Approved ProApproved Pro
James L Graves Construction
Kitchen and Bath Remodeling, General Remodeling, Plumbing,
About us
James L. Graves Construction is a full service Builder/Re-modeler where "Quality without compromise" is our philosophy. We are an A rated Better Business Bureau Company, Angie's List Super Service Award Winner Every Year Since 2006. EPA Lead Safe Paint Certified Firm, Members of the National Association of Home Builders/Re-modelers, Maryland Home Builders Association, National Kitchen and Bath Association and an Approved Veterans Specially Adapted Housing Certified Builder. Each of our divisions operates under the same principle: You deserve a partner that has the expertise to guide you through every step of your project.
Business highlights
Eco Friendly
Family owned & operated
19 years of experience
Services we offer
Interior remodeling, kitchen, basement , additions interior and exterior painting, roofing, siding, windows, doors, concretet, gutters and siding, decks, porches, walkways,
Services we don't offer
Utility work & swimming pools.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
Our recent projects
- 12
Assorted photos uploaded by James L Graves Construction
Reviews
5.0154 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 2% | ||
| 1% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 76-100 of 154 reviews
Lynda C.
Sep 2013
We LOVE our new kitchen! We had a wall opened up between the kitchen and family room to give us a more open floorplan. There used to be a bulkhead above the cabinets, but we had that removed and now the cabinets go all the way to the ceiling! The cabinets and countertop are beautiful!
James L. Graves Construction handled every aspect of our remodel; Mr. Graves has experts in every area, coordinates everything, and works through any issues that arise.
James L. Graves Construction handled every aspect of our remodel; Mr. Graves has experts in every area, coordinates everything, and works through any issues that arise.
Joseph G.
Sep 2013
See above.
Response from James L Graves Construction
"Dear [member name removed], I checked our records and spoke with Lindsay and Nichole about what happened when you called in. I see that you called in on the 27th of August and left a message about your project. Normally you would have received a reply the same day but Lindsay who is now out on Maternity leave went home early that day because she was not feeling well. I see you called us again on the 28th and left a message. Lindsay, when she returned on the 29th told me you were looking to have someone come by for a quote on 30th which we could not accommodate. You are within our service area but we were already booked with appointments on the day you needed us to come out. We would like to serve everyone who calls us but unfortunately it is just not possible. Thank you for considering us. Sincerely, Jim Graves"
Steven F.
Sep 2013
What started out as a simple kitchen remodel which turned into our dream kitchen. The initial work uncovered a number of flaws from the original construction as well as some do-it-yourself mistakes that Jim Graves resolved. The biggest challenge and most time consuming was addressing uneven floors attributed to poor original construction. The crew was very professional cleaning up each day. As the work progressed we saw opportunities to improve on our vision and Jim Graves and his team were flexible and incorporated those changes. The crew not only did the required work but also added touches that were great improvements over what we had. Wood trim was added to resolve poor quality in the original tie into the flooring. To avoid marring the center island cabinetry the outlets were built into a false front in the center of the island. We ordered a large cooktop and venting system which required out of the box thinking to make it work one of the great features in the kitchen. at the end of the construction our first floor area was thoroughly cleaned and when they left we had a beautiful kitchen and new floor and no mess to address. The construction took longer than we anticipated but was due to the problems encountered not because of anything Jim Graves did not do. There were so many small things wrong with the house that Jim Graves' crew resolved. The crew also were very attentive to the smallest details. The effort of every trade contributed to a dream kitchen that we enjoy every day. We plan to have them come back for more work in the future.
James M.
Aug 2013
This project was enjoyable for me as well as for my wife. If you have ever been through a remodel experience, then you will appreciate the fact that we actually "enjoyed this project".
The process started on July 1st and was completed around the first week of August. The scheduling of trades was excellent with minimal wait time between the trades. All of the workmen and trades were professional and enjoyable to have in our home. Clean up occurred on a daily basis and my wife commented on the fact that we had very little dust or mess to the rest of the home during construction. The superintendent (Mark Wardlaw) called every morning to advise me on what was on schedule for the day and if he was to be late, he always called. Mark was excellent. Jim Graves stopped by on a daily basis to inspect and check on the progress.
Jim (owner/general contractor) served as our advocate with the trades. He is well respected by his subcontractors and they respond immediately to any issues he may come across during his daily inspection of the job. I really saw the benefit Jim brought to the project through his supervision and oversight of the project.
The end result was everything we expected and more. The work was completed timely, with attention to detail and a high quality product upon completion.
I will use Jim in the future and will recommend him to others.
The process started on July 1st and was completed around the first week of August. The scheduling of trades was excellent with minimal wait time between the trades. All of the workmen and trades were professional and enjoyable to have in our home. Clean up occurred on a daily basis and my wife commented on the fact that we had very little dust or mess to the rest of the home during construction. The superintendent (Mark Wardlaw) called every morning to advise me on what was on schedule for the day and if he was to be late, he always called. Mark was excellent. Jim Graves stopped by on a daily basis to inspect and check on the progress.
Jim (owner/general contractor) served as our advocate with the trades. He is well respected by his subcontractors and they respond immediately to any issues he may come across during his daily inspection of the job. I really saw the benefit Jim brought to the project through his supervision and oversight of the project.
The end result was everything we expected and more. The work was completed timely, with attention to detail and a high quality product upon completion.
I will use Jim in the future and will recommend him to others.
Frank S.
Aug 2013
I called this company on 8/20/13 and left a message on their answering machine.They called back on 8/21 and asked my address and told me that they would have to see if I was in their service area. They would get back to me the next morning. They didn't call back until the next afternoon. They left a message on my answering machine after checking online for directions and stated they could not drive all that way and would not be interested as I was outside of their "service area..
Mind you they list Anne Arundel County Maryland on the Angies page as one of the areas they "service". I live in Anne Arundel County. I picked this company because it appeared on your website on a search of companies within 25 mile radius of my home, they do this type of work and they were highly rated by customers etc. I checked a map provider and found they were just over 25 miles from my home. The young lady that returned my call said that I was over 1 hour driving time from their office. Not so on the web directions I used.
I am wondering what exactly is their "service area" and found that this was a waste of time for me. They must not need the work or need to add that they do not "service" southern Anne Arundel County Maryland. They should list their "service area" on the web page accurately. They may be very good, but they waisted my time. I have since gotten estimates from two other companies, both local and both on Angies list.
Mind you they list Anne Arundel County Maryland on the Angies page as one of the areas they "service". I live in Anne Arundel County. I picked this company because it appeared on your website on a search of companies within 25 mile radius of my home, they do this type of work and they were highly rated by customers etc. I checked a map provider and found they were just over 25 miles from my home. The young lady that returned my call said that I was over 1 hour driving time from their office. Not so on the web directions I used.
I am wondering what exactly is their "service area" and found that this was a waste of time for me. They must not need the work or need to add that they do not "service" southern Anne Arundel County Maryland. They should list their "service area" on the web page accurately. They may be very good, but they waisted my time. I have since gotten estimates from two other companies, both local and both on Angies list.
Jacqueline I.
Aug 2013
First I have to say that after building a custom house years ago, I was no fan of the home construction/remodeling business. To state it mildly, my past experiences were not positive. What a pleasant and welcomed surprise to work with Jim Graves. I can?t say enough about the Graves team's professionalism, efficiency, punctuality, and adherence to quality standards. I called the Graves office asking for an estimate for the job. Hours later I got a call from James Graves who came over in a few hours. Jim patiently listened as I explained my vision for the remodeling project. He talked to me about the project and did not try any high-pressure sales or push more costly products or renovations. Every step of he way, Jim supervised his team?checking for details, accuracy, and quality. If the inspection did not meet Jim?s high standards, he had his team fix the problem.
There were issues that Jim identified as flaws that I did not notice. These minor repairs/fix-ups were immediately addressed. I was also impressed with the team?s courtesy and how careful they were with covering my furniture and floors and cleaning up and hauling away trash. Finally, not only is Jim?s construction crew top rate but his billing and office staff is as well. The invoices were detailed and easy to understand. You can?t go wrong with Graves Construction. I recommend them highly!
There were issues that Jim identified as flaws that I did not notice. These minor repairs/fix-ups were immediately addressed. I was also impressed with the team?s courtesy and how careful they were with covering my furniture and floors and cleaning up and hauling away trash. Finally, not only is Jim?s construction crew top rate but his billing and office staff is as well. The invoices were detailed and easy to understand. You can?t go wrong with Graves Construction. I recommend them highly!
Teresa B.
Jun 2013
As someone who has experienced the worst of contractors, I think working with this company is about as good as it gets. Not only is Jim Graves knowledgeable and easy to work with, he has assembled a great team of employees, subcontractors, and suppliers. After submitting a request on his website, I received a call from Jim the same afternoon. When he came to the house to discuss the project, he talked about his strategy of requesting that the homeowner select all of the materials for inclusion in the contract. For me, this turned out to be a recipe for success because I do not make decisions quickly, preferring to check out my options thoroughly before making final selections. Since I did not hire a designer (a decision I would re-think if a quick turnaround was required), picking everything upfront took me several months but meant fewer decisions on my part once the project was started. Working with the tile supplier (see my review of Versa-Tile and Marble) and the granite supplier was a positive experience as they both were friendly and helpful.
Once the project started, Tom the carpenter was designated as the lead and my main contact. Tom kept me informed of who was coming and going and what was to happen next. He is a quiet guy but does his job very well. The whole team of Tom, the plumbers, electricians, painter, tile and drywall guys worked well together which is good because there were a few times most of them were here at once working in a cramped space. Sometimes they stayed into the early evening to finish up their jobs. Everyone was pleasant and treated us and our home with respect. This is a huge consideration in selecting a contractor because it does not always happen. Of special note is the incredible drywall work done by Mauricio and Julio. We had major cracks in our walls due to unusual circumstances and they worked wonders in getting the walls back in shape. They also did beautiful tile work in the bathroom - absolutely meticulous in setting the tile. The plumbers were the nicest plumbers I ever met. The bulk of the work was completed in three weeks. A few change orders were necessary due to the quirky nature of this old house. A note to other Angie's List members - with so many people coming and going during a remodel, if you have questions, you should not hesitate to ask. A good contractor will be happy to explain and work with you as did the JLG Construction crew. The bottom line is I love my new bathroom. Recommending this company to others is easy. If you have to wait a few months to get the work scheduled, it is worth the wait for a major project such as a bathroom or kitchen remodel.
Once the project started, Tom the carpenter was designated as the lead and my main contact. Tom kept me informed of who was coming and going and what was to happen next. He is a quiet guy but does his job very well. The whole team of Tom, the plumbers, electricians, painter, tile and drywall guys worked well together which is good because there were a few times most of them were here at once working in a cramped space. Sometimes they stayed into the early evening to finish up their jobs. Everyone was pleasant and treated us and our home with respect. This is a huge consideration in selecting a contractor because it does not always happen. Of special note is the incredible drywall work done by Mauricio and Julio. We had major cracks in our walls due to unusual circumstances and they worked wonders in getting the walls back in shape. They also did beautiful tile work in the bathroom - absolutely meticulous in setting the tile. The plumbers were the nicest plumbers I ever met. The bulk of the work was completed in three weeks. A few change orders were necessary due to the quirky nature of this old house. A note to other Angie's List members - with so many people coming and going during a remodel, if you have questions, you should not hesitate to ask. A good contractor will be happy to explain and work with you as did the JLG Construction crew. The bottom line is I love my new bathroom. Recommending this company to others is easy. If you have to wait a few months to get the work scheduled, it is worth the wait for a major project such as a bathroom or kitchen remodel.
Kim D.
Jun 2013
When I made my initial email inquiry for an estimate from Graves Construction I was contacted that afternoon. An appointment was set up in two days for Mr. Graves to come to my home.
Mr. Graves was punctual (I had contacted another contractor who gave me the run around for a week). Jim is very professional, knowledgeable about his business and explained in depth what we could expect with the process. I had an estimate within a few days.
When the renovation started the men were timely, professional and very cautious about protecting our stairs and floors. At the end of each day the entire area was cleaned up. I was kept informed every step of the way what would be happening with each step.
Mr. Graves and all of his staff, on sight and office, were wonderful to work with and very helpful throughout every step. Everyone from the demo crew to electricians, plumbers, tilers, carpenters were absolutely great to work with and almost like old friends by the time they were finished.
There was a mix up with the soaking tub I ordered, which wasn't returnable, Mr. Graves ordered a new tub without charge to us. That's the kind of first rate service this company provides.
The bathroom was quite a job and it turned out so much better than we could have ever expected. I have other projects on my list (husband permitting) and I will only be having Graves Construction do the work.
I would, and have, highly recommend Graves Construction!
Mr. Graves was punctual (I had contacted another contractor who gave me the run around for a week). Jim is very professional, knowledgeable about his business and explained in depth what we could expect with the process. I had an estimate within a few days.
When the renovation started the men were timely, professional and very cautious about protecting our stairs and floors. At the end of each day the entire area was cleaned up. I was kept informed every step of the way what would be happening with each step.
Mr. Graves and all of his staff, on sight and office, were wonderful to work with and very helpful throughout every step. Everyone from the demo crew to electricians, plumbers, tilers, carpenters were absolutely great to work with and almost like old friends by the time they were finished.
There was a mix up with the soaking tub I ordered, which wasn't returnable, Mr. Graves ordered a new tub without charge to us. That's the kind of first rate service this company provides.
The bathroom was quite a job and it turned out so much better than we could have ever expected. I have other projects on my list (husband permitting) and I will only be having Graves Construction do the work.
I would, and have, highly recommend Graves Construction!
N M.
May 2013
Jim Graves Construction truly partners with the homeowner. Over the course of many years and owning several homes, we've had quite a bit of interaction with contractors on various home projects. It was clear to us from the beginning that working with Jim Graves was going to be different from the bulk of our experience in a very positive way. Jim does the initial client interaction and discussion personally. It was obvious from the start that he had a wealth of experience and ideas. He listened very carefully to what we wanted to do and respectfully provided some alternatives (without any pressure) for us to consider.
Jim does not provide a "ball park" estimate, though he will give you a range that specific types of jobs can run. His estimate is based on a detailed breakdown of everything the project will entail and he spells out each operation/item clearly. He even shows you his company overhead and margin. This means that you need to be serious about what you want and be ready to choose your finishes and finalize your design. It also means that you will have an excellent idea of what the project will cost with very few surprises (and those only being the kind that you can't know about until you take out a floor and find hidden damage etc.). Jim provides a list of vendors both on the internet and many with brick and mortar stores so that you can choose your items. We looked first online and then went to the stores to actually see/touch our faucet and other choices. Everywhere we went we were treated well and shown every courtesy. It made the selection process much easier. You are not limited to these sources either as he was willing to install mirrors we saw and liked elsewhere. We did run into a few unexpected items once the demolition was underway and we found Jim and his crew's solutions to be spot on and the resulting change orders reasonable in cost and expertly executed.
We are THRILLED with the results. Jim stopped by our home on a regular basis to ensure that everything was up to his exacting standards. His crew were professional, experienced (in many cases expert) in their field, respectful and friendly. They kept us well informed of progress and spoke to us quickly if any decisions were required on our part. The bathroom is a pure delight in every sense...it looks beautiful and has great functionality. Our kitchen backsplash makes the room and was expertly installed. The ceiling repairs are pure perfection...they look brand new.
So, great work, a detailed breakdown within the contract that ensured understanding between the parties, time line very close to estimate and good follow up equal very happy homeowners.
We were so happy with the process and the results that we hired Jim to do a tricky deck repair for us. We are compiling a list of future projects as well. If you are serious about your project and serious about quality workmanship and want someone who is serious about his field and passionate about delivering top quality, then Jim Graves should be your contractor!
Jim does not provide a "ball park" estimate, though he will give you a range that specific types of jobs can run. His estimate is based on a detailed breakdown of everything the project will entail and he spells out each operation/item clearly. He even shows you his company overhead and margin. This means that you need to be serious about what you want and be ready to choose your finishes and finalize your design. It also means that you will have an excellent idea of what the project will cost with very few surprises (and those only being the kind that you can't know about until you take out a floor and find hidden damage etc.). Jim provides a list of vendors both on the internet and many with brick and mortar stores so that you can choose your items. We looked first online and then went to the stores to actually see/touch our faucet and other choices. Everywhere we went we were treated well and shown every courtesy. It made the selection process much easier. You are not limited to these sources either as he was willing to install mirrors we saw and liked elsewhere. We did run into a few unexpected items once the demolition was underway and we found Jim and his crew's solutions to be spot on and the resulting change orders reasonable in cost and expertly executed.
We are THRILLED with the results. Jim stopped by our home on a regular basis to ensure that everything was up to his exacting standards. His crew were professional, experienced (in many cases expert) in their field, respectful and friendly. They kept us well informed of progress and spoke to us quickly if any decisions were required on our part. The bathroom is a pure delight in every sense...it looks beautiful and has great functionality. Our kitchen backsplash makes the room and was expertly installed. The ceiling repairs are pure perfection...they look brand new.
So, great work, a detailed breakdown within the contract that ensured understanding between the parties, time line very close to estimate and good follow up equal very happy homeowners.
We were so happy with the process and the results that we hired Jim to do a tricky deck repair for us. We are compiling a list of future projects as well. If you are serious about your project and serious about quality workmanship and want someone who is serious about his field and passionate about delivering top quality, then Jim Graves should be your contractor!
David R.
May 2013
James L. Grave Construction were consummate professionals who delivered the highest quality on time and on budget. Our growing family required growing living space and it was time to finish the basement. We shopped around, but James L. Graves Construction were the only company that paid attention to all of the details of the project quote. They gave us a great quote and stuck to it. Since they've finished we have received nothing but compliments on our new basement. As with any large project there were glitches here and there, but what matters is how they're handled. The contractors handled them exceptionally well and were committed to our satisfaction. They were always professional, respectful, and accommodating of our daily lives. Such a great experience that I recommended them to my own mother.
Mary J.
May 2013
They estimated the job would take 3-6 weeks. It was done within 4 weeks. We had heard from friends about kitchen redo's taking forever; costing more than estimated; and being a general disruptive nightmare. Graves team was quick, efficient, and hard working. We were completely satisfied with the service and job they did. Our only complaint, if any, was that sometimes the office staff was slow to respond to questions. Overall - an A+ job and we are very happy with the renovation.
Kevin M.
May 2013
I called James L. Graves Construction based upon reviews on Angie's List. Mr Graves was very professional. He took time to explain some of the issues that existed in our particular situation and certainly inspired confidence in his ability to do the work. Unfortunately, his estimate came in a bit beyond our budget and would have left no room for inevitable cost overruns so I went with another contractor. I would certainly give them another chance to earn my business if I were to need any major remodeling done in the future.
Response from James L Graves Construction
"Hi (deleted member name), We appreciate the opportunity to have bid on your work, and thank you for the good grades. I am guessing from you comments that the other contractor you selected had unforeseen cost overruns that you had to pay for. Last September when I first met with your wife and reviewed the project together I remember taking extra steps myself and sending out my plumber and electrician to survey the site in order to prepare a comprehensive proposal for you. I believe based on our initial due diligence we had a good understanding of all that would be required to complete your project, which we included in the proposal. I believe our comprehensive scope of work was likely the difference in the proposals you were considering. Our track record for keeping change orders and extra cost to a minimum on every job has been excellent to date. Many of our clients have commented on this in the past and I believe our success in this area is primarily because our experience and the time we take to look over the project in detail prior to putting the proposal together. With my 42 years of experience and the hundreds of bathrooms we have done over the years we have developed very reliable proposals. Again we do appreciate the grades and opportunity to bid on your project. We look forward to having the chance to work with you in the future. Jim Graves"
Karen R.
Apr 2013
Jim Graves stands behind his work. He renovated my main bathroom over 2 years ago; installation of the ceramic tile was a significant part of the work. Over the past winter, I noticed that some of the grout was coming out of a seam of the built-in shower seat. I tried to make the repair myself and ended up doing more harm than good because a few months later, the tiles were started to pull away from the seat. I sent pictures to Jim and he got his tile wizard, Mauricio, on the case.
Mauricio started the job by laying down tarp on my steps. He was able to save and reuse the tile that came loose and added a new bead of silicone around the shower stall and throughly cleaned up. Everything's as good as new!
Having Jim renovate my bathroom was one of the best decisions i ever made!
Mauricio started the job by laying down tarp on my steps. He was able to save and reuse the tile that came loose and added a new bead of silicone around the shower stall and throughly cleaned up. Everything's as good as new!
Having Jim renovate my bathroom was one of the best decisions i ever made!
N N.
Apr 2013
I call in to inquire about an estimate on Monday, April 22, 2013 and since nobody answered I left a voice mail (for Nichole). Nichole called back on Tuesday morning and left a voice mail asking me to call back. They did not make another attempt to call me. I called again on Thursday, April 25. Another person (Windy?) answered and asked me a few standard questions. Then she told me that the first available appointment is on May 29. I told her that today is only April 25 and that the appointment date is way too far in the future. She replied that's the first available date an estimator can come out to my home. When I asked her if I could meet the estimator after 6.p. she replied that the last appointment is at 4 p.m.
This company has some very strict rules and does not sound flexible at all - not a trace of willingness to accommodate customers. I thanked the lady I spoke with and told her to forget the whole thing. I would not recommend this company to anybody. They may be doing a good job but their attitude and inflexibility is below what I expected.
This company has some very strict rules and does not sound flexible at all - not a trace of willingness to accommodate customers. I thanked the lady I spoke with and told her to forget the whole thing. I would not recommend this company to anybody. They may be doing a good job but their attitude and inflexibility is below what I expected.
Response from James L Graves Construction
"Dear [member name removed], I believe you called after our office was already closed on Monday and as you said, Nichole called you back first thing on Tuesday morning to follow up with you and left a message. We do follow up again if we don't hear back after a couple of days, but in your case you called back. We are a small company with 14 employees and we are trying to grow responsibly to meet the demand for our services. Growing to meet the demand is especially challenging because I do not send out sales people to meet you. I meet with everyone personally, listen to their needs, survey the project and put a plan together for design then establish a detailed budget for you. We do have a heavy call volume because of our reputation and uncompromising standards, so it is important that we do not take on more appointments than we can handle responsibly in a timely manner. We have found that if we take on too many appointments, it becomes increasingly difficult to provide and maintain our high standard of service that so many have come to enjoy and appreciate. It seems rather unfair that you would give us a failing grade for being responsible, following up with you in a timely manner and trying to do the right thing by you and all of our clients. We hope that someday we will be in a position to meet the demands of all of the service request we receive but we know its a never ending process, so we resolve ourselves to doing our very best for those we have the opportunity to serve."
Jean W.
Apr 2013
From beginning to end, the job went without a hitch. I met the carpenter, Charlie, first and was really pleased with how well he communicated the work schedule with me. I am quite a stickler when it comes to being updated with what is going to happen and when it is going to happen. He always kept me in the loop. He worked very neatly and explained all that we was doing. The tilers, Mauricio and Julio, were superb. They were working for at least 3 solid days(maybe more, I can't remember) on the tile work because I had a lot of small, "tricky to install" pieces. The tile work is absolutely beautiful. I can't praise them enough. When I had a question concerning how a small area should be tiled , Jim came out and resolved my concern. Plumbers and other workers that came to my house were polite and professional as well. I just don't remember their names because they were not in my house for a very long time. Jim was also there at the end of the job to see how everything turned out. I could not be more pleased and I would not hesitate to recommend them to anyone else wanting home renovations.
Response from James L Graves Construction
"Hi Jean, Thank you for your "very nice" comments on our performance and the quality of our workmanship. You were a pleasure to work for and we could not be happier for you. Hope you have many, many years of enjoyment from your beautiful new bathroom. I will pass on all of your complements to my men. Thanks Again! Jim Graves"
Tony D.
Apr 2013
Really great people to work with, he had very exact itemized pricing. Mr. Jim Graves personally came out and went over the plans and estimates with us. We were very pleased with his personalized service and they did outstanding work. We love our new bathrooms. There was always a supervisor on site, Joe worked with us. He gave us the opportunity to purchase some of our own fixtures to save money. I would highly recommend James L. Graves Construction to anyone, in fact our neighbors will be having work done with them soon.
Margaret K.
Mar 2013
This company never responded to the phone message I left seeking an estimate.
Response from James L Graves Construction
"Dear (Member name removed), We checked our email and voice mail records but we could not find any record of your call. Each morning we log in all of the "request for work" messages and promptly call back, usually the same day, so it is not clear what may have happened with your message. We do however, apologize for any inconvenience this may have caused you."
Sandra M.
Mar 2013
Overall it was a great experience. After I picked out the new vanities, tub, toilet,faucets, tile, etc, a very detailed estimate was presented. It was fair and well reasoned; at the end of the job adjustments were made on the final bill when a few changes were made. So, there were no surprises on the bill, always a plus.
From the start of the job, to the finish, we felt involved and taken seriously. Each person who worked on the job was as I would expect an experienced and talented tradesman to act. It was obvious each of the workers took pride in their work and they knew what Jim Graves expected of them.
The final product is beautiful and perfectly functional due to some suggestions Jim made; that's where experience come in. It's been a year now since the work was done and the bathroom is still as attractive as the day it was finished. The entire operation was without fault. If and when I have other remodeling needs, I would contact Jim Graves Construction again; and, even if I had to wait awhile for an estimate, it would be no trouble since I would already know I would again have a great experience!
From the start of the job, to the finish, we felt involved and taken seriously. Each person who worked on the job was as I would expect an experienced and talented tradesman to act. It was obvious each of the workers took pride in their work and they knew what Jim Graves expected of them.
The final product is beautiful and perfectly functional due to some suggestions Jim made; that's where experience come in. It's been a year now since the work was done and the bathroom is still as attractive as the day it was finished. The entire operation was without fault. If and when I have other remodeling needs, I would contact Jim Graves Construction again; and, even if I had to wait awhile for an estimate, it would be no trouble since I would already know I would again have a great experience!
Kandyce S.
Mar 2013
From day of estimate to completion; everything was perfect.
Jeff F.
Feb 2013
They returned my initial call within a couple of days, which I thought was reasonable. They never returned my call a second time, though. They weren't sure if they could service my area, so I was told they would check with a supervisor and let me know. They could have easily closed the loop with a 30 second phone call. They lost a customer who was eager to use them based on their good Angie's List reviews.
Response from James L Graves Construction
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Edith H.
Jan 2013
They were very professional and friendly. There were a variety of workmen for a variety of tasks but they were all pleasant and knew what they were doing. Jim stopped by on a regular basis and checked on the work in progress. A couple of times he stopped the workmen and had them do something over that didn't meet with his satisfaction. They cleaned up after themselves, put tarp down on the floors and stairs so that dirt and dust was not carried thru the house. There was a wait for the shower glass because they could not measure until everything else was done and it was made to order.
We were really pleased with the work and the people. I love the bathroom. I think it's beautiful. Jim sent us to certain local suppliers that were very helpful in helping to design the bathroom. We are very pleased and wouldn't hesitate to use them again or to refer them to friends. Great job!
We were really pleased with the work and the people. I love the bathroom. I think it's beautiful. Jim sent us to certain local suppliers that were very helpful in helping to design the bathroom. We are very pleased and wouldn't hesitate to use them again or to refer them to friends. Great job!
Response from James L Graves Construction
"Hi Member, Thank you for your nice report. I appreciate the thumbs up for our supporting vendors and designers. It is not often enough that they get acknowledged or the credit that they deserve, but they are a most valuable part of the team. We could not operate so consistently on such a high level without their support and assistance."
WILLIAM O.
Jan 2013
James L. Graves construction renovated our kitchen over 5- 6 weeks from
the middle of August to late September. We have already recommended this
company to several friends. Jim Graves managed our project himself and
is a bit of a perfectionist, which is terrific for customers. He uses
high caliber experts for plumbing, electrical work, flooring etc... One
of his employees, Joe Scalley is particularly creative and skilled at
carpentry, cabinet work etc... This was important for our kitchen
because it was a pretty complex effort involving closing up windows,
knocking down walls and handling some surprises like finding mold
underneath the old sink. We replaced our old tile floor with hard wood
and had some issues with the flooring company matching the stains to the
floor throughout the rest of the home, but Jim interceded and worked
with the company to ensure we were happy with the final result. We
highly recommend James L. Graves Construction and hope to use them again
for other projects.
the middle of August to late September. We have already recommended this
company to several friends. Jim Graves managed our project himself and
is a bit of a perfectionist, which is terrific for customers. He uses
high caliber experts for plumbing, electrical work, flooring etc... One
of his employees, Joe Scalley is particularly creative and skilled at
carpentry, cabinet work etc... This was important for our kitchen
because it was a pretty complex effort involving closing up windows,
knocking down walls and handling some surprises like finding mold
underneath the old sink. We replaced our old tile floor with hard wood
and had some issues with the flooring company matching the stains to the
floor throughout the rest of the home, but Jim interceded and worked
with the company to ensure we were happy with the final result. We
highly recommend James L. Graves Construction and hope to use them again
for other projects.
David C.
Dec 2012
While the project start was delayed a bit, once the work began, everything pretty much went according to schedule. The foreman for the job was great at checking in with us, leaving us questions/decisions that needed to be made, and informing us when things were not exactly as planned. While we had some issues with cabinet fit, the supplier made sure that everything was replaced to our satisfaction. The floor installer located the exact match to our other hardwood floors, despite the fact that the company manufacturing our flooring had gone out of business almost five years ago. The granite counters and island are gorgeous. Everything came together, and the final product was far better than we had imagined or expected. Jim Graves' office could not have been more responsive, and Nichole Velez was great to work with.
We had previously remodeled a bathroom and our master bath/dressing room, and that experience was a true disaster. A six-week job took almost a year, with extensive delays throughout. The experience we have just had was the exact opposite. Things were done in a professional manner, with great communication, and attention to detail. There is no question as to whether we would recommend this company - don't hesitate! We are planning some further painting and carpet in our home, and we will go directly to James L. Graves Construction!
We had previously remodeled a bathroom and our master bath/dressing room, and that experience was a true disaster. A six-week job took almost a year, with extensive delays throughout. The experience we have just had was the exact opposite. Things were done in a professional manner, with great communication, and attention to detail. There is no question as to whether we would recommend this company - don't hesitate! We are planning some further painting and carpet in our home, and we will go directly to James L. Graves Construction!
William S.
Dec 2012
Not able to know if the problem has been correctly diagnosed by the contractor? Once the hard rain and strong winds return I will know if the repair fix and has been successful repaired. Thank you WS
Christopher H.
Dec 2012
Great! James L. Graves was the only roofing company that returned our call when we contacted several requesting an emergency temporary repair. They came out a couple days later, right on time, and did a great job with the temporary repair. Very happy...
Licensing
Bonded
Insured
Licensed*
Trade License Number
127872
Trade License Locale
Maryland
Trade License Authority
Maryland: General
Trade License Expiration
09/05/2025
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
James L Graves Construction is currently rated 5.0 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
James L Graves Construction accepts the following forms of payment: Financing Available, Check, CreditCard
Yes, James L Graves Construction offers free project estimates.
Yes, James L Graves Construction offers eco-friendly accreditations.
No, James L Graves Construction does not offer a senior discount.
No, James L Graves Construction does not offer emergency services.
Yes, James L Graves Construction offers warranties.
James L Graves Construction offers the following services: Interior remodeling, kitchen, basement , additions interior and exterior painting, roofing, siding, windows, doors, concretet, gutters and siding, decks, porches, walkways,
Utility work & swimming pools.