Lucky Duck Plumbing has been providing plumbing service and repair for over 20 years. Our technicians are specially trained to keep customer satisfaction in mind at all times. Family owned and operated, we've built a reputation in Westfield and the surrounding areas as being honest and committed to customer satisfaction. Lucky Duck recently became the only business in Western MA to be 100% woman owned, and one of only 3 in the entire state of MA.
Call today at 413-437-4416 and find out why our customers prefer Lucky Duck Plumbing time and time again.
Came out within an hour of me sending a message, during the evening as well! Knowledgable, good advice, fixed the issue and made it better than it had been set up before. Really appreciate it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
George D.
04/2019
5.0
COMPLETELY SATISFIED
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Clarke M.
04/2019
5.0
Tim did an excellent job at a very fair price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Antoinette W.
04/2019
5.0
Replaced our water heater. He also removed and disposed of the old one which other plumbers would not do. He made it easy for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mara M.
04/2019
5.0
Tim responded quickly to my request to replace my kitchen faucet. He assessed the situation, quoted a more than reasonable price, and took the time get the appropriate replacement. Overall an extremely satisfying experience. Highly recommend Tim and his company. Will most definitely call again for any future projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John Z.
03/2019
4.5
kitchen faucet replaced. had some concerns about how the old one would come out. rust etc.. tim removed it quickly and neatly. then nice instillation. looks great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
alfred s.
02/2019
5.0
on time, quality work
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Alexander B.
08/2018
5.0
Randy was super-prompt - a little early even. He and Joe were fast, efficient, and as well as being friendly and helpful. First-class job. Many thanks. Alexander Bradley.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bill H.
08/2018
5.0
Prompt service and very knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
mandy m.
07/2018
5.0
Perfect! friendly, efficient, prompt - will hire again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert E.
02/2018
5.0
They were timely, professional and completed the job in a very satisfactory manner. The plumber who did the job was knowledgeable and really helped us to make the right choice in how to approach the project. They were also very reasonably priced. Total pros.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
chester d.
01/2018
4.0
He came on time
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Susan T.
01/2018
5.0
They are terrific! They have someone to handle customer service and she is awesome! Tim is professional, there when he says he will be there and always available when an emergency comes up. Tops and very pleased to know they are there when I need them. I have rental property and need someone I can depend on. Highly recommend Tim.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lisa F.
01/2018
5.0
I was very happy with there work and how nice they were.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Edward B.
01/2018
3.5
rather high priced but great work.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Carol C.
12/2017
5.0
Prompt response, Professional, polite, friendly and high quality work. Highly recommend
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jin L.
12/2017
4.5
We hired them to finish 3 bathrooms renovation. They helped us installing shower tub, shower set, vanities, toilets, dishwasher, and reconnecting washer/dryer. They did an excellent job. They are very easy to reach by email and on time to their job. The reason why i gave 4.5 is that they had to come back twice to fix the shower valves for 2 baths so we can get hot enough water. I would definitely hire them for any plumbing project.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steve T.
12/2017
5.0
0
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$900
Jodi B.
11/2017
4.5
Very polite. On time. Neat. Friendly.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
CHARLES C.
11/2017
0.5
This is a followup. After Speaking (or not speaking) I was told that they would replace my unit with one that i originally wanted, but was told it had shipped it and would take two weeks, i set up another appointment between 9.30 and 12.30 on December 5th. Well they did not show or call. I called them @ 2.15 and left a message. the message was returned, but she needed to talk with the plumber and the plumber never returned my call. I again i called and she contacted the plumber and returned my call. I was told that the plumber would not replace the unit installed with the one i originally wanted, but he would install the one i would purchase. well this means that i had to actually purchase a power flush (cost unknown) and already had paid for the one that does not work any better that the one he took out. I would have paid the difference in price for the powerflush. I will be searching and reviewing a powerflush and find a real plumber.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
well,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber
FAQ
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
LUCKY DUCK PLUMBING LLC accepts the following forms of payment: CreditCard