Maryland Cleaning & Abatement Corp

I cannot say enough good things about Maryland Cleaning and Abatement. I recently purchased an older home that had lead paint in the doorframes and some windowsills and I needed to remove them as I have small children. From estimates to having the work completed, the crews were courteous, professional, and most of all got the job done. Although the job took longer than originally planned, the crews were always prompt and everyone from the owner to the members of the crew appeared to take pride in their work and their determination to produce a good work product. Overall a clear A+ company and if I should ever need any issues in the future I would not hesitate to use MCA or recommend them to my friends.

We weren't clear upfront on the costs of services, so didn't pursue after initial consultation.

Our real estate agent recommended MCA on the basis of work that had been done earlier for one of his clients. The owner Bob Wiglesworth came out to our house promptly, examined and evaluated the damage, and sent us an estimate. He was very thorough and answered all of our questions clearly and directly. The team of three arrived on time the day of the project. They too answered our questions and explained what they would be doing. In addition to using the air scrubber, they put a heavy piece of plastic over the bedroom door to help keep the fumes out of the rest of the house. Heavy plastic was put down on the floors to keep them clean, and at the end of the day, they vacuumed all of the carpets where they had been working. Their work was of the highest quality. They not only vacuumed the clothing in the closet, but they hung them in the other bedrooms on racks that we had rented. Not long into the process, we realized that we needed to have paint applied to the living room and entrance hall doors. One of the men went out and bought the paint. The crew put up blue tape everywhere it was needed to allow clean painting. We have had various work done over the years, and I appreciate good workmanship. MCA provided extraordinary professional workmanship. I will recommend them to others in a heartbeat.

I was hoping for more a price break since they were able to use the same containment setup for asbestos removal and mold removal. Otherwise, I am grateful they could do both removals and provided excellent service. They provided written statement of what they did, the regulations they were complying with, and a copy of the asbestos air test. Henry was running late to the estimation appointment, but his office called after 10 minutes to let me know he was still coming. Once I committed, they were able to do the work within 2 weeks.

In preparation for a new boiler installation, I had Maryland Cleaning and Abatement remove the asbestos pipe insulation in my basement. The cleaning crew quickly removed the insulation from the pipes, thoroughly cleaned the area after the removal and hauled away the debris. I was quite pleased with work.

It was fine. My wife arranged it and I wasn't here. She was satisfied.

While here, the technician told us it was a very small job, and he'd see what he could do about their minimum charge rates and get back to us with a proposal. However, they never did send us a proposal, nor return our multiple calls asking for the proposal. The least they could've done would be to say they weren't interested in the business. It would've saved us wasting 2 weeks waiting for them to respond.

We found the team to be highly competent and professional. Bob, the Executive Vice President, demonstrated very good judgment in advising us about the options to manage the lead paint hazards in our house. Henry, the President, was responsive to our requests and concerns. Nena, the Office Manager, was helpful and efficient in scheduling our jobs. And most importantly, the team carrying out the abatement was thorough, hard-working, and careful to minimize the risk of leaving any lead paint dust in the house. For the windows job, there was a need to coordinate with a windows company that we had hired, and they were quite flexible and cooperative in doing so. I highly recommend MCA to anyone needing lead abatement work done.

He did not come back for the proposal and I called him several times but to no avail. He seem like he doesn’t want the work or have found another work but he should have informed me. When he came to check on the damage, he seems to be a pretty nice guy and knowledgeable about what he was talking about. The only problem was, he did not come back and I need the job done.

they came for an estimate and never got back to me despite the hundreds of emails and calls I laced. Very unresponsive.

I called and spoke to a very nice lady, who scheduled an appointment for 12:00 a few days later. I waited until 1:30, but Bob never arrived. I called back later and the lady was very apologetic. I tried again a couple weeks later, but a different lady answered. She scheduled Bob for 2:00 the next day. Same drill: I showed up and waited for a couple hours for an estimator that seemingly had no intention of providing an estimate. It seems that the company will have to get themselves a new estimator if they want to succeed.

They were great to work with.

Very good to deal with. scheduled and serviced all in 1 week. Removal took about 8 hours / 400sq ft. Professional, punctual, good communication.

They would have been my second choice. I do not say this to be mean or anything. I contacted a number of companies and I have something positive to say about MD Cleaning and the company that I hired. I do not have anything positive to say about the others. They were very professional to deal with and I would have no problem using them in the future. They were very responsive and answered my questions promptly. The other company I went with gave me a little better price and had a strong reputation in the commercial/industrial asbestos removal field so I felt some confidence in that. And the savings was nice too.

I simultaneously scheduled an asbestos inspection/estimate for Monday 9/9, and the removal and replacement of insulation for 9/11. I expected and requested this in order to first receive an actual estimate and work proposal to approve or disapprove, and to have time to check licensing etc. on 9/10 before the work was done the next day. The telephone receptionist with whom I scheduled both dates raised no question as to whether that schedule was feasible; and instead expressly confirmed that that was doable. I therefore took 2 hours from work on 9/9 to open the house for the inspector/estimator, who showed up as scheduled. He sight-confirmed asbestos and measured the amount to be removed (60 feet), and we discussed installation of fiberglass insulation as the replacement insulation. I asked him to put it all in his estimate and for the company to contact me with the estimate and work proposal and he agreed. By late in the afternoon of 9/10 (the next day), I had no estimate and had heard nothing from the company, so about 4:30 I called to find out where the estimate was. No one answered the phone (at 4:30!), but I was kicked into the voicemail of a person whose message sounded like he was part of the removal department. So I left a voicemail indicating that I was supposed to have received an estimate and work proposal for work to begin the next day, and had received neither; and if I heard and received nothing from the company by close of business, I would not be going forward the next day and would have to find another company. Later that evening I got a text message from someone at the company stating that they would be arriving early the next morning to begin the abatement. I texted back that since I had no estimate or proposal, the work would not be going forward. He return-texted with a simple "OK", and I've not heard from the company since. No follow up call to either apologize or to provide the estimate/work proposal or to reschedule. The inspector did show up on time on 9/9 and seemed knowledgeable, and also alerted me to a small amount of mold in the basement that needed remediation. For that I give "quality" a C, since the quality of the inspection seemed good (B) but the quality of the rest of the operation seemed not so good. And since after the inspection either he or someone else completely dropped the ball, and made no follow up, the other ratings merit D's except for Price. Price is given a "C" because while the inspection was free (which rates an A), my time is valuable and was largely wasted on 9/9 by a company who didn't follow up, which rates an F; so I averaged the Price rating to a C.

The crew showed up early, performed their work quickly and efficiently, and even checked our kitchen floor tiles for us. They closed the garage door while doing their work, so as to limit the amount of asbestos blown around; worked with the proper safety equipment, and were overall pleasant and professional. When we have our kitchen renovated we will definitely be calling them.

Fantastic Company to deal with from the initial call to the job being completed. The plumbers were just about to start breaking up the floors to access the broken sewer and we discovered that we had asbestos tiles under the laminate and carpeted floors in the basement. We made the call to Maryland Cleaning & Abatement and they were able to quote the job and start the very next morning. The removal was done very professionally and finished on time. I really want to thank the office manager, Nena Moran, who coordinated everything for us and dealt with our questions and the jobs demands. Five AAAAA *****

I will be having the asbestos removal in April or May, 2013 and I have all the confidence this project will go smoothly and professionally.

I was nervous about hiring Maryland Cleaning and Abatement due to the poor review they had received on Angie's List. However, I needed a company that worked on both mold and asbestos, which was hard to find. I found one other company and could have gone either way. The price of this company was fair and they were willing to be flexible on price in case the mold was not pervasive and they didn't have to demolish everything (although ultimately they did). I checked their certifications and licenses on line and decided to go with them despite the negative review. Eddie came to do the estimate and was professional. Nena in the office was very responsive and helpful. The work crew seemed very knowledgeable and efficient. All in all, I was very pleased with the work.

Very happy overall. The estimator showed up on time, identified right away what he thought was the source of the high lead levels. Several months later we went ahead with the work. It was very easy to schedule. Nena in the office was helpful and easy to reach by phone and email. The project only took one day. The crew cleaned the contaminated area (properly, with proper venting, neg air pressure etc) and then encapsulated the lead paint by painting over the floor. Full disclosure- I haven't yet re-tested the area to check the lead level, but I was very pleased with the way the basement cleaned up.

Excellent. The removal area was professionally sealed off and vented through an outside window. The entire area was completely cleaned and spotless when the crew left. We couldn't tell they had ever been here, except that all visible asbestos containing material was completely gone.

From the very beginning, the company's image was professional. After making the initial call, I received a return call within 24 hrs. Two days later, I met with Bob Wiglesworth and he provided an estimate and the scope of the work. I did obtain a couple more estimates, but I decided on Maryland Cleaning & Abatement Corp. On the start date, the workers were timely and began work right away. The lead worker explained exactly what was going to happen and how long it would take. Later that day, I was informed that is was going to take an additional day. The job was completed the next day as stated and to my complete satisfaction. I highly recommend this company for their professionalism, their fair market value, skill set, and customer relations. I would gladly do business with them again and again.

They arrived on time for the estimate. They explained what the whole process would entail to have the work completed. They provided me with a lot of information and were very thorough and helpful.

As soon as Bob did the inspection, I asked if I could expect the proposal later that day. He was going to email it to me. He said no they were busy that it would probably be Friday November 9th. On the 9th I received no proposal. I waited until Tuesday of the following week. I called MD Cleaning and Abatement. I thought maybe they wrote down the wrong email address. The woman I spoke with said she would pass the message along. Two days later on Thursday November 15th (one week from the date of the original estimate) I did not have an email with an estimate. I emailed Bob off the card he gave me. I mentioned my address and asked if he could email me the estimate. I got no response. On Friday November 15th. late in the afternoon I called their office. The woman I spoke with said Bob was working on estimates and that he would email it to me by the end of the day. I never received the estimate. It is after the close of business on Monday November 19th. I still have not gotten an estimate. Now I have to miss more time off work to wait for someone else to give me an estimate on this job. I would have hired this company also for the work if they had delivered what they promised. Unless you have time to waste find another contractor. The muppets at this company couldn't play dead in a western.

I had them out to do an estimate - the guy was prompt and friendly. I was promised a quote, never got one. No follow up, no response to my inquiries. Disappointing. If they didn't want the work, they should have just said so and not wasted everyone's time.