Dars Appliance Repair

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They were only able to fix one of our two problems and despite spending a lot of time on the second problem, they only charged us for the service visit which was very kind of them. Always got a prompt reply when I contacted them, but we were not updated when delay occured until we called.

Yousaf was very professional and ordered the part for my dryer in a timely fashion.

Yussef arrived on time and was courteous and efficient. He repaired the washing machine in short order, and it is working fine now. Highly recommend Dars, a family-owned business.

On-time, quick, efficient, and, most importantly, problem solved. I also learned a couple things from the tech. I also bought a $50 discount for $30 from Yelp. I forgot to present the certificate to the tech for billing, but the office was glad to apply the discount after the fact. That, also, was pretty quick and remarkably easy. Quite like this company.

They were great.

The repairman was excellent, thorough and pleasant. He went the 'extra mile' to try to get my dryer working properly.

Super service

Yousef, the company's owner, came to my home to diagnose a problem with my refrigerator. It turned out the refrigerator was low on the refrigerant, Freon, and was not cooling the freezer or refrigerator properly. However, due to the age of the refrigerator, 47 years old, the type of refrigerant was no longer available and Yousef recommended I buy a new refrigerator. In addition to being very courteous he was very thorough in his diagnosis of the problem and I accepted his recommendation without question. I would unhesitatingly recommend him to others, and would call on him again if I experience other appliance problems.

So far they have only come out to evaluate a The problem. But the service call fee was very reasonable and the gentleman that came was very courteous conscientious and careful not to damage my floor pulling out the refrigerator.

I placed a call at 9:00 am within 10 minutes they called back and arrived at my house in the afternoon and fixed my dryer efficiently. Yussef was very courteous and they are very reasonable on their price. Another great job done.

I really appreciated their quick response. They diagnosed the problem, ordered the part and completed the repair in two days. Thanks!

The repair was completed last evening so we will see if the fridge continues to work. He called to say he was behind. Arrived on time and explained my problem and options. He was a very pleasant person and I would call on him again. I did no market research so have no real data on value for money but it was certainly in ballpark

Very good experience.

DARS was engaged to assess and fix the clicking igniters on the stovetop burners. DARS fixed the problem (within 3 days). I can't say whether the $229 total repair cost was reasonable because I did not have a chance/time to obtain other estimates/bids. I was, however, surprised by the service call charge ($60) that I was required to pay on the 1st day because this charge amount was not mentioned on DARS Home Advisor bio or website. Although the $60 could be applied to the total repair cost, in the interest of transparency, I urge DARS to add this fact to its bio and website. I also found DARS a bit unresponsive when I tried following up with them regarding the timing of the repair. My biggest issue was the fact that the tech knew that in the process of repairing the stove, one of the burner knobs came loose...and he didn't point that out to us before he wrapped up the job. So we then had to contact him and go through a week long process of getting the knob replaced. DARS did replace the knob for free!. Another surprise was DARS refusal (after the 1st day assessment) to give an estimate of the labor portion of the repair, particularly given that clicking igniters are a common problem. Without a repair estimate, I was basically stuck with them (because I didn't want to forfeit the $60 service charge).

Yes. Work was done quickly under budget.

REsponsive, professional, polite, knowledgeable. Fixed the problem twice.

Outstanding Service. Youssef from DARS came on the appointed day, He called and said that he would be a little late coming because the project he was working on took a little longer than expected, whick we understood, you do not always know until you get into the repair how long it will take. He fixed our dishwasher, stove top and washer. He was very knowledgeable of the repairs he was doing. He was very nice and respectful. I would certainly hire their company again.

Outstanding service. Left message around 2:00 on Friday afternoon. Youssef called back within a minute. We did not have an emergency, but he suggested coming out between 5-8 that night. Replaced switch to garbage disposal, and got the ice maker dispensing ice again. All done within the window of time for a very reasonable price. He was prepared to replace disposal, had a new one in his truck just in case. Also a replacement hose for ice maker per my request, but that wasn’t necessary either. But Youssef was prepared to get the job done in one shot and he did. When he was finished at our Ellicott City home, he was off to Mt. Airy to repair a washer. It was 7:30 on Friday night! But he felt this customer needed to get the wash done this weekend, and he wanted to make it possible. Unbelievable. He’s like a super hero! He can do it all. Polite. Prompt. Knowledgeable. Family man. This is his business. He makes sure the job is done right!!

DARS was able to come the next morning to fix a problem with a refrigerator. I would hire them again.