LUCKY DUCK PLUMBING LLC

well, water softener installer, gas leak repair service,

About us

Lucky Duck Plumbing has been providing plumbing service and repair for over 20 years. Our technicians are specially trained to keep customer satisfaction in mind at all times. Family owned and operated, we've built a reputation in Westfield and the surrounding areas as being honest and committed to customer satisfaction. Lucky Duck recently became the only business in Western MA to be 100% woman owned, and one of only 3 in the entire state of MA. Call today at 413-437-4416 and find out why our customers prefer Lucky Duck Plumbing time and time again.

Business highlights

11 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.8164 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
9%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 126-150 of 164 reviews

Monique L.
08/2015
5.0
Friendly, quick and on time.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane M.
08/2015
5.0
Tim was very knowledgeable, offered great suggestions, very interested in customer satisfaction and realistic pricing. Exampled what and why. Definitely recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Megan K.
07/2015
5.0
I was so impressed with the response time. Tim returned my call in minuets and came over within an hour at 7:00 in the evening. This was to repair a leak from the upstairs shower through the downstairs ceiling. He recommended and brought along a carpenter who repaired the ceiling the next day. Great experience and reasonable cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

james b.
07/2015
4.0
Good customer contact.on time efficient and professional price was good

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

paul m.
07/2015
4.5
arrived the same day - a real person answered the phone

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Jean B.
07/2015
5.0
Very reliable and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim L.
06/2015
5.0
he saved me money on the original quote by suggesting a cheaper alternative for outdoor faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Sue R.
06/2015
5.0
quick response....very reasonable.....finished project ahead of schedule......Tim, thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sherry A.
06/2015
5.0
Tim is one of the best. He is an excellent plumber and his customer service is wonderful. I always recommend him to anyone who needs a plumber's service. Thank you, Tim.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Patti R.
06/2015
5.0
Tim did a great job. Called in advance he will be a little late, friendly, fair pricing, taught me how to fix a leaky faucet!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank R.
06/2015
5.0
Tim is very knowledgeable and him and his work partner did a very nice job. Im very happy with the work they did for me. I would recommend him and will keep him in mind for when I'm ready to do a full bathroom remodeling job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jaime M.
04/2015
5.0
Very understanding of a difficult situation. Fast response. Excellent work. Would recommend to anyone. Will continue using this plumber for all future work! Amazing job Tim. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

B P.
04/2015
4.5
Professional, pleasant amd courteous

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

donald G.
04/2015
4.0
Other then the price of the job I was very satisfied with the work

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
5.0

Yes, I recommend this pro

Karen R.
04/2015
5.0
installer was very honest regarding styles of H.W. heaters. He was very informed and professional. He was within the time frame we setup. Installation went smoothly.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

John T.
03/2015
5.0
Great guy, very friendly and super quick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pearl J.
03/2015
5.0
Tim was fast, professional and went extra time to explain our questions

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Arden L.
02/2015
5.0
He called about an hour after I posted on Home Advisor. He was very pleasant, and makes a point of working around people's schedule. I was impressed with the reviews I read on Home Advisor. In my post, I wrote that I was going to purchase the faucet. (May as well get what I want, right?) He quoted me a price that was reasonable. (One of the reasons I used Home Advisor was get a range of quotes so I could budget accordingly.) On the given day, he arrived on time, and ready to go. I had shut off the water. One of my concerns was that the sink valves wouldn't shut off. I had purchased new ones. Tim agreed with my assessment that the valves had corroded open due to age. Within an hour and a half, I had a working kitchen sink in lieu of my Zen waterfall. Tim's work is outstanding, and I'm very pleased. I've already passed on his name to a few people. After 15 years, I finally have a plumber!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

24 Park Street, Westfield, MA 01085

https://www.callluckyduckplumbing.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Insured

Licensed*

Trade License Number
16291
Trade License Expiration
05/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

LUCKY DUCK PLUMBING LLC accepts the following forms of payment: CreditCard
Yes, LUCKY DUCK PLUMBING LLC offers free project estimates.
No, LUCKY DUCK PLUMBING LLC does not offer eco-friendly accreditations.
No, LUCKY DUCK PLUMBING LLC does not offer a senior discount.
No, LUCKY DUCK PLUMBING LLC does not offer emergency services.
No, LUCKY DUCK PLUMBING LLC does not offer warranties.

Contact information

24 Park Street, Westfield, MA 01085

https://www.callluckyduckplumbing.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed