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James L Graves Construction
Kitchen and Bath Remodeling, General Remodeling, Plumbing,
About us
James L. Graves Construction is a full service Builder/Re-modeler where "Quality without compromise" is our philosophy. We are an A rated Better Business Bureau Company, Angie's List Super Service Award Winner Every Year Since 2006. EPA Lead Safe Paint Certified Firm, Members of the National Association of Home Builders/Re-modelers, Maryland Home Builders Association, National Kitchen and Bath Association and an Approved Veterans Specially Adapted Housing Certified Builder. Each of our divisions operates under the same principle: You deserve a partner that has the expertise to guide you through every step of your project.
Business highlights
Eco Friendly
Family owned & operated
19 years of experience
Services we offer
Interior remodeling, kitchen, basement , additions interior and exterior painting, roofing, siding, windows, doors, concretet, gutters and siding, decks, porches, walkways,
Services we don't offer
Utility work & swimming pools.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
Our recent projects
- 12
Assorted photos uploaded by James L Graves Construction
Reviews
5.0154 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 2% | ||
| 1% | ||
| 0% | ||
| 0% |
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Showing 51-75 of 154 reviews
Vince W.
Jan 2015
James L. Graves was able to do all the work needed, including mold remediation due to water damage in the in-law cottage. Jim, the owner, gave us the most comprehensive estimate of the work needed. He was very knowledgeable and friendly, and explained every aspect of the job to me. His approach is that he only repairs what needs repairing (unlike another contractor who wanted to tear everything out including the roof). They removed mildewed/moldy areas, treated with mold inhibitor where needed, replaced 3 windows, drywall, and sections of outer walls and floors in two rooms. They painted the whole interior, replaced carpeting and tile, changed light fixtures, and installed a hose bib. They were very good at staying on schedule and keeping us informed about the job. Jeremy did most of the work for us, and he was great--very skilled in a number of areas, and friendly and willing to do whatever we asked him to. He called me whenever he discovered issues needing more work (which means more money), so we never felt blindsided by them. The owner of the company, Jim, stopped by several times to check on progress and address additional work, which I really appreciated. We will definitely use this company again. It is hard to find good customer service these days, and James L. Graves Construction provides the best. This is a company you can trust.
Timothy L.
Jan 2015
Jim is very knowledgeable and has an excellent group of people working for him. He made suggestions when we asked for help and explained when he did not think something would work the way we wanted it to. We were
very satisfied with the designer, the project lead and the workmanship. They demolished the old kitchen,
saving the cabinets and appliances so they could be donated to Habitat for Humanity when asked..The work crew blocked off areas so that there would not be construction mess in other rooms. They cleaned up daily. They communicated well throughout the whole project and answered any question or concern. The office staff was very helpful too. The entire project took about 3 weeks and we're very pleased with the results. We had one concern about something after they were done, and they came back and fixed it. We have used them for two construction projects and would certainly recommend them and would use them again.
very satisfied with the designer, the project lead and the workmanship. They demolished the old kitchen,
saving the cabinets and appliances so they could be donated to Habitat for Humanity when asked..The work crew blocked off areas so that there would not be construction mess in other rooms. They cleaned up daily. They communicated well throughout the whole project and answered any question or concern. The office staff was very helpful too. The entire project took about 3 weeks and we're very pleased with the results. We had one concern about something after they were done, and they came back and fixed it. We have used them for two construction projects and would certainly recommend them and would use them again.
Evan K.
Jan 2015
I had a wonderful experience working with Graves Construction. Everyone they employ and work with are professional, polite, and prompt. I had great communication with office staff, and the estimate process was thorough and detailed. I had no surprises in terms of cost, work being done, and work time tables. All of Grave's subcontractors are true professionals who are polite, accomodating, and self-starting. I only had to give a few ideas for what I wanted done and they were able to execute in a timely and skillful manner. My whole project was completed in a week, from framing to finished drywall and trim. I even had special sound-isolating drywall installed, and the drywall subcontractor knew exactly how to use the special adhesive and joint sealant. I would absolutely recommend Graves Construction to friends, and will look to them in the future for more work to be done in my home.
Ryan M.
Oct 2014
I am very happy with the work that was done. We went through the process of designing and ordering all the cabinetry and countertops for the kitchen renovation and everything came out looking great. The granite countertops and cabinets are beautiful and the space is very usable and comfortable. The floors in the kitchen match the original floors in the house which were sanded and re-stained. Jim is very involved in the process and I felt like I was taken care of from beginning to end. I couldn't say much more other than I'm very happy with how everything looks and feels.
Jo P.
Oct 2014
This project took many months from the beginning to the end. The actual construction took about 2 months. The finished kitchen looks terrific.
After the cabinets were ordered there was a known delay of at least 8 weeks until the cabinets were made. There was an additional delay in the starting time after the cabinets were ready due to other JLG jobs in progress. Once the project started, the workers came regularly to make progress until the finish. As the house was built in the 1930s, there were a few unexpected issues that came up. The biggest was probably the need to reinforce the support for the ceiling once the oven partition wall was removed. Jim and his team proposed an excellent solution and were able to modify plans and complete the work at a reasonable cost. There were quite a number of subcontractors assigned to complete te various tasks. The contractors, mostly, protected other areas from dirt, debris and damage. They put covers down to protect the floors in the foyer. There was more dust and dirt from the floor work than we expected and the area could have been protected better. At the end of the day, the work area was cleaned up and any trash removed. When we were not here, the house was always properly secured. We selected 3 different paint colors that were applied as requested. The edges are clean and the paint looks great. Additionally, the painters helped us remove some large pieces of art that were hung above the regular ceiling heights. To our surprise and delight, they took photographs and rehang the art when they were done.
Since we are home most days, we interacted with employees of Graves Construction and the contractors. Everyone was very professional and rightfully proud of their work. At the end of the project, as noted above, the old refridgerator and microwave were removed and also an old TV that was very large and heavy--above and beyond our expectations.
After the cabinets were ordered there was a known delay of at least 8 weeks until the cabinets were made. There was an additional delay in the starting time after the cabinets were ready due to other JLG jobs in progress. Once the project started, the workers came regularly to make progress until the finish. As the house was built in the 1930s, there were a few unexpected issues that came up. The biggest was probably the need to reinforce the support for the ceiling once the oven partition wall was removed. Jim and his team proposed an excellent solution and were able to modify plans and complete the work at a reasonable cost. There were quite a number of subcontractors assigned to complete te various tasks. The contractors, mostly, protected other areas from dirt, debris and damage. They put covers down to protect the floors in the foyer. There was more dust and dirt from the floor work than we expected and the area could have been protected better. At the end of the day, the work area was cleaned up and any trash removed. When we were not here, the house was always properly secured. We selected 3 different paint colors that were applied as requested. The edges are clean and the paint looks great. Additionally, the painters helped us remove some large pieces of art that were hung above the regular ceiling heights. To our surprise and delight, they took photographs and rehang the art when they were done.
Since we are home most days, we interacted with employees of Graves Construction and the contractors. Everyone was very professional and rightfully proud of their work. At the end of the project, as noted above, the old refridgerator and microwave were removed and also an old TV that was very large and heavy--above and beyond our expectations.
Swarvanu D.
Oct 2014
I was pretty satisfied with their service. There were just minor issues. When they said they were done, I found a few spots above the garage door trim and the door trim so they had to come back the next day to finish the work. I found another company that was willing to do the work for $100-$150 to do the work but they were a bigger company so I went with them.
JESSE S.
Aug 2014
They were very timely and professional. They did an excellent job! The price was a very good value.
Jim T.
Jul 2014
This contractor was very thorough and fair. The B for responsiveness is because communication was a little lacking, I had to follow up on some things before the job started. Other than that, all good. This was a small master bath (4 feet by 7 feet) - we had it gutted to the studs. Several problems came to light during the job; they were handled well. Total job was less than three weeks. The quality of the work was very good. Most of the workers were employees; plumbing and electric sub-contractors were responsive to the contractor, and did equally good work. Work included - framing for drywall, plumbing, electric, drywall, replacing a small window, tile shower stall and flooring, painting, installation of cabinetry and shower doors, installation of accessories. All people on site were careful of the premises. I would recommend them with no hesitation.
Theresa G.
Jun 2014
All aspects of the job were excellent from the quoting, scheduling, installation and cleanup. The contractor's knowledge, professionalism and skill far exceeded expectations. Great company to work with. Would use again; highly recommend.
Amy S.
