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Shanco Gaithersburg

Roofing, Gutters, Skylights,

About us

At Shanco Companies we want to be your go to company for everything home improvement, remodeling and repair. We specialize in meeting the needs of the homeowner. It is our mission to provide outstanding customer service, with emphasis on getting the job done right and done quickly the first time. Customer Satisfaction is Our # 1 Goal.

Business highlights

25 years of trusted experience

Services we offer

Roofing. Siding. Trim work. Gutters & downspouts. Leaf relief. Windows. Doors. Skylights. Insulation.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8394 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.7
punctuality
4.8
Showing 201-225 of 394 reviews

Lisa H.
10/2012
4.0
roofing
  + -1 more
Estimate was quick and competitive. Payment terms were fair. Work started and completed close to schedule. However, after the day job was completed and paid, we found that a few items needing to be brought up to standard. Once these were identified, the company apologized and agreed for those items to be corrected. Also, though the workers were to search for and collect loose nails, we found several nails on the grounds in areas of the roof for weeks after roof was replaced. We also experienced occasional delays with company response to follow-up inquiries from client, though once reconnected, our questions were answered satisfactorily. All considered, we have found the company reasonably reliable, and we would recommend them to others seeking roof replacement.
Description of Work: Our roof was replaced in full.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$8,000

David E.
10/2012
4.0
gutter repair, roofing
  + 0 more
They were excellent. The price was reasonable. They did a pretty good job. It was the first time we actually used any roofing company so we cannot compare it to others but it seemed like their work was very efficient and well done. We do not have any leaking problem after this. Their communication was okay. There was one cover for the chimney that was blown away when there was a storm but otherwise they did pretty good.
Description of Work: We used Shanco Companies for roofing and gutter services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Wallace F.
10/2012
5.0
roofing, siding
  + 0 more
I was scheduled very quickly, they had the right expertise and equipment to do the job right, they did a perfect job.
Description of Work: replaced damaged siding trip on roof peak.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Susan S.
10/2012
5.0
roofing
  + -1 more
They are excellent. They have been specially trained in certain areas of roofing. They were comparable. They were very professional. They got the job done on time. They came highly recommended. I would recommend highly.
Description of Work: Installed total new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William R.
10/2012
5.0
gutter repair, roofing
  + 0 more
The entire project was handled with great professionalism. The Shanco team were responsive and knowledgeable and did the needed work on time and on budget. We appreciated the Shanco team's work so much that we have now contracted for additional work to be done.
Description of Work: The work completed was roof and gutter repair pursuant to damage from a tree hitting the house in a wind storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Janeen D.
10/2012
5.0
gutter repair, roofing
  + 0 more
After the major storm we had in July, we had roof and gutter damage in a couple of places from falling tree limbs. Called Shanco for an estimate and they came out within a couple of days. I had in mind the approximate amount of damage in terms of $, and their estimate came back right around that figure. Repairs were done within about a month (working around my vacation schedule) and everything looks good. Very responsive, prompt and courteous
Description of Work: Repaired two runs of gutters and roof shingles that were damaged by falling tree limbs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Trish M.
09/2012
2.0
gutter repair, siding
  + 0 more
I contacted Shanco Monday 9/10/12, based on their "A" rating on Angies list for some home repair work. I had some siding come off my home which exposed my attic so it was critical to get his repaired timely. There were some other areas of repair I needed also. Shanco said the first they could meet to make an estimate was two days later, Wednesday 9/12/12. They sent an email confirming the date and time for the estimate to ensure I would be at home. I was there but they didn't show. They came later that afternoon but by then I had already left as I had an appointment. That evening they left an email and phonemail apologizing for the mistake, while also saying they were very busy and would probably not be able to do any work for me for another 3 weeks. This would have been nice to know when I originally called since I told them it was urgent considering by attic was exposed to the elements. I tried to call them to discuss the situation and find out the estimate on the siding along with discussing the other items I needed done. I called onThursday 9/13/12 and Friday 9/14/12. I received no return call until Monday afternoon, 9/17/12, where I also received their estimate. It seemed extremely high to me so I contacted a company my friend recommended after telling her of my frustration. I will say Shanco was courteous throughout this process when I could reach them. I contacted that company on Monday afternoon 9/17/12. They arrived on time for the estimate. the estimate was approx 40% less than Shanco, and completed the repair of the siding by Thursday 0/20/12.
Description of Work: I was requesting an esimate and then the actual work for home repairs including repairing aluminum siding that had fallen during a storm, exposing my attic, along with some work on my gutters.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0


Aylin B.
09/2012
5.0
gutter repair
  + -1 more
I am very happy with the job. Shanco project manager Dan H. came to my house to give an estimated and advise. He was very helpful, knowledgeable and polite. The installers did a great job. So far, the new gutters are working fine and they look great. The clean up was great.
Description of Work: SHANCO Companies replaced the fascia board with Azek PVC and installed new 6” gutters and downspouts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,945

Michael S.
09/2012
5.0
roofing
  + -1 more
The folks from Shanco did an excellent job from start to finish. They did everything they promised to do at a reasonable price.
Description of Work: Repair of roof and replacement of gutter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$554

thea M.
09/2012
5.0
gutter repair
  + -1 more
Shanco Companies were amazing from the start to the finish. They were responsive and professional; even when I called with a little issue they came out within two hours and it could not have been handled more professionally. It was like doing business with a friend.
Description of Work: Shanco Companies did gutter replacement for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

James H.
09/2012
5.0
gutter repair
  + -1 more
I would always prefer to give a glowing review to a company I have trusted to do work for me, but for these reviews to be meaningful it is important to be honest and accurate. Things don't usually work out as well we imagine them. Fortunately, in this case, I had a terrific experience with Shanco. One section of my gutter had separated from the house were a large maple deposits leaves and helicopters. So I needed not only to reattach the gutter, but also to prevent it from filling up with debris. So Mike came out and we agreed it made more sense to replace the gutter with said system instead of repairing what was there. They came out to do the work when we agreed and when there was a leak in a downspout elbow they came back out and replaced the elbow without charge. Everyone I had contact with was pleasant, from Mike to the phone receptionist to the worker who replaced the elbow. I hope the guard works in the long run but if there are issues I feel confident Mike and Shanco will work to resolve them.
Description of Work: Replaced a section of house's gutter and added a "leaf relief gutter protection system" to it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

Dawn E.
08/2012
5.0
roofing, chimney repair
  + 0 more
They were very professional. When they said they were going to come they came and it only took them 1 day. I definitely would recommend them.
Description of Work: They put on a brand new roof, and did work to the chimney. They installed a new whole house fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra M.
08/2012
4.0
gutter repair, roofing
  + 0 more
This was a two-part project: gutters first, followed by roof repairs. Overall, the staff was professional and the quality of the work appeared excellent. The gutter replacement (the first part of the project) went very well. The crew was polite and professional, arrived on time, and did an excellent job. When it came to the roof repairs, however, things didn't go quite as well. After waiting several weeks to get a date scheduled, they postponed the job twice -- the second time at 4:00 pm on the day they were scheduled to perform the work. We were pleased with the roof repairs when ultimately completed, but a little frustrated when it took two or three calls to the office to get a follow-up question answered after the job was done.
Description of Work: The gutters on our home were replaced, and the roof was repaired.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,300

Mary D.
08/2012
5.0
gutter repair, roofing
  + 0 more
I looked up gutter repairs on Angie's list and found them. They had a coupon available. I called them, they had someone available fairly quickly to come and do the estimate and I did not have to be home for them to do it. Then because of all the damage in the area they thought it would be two weeks or so before they could do the repair. Actually they called with a date soonder than the two weeks and then called me a day ahead of time and said they had an opening if I wanted and they could do the job on Tuesday instead of Wednesday. Since I didn't have to be home for them to do the job, I was able to have it done sooner which was great because we keep having all these thunder storms and the water wasn't draining properly. They were efficient, the job was well done and they cleaned up after themselves. I was very pleased with their work.
Description of Work: I had damage to my gutters from the big storm we had this summer. They installed new gutters and a new downspout. And some other part related to the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jennifer C.
08/2012
5.0
gutter repair, roofing
  + 0 more
From the initial phone call booking the appointment my roof replacement project with Shanco was professional and smooth. Dan was our sales person and he spent just 30 minutes with me, didn't need my wife to be there, one of the tricks used by shady roofing companies, and didn't have to call his boss to get a better price or any of the other silly tactics you see by less reputable companies. It was in and out and the price was not the highest and very lose to the lowest that I received but with a better product. All in all it was the most professional, and the lowest bid when comparably rated. The workers showed up and did a great job on my difficult roof. Mike Z. then worked with me to answer the few questions or concerns I had and even came out two additional times to make sure that the concerns I had were addressed and I was completely satisfied. This is an excellent company to work with from start to finish, and they have a great warranty on there products. Call them first.
Description of Work: Complete roof replacement and one new gutter installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Roland C.
08/2012
3.0
gutter repair, roofing, siding
  + 1 more
Setting up the appointment was easy from the start. I was impressed with the receptionist and the follow up email to confirm my appointment. The Project Manager, Dan Haske, came out and inspected the damage and took time out to write the estimate on the spot. I've used quite a few contractors from Angies List, but Shanco's estimate was by far the most professional - I was impressed that Shanco included their license and certificates in the estimate. After getting all the contractor estimates, I was seriously considering Shanco and emailed Dan with some follow up questions and asked Dan to call me because I was interested in pricing for upgrades. I received a email with a ball park estimate and he said he would have to come out to measure again for the upgrades. Shanco was not the lowest, but I asked if they would be willing to work within my budget. After a couple weeks, I did not hear back from Dan nor was he interested in coming out to give me a revised estimate. I decided to sign a contract with another contractor. It was a shame because I really wanted to work with Shanco because of they variety of specialties they offered and would've considered them for my kitchen renovation next year.
Description of Work: I had some roof and gutter damage from the June storm in which large branches punctured my roof. I did alot of research on Angies List to narrow down the contractors and I was impressed with Shanco's reviews. In addition, they specialized in other remodeling areas which would suit my future needs.

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0


Jon S.
08/2012
2.0
gutter repair
  + -1 more
He was supposed to send me information about doing our deck but he never did that. We made an appointment to have the gutter work done. I called the morning of the appointment to reconfirm it as I had to take time off to be there. They said they would be there mid-morning, which came and went and no one showed up. I called at 1 o'clock and their scheduling lady wasn't there so I had to leave a message. I left a message saying they needed to show up to do the work or give me back my deposit. She called back and apologized saying they'd had some problems but they're on the way. In the late afternoon two guys showed up in a big hurry. I went out and showed them what they were going to do and they got to working. At one point one of the workers asked me how I wanted something done but before I could respond he stopped asking because his buddy had already done it the way he wanted it done. I thought they would come to give us papers to sign when the work was done. When I went back outside they were gone, they had just left. The work was done but they never checked in with us when they finished, they just left. When they left they left sharp screw bolts all over my yard and my driveway. In the past when I've had people work on my house they've walked around with a magnet to pick this stuff up and now I've found 5 already.
Description of Work: He came out and gave me an estimate for gutter work. I told him I found him on Angie's List and I had a coupon through them. He did not want to take the Angie's List coupon. He said they don't usually take coupons on small deals. The coupon doesn't say anything about needing to spend a certain amount of money. He gave me a deal but it was less than the value of the coupon.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$880

Response from Shanco Gaithersburg
First I would like to apologize to the member for having been less than successful with providing him 100% satisfaction on his project. As you can see from our many wonderful reviews, we do strive to provide all our customers with a terrific experience start to finish but unfortunately we sometimes fall short. In the member's case, our crew did run into an unexpected delay on the day his job was scheduled. It was unfortunate that we could not be there at the scheduled time however we did stay in contact with the customer and were still able to complete the job on the scheduled day. Clearly there was some confusion as our crew stated that they knocked on the door to speak with the customer as they were leaving but nobody answered. In the future, we will be sure that those crews are making more of an effort to be sure and speak to the homeowner. As for the clean up, we also use magnets to sweep up left over nails, etc. but unfortunately in this case the debris was aluminum and a magnet could not be used. We have alerted all our crews to be sure and spend more time in the clean up process to avoid any issues. As always, we will continue to do our very best and hope to continue seeing the positive reviews.

Venkat D.
07/2012
5.0
decks
  + -1 more
The crew arrived on time and worked very thoroughly. The manager, Steve Sweeney, was very helpful in identifying the problem very quickly and suggesting the least expensive fix.
Description of Work: Townhome deck was never flashed when attached to the house. This caused water leakage in the basement. Shanco removed a section of the deck next to siding and installed new flashing and new wood board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$820

David D.
07/2012
5.0
roofing, skylights
  + 0 more
I was favorably impressed by Dan Haske, the job foreman for this project. He met with me to gather information for his estimate and explained the different components and elements of the job in great detail. Shanco's office was quite courteous in all my dealings with them. Shanco's bid was 20% lower than the next closest competitor and about 50% lower than another, both of which were highly rated by Angie's List users. Workmanship of this repair appears to me to be superb. Shanco's installation crew took time to show me the details of their work as it was in progress and courteously answered all my questions. After work was completed, the surrounding area was left very clean. The work was completed in exactly the amount of time that was promised in the estimate, and the cost was also as anticipated. My only disappointment was that the job took longer than promised to commence after I signed a contract and made my down payment. The work was supposed to commence in 2-3 weeks; in reality it commenced more than eight weeks after the contract was signed. According to Shanco, this was due to an unexpected delay in obtaining the custom skylights required, which I do not dispute. However, I had to initiate contact with Shanco to check on the status of the custom skylights; I did not receive automatic status updates. Overall though, I would not hesitate to use Shanco again, and I would recommend them highly to friends.
Description of Work: Shanco replaced a flat roof that was approximately 14' x 25' containing three 4' x 8' skylights. A TPO membrane was used for the roof decking and new clear acrylic domed skylights were provided. This replaced a 13-year old bitumen membrane roof that had developed numerous fissures and was leaking in three spots. The old skylights were cracking and contained condensation between their two layers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,981

Todd P.
07/2012
5.0
roofing
  + -1 more
I am extremely please with the result. When we were discussing how to proceed, they laid out a few options and put no pressure on me to pick any particular one. Once the decision was made, they kept me informed of what was going on, and on the day of installation, the crew showed up on time and worked extremely hard to finish the job in a single day. The clean up both from removing the old roof and installing the new one were very well done. I would highly recommend this company.
Description of Work: Shanco removed two layers of roofing, replaced some damaged plywood sections, then put on a 40 year shingle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Mark T.
07/2012
5.0
roofing
  + -1 more
The came out to survey it, provided an estimate, and then fixed it within the estimated costs. They were on time, responsive: overall good experience.
Description of Work: My slate roof was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Janet S.
06/2012
4.0
gutter repair
  + -1 more
They were prompt in giving me an estimate. The work was well done. They cleaned up very well, you could not even tell they came. My only problem was they rescheduled twice.
Description of Work: Replace gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,250

Alice M.
06/2012
5.0
gutter repair, roofing
  + 0 more
My order had gotten lost in the shuffle, and I called them to ask when they were going to schedule. They apologized. They ended up sending out two crews to make the work a one day job. They made it up to me. They also sent me cookies. I appreciated their honesty in telling me they had lost my order. I wouldn’t recommend anyone else.
Description of Work: They did my roof, downspouts and gutters. Last, in November 2011, they installed a soffit around my roof line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah L.
06/2012
5.0
roofing
  + -1 more
. I called a company to inspect my gas fireplace b/c I thought I heard animals & rain inside the house. It was recommended that first I call a roofing company. Because I used Shanco last year & was very pleased, I called again. I recognized the technician as soon as I opened the door. Brad was efficient, professional & polite last year & so I was happy to see him. He thoroughly inspected my roof & did not find anything amiss. Brad told me there was no charge for today's inspection--that I was a Shanco customer--and as a Shanco customer, I was entitled to a free yearly inspection. Music to my ears!!!! Peace of mind!!! Thanks Shanco. I'm happy to be one of your customers!
Description of Work: Roof inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan G.
06/2012
5.0
gutter repair
  + -1 more
My husband feels that we could get it done more cheaply. Every estimate I have had has been as high as that, so it is not like I know it is a high estimate. My husband is just trying to find a cheaper place. I don’t remember having any problem, but I had several different companies come and give their estimates, and all of them came when they were supposed to. There was no problem with the estimate. I happily got the estimate, and they did a good job of the estimate. We will use them if it turns out that it is the best estimate we could get.
Description of Work: Shanco Companies gave me an estimate for gutter repair and replacement.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

7404G Lindbergh Drive, Gaithersburg, MD 20879

http://www.goshanco.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
121665
Trade License Locale
MD
Trade License Authority
Maryland Home Improvement Commission
Trade License Expiration
12/12/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Skylights,
Doors,
Solar Panels

FAQ

Shanco Gaithersburg is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Shanco Gaithersburg accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Shanco Gaithersburg offers free project estimates.
Yes, Shanco Gaithersburg offers eco-friendly accreditations.
No, Shanco Gaithersburg does not offer a senior discount.
No, Shanco Gaithersburg does not offer emergency services.
No, Shanco Gaithersburg does not offer warranties.
Shanco Gaithersburg offers the following services: Roofing. Siding. Trim work. Gutters & downspouts. Leaf relief. Windows. Doors. Skylights. Insulation.
Ask for details.

Contact information

7404G Lindbergh Drive, Gaithersburg, MD 20879

http://www.goshanco.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed