from $800 to $1600+. When I called the company to see if I could negotiate a better price (I was willing to pay for all additional materials, but a +100% increase in cost was a little much in my perspective). After speaking with 2 associates at the business office, I was contacted by the owner and he was unbelievably unprofessional with me on the phone. Threatening not to do the work, insinuating that I was attempting to damage his business and not pay him...when I NEVER alluded to non-payment, I just wanted to negotiate a more reasonable price. The phone call was a disaster...I became the apologetic one while the owner of the company continued to blame and verbally attack my intentions...it led me to tears. Awful! I conceded and gave into the FULL price, had the contractors come out and the work the 2nd time and it was STILL not accomplished. I closed on my house the day after the 2nd job and the new owners requested the company's information to have them come out a 3rd time to do what they needed to do the 1st time. Worst contractor experience I have ever encountered! In addition to this, the female business associate answering the phones was very rude to me throughout the process until the very last day and then apologized (why shouldn't she...they got full payment and knew a company review might be pending). I do NOT recommend.

He painted a kitchen, dining room and living room.

Everything went well ; team was responsive and did what I needed. Owner came on site first day to check on progress. Fence done in timely manner but they could have been neater. They got paint on the bushes and my outside lights. They were very timely initially but I had to make three calls to get the finishing work done which was a big annoying. But overall I thought they did good work and were polite. Would use them again

10/13/15 Final update: We never heard back after that phone call but we came home one day and had all new hedges across the front of our house. I thought it was a bit strange that they didn't contact us at all but they did keep their word and replace the dead bushes. 9/18/15 Update #2. Received a call this morning (due to the below update??) More insistence that the plants died from lack of watering which of course was argued because we did try to take care of these plants. When my husband pointed out that we could go down the street to a very reputable nursery and purchase plants that are guaranteed for a year, no questions asked, he was told the company would replace the 9 plants but this would be the only time. Fair enough. We'll see how long it takes and what the final result is. 9/17/15 I need to add to the below original review. I called last week to talk to someone because 9 of the 24 plants have died. I was simply asking what could have happened or if there was anything we could do since these had been planted only 3 months prior. I was told someone would call me back later that day but I heard nothing. I called back the next day and my call was returned. The person I spoke with said he would come out Tuesday of this week to take a look. My husband waited but didn't see or hear anyone all day. My husband called on Wednesday and was told someone would come by on Thursday at 2:30. My husband went out for a while in the morning and during that time someone called and left a voicemail saying they had come out "the other day" and determined the plants had died due to lack of watering. I do understand that there is a bit of drought right now however as I stated 9 of 24 plants have died. Aside from the fact that I know the plants have been regularly watered I believe that If it were lack of watering some of the other plants would also have died if not all of them. 2 plants right in the middle of the 9 are surviving fine. I wasn't asking them to replace the plants for free or anything, as a matter of fact we never even really had an opportunity to discuss anything regarding what the company or we could do. I felt that since we weren't new customers or asking for some service for which they were sure they would make money that we simply got blown off. I know things happen but these plants lasted only 3 months. I would have expected more and I was even more put off by the attitude. Previously my husband and I had talked about possibly having this company do some other work but I am extremely doubtful that we will call them for anything else now. 6/3/15 We purchased an Angie's List Big Deal for a landscaping makeover. We were contacted immediately to set up an appointment. Someone came to our house and assessed what we wanted to have done which was to remake a garden area across the front and down the side of our house. We were emailed a very detailed proposed plan. We called to ask a few questions and set up a time for the work to be done. The morning the work was supposed to be done we received a call that due to weather issues it would have to postponed a day. The following day workers arrived and completed all work. They cleaned out the existing area and removed dead shrubbery, landscaping cloth, mulch etc. then planted new shrubbery, rose bushes and other plants in a very appealing design. I had several azaleas that I wanted to keep and they managed to move these and include them in the project. New mulch was placed in the area as well as another area that hadn't been discussed but needed the update. We were very pleased with the work and our overall experience.

They have made a huge difference in the way the appearance of the grounds in front of the house. We have used John Krause before and will gladly do so again.

The initial contact with the company was with September in the office. She was extremely pleasant on the telephone and kept us informed of the start date for the work. Mr. Krause came himself to provide us with an estimate and recommendations. The 2 crew members were very professional. They worked diligently to complete the projects. They worked especially hard to get the storm door into the door jam. The storm door had blown off in a wind storm and ripped part of the wood framing from the door jam. Repositioning the storm door was very challenging and the crew worked with extra skill to reposition this door. They were able to get the door into position and get it to close properly which was no small feat! They even checked the windows to make sure they would open after the exterior trim painting had been done. The crew called if they were going to be late because they were travelling to our home from a distance and encountered traffic. They removed debris each day from the job site. Would definitely recommend and rehire again.

We found John Krause Construction through an Angie's List Big Deal, and"bit" because their reviews were good. We'd purchased the Big Deal in December and our first appointment was in January. From the very beginning, we have found the contact and personal attention to be excellent. Troy Wallis, the landscaping expert, came to our house to talk over what we wanted to accomplish. He provided photos of other projects, had a good look at our site in terms of the plants that would work best in a part-sun, part-shade area, and offered us good advice and lots of choices. We made choices that took us beyond the Big Deal price, but were not in any way pressured to do so. He also sent us links to photos and information about the plants he thought would work. When spring arrived (at last!), he contacted us to let us know when the work would begin. In about 5 days (we received an email heads-up on the day that the weather wasn't going to cooperate ), Troy and two helpers came daily to accomplish the work. --Our old, cracked walkway was removed and replaced with herringbone brick pavers that were meticulously laid and fitted. --The garden area between the walk and the house was replanted with attractive shrubs and perennials. --The garden area between the walk and the lawn was defined and replanted. --Shrubs adjacent to the walk were pruned to create another garden area that was also planted. --We were given clear information about how large the plants would grow and how to take care of them. --We were impressed that Troy was on the job the entire time instead of checking in and then vanishing until the end of the day. --The workmen were polite, helpful, and hardworking. --The job site was cleaned up every day before the crew left: no discarded containers or lunchbags or debris was ever seen. --In addition to doing the work agreed upon, Troy even did some additional pruning. --Troy is justifiably proud of creating projects that look great, and takes the time and care to look at the whole picture. We give this company our highest recommendation: they are knowledgeable, careful, and take pride in their work.

I could not be happier with my new screened, low-maintenance porch. I chose this company because they had made my neighbors "ordinary" double wide house look "special" with the addition of a porch with simple and charming architectural details they created. I asked them to do the same for me. John and his team were willing to think out of the box for me because i have a maintenance roof (flat) and in order to put a screened porch on, they had to lower the level of the porch to fit within the allotted height. Other contractors were not even willing to consider and came up with some of the most elaborate, high priced plans that would have cost me thousands more and ruined the lines of my house or my family room in order to build a porch. I am stunned as to how quickly they got me approved by the county (three weeks) even though I am within view of the water and affected by run-off regulations. I came home DAY ONE to find my old deck completely demolished and holes for the pillars dug! Within TWO WEEKS my porch was complete and wonderful. Paul and his team did a superb, high quality job from start to finish. It is a great porch with a wonderful fan, metal screening, 6 inch pillars that lend to the design. It's awesome. They also did a super job working with my existing hardscape by removing un-needed pavers, yet keeping the hardscape in tact to work with the porch. They also did a great job in cleaning up so my landscape looked better than when they came. They are really the best.

In October of 2014, Troy, from John Krause Construction, came out to give an estimate for a redesign of my front yard. Several landscapers had come out before him and given me their estimates. Troy was the only one who was able to see my vision for the yard and then design a plan to implement what I wanted--for a reasonable price. In addition to giving me a lovely front yard, his crew also cleaned up the side flower beds and the area around my trees in the back yard. He was also able to use and reposition several plants that I already had, thus saving me money. I was very pleased. Then, over the winter, deer ate four of my plants. Troy came out to assess the damage and will be replacing those plants, as well as doing spring yard clean up for me. He is very easy to work with and is willing to spend time offering advice on any aspect of the yard that concerns me. I highly recommend the company and Troy.

When I called John Krause he was able to come over later that day to give us an estimate. We had purchased new kitchen countertops from Lowe's and when the contractor came out to check the measurements he told us that the cabinets weren't level enough to support the solid surface countertop we ordered. Another contractor came out and gave us an outrageous bid for leveling the cabinets so we decided to call John Krause. After John quoted us a price he told us he could have his guys come out the next day, which they did! Two of his men came and removed the old countertop, disconnected the plumbing, and leveled the cabinets. It took about 4 hours in all because the cabinets were really out of whack. John's guys leveled everything perfectly and showed me with a level so I could see for myself. The guys did a fantastic job, were polite and well mannered and cleaned up after themselves. About a week later one of John's guys (Josh) came back and reconnected the plumbing and installed a new faucet we had purchased. It was hard work because the space was so tight and I am sure it must have been challenging but Josh did a great job and we are super happy with the new sink and faucet! The additional charge for this work was $300 and we felt it was very fair since our plumber would have charged almost double. We will be using John again in the near future.

I could not be more pleased with my bathroom project. John Krause met with me shortly after I purchased the Big Deal. By mutual agreement, the renovation was started January 14. The entire project was finished in 6 days. Jim and Matt did the work and were very professional, punctual, and did everything to accommodate my preferences. Given the amount of work and the additional repairs to the floor, plumbing and electrical, I believe that the price was very fair. My new bathroom is beautiful and I thank John Krause Construction.

Arrived on time and did an outstanding job. The workers were polite and provided photos and explained repair procedure in a professional friendly manner. No pressure to go beyond recommended repairs.