I had received a recommendation from a friend re: Griffin Roofing, so I included them among the three contractors I contacted for estimates. From the start I was impressed by the professionalism and no-nonsense approach of Matt Hoffman, the individual who came to inspect my roof and provide an estimate. My existing roof was 20 years old and the plywood sheathing was damaged by moisture intrusion in several areas (visible from the attic). Unlike one of the other contractors, who tried to "sell" me by starting at $30,000 "but if you sign today we can do it for $20,000," Matt was very low key and matter of fact. He pointed out some of the visible issues on the roof and advised me of potential issues once they exposed the plywood sheathing. He provided best case and worst case estimates so there would be no surprises if they had to replace the plywood sheathing. He explained the work schedule and everything that would be included in the price (flashing, debris removal, plywood cost). Matt sent us a link to review the type of shingles and color. Since he impressed us with his professionalism, we trusted his judgement and asked for his recommendation on the shingles. We are extremely pleased with the final result! Matt's crew arrived on schedule and the foreman introduced himself and his crew. They appeared to work almost non-stop in the high July heat and cleaned up all debris before they left each day (we had much of the sheathing replaced, so it was a multi-day job). We were so impressed at the quality of their workmanship in spite of the conditions. Matt kept in contact during the job and after completion. He promptly sent the invoice - there were no surprises, of course - and we were able to pay online via credit card. All in all, we had a great experience with this company and their employees!