HILLMUTH CERTIFIED AUTOMOTIVE

There are only a few Auto Service places in Montgomery County where one can replace or install a new hybrid battery for Toyotas. Hillmuth was recommended by two out of town sellers of Hybrid batteries that I contacted as the place to go for installation. I ordered my battery from Texas, which was delivered to Hillmuth.. Sami was very helpful and his team did an excellent job in installing it.

Ok, inspection was reasonable. I had too get an alignment to pass.

I find the guys at Hillmuth to be thorough and fair. I have used them for years. They have never steered me wrong. Competent and knowledgable. Highly recommend.

The price is set. They didn't charge me $200 when the guy across the street would charge $100. No, it's $200 no matter where you go. Don't move to Maryland. I didn't realize I needed it done and then I had gone to have my vehicle done by another service provider and then I realized I needed this done. Otherwise I would have had the other service provider do it while I was there...do it all one time. Hillmuth was much closer so I did it with Hillmuth. Everything A. I might change my regular vehicle service to them since they are so much closer and they do routine maintenance. It's convenient. They are very easy to deal with. They provide you full explanation, which for a vehicle idiot is a good thing. I know how to drive a car. That's about it. Which is a good thing...better than a lot of people on the road. That's about all.

The experience went very well! They did all the service checsk and additional maintenance that I approved. They do not do work without prior approval.

They will discuss what is going on with your vehicle, give you options and provide a loaner car if needed. They are very helpful and professional. The prices have gone up a bit but they stand behind their work. They are a very good company to work with. Their location is close by to us and they are open on Saturdays. I really appreciate Mike and Sammy who work in the front. I would recommend them.

They did a good job. They were personable and nice to work with.

The employees there are very easy to talk to. They were quick, efficient and did a good job.

I liked working with them. They were very good about providing transportation while my car was being worked on. I would use their service again.

They are the neighborhood mechanic. The service was fine.

I have been bringing my cars to them for 3-4 years. They are very clear and descriptive about what the car needs and what they are going to do.

I have used their services over the past five years. I like the service reps, I have gotten to know them and find them very reliable. I have been satisfied with their work.

As usual, work was done on time. Until I just got a new car, I had been using Hillmuth for over 16 years. They are not the cheapest, but I trust them (a major consideration for me), they are conveniently located for me, and will take me home and pick me up (8 miles away from their shop). While working on the car, they will always make recommendations for other services as appropriate and leave it up to the car owner to get the recommended service or not. Many people do not follow the service schedule of the manufacturer and end up with expensive repair bills. Some people believe they are psuhing services you do not need, I view it as reminding you of manufacturers scheduled maintenance. If I didn't try a service plan with the dealer I got my new car from, I would continue to use Hillmuth, and if I'm not happy with the dealer's service, I will go back to Hillmuth.

Sometimes price doesn't matter. If you want a job done by quality guys, this may be the place for you. They were quick and courteous and close to my home. But in my experience, their prices were more than a dealership. Very simple work done at very high prices. Highlights are: Oil change with normal oil = $46 Replace 2 sepertine belts = $80 parts + 140 labor = $220 Cabin filter $47 I asked them to reattach a weatherstripping on a back window. My Bad. Something I could have bought with a little adhesive from Advance Auto, they charged me $58 labor + $21 parts = $79. Keep in mind there was no new weatherstripping -- simply reattaching the old. As expensive as a dealership is, these guys were higher. I'm guessing that I actually paid them to go drive out somewhere and pick up some parts -- and that was figured into the labor; whereas a dealership will have most parts in stock. After saying all this though, I might actually go back to them due to convenience.

It is always excellent expect for that I don’t have anybody to compare them to. They are not real cheap and I never mind spending the money because I always know they are not going to cheat me and they are going to do a good job. They have loaners and I only go in when they have a loaner, you don’t pay for them. They might be a little expensive, I just don’t know but to me, it is worth it. They have always been very honest and nice. They look at the car, I have a forerunner and they go over the whole thing, they write it all up, they call me, itemize everything, and tell me what it is going to cost. They tell me what definitely needs to be done and what can be put off for a while, so that is nice. I did add to that price because the spark plugs didn’t need to be changed for another twenty thousand miles and I asked them to change it anyway, to avoid another trip down there.

The office staff and mechanics are friendly, honest and very efficient at all times.

I am 20+ year customer of Hillmuth and can recommend them to anyone.

I will definitely go back for other services.

I've used them for numerous things and haev four cars that they have done service on. I trust them and plan to continue going w/ them. I think their cost are a little high but they are cheaper than the dealers I used to bring my cars to.

Very professional, responsive and friendly. Enjoy having them as trusted service provider.

They are excellent. I have been using them for a year or two. I use the service in Columbia, if they are going to be over an hour, they offer me a loner car. They have a nice waiting room with coffee too. They are personal and professional. I deal with the service manager, Stan Mattis, and he makes sure I am happy. If they service my car, this one time when I had to order tires for my Jeep, they said it would be a couple of days. I leave my car there, I use their loner car and then come back to get it when it is ready. They always make sure it is convenient for the customers. They also have competitive prices too.

I've always been satisfied with the work that they've done on the 4 cars I've brought to them. They're very knowledgeable, and all the guys are very good to work with. I'd recommend them to anyone. They've done excellent work and I'm very satisfied. Even though I live a little ways away, I'm happy to drive the extra distance. I've got complete faith in them.

My daughter was visiting from PA had her heater go out and a window get stuck in the down position. She and 4 kids arrived nearly frozen. I had never used Hillmuth before, but heard they were honest. My daughter took her vehicle to the Glenwood Hillmuth. Even without an appointment they started to diagnosis the problems with in a few hours. After a day and half they fixed the problems, but then found the cooling system was leaking somewhere. Since my daughter had to return to PA for other appointments they lent her a vehicle. I think they went out of their way to accommodate all.

2013 and over 100,000 miles later car is still operating. Minor repairs and oil changes every 3,000 miles was all that was needed.

I called first thing in the morning to see if they had time to check out my car for a knocking noise under the hood and complete an oil change that day. They told me to come right in. I was greeted by name when I arrived and immediately served. Once I explained the noise, the customer service agent called a mechanic to the front and we took a test drive together so that I could point out the noise to him. I appreciated that step in particular because I had tried to get the noise fixed elsewhere and had been told it couldn't be reproduced. When we returned, I was offered a shuttle ride back home but declined. While I was waiting, staff gave me the wireless password and closed the front door to keep down the chill, both considerate offers that were not prompted by any request from me. Within a half an hour, I was told that the banging noise was minor. They waived the diagnostic fee and made the minor repair at no cost to me. The oil change and a complete inspection was completed at the same time. Before leaving, the staff member reported the results of the inspection, identifying priorities for future maintenance. I was out the door in a little over an hour. I was very satisfied with my experience.