
Greenbriar Veterinary Hospital & Luxury Pet Resort
About us
See website for additional hours. Additional DBA's - Greenbriar Leasing Inc, Greenbriar Leasing LLC.
Services we offer
Veterinary Hospital, Pet Rehabilitation & Therapy, Cat Boarding, Dog Boarding, Dog Day Care, Dog Grooming, Cat Grooming, Do It Yourself Dog Bath, Free Off Leash Dog Park, Hiking Trail, Dog Training
Amenities
Free Estimates
Yes
Senior Discount
10%
Accepted Payment Methods
- Check
- Visa
- Discover
- MasterCard
- 3
Assorted photos uploaded by Greenbriar Veterinary Hospital & Luxury Pet Resort
Number of Stars | Image of Distribution | Number of Ratings |
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72% | ||
14% | ||
3% | ||
7% | ||
3% |
Filter reviews by service
We have taken our two dogs there for day camp a couple of times and then did day camp with overnight boarding. While we obviously didn't see the dogs while they were there, they appear excited to get in the car and go whenever they get a chance. The staff is extremely friendly and professional. The facilities are also exquisite. While it is a little pricey, you definitely get what you pay for, and that is worth it for me. I have no hesitation to leave my dogs there either for day camp or for boarding and would highly recommend them.
All I kept thinking about is what if we hadn't gotten a 2nd opinion and what we would have put our poor dog through. I am not the type of person who ever posts anything but I just want others who may be in the same situation to PLEASE get a 2nd opinion. You may find that you stick with the original findings, but at least you will have peace of mind that you did the best thing for your pet. We ended up going with the other doctor and everything went well and we also paid $1000 less than what Greenbriar had told us and it's more of a permanent procedure.
"Greenbriar Veterinary Hospital & Luxury Pet Resort strives to provide only the best in medical care for all of our client's pets. In response to your review of our business: We are very sorry to hear that you feel that you did not have a good experience here at our facility. Our staff is highly trained and experienced in the Veterinary field and truly love and care for all of the pets that are treated here. All procedures recommended and performed are always done in the best interest of the health of our clients pets. Since this review was posted our Chief Of Surgery Dr. Hooman Pooya has reviewed this case with the pet owners via telephone to clear up any confusion. After the initial exam by our staff Vet the client had a phone consultation with Dr. Pooya regarding the pets injury and recommended treatment. Dr Pooya recommended the best and most up to date medical procedure for this pet. This client was never seen by our our Chief Of Surgery for a physical exam as recommended. Dr. Pooya is a highly trained an experience Orthopedic Surgon and has perform hundreds of repairs of this nature with amaing results. The recommended procedure is widely used and recommended by numerous Veterinary Professionals and Teaching Universities. The owner was very greatful for the phone call and the addtional information provided by Dr. pooya. We are very happy that we had the oportunity to personally discuss your recent appointment and resolve any issues you may have. Our Management Team is available at any time to meet with our clients. Here at Greenbriar Veterinary Hospital & Luxury Pet Resort our clients opinions and experiences are very important to us and our business. We highly encourage all of our clients to voice their opinions and experiences so we may better ourselves and continue to offer your pets only the best!"
"Greenbriar Veterinary Hospital & Luxury Pet Resort strives to provide only the best in medical care and Luxury Resort Pet Boarding experience for all of our client's pets. In response to your review of our business: We are very sorry to hear that you feel that you and your pet did not have a good experience here at our facility. Our staff is highly trained and experienced and truly love and care for all of the pets that stay here. We all take pride in all aspects of the care provided to our clients pets. Due to the importance of the care offered here Greenbriar Luxury Pet Resort has several procedures in place to insure all instructions from the pet owners regard feeding and care are followed and recored for quailty assurance. Our staff also provide alot of personal attention to each individual pet to make their stay here as smooth and comfortable as possible. Once again, Greenbriar strives to offer all of our clients pets the best experience possible! We would love the opportunity to personally discuss your recent visit here and resolve any issues you may have. Our Management Team is available at any time to meet with our clients. Here at Greenbriar Veterinary Hospital & Luxury Pet Resort our clients opinions and experiences are very important to us and our business. We highly encourage all of our clients to voice their opinions and experiences so we may better ourselves and continue to offer your pets only the best!"
"Thank you very much for posting you experience with Greenbriar Veterinary Hospital & Luxury Pet Resort. We are very happy to hear that your pets stay was positive. We hope to see you back soon. Please check our web site and Facebook pages for or current boarding specials. Every month we offer different coupons and incentive programs for our clients. Greenbriar Veterinary Hospital & Luxury Pet Resort (301) 874-8880 www.greenbriarpets.com"
When the tech reviewed my bill with me he reviewed each item and made it clear what was optional. But, when i got to the check out i had 2 bills. One for $392 for an exam, medicine for his arthritis, medicine for his ears. The second bill was $924 to have his teeth cleaned, a set of X-rays on his one leg, normal labs for anesthesia, med for anesthesia and antibiotics for teeth cleaning. The bill reviewed with me was the $924 making the total $1300. When I picked him up the bill was $200 more.
My dog was staying the night so they could do his teeth cleaning first thing in the am (at no charge), but they decided to place on an IV that he pulled out which is the bill was $200 more. When i got home and reviewed the medicine bottles this is what i found: The arthritis medicine was Glucosamine and Chondroitin (same as humans take), Fish oil (same as what humans take) the bottles had brand names that would not give you a clue to what they are and Rimadyl. The ear medicine was an ear wash ( which I said i had but the doctor said this was special for yeast infections) and ear drops for the infection.
I felt that I had been bamboozled by a fast talking car salesman. I'm not usually so naive, but the buyers remorse i am feeling because I did not stop him to clarify what he was talking about has made us decide we will not be returning to this clinic.
The other staff were respectful and attentive. My lab has been groomed here on average 6 times a year, his groomer treats him like he is his dog. It is a shame that the clinic has resorted to disrespectful sales tactics as their business ethics.
"Greenbriar Veterinary Hospital & Luxury Pet Resort strives to provide only the best in medical care for all of our client's pets. In response to your review of our business: We are very sorry to hear that you feel that you did not have a good experience here at our facility. Our staff is highly trained and experienced in the Veterinary field and truly love and care for all of the pets that are treated here. All procedures recommended and performed are always done in the best interest of the health of our clients pets. It is our policy to review the recommended procedures and the associated cost of those procedures with our clients prior to performing those procedures. The information provided to clients by our staff is always intended to educate and inform them on the best possible ways to care for their pets and to ensure a healthy lifestyle and a long life span for their pets. All medications prescribed to our client pets are reviewed with each client so they understand the correct usage and necessity. All clients have the opportunity and choice to decline both recommended procedures and medications prescribed. Once again, Greenbriar strives to offer all of our clients pets the best medical care possible! We would love the opportunity to personally discuss your recent appointment and resolve any issues you may have. Our Management Team is available at any time to meet with our clients. Here at Greenbriar Veterinary Hospital & Luxury Pet Resort our clients opinions and experiences are very important to us and our business. We highly encourage all of our clients to voice their opinions and experiences so we may better ourselves and continue to offer your pets only the best! We encourage and welcome all of our clients to alert us to their personal experiences here at Greenbriar so we may use that information to improve in the needed areas and also celebrate the areas of our business where we are excelling."
Licensing
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