HotWaterExpress.com, Inc.

well, water heater installer

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Washington Home Doctors, Inc. T/A HotWaterExpress.com established in 1986 is a locally and family owned, fully licensed one stop shop for most of your home repair needs. We specialize in residential and commercial Full Water Heater Service! Other areas of expertise are General Plumbing, Heating & Air conditioning, and home improvements. Washington Home Doctors holds Home Improvement Contractor Licenses for Washington D.C. & Maryland State, a Master Plumbing License for W.S.S.C. & Maryland and Virginia jurisdictions, an HVAC License and we are a certified MBE (Minority Business Enterprise) company. We would love an opportunity to be your go to home repair services provider.

Business highlights

39 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6248 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
9%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.3
responsiveness
4.6
Showing 51-75 of 248 reviews

TERRANCE W.
03/2021
5.0
This is the Company you want when your water heater goes out. They where on time and did the job right the first time. My water pressure is perfect now. Highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph O.
01/2021
5.0
My water heater was leaking and I needed immediate replacement or repair. Earl called, showed up, diagnosed the problem and provided an estimate. He was very professional and took pride in his work. After replacing and installing the water heater, he gave me training on what he installed. He hauled the defective water heater and cleaned after him. For me his courtesy and attention to detail was worth every dollar charged. I will hire him again if I ever have any other plumbing or A/C work. I am very satisfied costumer.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,895

LaVonne S.
01/2021
5.0
Our hot water heater started leaking last night at bed time. I woke up to Earl’s text message asking if I needed help. He gave me a quote and came out and replaced our water heater on the same day! He was very professional and I recommend him highly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William C M.
01/2021
5.0
Before they came out I was given a rough estimate and advised the final price would be based on a final visual inspection. Once they arrived Earl explained to me what the necessary things would be to bring things up to code. ( the old water heater was installed twenty ,20, years ago) . With no surprises work was done very professional . Earl and his wife worked very well as a team and were super friendly. I felt more like I had known them for years instead of just that day. Every problem Earl encountered he was able to solve. Although replace a hot water heater is not high on the bucket list it is surprising how fast it moves up the list when the my shower is winter cold water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,500

CALVIN L.
01/2021
5.0
Thorough and willing to explain the process and equipment to be installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim N.
12/2020
5.0
Our hot water heater started leaking and I went on Home advisor to find someone to come repair it. I found Washington Home Doctors and sent a request for estimate. Earl contacted me right away and was at my house within an hour. Unfortunately we needed a new hot water heater but Earl was able to replace it the very next day. I have an older house so needed to be up to code which of course effected the price. Very professional. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,500

Laura G.
12/2020
5.0
Very thorough and willing to explain the process and equipment to be repaired/installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$2,500

Nancy F.
12/2020
5.0
My hot water heater broke on Thanksgiving. When I reached out to them I heard back in less than 2 hours. On a holiday! Earl was at my home Friday morning and by Friday evening I was enjoying hot water once again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wanda F.
12/2020
5.0
I have had worked performed on several occasions by Mr. Earl Washington- installation of water heater and toilet repair. The work that was performed was excellent and he is very professional and courteous. Mr. Washington is timely and responsive and follows through on his commitment to provide the best service. This company is definitely my go to for all plumbing needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bernice M.
07/2020
5.0
Ver knowledgeable. Very profeesional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dempsey B.
06/2020
5.0
After a brief conversation, minutes after submitting my request, they arrived on queue. The results were that of a professional: show up and fix a problem in a few hours. A result that would've taken me a day at least.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

Jeffrey M.
05/2020
5.0
he responded timely he was unbelievably great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie H.
05/2020
3.5
They were friendly and knowledgeable.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

albert l.
04/2020
5.0
Earl installed a new 50 gallon water heater within four hours of calling him. His work was great. The price was fair for such a quick turnaround.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ronald V.
04/2020
5.0
Fair price for quality work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeremy B.
03/2020
5.0
Earl was very courteous and professional in assisting me with determining exactly what repairs were needed. His price was excellent and he will do a tremendous job for your home project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sarah B.
03/2020
5.0
Mr. Washington and Roxanne were prompt, friendly, caring and professional. They arrived on time and worked for hours to resolve my plumbing issues. They kept me abreast of work needed, answered all of my questions, and ensured that I was comfortable with their recommendations. I highly recommend this company as a caring and reasonably priced contractor.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$1,650

William S.
02/2020
0.5
Overpriced

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
0.5


leslie s.
02/2020
5.0
Professional, quality work, honest. I would recommend Mr. Washington to anyone who wants good, thoughtful service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

Ken H.
01/2020
5.0
Great to work with, instills confidence.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Chuck A.
12/2019
5.0
yes

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

gladys h.
12/2019
5.0
on time, pleasant attitude, worked professionally and worked well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Yiliwaka M.
10/2019
5.0
They were very responsive. They arrived at my house within 2 hours of contacting me to assess the work and by 2pm were back with all the equipment and tools to install the new heater. They worked until late at night to make sure the job was done. They are very knowledgable and tidy with their work. I would definitely use them again for any other home projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Raymond C.
10/2019
5.0
Very knowledgeable Plummer And has great customer service skills, would use him again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

3907 Lawrence Street, Brentwood, MD 20722

http://www.washingtonhomedoctors.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
25106
Trade License Locale
MD
Trade License Expiration
11/24/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
water heater installer

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed

HotWaterExpress.com, Inc. accepts the following forms of payment: CreditCard
Yes, HotWaterExpress.com, Inc. offers free project estimates.
No, HotWaterExpress.com, Inc. does not offer eco-friendly accreditations.
No, HotWaterExpress.com, Inc. does not offer a senior discount.
Yes, HotWaterExpress.com, Inc. offers emergency services.
Yes, HotWaterExpress.com, Inc. offers warranties.

Contact information

3907 Lawrence Street, Brentwood, MD 20722

http://www.washingtonhomedoctors.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM
Sunday:
Closed