Mr. Rooter of Maryland

Mr Rooter installed our hybrid (heat pump) water heater in June 2024. Lead engineer Franz was very helpful and gave different options. Even shared positive/negative experiences of other customers using our particular model. Their quote was very competitive. Techs were professional, prompt and clean in the installation process. My unit had a leak detector that triggered alarms post-installation, and Mr Rooter came back out to ensure everything was installed appropriately. I recommend Franz and the Mr Rooter team, and have already referred to other friends.

Done efficiently

Did a great job fixed my issue

They refunded promptly and more on time. The problem is they charged me $493.98 for a repair that took one half hour ($78.62 for parts). That`s an effective rate of $830 per hours which is insane. I would never have agreed to that.

Was easy to communicate and may everyone feel at ease.

They did an excellent job

Very pleasant service provider. He also explained what needed to be done for repair, making sure to set expectations for repair.

Quick service and accomodating.

Plunged my sink and charged $185. Didn’t warm me that touching the plunger would cost me $185

Was pricier than I had anticipated, but I wanted to get the project finished ASAP. I will likely not use them again b/c of the cost.

Brandon Freed, was very professional and friendly, hooked up my ice maker. Price was fair. I would definitely recommend and use them in the future

Quick service and accomodating. Removed and replaced old unit, then cleaned the area.

They very quickly set up a time for the technician to come and give me a free estimate, and when I called to schedule the appointment they were able to schedule it for the next day. Quickly fixed the issue and replaced my hot water PRV while also identifying and replacing a corroded pipe. I would definitely recommend them for plumbing work.

They did an excellent job. They put out a price quote for everything that was needed.

Pro arrived, tried to unclogg it, but could not do it, he said he had to come back to wash the pipe with a pressure water tool and it would cost $1000, we declined, then my husband was able to unclogg the sink himself

Zack did a great job!

Did great work in a timely manner. The plumber was very nice and we’re satisfied with all his work.

Came out quick and took care of our issue within 24hrs.

Mr rooter scheduled the service promptly after the request was created and resolved the issue the same day.

Roland and Arya did an amazing job installing my water heater, fixing my old pipes and water valves, plus fixing the leak in my sink! Communication was amazing as well, so I will definitely call them again for services needed.

Quick respond, quick finishing the job, with the option to do and explain to each each option in a short time, very friendly and professional.

Great work and timely

Prompt and precise service! Got the job done in less than an hr and solved my issue. Even quoted me for another problem. The gentleman who arrived was kind and knowledgeable. 10/10

Very professional and helpful, highly recommend.

my go to guys