Chase Remodeling

I cannot say enough good things about Chase remodeling. My parents have been in their home for 33 years. (It is the house I grew up in - my siblings and I cherish it.) They decided it was time for some much needed updates - beginning with the upstairs, main bathroom. Together we vetted remodeling companies.. The entire experience from beginning to end was top notch - from the initial visit by Derek Chase and in person check-ins from project manager Dave Kugler - - to the actual remodel - - my parents could not be more pleased with the results. Our new bathroom is absolutely stunning! The team was professional, punctual, skilled, friendly and mindful of our needs. The quality of craftsmanship and attention to detail are outstanding. Communication throughout the process was excellent, ensuring everything was completed to the satisfaction of my parents. They are now working with them to begin our kitchen remodel! I highly recommend their services - in addition to bathroom remodels - they have a plethora of expertise.

I had chase replace my roof and put in some shingle vents in July 2019. Just over $11,000.00. During the roof install they damaged the gutter in the rear of my house. This gutter is now bent and a low spot so it does not drain properly. Also the Screen over this section does not fit (due to gutter damage). I e-mailed Dave Friesorger The Production Manager. He said he would submit a work order and they would come and take a look. Dave stopped responding to my e-mails and phone messages. I do not recommend chase - my experience says they will not stand behind their work.

Mike was professional, he gave a no-nonsense pitch and quote. There was no heat lamp demo or high pressure sales tactics. They replaced all my windows with Oknas and added a storm door. All work was done well and we are very satisfied. I have already contacted them for another job.

The company did an excellent job. The painters cleaned up each day when they finished working and left the house very neat. I was very pleased with the the work and the final product. There was a mix up with the paint colors but the problem was immediately resolved once it was pointed out. One bit of advice..., When getting an estimate be sure to clarify what work is included in the estimate . I was not aware that painting the doors was not included in the estimate, The cost for painting the doors was an additional $50 per door.

This was our fourth time using IHE, and the work was well done, as we had expected it would be. The first guy they sent to give a roof estimate seemed inexperienced and unprepared to evaluate our roof, and we were ready to go with a different company. But then IHE sent someone else who gave us a professional--though overpriced--assessment of our roof. The work is complete and the roof looks great. The other jobs we had with IHE gave us good quality for a good price. We definitely think this job gave us good quality workmanship, even if they overcharged a bit.

Michelle did a great job a designing the kitchen to allow for more storage space. She was very helpful with the cabinet selection. When it was time to select the bathroom vanity and kitchen counter top, I came back to Insulators Home Exteriors after visiting several other places. Once again Michelle was a great help. Because the kitchen was so small, she was able to find a remnant stone that could be used for the counter top. Communication was excellent. She kept me informed via email and text about the status of my order. She also did an excellent job of answering my questions and making helpful suggestions. I will definitely considered Insulators Home Exteriors the next time I have a home improvement project.

Bob Chase came out for information and estimates, and was very careful and precise with what he then shared with us.  Planning and organizing and showing up when scheduled went smoothly --
we were very pleased.

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They did a great job.  They made sure that water would drain away from the house and off the patio from all angles.  John was the project manager and was extremely professional.  He help with the design of the seat wall and it came out beautiful.  I could be happier with end results.  There wasn't one thing that I had to correct.  The cleaned up everything.  It did take over a month to complete due to weather.  During hurricane Sandy they made sure that everything was covered with plastic and then promptly came out and drained all the water off.  I highly recommend the company and John for installation of a patio.  A friend of mine also used the company for a patio and was extremely pleased.

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