May 2014
Extremely satisfied. Did what he said he'd do, on-time, and at contracted price. Bonus: Not only was the *repair* top-notch, but he did something more impressive: He?diagnosed, and solved, the *cause* of the problem, so I won't have to go through the repair again. Can't ask for much better than that. BH NOTE: 'B' for Price was only because it was more than I would have liked; but it matched the job, and you get what you pay for. BH
Adam D.
May 2014
We had all our finished products sitting in the basement after our first contractor fell through. I contacted Jim and he was able to come out and take a look at our bathroom. We had previously done an estimate via email several months earlier... so he was somewhat familiar with the project. This time we were able to get our schedules to line up a bit better so that he could actually come out and take a look at the bathroom himself. Jim was very friendly and professional and showed up on time. He got back to me in a few days with an updated estimate (there were some changes and updates since the original email estimate). He was up front about waiting about 10 to 12 weeks to start because they were very busy. We signed the contract and began to wait.
About 10 weeks later I began to follow up with Jim's office to see where I was on the production list. Unfortunately because of all the bad weather this winter, a lot of their other projects were backed up, but Jim told me that they should get to me in a few more weeks. I did tell them that we were going on vacation in a couple of weeks, and as it turned out that's when they had planned to start. So we ended waiting another week and a half because they had other projects to start (this was just bad timing... not anyone's fault).
Two days before starting Jim gave me a head's up via email and two days later the bathroom was started! Joe, who was handling most of our project showed up every day promptly and was very professional. All the coordination (with plumbers, tilers, etc.) was seamless, and everyone was there when they were supposed to be, which kept the work moving forward. The project lasted about a week.
The bathroom looks great. Our tiler had a difficult task matching up to older tile, especially on crooked walls and a previously crooked shower pan. He didn't have an easy task, but was meticulous in trying to make it look as best as possible. We did have a few gripes with the caulking at the end (it was pretty messy), which Jim agreed needed to be addressed. Some over the other items that needed to be fixed was a non-draining shower (plumbers had accidentally forgotten to take the tape off the drain pipe... which wasn't visible) and adjusting the temperature settings on the shower faucet. Jim assured me everything would be fixed to our satisfaction and all issues were corrected within a couple of days. Re-doing some of the caulk was a pain since silicone caulk is a pain to get off once it's on, but it now looks great.
We would definitely use James L Graves Construction again and plan on using them eventually when it becomes time to do our other bathroom and kitchen. Just be prepared to wait a bit... but the wait is worth having a good experience.
About 10 weeks later I began to follow up with Jim's office to see where I was on the production list. Unfortunately because of all the bad weather this winter, a lot of their other projects were backed up, but Jim told me that they should get to me in a few more weeks. I did tell them that we were going on vacation in a couple of weeks, and as it turned out that's when they had planned to start. So we ended waiting another week and a half because they had other projects to start (this was just bad timing... not anyone's fault).
Two days before starting Jim gave me a head's up via email and two days later the bathroom was started! Joe, who was handling most of our project showed up every day promptly and was very professional. All the coordination (with plumbers, tilers, etc.) was seamless, and everyone was there when they were supposed to be, which kept the work moving forward. The project lasted about a week.
The bathroom looks great. Our tiler had a difficult task matching up to older tile, especially on crooked walls and a previously crooked shower pan. He didn't have an easy task, but was meticulous in trying to make it look as best as possible. We did have a few gripes with the caulking at the end (it was pretty messy), which Jim agreed needed to be addressed. Some over the other items that needed to be fixed was a non-draining shower (plumbers had accidentally forgotten to take the tape off the drain pipe... which wasn't visible) and adjusting the temperature settings on the shower faucet. Jim assured me everything would be fixed to our satisfaction and all issues were corrected within a couple of days. Re-doing some of the caulk was a pain since silicone caulk is a pain to get off once it's on, but it now looks great.
We would definitely use James L Graves Construction again and plan on using them eventually when it becomes time to do our other bathroom and kitchen. Just be prepared to wait a bit... but the wait is worth having a good experience.
Jill W.
May 2014
unknown
Anita M.
Apr 2014
Great! Fast, efficient and excellent with all the details.
Kevin L.
Apr 2014
I can't tell you how pleased my wife and I were with James L. Graves Construction. Jim's crew chief Jeremy treated our home as if it were his own. He was in daily contact with Jim about the job. Throughout the job, which took about three weeks, Jim emailed me about any concerns or questions I had about the work. Every day, Jeremy and his crew cleaned up after themselves and tidied up the work area. There we no surprises in terms of extra costs or construction.
They gutted the bathroom and put in a shower and toilet, closed off a window, put down tile, put in a vanity, a cabinet, and all new fixtures. My wife and I are brand new to the remodeling business. Jim provided us with the name of a person with whom he did business to provide advice on tile, and we took advantage of it. We could have chosen anyone we wanted to. There were no high pressure tactics about using one of his fellow contractors. The tile was beautiful and modestly priced. We bought the vanity and toilet from Lowe's and our cabinet from another store in town.
The job took the time Jim said it would. He inspected everything before he gave it the green light, and he has been in touch with me more than once since finishing the job to see if I'm pleased with everything. He will guarantee the work for a year, and I would not hesitate to call him up if I had a question about anything.
My wife and I cannot recommend James L Graves Construction highly enough. We will use his company on our next home project.
They gutted the bathroom and put in a shower and toilet, closed off a window, put down tile, put in a vanity, a cabinet, and all new fixtures. My wife and I are brand new to the remodeling business. Jim provided us with the name of a person with whom he did business to provide advice on tile, and we took advantage of it. We could have chosen anyone we wanted to. There were no high pressure tactics about using one of his fellow contractors. The tile was beautiful and modestly priced. We bought the vanity and toilet from Lowe's and our cabinet from another store in town.
The job took the time Jim said it would. He inspected everything before he gave it the green light, and he has been in touch with me more than once since finishing the job to see if I'm pleased with everything. He will guarantee the work for a year, and I would not hesitate to call him up if I had a question about anything.
My wife and I cannot recommend James L Graves Construction highly enough. We will use his company on our next home project.
Yeatie R.
Mar 2014
They did outstanding work and were very professional. We are very happy with our new basement and would highly recommend James L. Graves Construction to anyone.
Madeleine W.
Mar 2014
We went with Jim Graves because the reviews on Angie's List had been really good and the estimate he had provided was aligned with other estimates we had received. Overall they did a quality job with the bathroom re-model-the floors and shower are impeccable and we get a lot of compliments on our new bathroom. The reason we didn't give them an A rating was because there had been some issues regarding project management and communication. When the crew was running behind schedule, this wasn't proactively communicated to us and we had to call and find out when people would be showing up and how much longer the project would be delayed. Also, there were a few incidents where there was confusion or disagreements about a particular portion of the work being done and we felt the communications and interactions were less than professional. While we did have these issues during the work period, we were pleased with the final product.
Response from James L Graves Construction
"[member name removed], We are very happy you are pleased with the quality of the workmanship and appreciate the A rating for that and the over all B grade as well, however it is confusing when you give us a C grade for price but in you comments you say we were in line with the other estimates you received? Additionally we very surprised and dismayed by your criticism of management and communication. You originally contracted with us for your condominium where you were living. Before that project was started you found another property that you asked us to provide a bathroom renovation estimate for and get started on in place of the original contract. On very short notice we put the budget together, canceled the other contract, ordered the materiel and kept you close to your original start date. As you know you were not living in the new space. You had hired multiple contractors to do all of the various work you needed done prior to moving in. We worked cooperatively with you and all of the other trades thru to completion. Tom our lead man and myself were in regular communication with you throughout the project, working out every detail of layout and design as we went. You had expressed all along the way the you were very happy with everything. Right at the end of the project when we were trimming out and installing the mirror and vanity lights you provided, we advised you that you may not want to use them because they were a little to big for the space. We reviewed several options with you and assisted you thru the process to make sure your your bathroom would be well designed and look great. There were two other items that popped up at the end, one being a peeling paint issue that was applied over existing paint and required a couple of visits to figure out why it was peeling, and how to resolve it. The other was the height of the shower head that was resolved with a different stem. These last items were what extended the overall performance but we worked with you, advised you all along the way and made timely return trips to install the new materials as soon as you found and provided them. Honestly I do not know how we possibly could have been more proactive and communicative than we were with you and your husband, but I am open to suggestions. I am truly sorry you have come out of this feeling that way. Providing a good experience through the entire process for every client is our highest priority."
Melissa M.
Mar 2014
Overall I had an excellent experience working with James L. Graves' construction. The work was excellent, the workers polite and responsive. We had several changes in the midst of the order and they were always happy to adapt and update the order. The only warning I would give about them is that they were slow to get started. I was aware that they were busy and that it could take a while to get me on the schedule, so it did not bother me at all, and I think the wait was well worth it. Once the work started they worked quickly and efficiently.
Richard G.
Feb 2014
Everything was done in a professional manner and in accordance with the project specifications. I especially liked how He laid out the pieces of the project and the cost associated with it. In fact that was the main reason we chose him, because we were fairly certain there were no hidden costs or markups in the pricing.
His crew was very professional. The project moved along quite quickly. We are very pleased with the outcome.
Johnny Y.
Dec 2013
Our Baltimore City row home, which was built in 1920, has been my home for the past 12 years. Since getting married in 2011, my husband and I have shared this space for the last 2 years. The home was built to house the laborers who moved to Baltimore from West Virginia to work in the mills. As are most homes in Baltimore, ours is small (1040 square feet) and very crooked. The rooms were claustrophobic and most of the space was eaten up by walls. The staircase was leaning to one side, the walls were wavy and uneven and the floor sunk at least two inches in the back of the house. I love my house, don't get me wrong, but sharing a 5 x 6 foot bathroom and tripping over each other walking through the hallway made us realize it was time for an upgrade.
When we approached James L. Graves with our proposal to remodel, he was responsive, efficient and very thorough. As the job progressed, I was very much involved in the decision making and Jim was always available to discuss the many, many questions I had. His crew was also very personable, responsible and willing to answer questions on the spot. As a woman, I never felt belittled or taken advantage of and always felt respected and that Jim had my best interests at heart.
When the job was completed, and my husband and I were finally able to spend our first night in the house, the quality of the work became even more evident. The bathroom was like a resort spa and the bedroom suite felt like a chic New York City loft. It was like we were on vacation. And to this day, we still feel the same every time we go upstairs. We are so grateful that Jim's crew took the time to pay attention to the details and to craftsmanship so that we can relax and enjoy the space without worry. It is still baffling to me, that Jim and his workers were able to take our crooked, decrepit little house with all its imperfections and turn it into a beautiful work of art.
Here are just a few examples of their excellence:
* Jim gave us numerous helpful suggestions that were both aesthetic and functional. He often stopped me from making choices that were not consistent with our design. He is very experienced and has a really good sense of what works visually. I trusted his judgement.
* One particular example of their craftsmanship and carpentry skills is where they were able to actually mold the side of the window trim to match the irregular surface of an adjacent brick chimney. This is the kind of problem solving that was required throughout the project, and no problem was too daunting for them.
* The crew was always accessible and very easy to work with. Derek, our foreman, was exceptionally knowledgable and helpful.
* Our neighbors commented several times on how respectful, clean and non-imposing the crew was throughout the project
* The plastering, done by Mauricio and Julio, was simply amazing. They had to deal with terribly uneven surfaces and were still able to create an even flush wall. In addition to the plastering they are master tilers and did an incredible job laying the bathroom floor which had a complicated pattern.
* The crew was on time every day and, overall, stayed within the projected time frame.
* We had interviewed a number of contractors before deciding on Jim, and given the outcome we can assuredly say that his pricing is very reasonable.
Overall, we are more than satisfied with the finished product and its quality and would definitely recommend him for any project no matter how challenging.
When we approached James L. Graves with our proposal to remodel, he was responsive, efficient and very thorough. As the job progressed, I was very much involved in the decision making and Jim was always available to discuss the many, many questions I had. His crew was also very personable, responsible and willing to answer questions on the spot. As a woman, I never felt belittled or taken advantage of and always felt respected and that Jim had my best interests at heart.
When the job was completed, and my husband and I were finally able to spend our first night in the house, the quality of the work became even more evident. The bathroom was like a resort spa and the bedroom suite felt like a chic New York City loft. It was like we were on vacation. And to this day, we still feel the same every time we go upstairs. We are so grateful that Jim's crew took the time to pay attention to the details and to craftsmanship so that we can relax and enjoy the space without worry. It is still baffling to me, that Jim and his workers were able to take our crooked, decrepit little house with all its imperfections and turn it into a beautiful work of art.
Here are just a few examples of their excellence:
* Jim gave us numerous helpful suggestions that were both aesthetic and functional. He often stopped me from making choices that were not consistent with our design. He is very experienced and has a really good sense of what works visually. I trusted his judgement.
* One particular example of their craftsmanship and carpentry skills is where they were able to actually mold the side of the window trim to match the irregular surface of an adjacent brick chimney. This is the kind of problem solving that was required throughout the project, and no problem was too daunting for them.
* The crew was always accessible and very easy to work with. Derek, our foreman, was exceptionally knowledgable and helpful.
* Our neighbors commented several times on how respectful, clean and non-imposing the crew was throughout the project
* The plastering, done by Mauricio and Julio, was simply amazing. They had to deal with terribly uneven surfaces and were still able to create an even flush wall. In addition to the plastering they are master tilers and did an incredible job laying the bathroom floor which had a complicated pattern.
* The crew was on time every day and, overall, stayed within the projected time frame.
* We had interviewed a number of contractors before deciding on Jim, and given the outcome we can assuredly say that his pricing is very reasonable.
Overall, we are more than satisfied with the finished product and its quality and would definitely recommend him for any project no matter how challenging.
William S.
Dec 2013
Awaiting his price for consideration. As of today have not see his proposal. |I sure he busy this time of the year.
Elliott P.
Dec 2013
The original estimate was very detailed and was completed only after I had selected the major items (tile, commode, sink, and fixtures). The work was done professionally and in a timely fashion. The crew was respectful and attentive to dust control and did a clean-up after each day's work. The office staff was responsive and promptly addressed any and all issues. After completion of the work, a "punch list" of items was created (touch-ups, dings, missed areas of caulk). All the items were promptly addressed to my satisfaction.
I am planning a kitchen remodel and will definitely use Jim and his company again.
I am planning a kitchen remodel and will definitely use Jim and his company again.
Anita M.
Nov 2013
They were not only on time, they were early. I thought it would take all day--it only took 2 hours. They were extremely courteous and conscious of my concern for my hardwood floors. They cleaned up and made sure everything was ready to go, even taking off all the stickers on the oven. My husband and I were in awe and will definitely use this service again.
Colleen C.
Nov 2013
My husband and I are very pleased with the results of our project. We knew we were in good hands with Jim Graves during our first meeting to discuss our ideas and plans. He shared ideas as well as told us why several of our ideas would not work as we thought they would (and he was right). Jim sent us to his vendors, we selected all of the components, and finalized a terrific redesign of our kitchen. The project took 8 weeks from start to finish. As anyone who has gone through a renovation knows, our life turned upside down. Jim was very patient and professional with us when we called with our daily list of atleast 5 questions or observations.
The project encountered a hurdle when our site supervisor realized that there was a problem with the floor support in one area of the kitchen. Because our HVAC and plumbing systems were involved, there was rework that had to be performed along with adding support beams and joists. A week or so after this was accomplished, we realized that we had the same problem in another area of the floor elsewhere on the first floor. Jim and company reinforced that area and we now have a very sound, strong support structure for the entire house.
Overall, his subcontractors were great. They were courteous and made sure that they cleaned up at the end of each day. We had issues with the countertops and flooring but Jim handled it and we are very pleased with the outcome.
We are beginning to think about a bathroom (we have 3) renovation project and will definitely ask Jim Graves to be our contractor.
The project encountered a hurdle when our site supervisor realized that there was a problem with the floor support in one area of the kitchen. Because our HVAC and plumbing systems were involved, there was rework that had to be performed along with adding support beams and joists. A week or so after this was accomplished, we realized that we had the same problem in another area of the floor elsewhere on the first floor. Jim and company reinforced that area and we now have a very sound, strong support structure for the entire house.
Overall, his subcontractors were great. They were courteous and made sure that they cleaned up at the end of each day. We had issues with the countertops and flooring but Jim handled it and we are very pleased with the outcome.
We are beginning to think about a bathroom (we have 3) renovation project and will definitely ask Jim Graves to be our contractor.
Drew P.
Oct 2013
This is our first major project / remodel so I was concerned with how it would go.
We signed our contract and we were told it would be 8 - 10 weeks until they could start, based on backlog. Sure enough about 9 weeks later they were ready to roll. We were a little caught off guard when we were called on a Friday stating the guys would be out on Monday, however Jim and his team were flexible and were able to give us some extra time to get our kitchen cleared out and all of our ducks in a row.
Throughout the project Jim Graves (and his team) were very responsive and professional. The people he sent to our house to perform the work were considerate and did not hesitate to call us with any questions. We have 2 indoor cats that had to be kept in the basement the entire time (along with the water cut offs and the electrical panel) and they were really good about minding them.
The work looks great and what shocked us the most was the speed of the project. Our kitchen is not very big (approx 10'x12') but our understanding was that once we started the project we would be without a kitchen for 4 to 6 weeks, which we were totally OK with. They got it done in 9 working days!
Once the job was completed we had a few touch up issues to address, which they came out and did within a days time.
As a result of this experience we are going to have them give us an estimate to build us a new deck.
All in all we would say this was a very positive experience for a first time remodel and would recommend them to friends.
We signed our contract and we were told it would be 8 - 10 weeks until they could start, based on backlog. Sure enough about 9 weeks later they were ready to roll. We were a little caught off guard when we were called on a Friday stating the guys would be out on Monday, however Jim and his team were flexible and were able to give us some extra time to get our kitchen cleared out and all of our ducks in a row.
Throughout the project Jim Graves (and his team) were very responsive and professional. The people he sent to our house to perform the work were considerate and did not hesitate to call us with any questions. We have 2 indoor cats that had to be kept in the basement the entire time (along with the water cut offs and the electrical panel) and they were really good about minding them.
The work looks great and what shocked us the most was the speed of the project. Our kitchen is not very big (approx 10'x12') but our understanding was that once we started the project we would be without a kitchen for 4 to 6 weeks, which we were totally OK with. They got it done in 9 working days!
Once the job was completed we had a few touch up issues to address, which they came out and did within a days time.
As a result of this experience we are going to have them give us an estimate to build us a new deck.
All in all we would say this was a very positive experience for a first time remodel and would recommend them to friends.
Dr. F.
Oct 2013
As previously state, Graves Construction sent a subcontractor to my home with the samples I was promised. The subcontractor left numbers and information on two other companies --Top Granite, Inc., and MMG Marble & Granite. What happened to my Angie's List recommended company? Five days after taking measurements, no one from Graves, MMG or Top Granite has contacted me with an estimate. Given that I have been given the unattractive offer to deal with Graves, MMG and Top Granite, I am assuming that this project is going to be excessively expensive and unfold messily. This was a total waste of time, having set a pre-arranged appointment on a Saturday morning, all to no avail. We're off to a very bad start with Angie's List. Because of this, I am postponing my plans for a granite counter top until I can talk to more competent, ethical vendors. Can Angie's List help with this?
Response from James L Graves Construction
"Dear [member name removed] When you contacted us and spoke to Nichole in our office a little over a week ago looking to have granite tops installed, you were looking to have someone come out in short order and you provided four dates for the following week that you would be available. Our appointment schedule was full for that week so Nichole came to me and asked what she should do. Because your project was counter top, and not complex like a bathroom or Kitchen renovation which would require not only my visit but often my electrician, plumber and HVAC man, and in the interest of not making you wait and tying to meet your schedule I had Nichole contact the "owner" of our Granite fabrication shop to see if he could make arrangements could come out to meet with you on on one of the dates your provided and measure up the project. Since you had already provided a list of possible selections, accurate measurements is all that was needed to provide you with a quote. Given the circumstances and our best efforts to accommodate you in a timely and professional manner I must admit I do not understand why you would be so upset with us. As you know I called you right away after receiving the email you sent to Nichole this past Friday, so I could address your concerns personally but you would not give me the opportunity to explain and told me to right a letter before you hung the phone up on me. I was hoping to explain what I am telling you now in this reply so you would realize that we were not "passing you off", rather we were doing our best to accommodate you in a timely and professional manner."
Licensing
Bonded
Insured
Licensed*
Trade License Number
127872
Trade License Expiration
09/06/2025
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FAQ
James L Graves Construction is currently rated 5.0 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
James L Graves Construction accepts the following forms of payment: Financing Available, Check, CreditCard
Yes, James L Graves Construction offers free project estimates.
Yes, James L Graves Construction offers eco-friendly accreditations.
No, James L Graves Construction does not offer a senior discount.
No, James L Graves Construction does not offer emergency services.
Yes, James L Graves Construction offers warranties.
James L Graves Construction offers the following services: Interior remodeling, kitchen, basement , additions interior and exterior painting, roofing, siding, windows, doors, concretet, gutters and siding, decks, porches, walkways,
Utility work & swimming pools.