COMCAST AT HOME

It had to with running a television cable in the house. Comcast told us that they could not use the wires in our house because their new system was so much more powerful than Verizon and we actually ended up hiring a guy to come in who does nothing but cable and in all honesty I cannot remember his name and he actually didn't not show up on the day was supposed came the next day gave totally free he said he was so sorry that he couldn't get here he was at the other end of Maryland and he could not get back in time and was very great about it walk through my house and looked at me and said lady they are blowing smoke up your a***. If Verizon can run on these lines Comcast can run on these lines and there is no reason for you to have to replace them. He said now I will take your money if you want me to take your money I will replace every line in this house but that I did not need the line well Comcast did not have a lot to say about that later. They held our phone hostage our phone number. You know how your supposed to be able to take your number with you. Well when they came to the house to install the first thing they did was disconnect the phone and port the number over to Comcast and which meant it was now in the Comcast pool of numbers. Only Comcast could pool that number. We were like without a phone for two weeks until we got done all again because that day they also said oh they couldn't install it because of these wires that we had in our house which like I said later on we found out that was a bunch of malarkey. Apparently because they were so late and they got there at 6:30 on a Friday. They really did not want to install it. We fought with them for two weeks without a telephone because they were holding our number hostage. Even though they had the job as marked as incomplete because of them they were holding our phone number hostage and we had to go through I cant tell you how many hours my husband spent because we had the phone number for over 30 years and I cannot tell you how many hours we spent fighting with Comcast to finally get our number back. We did get our number back again in the end. It was just one nightmare after another with them. I ended up having to take the modem and drive the modem back up and the whole deal and we never did get any service from them but they tried to charge us a disconnect fee. The only nice person out of the whole deal was the service guy who came out us the plan. He was real pleasant. He was always available for our phone call even while we were having trouble. Their price was good what they were going to install for the amount they were 50 dollars lower than Verizon. We always were able to get a hold of somebody even if it took an hour on the phone waiting we always got a hold of somebody. You should not have to wait hours because they screwed up. They were supposed to come between 12 and 2 and they showed up 6:30. I don't think they did anything they weren't told to do.