Lucky Duck Plumbing has been providing plumbing service and repair for over 20 years. Our technicians are specially trained to keep customer satisfaction in mind at all times. Family owned and operated, we've built a reputation in Westfield and the surrounding areas as being honest and committed to customer satisfaction. Lucky Duck recently became the only business in Western MA to be 100% woman owned, and one of only 3 in the entire state of MA.
Call today at 413-437-4416 and find out why our customers prefer Lucky Duck Plumbing time and time again.
Randy came to first look at my garbage disposal which I thought had to be replaced, instead, it just needed an adjustment and replacement part. Looked at my "whistling" toilet and said it needed a new valve. Came back a few days later and installed it. Come to find out, I need a whole new toilet (not his fault) it's an old toilet. When it arrives, he will pick it up and install for me. Very professional and did not try to tell me anything had to be replaced just to make extra money. He saved me money!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Linda H.
10/2017
4.5
excellent service came out right at noon as promised, disconnected leaking gas hot water tank, and replaced it with one my deceased mother purchased years ago, works great and they even took the old one away for a small fee. would definitely recommend.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Marcy W.
10/2017
5.0
I was informed at the 11th hour that I needed to have 3 toilets removed from the floors as the floors were being replaced the next morning. I placed a call and he arrived at 7:30 a.m. and neatly took care of everything. He returned when the floors were completed, reinstalled the toilets and was neat and clean. I will use them in the future!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Scott S.
10/2017
5.0
My hot water tank was leaking at 9 am, I set up the appointment for 2pm. Tim stopped by at noon to check out the situation. By 230 the 2 man crew arrived and finished in 2 hours! Full replacement. Great job! Thank you. I have more work for them soon'
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cynthia H.
09/2017
5.0
Two visits were necessary, and each time plumber arrived as scheduled, got to work and did an excellent job. He also did a great job explaining to me what was happening. Cleanup was perfect.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Diane L.
09/2017
5.0
Jason arrived within the provided time frame, worked efficiently and neatly, and tested the repair thoroughly to ensure there was no leakage. He was considerate in limiting the hole in the ceiling. I would absolutely hire this company again.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mike P.
09/2017
4.5
Very honest
Rating Category
Rating out of 5
quality
4.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Sally E W.
09/2017
5.0
Jason came to our house on time and did excellent work. He also helped with another plumbing issue that I hadn't even thought of until he came!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
David Adelino M.
09/2017
5.0
great great
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Peter R.
08/2017
5.0
Very friendly and courteous. Took the time to explain everything
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Jayne L.
08/2017
5.0
Great experience!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
June L.
08/2017
5.0
They came on time. ..they are personable...polite...took care of everything...would definitely hire again...highly recommend. ..
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jo S.
08/2017
4.0
He took a little bit longer to get back to me, had to call twice. But he showed up on time and was knowledgeable and fixed my problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
3.0
Yes, I recommend this pro
HYOJIN W.
08/2017
5.0
They reinstalled new shower valve, trim, dishwasher, toilets, and bathroom vanities in timely manner. We made an appointment to finish reinstalling new shower stall. Can't wait to see our finished bathrooms. They are reliable and punctual.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Leslie C.
08/2017
5.0
Randy came on time. He kept me informed about every step of the process. He fixed everything right the first time, and he cleaned up after himself. I recommend this plumber highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
steve l.
08/2017
5.0
Great job! answered all questions and die the work in timely fashion. I will use them again.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Mary Beth P.
08/2017
5.0
I needed two dripping faucets repaired. You know, the kind of noise that slowly drives you crazy. This company is quick to respond, customer service-driven, efficient and they know what they are doing. We had both Randy and Jason and they were each great. The first repair was able to be completed on the initial visit and the second needed a part. They came withing two days of my contacting them and I couldn't be more pleased with the work. Their rates were fair and reasonable, they were clean and neat, willing to repair our existing fixtures rather than recommending costly new fixtures, very timely. Couldn't have asked for a better experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kathy W.
07/2017
5.0
Answered my questions, Left the area super clean and very professional!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Teresa C.
07/2017
5.0
I would definitely recommend Barthelette Plumbing. Did a great job and very pleasant. Would call with any other problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard K.
07/2017
5.0
Water heater installed within 24 hours of call by a couple of fast, friendly and knowledgeable guys . Barthelette Plumbing obviously holds the key to successful customer satisfaction and you will see what I mean from the moment their people enter your home to the moment they leave.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Canace G.
07/2017
4.5
I would highly recommend Barthelette Plumbing. They responded right away, came out when they said, did the job perfectly and were not over priced. I absolutely will use them again! Very professional company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tammy G.
07/2017
5.0
Quick to reply and did service next day awesome job at a good price
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
well,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber
FAQ
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
LUCKY DUCK PLUMBING LLC accepts the following forms of payment: CreditCard