James Hetzel HVACR

James showed up ahead of schedule and got right to work. We have a three zone HVAC system that was not working properly. After diagnosing the problem, he quickly fixed the issue, reset the system, and then showed us how to program the system properly. James is a great guy, definitely knows his stuff, and we'll be calling him back again if our system needs service again.

Mr. Hetzel was fantastic -- prompt, professional, thorough -- and great value for the money. I have an old but still good AC unit and he knew exactly what to do -- didn't try to convince me to buy new equipment but repaired everything that needed to be addressed.

My air conditioner broke at 6pm. He came out within the hour and fixed it. He had the part with him. Great service and price.

Friendly service. Repair person went the extra mile to make sure everything was completed

James responded quickly and was at our home at the time that he said he would be. Service was professional and prompt.

Very pleased with Mr. Hetzel. Repaired my AC promptly. Highly recommended.

Very professional with great attitude

Mr. Hetzel is a pleasant person and very clear in explaining issues I had with my system. He only did the diagnosis of my aircon system, but I was pleased with his attitude and business ethics.

James did a great job and now the AC is working great.

Showed up promptly, explained what was wrong clearly, and made the repair.

On time, quick thorough.

James was very professional and diagnosed the issue quickly. He serviced by AC and was thorough in his work. He even made a great suggestion for keeping the A/C running optimally.

James quickly determined what the problem with our heat pump was and had it up and running again in a couple of hours at a very reasonable price. We couldn't be more pleased!

Superb service! Not only very experienced and knowledgeable, he has the utmost integrity. He not only fixed the current issue, but also showed me how to prevent it in the future.

James is a expert air conditioning repair man with years of experience and excellent customer service. He not only fixed the problem but offered a solution to prevent a re-occurrence. Affordable, honest and reliable.

good quick and very helpful. definite keeper.

He went way beyond to fix leak on my furnace exhaust pipe. He is very professional who knows what is he doing. I strongly recommend to others and I will hire him in the future.

Very professional and experienced.

Will call him back for AC check this spring

Eddie M. in Capitol Htgs. MD Project: Repair Electric Furnace MR. JAMES is an expert, teacher, honest, reliable,intelligent, knowledgeable,dependable. One of a kind professional above professional. Will Highly Recommend Him TO Others

Very knowledgeable, patient, professional. Will definitely recommend him to others

James is incredibly honest and knowledgeable He came out on a Sunday for an emergency call Because he doesn’t participate with my home warranty company I couldn’t use him to replace the furnace However he kept my heat on when it was freezing until it could be fixed permanently I can’t say enough good things about him!

James came and serviced the furnace the day I asked and he even fixed a humidifier that I thought couldn’t be fixed. I got the annual service contract. I would recommend him