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Premera Cleaning SVC LLC

Founded 2012 • With Angi since May 2012

We are a small business offering excellent service to the Annapolis metropolitian area. We use ROTOVAC industry leading equipment. We accept: CASH CHECKS CREDIT CARD

Business Highlights

Emergency Services OfferedEmergency Services Offered

Verified Reviews


(2) Verified Reviews

Showing 1-2 of 2 reviews
Michael F.
I too had a horrible experience with this company - they are scammers. I bought the Living Social deal and called and got an appointment three weeks out, which was fine - I didn't mind waiting for the service. They were supposed to come on 10/31 between 3-5pm. On 10/29 I received a call from the scheduler to confirm I still had power after the hurricane. I tried to call them back immediately after they called, and no one picked up and their voicemail was full. I tried several more times to no avail. I called at 10:15am the next day and finally spoke with the scheduler. I told him I tried calling back but their voicemail was full. I confirmed with him that I had power and was expecting them between 3-5pm. He confirmed they would be there. I asked him questions regarding moving furniture, and costs for adding steps, which he answered. He then said something very strange, and I quote, "If the technicians do a bad job or don't show up, call me and let me know, we have new people working for us." I thought that was very strange to say and didn't have high hopes that they would actually show after that comment. I sat in my house from 1pm until 6pm and no one came or called. I tried calling Premera at 5:00 pm several times and just got the voicemail, which was still full so I couldn't leave a message. Thinking maybe they were ignoring my calls, my husband called from his phone number, and no one picked up again. I called back in 11/1 to find out what happened and the guy BLATANTLY lied to me. He first said that he tried calling the technician to see why he didn't show, and that the technician wouldn't answer his calls. I found that odd, since he never spoke to me or picked up the phone on 10/31, how would he even know that they didn't show at my house? I then told him that it didn't matter, that I found his comments when we spoke on 10/31 in the morning very odd, and that I was upset because I took a day off of work for this. He then started lying profusely, saying that he never spoke with me at in the morning of 10/31 to confirm the appointment, and stated he never made those odd comments about "doing a bad job or not showing up". I told him he was lying to me, threatened to contact the Better Business Bureau on them, and then asked him what my name was because I had a feeling they didn't even have me on a schedule at all. He told me to get a refund from Living Social and then hung up the phone on me. This company is a SCAM!! Stay far away - they are completely unprofessional and have no integrity! Thank goodness I was able to call Living Social, cancel the voucher, and get credit for the money I spent.
Description of Work
No services were performed because they never showed up at the scheduled time.
carpet cleaners
Christian C.
This is a poorly managed business. I purchased a LivingSocial voucher for carpet cleaning services from Premera. After leaving three messaages on their voicemail without a call-back, LivingSocial was able to contact the owner, Mike Davis. When I spoke to him, he was never apologetic about not returning my voicemails and furthermore was very rude. He simply stated I should ask for a refund from LivingSocial. I do not intend to ever use his service and warn that others should not as well.
Description of Work
No service was performed.
carpet cleaners

Service Provider Response

This customer was very rude. He was upset because we did not have availability on the date that he needed his home cleaned. First, its a coupon, second its based on our schedule. Our living social customer have 6 months to use their coupon. We just ran our coupon on August. YES.... I told him to call living social to get a refund to get him off the phone to help customers who really wanted to be help. As you can see this is the only review we have and if you were to call or see our reviews on Living Social we have over a 85% HAPPY customer service rating. We were busy when we first ran and now have things back under control. Just to let everyone know we never refused to clean his home. It just did not work for HIS schedule.

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2428 Hyannis ln

Crofton, MD 21114

Other Information

Services Offered

Carpet Cleaning,
Property Management,
Floor Cleaning and Waxing,
Car Washes,
Pressure Washing, Window Cleaning

Services Not Offered

Ask for details

Payment options

American Express
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.


Premera Cleaning SVC LLC is currently rated 1 overall out of 5.

Premera Cleaning SVC LLC is open:

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Premera Cleaning SVC LLC accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, PayPal

Ask Premera Cleaning SVC LLC for details on free project estimates.

Yes, Premera Cleaning SVC LLC offers eco-friendly accreditations.

No, Premera Cleaning SVC LLC does not offer a senior discount.

Yes, Premera Cleaning SVC LLC offers emergency services.

No, Premera Cleaning SVC LLC does not offer warranties.

Premera Cleaning SVC LLC offers the following services: We offer rotovac carpet, tile and grout cleaning a top industry leading process. We also offer mobile car washing, pressure washing and much more!!