
Freedom Fence & Deck LLC
About us
Freedom Fence and Deck specializes in affordable top quality maintenance free decks and fences. We are an owner operated company with zero complaints. We also have earned a A+ rating with the Better Business Bureau. We offer a limited Lifetime Warranty on all our work. Angie's List has awarded us the Super Service Award three years in a row.
Business highlights
Services we offer
Fences. Decks. Screened Rooms. 3 Season Rooms. Patios.
Services we don't offer
None known
Amenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
- 72
Assorted photos uploaded by Freedom Fence & Deck LLC
- 32020
Holmes
$30000-$60000 - 52020
Mcnuttle
$25000-$60000 - 42020
Collins
$30000-$55000
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
97% | ||
2% | ||
0% | ||
0% | ||
0% |
Filter reviews by service
Professional, courteous, caring, careful and QUICK! Our job was done in three days.
We couldn't be happier.
They were on time and worked extremely fast. They even cleaned up afterwards.
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True to their word, when I called to cancel my pending contract, I was treated with the same courteous service. I let Steve know that my cancellation had nothing to do with having a negative experience with their company and I look forward to working with them again in the future. In the meantime, I haven't gotten a fence installed as yet: I thought it was only fair to still write about the great customer service I received!
They worked dillgently
They did not clean up to my satisfaction (but it was minor). They left some concrete mess around the yard.
They asked for my input when needed.
They worked with me to resolve a small issue with how the fence was positioned on a slope.
The quality of the fence was excellent.
The quality of the installation left me questioning how much/how deep they inserted the main posts, since they have some "play" when rocked by hand. But, not enough to warrant complaining
Steve was great to work with.
They were the most competetively priced
I am still waiting for them to fix my neighbor's fence, as contracted, but we have not paid for it yet. Still waiiting to find the right posts for an older fence repair.
Shane had told us it would be around 3 to 5 weeks to have the fence installed with their current workload, but to my surprise they were able to schedule us the week following our signing the contract. They completed the work within two days, and it's beautiful! So nice that even my neighbors behind us asked for their card. I am completely impressed and I'm grateful to Angie's List for helping me find them since on my own I was having very little luck getting responsible and competitive companies to quote the job.
I proceeded to secure the other estimates (as any good consumer would). Freedom Fence was the lowest out of all the estimates. Although Steve came in with the lowest bid on the work, that was not the reason I hired him for my job. He was always patient and accommodating when responding to my many follow up questions. This involved many emails and phone
calls, which he return promptly. He talked me through the process. This was a sizable purchase for our home and I felt he
really understood this and made me feel like I wasn't just another job to him. Being the lowest bid was just a bonus. When he came out to sign the contract he did a final measurements (a detail I appreciated as no one likes surprises) and brought up a small matter of having the A/C line raised up so the deck would slide under. This seems like a small detail,
however I was able to have the A/C person take care of this BEFORE construction as to not cause delays DURING construction. I really appreciated his attention to detail.
The job started a few weeks after the contract was signed as he promised. Steve showed up with his crew promptly on the first
day ready to work. Both he and his crew were always very polite and respectful which was refreshing. Steve was an active
participant with his crew in the entire rip down and building process. This may not seem important to some, but to me this shows that he is a true "lead by example" person, which truly resonated with me. Each day the crew worked hard taking few breaks and cleaned up after themselves before leaving. After each project was complete, Steve and his crew looked proud of their work, and rightfully so! All projects were completed on time with no delay. The fence looks amazing, the deck is beautiful and the retaining wall was built to last! We are so pleased. The quality of their workmanship is outstanding. You could tell the pride Steve and his employees took with each project completion. I have 2 small children and they too were ecstatic about the new fence and deck and enjoyed watching them being built. We are truly looking forward to great summers for many years to come. My hat goes off to Steve and his employees at Freedom Fence. They did an outstanding job at a great price and we couldn't be happier.
Simona and Luca Vricella
The work was done professionally and on time.
When we called them after the Derecho they responded quickly and repaired the fence without delay.
They cleaned up after themselves.
We were very satisfied with this company.
different contractors so we could have some idea what type of fence we wanted and how much it would cost. Freedom Fence did come
out and measure and stated that they would call and give us some prices of different types of fence. We waited for over a week and
then my husband called them. I don't know who we talked to but he said it was his partner who did the estimate and that he would
get back to us --- well now it has been almost 2 weeks and we still have not heard a thing.
If I can't even get a reply from them why would I want to contract a job with them?
upate -- It is now dec 28th and we still have not heard a word from them.
"Hi Member, I apologize for my salesman not getting back to you . I have no record of your estimate. I recently had a salesman quit and it may have been him who had looked at your job. If you can give me a call I can come back out personally to look at the job. I again apologize for the confusion. Thanks Steve Castillo President"
Would hire again.
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