LUCKY DUCK PLUMBING LLC

well, water softener installer, gas leak repair service,

About us

Lucky Duck Plumbing has been providing plumbing service and repair for over 20 years. Our technicians are specially trained to keep customer satisfaction in mind at all times. Family owned and operated, we've built a reputation in Westfield and the surrounding areas as being honest and committed to customer satisfaction. Lucky Duck recently became the only business in Western MA to be 100% woman owned, and one of only 3 in the entire state of MA. Call today at 413-437-4416 and find out why our customers prefer Lucky Duck Plumbing time and time again.

Business highlights

11 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.8164 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
9%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 51-75 of 164 reviews

Cynthia C.
11/2017
5.0
Randy came to first look at my garbage disposal which I thought had to be replaced, instead, it just needed an adjustment and replacement part. Looked at my "whistling" toilet and said it needed a new valve. Came back a few days later and installed it. Come to find out, I need a whole new toilet (not his fault) it's an old toilet. When it arrives, he will pick it up and install for me. Very professional and did not try to tell me anything had to be replaced just to make extra money. He saved me money!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda H.
10/2017
4.5
excellent service came out right at noon as promised, disconnected leaking gas hot water tank, and replaced it with one my deceased mother purchased years ago, works great and they even took the old one away for a small fee. would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Marcy W.
10/2017
5.0
I was informed at the 11th hour that I needed to have 3 toilets removed from the floors as the floors were being replaced the next morning. I placed a call and he arrived at 7:30 a.m. and neatly took care of everything. He returned when the floors were completed, reinstalled the toilets and was neat and clean. I will use them in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott S.
10/2017
5.0
My hot water tank was leaking at 9 am, I set up the appointment for 2pm. Tim stopped by at noon to check out the situation. By 230 the 2 man crew arrived and finished in 2 hours! Full replacement. Great job! Thank you. I have more work for them soon'

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia H.
09/2017
5.0
Two visits were necessary, and each time plumber arrived as scheduled, got to work and did an excellent job. He also did a great job explaining to me what was happening. Cleanup was perfect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane L.
09/2017
5.0
Jason arrived within the provided time frame, worked efficiently and neatly, and tested the repair thoroughly to ensure there was no leakage. He was considerate in limiting the hole in the ceiling. I would absolutely hire this company again.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike P.
09/2017
4.5
Very honest

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Sally E W.
09/2017
5.0
Jason came to our house on time and did excellent work. He also helped with another plumbing issue that I hadn't even thought of until he came!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

David Adelino M.
09/2017
5.0
great great

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Peter R.
08/2017
5.0
Very friendly and courteous. Took the time to explain everything

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Jayne L.
08/2017
5.0
Great experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

June L.
08/2017
5.0
They came on time. ..they are personable...polite...took care of everything...would definitely hire again...highly recommend. ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jo S.
08/2017
4.0
He took a little bit longer to get back to me, had to call twice. But he showed up on time and was knowledgeable and fixed my problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
3.0

Yes, I recommend this pro

HYOJIN W.
08/2017
5.0
They reinstalled new shower valve, trim, dishwasher, toilets, and bathroom vanities in timely manner. We made an appointment to finish reinstalling new shower stall. Can't wait to see our finished bathrooms. They are reliable and punctual.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Leslie C.
08/2017
5.0
Randy came on time. He kept me informed about every step of the process. He fixed everything right the first time, and he cleaned up after himself. I recommend this plumber highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

steve l.
08/2017
5.0
Great job! answered all questions and die the work in timely fashion. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Mary Beth P.
08/2017
5.0
I needed two dripping faucets repaired. You know, the kind of noise that slowly drives you crazy. This company is quick to respond, customer service-driven, efficient and they know what they are doing. We had both Randy and Jason and they were each great. The first repair was able to be completed on the initial visit and the second needed a part. They came withing two days of my contacting them and I couldn't be more pleased with the work. Their rates were fair and reasonable, they were clean and neat, willing to repair our existing fixtures rather than recommending costly new fixtures, very timely. Couldn't have asked for a better experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy W.
07/2017
5.0
Answered my questions, Left the area super clean and very professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Teresa C.
07/2017
5.0
I would definitely recommend Barthelette Plumbing. Did a great job and very pleasant. Would call with any other problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard K.
07/2017
5.0
Water heater installed within 24 hours of call by a couple of fast, friendly and knowledgeable guys . Barthelette Plumbing obviously holds the key to successful customer satisfaction and you will see what I mean from the moment their people enter your home to the moment they leave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Canace G.
07/2017
4.5
I would highly recommend Barthelette Plumbing. They responded right away, came out when they said, did the job perfectly and were not over priced. I absolutely will use them again! Very professional company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tammy G.
07/2017
5.0
Quick to reply and did service next day awesome job at a good price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

24 Park Street, Westfield, MA 01085

https://www.callluckyduckplumbing.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Insured

Licensed*

Trade License Number
16291
Trade License Expiration
05/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

LUCKY DUCK PLUMBING LLC accepts the following forms of payment: CreditCard
Yes, LUCKY DUCK PLUMBING LLC offers free project estimates.
No, LUCKY DUCK PLUMBING LLC does not offer eco-friendly accreditations.
No, LUCKY DUCK PLUMBING LLC does not offer a senior discount.
No, LUCKY DUCK PLUMBING LLC does not offer emergency services.
No, LUCKY DUCK PLUMBING LLC does not offer warranties.

Contact information

24 Park Street, Westfield, MA 01085

https://www.callluckyduckplumbing.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed