Description of Work: They came out as promised promptly (next day) and on time and diagnosed the issue with our 60" Samsung plasma TV. We decided not to proceed with the repair but it was worth the diagnosis charge to help us make the decision.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Robert T.
12/2014
5.0
tv repair
 + -1 more
It's working beautifully! They are working on my other TV. Very nice and friendly. I highly recommend him to anyone.
Description of Work: Repaired my TV
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John F.
06/2013
5.0
tv repair
 + -1 more
Went fine. He took one look and knew what the problem was. It took a great deal of effort to clear the line. It was necessary to use several canisters of compressed gas plus additional hot water.
Description of Work: Had to thaw a frozen drain line
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$70
Carol L.
01/2013
5.0
tv repair
 + -1 more
I am a repeat customer. I called them for service late in the afternoon on 1/11/2013. I was told that the tech was headed to another customer in my area and that he would be happy to stop by my home when he was done. He was here within an hour, was very personable and answered all of my questions about my TV to my satisfaction. I am 100% happy with this company and highly recommend them, based on several years of doing business with them.
Description of Work: Replacement of lamp in 60" TV
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Pam B.
07/2012
5.0
tv repair
 + -1 more
They are professional, friendly, clean, and prompt. They told me that they would be out between 10am and 12pm and they were here by 11:05am. Mike is the person that has come out to fix our tv. He is very personable.
Description of Work: They put a color wheel in my tv.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Margaret N.
10/2008
1.0
tv repair
 + -1 more
We called in April of 2008, the guy came out, diagnosed the problem, we paid what they told us we needed to for the broken part. He came back in a few weeks with the part they thought we needed and discovered we needed another part. We paid what they asked. Over the course of two months, they told us the part hadn't come in but it should be soon. They never called us, we had to call them every week to see if it was in. They were rather rude when we called and said "we will call you when the part is here." Finally, they said the part was in so they came back and put it in. The TV still didn't work and they decided we needed a third part. It is now the end of October and we still don't have a working TV.
Description of Work: Rear projection TV didn't have picture. They attempted to fix it for us.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$550
Liz P.
07/2008
4.0
tv repair
 + -1 more
It took them two days, they fixed my television. The price was reason able for a 40 + television. I would definalty recommend them to my family and friends.
Description of Work: They fixed my television, It was a 40+ size television and they fixed it and now it works.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
CHIAAN W.
08/2007
4.0
tv repair
 + -1 more
In general, ok. The charge is a little higher than I expected. The service can improve a little. For example, when I brought the set to the shop they have no cart that I could use to move the set from the car to the shop and no one came to assist in moving the set. The owner did help me move the set from the shop to the car when I picked up the set.
Description of Work: The TV could not be turned on. The shop repaired it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
DIANNE G.
04/2007
5.0
tv repair
 + -1 more
The owner knew exactly what was wrong by my description. He said it would cost under $100. He had it done in 2 days and the cost was $92. I would definitely use him again for TV or video repair.
Description of Work: Repaired printed circuit board connections.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$92
BOB B.
06/2005
4.0
tv repair
 + -1 more
THEY WERE VERY CONSIDERATE. THEY ARE VERY CONVENIENTLY LOCATED. THEY ARE VERY HELPFUL AND KNOWLEDGEABLE ABOUT THE PRODUCTS THEY SERVICE. THEY PROVIDED PROMPT SERVICE.
Description of Work: TROUBLESHOOT AND REPAIR INTERMITTENT TELEVISION OPERATION. TELEVISION CONTINUALLY SHUTOFF. THEY ISOLATED AND REPAIRED PROBLEM.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
MELODY P.
03/2005
5.0
tv repair
 + -1 more
THE COMPANY WAS VERY RESPONSIVE AND CAME OUT WHEN THEY SAID THEY WOULD. THEY FIXED THE PROBLEM AND WE HAVEN'T HAD ANY OTHER PROBLEMS WITH THE TV. THEY BROUGHT THE TV BACK WHEN THEY SAID THEY WOULD.
Description of Work: THEY REPAIRED A 36 INCH TV THAT WAS TWO YEARS OLD. THEY PICKED UP THE TV AND FIXED IT AT THE SHOP AND BROUGHT IT BACK.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
ANDREA V.
02/2005
5.0
tv repair
 + -1 more
PROMPT, LETS YOU KNOW EXACT COST OF REPAIR.
Description of Work: EXCELLENT AT REPAIRING TV'S AND CAMERAS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Contact information
19332 MONTGOMERY VILLAGE AVE, Gaithersburg, MD 20879
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
TV Repair
FAQ
ADVANCED TV & VIDEO is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 1:00 PM
ADVANCED TV & VIDEO accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, ADVANCED TV & VIDEO does not offer free project estimates.
No, ADVANCED TV & VIDEO does not offer eco-friendly accreditations.
Yes, ADVANCED TV & VIDEO offers a 10% senior discount.
No, ADVANCED TV & VIDEO does not offer emergency services.
Yes, ADVANCED TV & VIDEO offers warranties.
ADVANCED TV & VIDEO offers the following services: TV & VIDEO REPAIRS- LCD, LED, PLASMA, DLP- FACTORY AUTHORIZED, SAME LOCATION & OWNER SINCE 1984,CARRY IN OR IN HOME SERVICE
Contact information
19332 MONTGOMERY VILLAGE AVE, Gaithersburg, MD 20879