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Sila

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

Sila is a Lennox Premier Dealer. Every Lennox Premier Dealer is trained to deliver a level of comfort and service that exceeds customer expectations. Established in 1989 by CEO Jack Rothacker, Sila Heating & Air Conditioning continues to provide the highest quality home service solutions for residential and commercial property owners in the Northeast. We believe that comfort is what makes a house a home. From custom air conditioning installations for older homes to heating repairs and regular maintenance, our team of first-rate engineers and technicians have one goal: keep your home comfortable and safe.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Electrical, heating and air conditioning, installation & repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.7385 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 276-300 of 385 reviews

Gene W.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Ted A.
03/2016
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Flushed water heater and was very informative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Daniel S.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

vic P.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

pamela B.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They diagnosed my problem. I set up a time for a new furnance but I missed my time to meet with the representatuve. I went with another company and purchased a new furnance.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Brendan H.
03/2016
3.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: They did a furnace check and tune-up and replaced my filters (included). Near the end of the service, the technician showed me that my motor starter capacitor was starting to fail. Recommended a replacement for ~$300. I quickly looked on the internet and found the part for $10. Replacement of the capacitor is a trivial procedure once the panels are open. | |I would understand if they charged $300 for a capacitor replacement if the replacement included a service call, diagnosis, and repair. But he was already out to do the cleaning/tune up so it was outrageous and deceptive to try to charge me more than $300 once he was already out here. | |I felt the Big deal was a bait and switch. I didn't bite.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$120

Jason M.
02/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark J.
02/2016
5.0
water heater repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Robert C.
02/2016
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Flushed the water heater. Quick, clean and easy

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila
Dear [Member Name Removed]: Thank you so much for the positive review! We are glad to hear you had a great experience using Sila and we hope to service you in the future. Have a nice day, The Sila Team

Charlene L.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned and checked the heating system. Pleased with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila
Dear Ms. [Member Name Removed]: Thank you so much for the positive review! We are glad to hear you had a great experience using Sila and were pleased with our service! We hope to service you in the future. Have a nice day, The Sila Team

WILLIAM Y.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila
Dear Mr. [Member Name Removed]: Sila is thrilled to hear you had a great experience with the service we provided you. We appreciate you taking the time to give us a fantastic grade and we hope to service you in the future! Best, The Sila Team

melinda B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Sila
Dear Ms. [Member Name Removed], Thank you for your review of Sila Heating and Air. We are glad that you were pleased with the service preformed and we look forward to the opportunity to serve you in the future! Thank you, Team Sila

Robert A.
01/2016
5.0
water heater repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila
DearMr. [Member Name Removed]: Sila is thrilled to hear you had a great experience with the service we provided you. We appreciate you taking the time to write us a review and we hope to service you in the future! Best, The Sila Team

Jessie C J.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Response from Sila
Dear Angie`s List Member: Sila is thrilled to hear you had a great experience with the service we provided you. We appreciate you taking the time to write us a review and we hope to service you in the future! Best, The Sila Team

Nikolai S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
as expected
Description of Work: heater check-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Sila
Dear Mr. [Member Name Removed]: Sila is thrilled to hear our service was up to your expectations. We appreciate you taking the time to write us a review and share us on Band of Neighbors and we hope to service you in the future! Best, The Sila Team

Jody W.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
prompt and professional
Description of Work: repaired furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Sila
Dear Ms. [Member Name Removed]: Sila is thrilled to hear you had a great experience with the service we provided you and that you found us prompt and professional. We appreciate you taking the time to write us a review and we hope to service you in the future! Best, The Sila Team

Danielle R.
01/2016
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: Performed a system check, no refrigerant required. Technician was very knowledgeable and professional. Only down side was he arrived 45 minutes late. Had already emailed who I talked to for scheduling and was informed technician was en route, but technician never apologized or acknowledged tardiness.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Sila
Dear Ms. [Member Name Removed]: Sila is thrilled to hear about your experience with us and apologize for the tardiness of our technician! We appreciate you taking the time to write us a review and we hope to service you in the future! Best, The Sila Team

Peggy S.
01/2016
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila
Dear Ms. [Member Name Removed]: We appreciate you taking the time to write us a review and we hope to service you in the future! Thank you very much for the exceptional grade! Best, The Sila Team

Peggy S.
12/2015
5.0
water heater repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila
Dear Ms. [Member Name Removed]: We appreciate you taking the time to write us a review and we hope to service you in the future! Thank you very much for recommending us on Band of Neighbors! Best, The Sila Team

Mark F.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
fine
Description of Work: We did not use this provider since we decided, after the fact, to sell the house. But the estimator was very professional and extremely informative.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila
Dear Mr. [Member Name Removed]: Sila is thrilled to hear you had a great experience with the service we provided you. We appreciate you taking the time to write us a review and we hope to service you in the future! Best, The Sila Team

Charles M.
12/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: annual inspection of furnice

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Response from Sila
Dear Angie`s List Member: Sila is thrilled to hear you had a great experience with the service we provided you, inspecting your furnace. We appreciate you taking the time to write us a review and am glad you would hire us again! Best, The Sila Team

Linwood H R.
12/2015
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: They told me my furnace was cracked and had to be shut down. They advised me on what kind of equipment I needed. They showed up the next morning promptly and put in the new systems as well as duct work. They did a great job and were very efficient. I've never seen a people work so well. They explained everything to me and said they would return if there are any problems. All of the people were great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila
Dear [Member Name Removed], It is great to hear about the pleasant experience you had with Sila and we are more than thrilled to hear that you will be calling us in the future your HVAC needs. I am glad the technician made suggestions that will improve the life of your heating system as well as help with the efficiency of the system. Your review is greatly appreciated! Have a great day, The Sila Team

Pedro and Gail B.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Status and condition evaluation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila
DearPedro & [Member Name Removed]: Sila is thrilled to hear you had a great experience with the service we provided you. We appreciate you taking the time to give us a great grade and we hope to service you in the future! Best, The Sila Team

VAN M.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila
Dear Angie's List member, Thank you for your review of Sila Heating and Air. We are glad that you were pleased with the service performed. We look forward to the opportunity to serve you in the future. Thank you, Team Sila

Ann S.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: apparently my street address was entered wrong and the provider showed up on the wrong side of town. It would have been a big problem if I was on a schedule but, I had the day off so it was just a little inconvenient. | My boiler is about 6 years old and I wanted to keep it in "new" working order. No problems, everything in very good working condition.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Sila
Dear Ms [Member Name Removed]: Thank you so much for the positive review! We apologize for the inconvenience and we hope to service you in the future! Have a nice day, The Sila Team

Contact information

152 Blades Ln Ste J, Glen Burnie, MD 21060

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Electrical,
Air Duct Cleaning,
Dryer Vent Cleaning

FAQ

Sila is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Sila accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Sila offers free project estimates.
No, Sila does not offer eco-friendly accreditations.
Yes, Sila offers a 5% senior discount.
Yes, Sila offers emergency services.
Yes, Sila offers warranties.
Sila offers the following services: Electrical, heating and air conditioning, installation & repair.

Contact information

152 Blades Ln Ste J, Glen Burnie, MD 21060

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM