Mattress Discounters

Mattresses

About us

Most people assume that there's nothing to mattress shopping, just go to a store, look at a few beds and take one home. At Mattress Discounters, we take pride in differentiating the shopping experience and work hard to take care of our customers' needs. Our unique approach at Mattress Discounters results in satisfied customers who benefit from a good night's sleep and wake up feeling rejuvenated, and ready for the day.

Services we offer

Mattresses, Bedding, Furniture


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.2
value
3.4
professionalism
4.4
responsiveness
4.8
punctuality
4.8
Showing 1-5 of 5 reviews

John S.
01/2013
5.0
mattresses
  + -1 more
It was typical mattress showroom scenario. But, it was fine. Never know whether you got a good price or not, but the quality was good and there was not a and quot;lotand quot; of pressure to buy. Salesman seemed knowledgeable about different types of mattresses and we went with his recommendation. It was not the most expensive, nor the least expensive mattress in the store. Overall, I was satisfied with the experience and would likely shop there again.
Description of Work: Purchased mattress for queen bed in showroom.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0

Yes, I recommend this pro
$600

Amy H.
06/2012
5.0
mattresses
  + -1 more
It went ok. I just think that there might have been other places out there that may have had a better price.
Description of Work: Purchased a dew mattress for our bedroom.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$250

Stacy S.
03/2012
1.0
mattresses
  + -1 more
We purchased a top-of-the-line Stearns and Foster firm mattress Feb 2011. We chose this store since it had a 60 day satisfaction guarantee. It was delivered as promised. The first mattress delivered had a buckle in the top foam layer. It was not repairable, so we rejected delivery and requested replacement. The manager agreed to replace it and delivery of replacement was in a few days. No complaints on the delivery service or manager handling situation. By the fall of 2011, about 6 months later, our premium mattress had developed and quot;body impressionsand quot;. This particular mattress is mostly springs with only a couple inches of foam. It is very firm. The cheap foam had collapsed and we have been laying on springs since. We are both of a tall/thin build and are fairly young but we have been waking up with sore backs and necks for the last 6 months. That's what happens when you sleep on hard coils. I contacted my sales rep at this location. SR told me how to activate my warranty with Sealy (who now owns Sand F). I try to contact Sealy regarding the warranty. You can't talk to a live person. You have to submit your warranty according to the instructions on their website. You have to pay for inspection of the mattress by their personnel and you have to pay for delivery of the new one. So, I'm going through this process and I find out that my mattress must have indentations at least 1-1/2and quot; deep with no pressure on the mattress. Of course, I measure to find that mine are only 1/2and quot; deep. So, we keep sleeping on it. It's not that bad if it's not bad enough to be replaced, right? Well, recently it got so bad that I purchased a $500 2and quot; natural latex foam topper from a reputable store on the internet, Habitat Furnishings. It has eased the pain but doesn't help the sagging. We are basically stuck with this mattress since it's not bad enough to be replaced (according to Sealy). Mattress Discounters offers no help. I'm out $2300 for a mattress I slept on for a year. So, is it appropriate for me to complain about the store? Yes, upon further conversation, my sales rep owns this mattress and knows it's a piece of junk. Admittedly, all no-flip mattress models on the market are cheaply made. So that's it. You sold me a piece of junk. At least The Back Store across the street stopped selling Sleep Number beds due to warranty issues. If you know the product has a problem, why do you continue to sell it?
Description of Work: Mattress sale and delivery

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$2,300

Bernadette S.
04/2010
5.0
mattresses
  + -1 more
YES
Description of Work: I got a mattress, box spring, bed frame and mattress pad. Steve encouraged me to try each mattress to be sure I was comfortable on it. I had to change the delivery date; the warehouse called the night before the initial delivery to say there was a tear in the mattress they were to deliver & could they come Friday or Saturday. I chose Sat., they called the night before to give time frame of between 11-2. On Sat, the driver called at 9:20 to say they'd be there in 1/2 hr & they took the bedframe which I was told they couldn't do. I love this mattress

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Irene E.
07/2009
5.0
mattresses
  + -1 more
We shopped at several stores, and this store gave us the best price by far. The salesman was knowledgable and helpful, and the set was delivered the next day exactly as promised and exactly on time. The delivery people took away the old mattress to be recycled (for which we paid $15). We are very happy with the product and the service.
Description of Work: We purchased a very nice king size box spring and mattress set.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

    Contact information

    195 Kentlands Blvd, Gaithersburg, MD 20878

    www.mattressdiscounters.com

    Service hours

    Sunday:
    11:00 AM - 6:00 PM
    Monday:
    1:00 AM - 9:00 PM
    Tuesday:
    1:00 AM - 9:00 PM
    Wednesday:
    1:00 AM - 9:00 PM
    Thursday:
    1:00 AM - 9:00 PM
    Friday:
    1:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 8:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mattresses

    FAQ

    Mattress Discounters is currently rated 4.2 overall out of 5.

    Sunday: 11:00 AM - 6:00 PM

    Monday: 1:00 AM - 9:00 PM

    Tuesday: 1:00 AM - 9:00 PM

    Wednesday: 1:00 AM - 9:00 PM

    Thursday: 1:00 AM - 9:00 PM

    Friday: 1:00 AM - 9:00 PM

    Saturday: 10:00 AM - 8:00 PM

    Mattress Discounters accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, Mattress Discounters does not offer free project estimates.
    No, Mattress Discounters does not offer eco-friendly accreditations.
    No, Mattress Discounters does not offer a senior discount.
    No, Mattress Discounters does not offer emergency services.
    No, Mattress Discounters does not offer warranties.
    Mattress Discounters offers the following services: Mattresses, Bedding, Furniture

    Contact information

    195 Kentlands Blvd, Gaithersburg, MD 20878

    www.mattressdiscounters.com

    Service hours

    Sunday:
    11:00 AM - 6:00 PM
    Monday:
    1:00 AM - 9:00 PM
    Tuesday:
    1:00 AM - 9:00 PM
    Wednesday:
    1:00 AM - 9:00 PM
    Thursday:
    1:00 AM - 9:00 PM
    Friday:
    1:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 8:00 PM