Dars Appliance Repair

DARS came when promised, completed repairs, and did so courteously and at aless than expected cost.

We were happy with the service On time and very knowledgeable

DARS to my home in Virginia the day I called, quickly determined that they needed to replace the water pump and provided a detailed cost estimate (that included a credit for the initial service visit). Two days later they returned with a new pump and quickly installed it (for less than half the price quoted by the manufacturer). The service technician was very knowledgeable. courteous and efficient. DARS is the only shop I plan to use for any of my appliances.

Excellent service! Technician very knowledgeable and honest. Service at a reasonable price. I will definitely recommend this company.

Great company and service technicians. Highly recommended.

I was very pleased with the work Ibrahim did to get our Samsung refrigerator back on track. He was professional, courteous, on time, personable, and he was a pleasure to work with. I look forward to working with him again.

Got my dishwasher working as good as new.

The DARs service technician was congenial and professional. It was quite obvious that he knew exactly what he was doing in troubleshooting & repairing our 15 year old Kenmore Washer. Highly recommend*** ***on a separate occasion, this firm also repaired a defective ice maker on our General Electric refrigerator- freezers.

I would recommend this company

Very prompt service.

The work was done properly

Polite,fast worker

I needed a gas range burner fixed. The repairman broke **multiple** screws while trying to open the gas range for troubleshooting. We declined any further repair, and asked for the screws to be fixed. Days later, the same repairman tried drilling the broken screws out, but did a horrible job and made multiple burners unusable. Then they dragged their feet on getting replacements. I will never use this company again. The experience was so bad and took so many weeks, that in future I would rather fix repairs myself then hire someone else to do it.

I was impressed that the technician was well prepared (with the part in hand) to repair my washing machine. I did not have to wait to approve an estimate and then schedule the work. It was repaired the same day.

Update: the company contacted me last week and returned my money due to my lack of satisfaction with the service. My experience with the company involved receiving 4 service visits which resulted in our Dishwasher not being fixed. The first visit was to assess the problem which was determined that the circuit board needs to be replaced. The second visit involved the technician brining the wrong circuit board. The third visit involved the technician bringing a circuit board that did not work. The fourth visit involved the technician saying there must be something else wrong with the appliance, maybe it is the pump Hence, after four visits, our dishwasher is in the same status of not working, however, we are out $69 for their service visit. If that was not bad enough, their office called me on Easter Sunday at 0800 in the morning to schedule a visit. In addition, the visit that they scheduled after disturbing me on Easter morning, which was agreed to for Tuesday, was never honored. No one showed. We received a text message asking for a visit on Wednesday. Their office has the most abhorrent customer service imaginable.

Excellent customer service, quick, response time, knowledgeable and professional techs. I've used DARS for several appliance issues and have been very happy every time. They get the job done right for a very fair price, and they stand behind their work. I never worry about having to replace broken appliances, because I can call DARS. I highly recommend this company.

My repair was quick, the technicians diagnosis was accurate. When you are stressed over the breakdown of a major appliance, the DARS repairman was reassuring and sympathetic. I will definitely use them again.

Knowledgeable and thorough service to clean our somewhat complicated dryer vent situation. Hamdi was efficient, answered questions, and friendly! Job well-done at a fair price. See you again in 1-2 years for regular maintenance! Thank you!

Hamdi and DARs Appliance did an excellent job on my refrigerator/freezer repairs and I saved a lot compared to other estimates. Would definitely use again and recommend.

Knowledge is power and Taybet is very knowledgeable and professional. He was also very personable and friendly. I was impressed how quickly he first came and repaired my clothes dryer and then had to order a part for my stove. One of the range was not turning. Both jobs were completed very quickly and professionally. I will have DARS in my directory forever. Excellent job! I hope Tybet is being very well compensated. Indeed 5 stars!!!!

Francis was very amicable and explained what was wrong with my dishwasher. He offered a very practical solution and came back to change the dishwasher. I was very happy with his work.

After being given the run around by 2 other companies, both of which told me it would take 2-3 months or more to get my parts, I called Dar. The repair tech came out, assessed the issues, ordered the parts right then - he was thorough, professional, knowledgeable, & friendly. I even called 2 days later to request an additional part be ordered - a burner that I initially wasn't going to get replaced at this time. Even with my change of mind & adding an additional part, I received a call in less than a week asking if I was free for the tech to return that evening as the parts were in. The tech arrived, Connors repairs, had me test all 5 burners before payment. My stove is repaired & working beautifully. I can recommend this company without reservations.

Did fix the fridge but not helpful when trying to use the home warranty.

They are totally incompetent. They misdiagnosed the problem with the dryer and then did not return in a prompt way to fix it. We had to suggest what was wrong with the dryer after looking on the internet. Now they think it is the moisture sensor and we are still waiting after over a week for them to repair it. They are totally horrible to deal with. Unresponsive and awful. Find someone else to deal with your appliance repairs.

Technician was very knowledgeable and offered reasonable price