DaBella - Westborough (Windows)

Very nice roof!!!

Tay, the sales rep was very knowledgeable and professional. He spent a lot of time answering my questions. I decided to replace my roof with GAF American Harvest line. I will return after the install to complete this review but for now, I am very satisfied with Reve Exteriors, LLC.

Reve Exteriors was great! Nicole Lyle has been my point person and she was fantastic! I am awaiting the install, but will leave another review once it's completed. So far I am very impressed with the professionalism and knowledge provided at my in-home consultation. Loved every minute of it!

We are pending the install of our new shower, but just have to say that Daniel Metz and the others at Reve that I have spoken to so far have provided outstanding customer service. Daniel is very professional and knowledgeable about the bath wraps products and features. He was very patient with us as we pondered the design we wanted and helped make it a truly pleasant experience. We are very excited to see the project completed and hope to have Daniel back to see it too!

Tay Huynh from Reve came out and inspected my roof and gave me the estimate. He was friendly and knowledgeable. He showed me problems I didn't know I had that other estimators overlooked, because he inspected the attic unlike the others. He was very informative and I could see how the way they plan to install their product would prevent the sort of damage I had, unlike the products of the other bids I received. Their Golden Pledge warranty seems a great value and surpasses what other companies offer. The Timberline American Harvest shingles also seem to be better quality than the others I learned about. The cost is a bit more than other places, but it seems like it gives better value. I haven't had the work done yet, so not rating the work quality. But so far I'm satisfied with their customer service, knowledge of their product, understanding of the problems I had in my current roof, and thoroughness of my roof inspection.

This review is for the initial estimate and meeting. Paul Rhoton came to our house to give us a quote for new windows. He was kind and knowledgeable.

This review is for the initial estimate and meeting. Paul Rhoton came to our house to give us a quote for a roofing job. He was polite and knowledgeable. He is clearly passionate about his work and the product that Reve uses. He was certainly pushing more than any of the other companies we talked to to get a sale that day. My husband and I don't generally like that kind of sales, but the product and price were certainly the best option for us. We were told that the job would happen within 2-5 weeks, and they've already gotten started. The weather kept the workers from finishing the following day. Once the roof is finished and cleanup has happened, I will return to update the review.

This review is for initial estimate and first meeting of REVE representative. Nicole Lyle came to my house to give a bid she was extremely knowledgable about her product, gave a great presentation and had all the answers to my questions. She was enthusiastic about discounts she could give me and financing that was available, also very respectful of me and my home. I look forward to my new roof being installed and the peace of mind that will come with it.

The "out the door" price sales pressure was a bit disappointing, however, Tay Huynh did a first-rate job of making sure we understood the product, warranty, pricing, and all that. I suspect we'll be well pleased with our roof.

Paul Rhoton and Kevin Marshall who work out of the Kent, WA. office were the sales persons. Paul and Kevin are very knowledgeable about the Reve products. They gave us a complete rundown on the product and the installation procedures. They answered all questions that we had for them right off the top of their head. They took full measurements for the job, and discussed several options to be able to fit the job into our budget. Their professionalism is exemplary. As for the work quality I can not rate that as the work is not completed, but I expect it to be a 5 rating.

I requested a female to come to my home for a quote on replacing my roof. Nicole M. Lyle (having returned from Thailand the day before) arrived early, despite her jet lag. Nicole is knowledgeable, capable and resourceful as well as polite and unassuming. She gave a very thorough presentation of products and procedures, an estimated time line for service and all the answers that I would have received from "Chuck in the truck". By-the-book and right the first time is the attitude she presented with customer service their highest priority. She was very honest and forthright. She went into my attic and took pictures of the problems so I could see for myself. She also pointed out issues that were not done correctly during home construction and said those would also be resolved. The price was higher than others, but to have pace of mind as a single female and to know it is done correctly is priceless. Can't wait for the job to start!

Pricey.......but goes with the old saying "you get what you pay for"! Roof replacement was completed in 2 days and clean-up was immaculate.

We are both 73. I have had three back surgeries, my partner has had a tumor removed from his brain and we were scared of having to step over the tub to enter our shower. Brody came to show us their catalog of walk in showers. He spent a lot of time with us and we selected the one we wanted. He did not attempt to up sell up at all. It took some five weeks to get the product delivered. Robby & Trent were our installers. They spread drop clothes from our front door to our bathroom. After two full days of hard work the walk in was done. Extremely friendly, very helpfull and called up into the bathroom several times to get our option of where things shoudl be placed (grab bars, etc). At one point my partner had a fall and both Robby & Trent helped me by picking him up. Great service and very friendly to boot! I can't say enough.

This is a review of the sales staff. Doug Fowler and Tay Huynh came to my home to assess my need for a new roof, and I was impressed greatly by the comprehensive attention they paid to my home and to my questions. Their quiet professionalism and persistence led me to choose their firm--I had originally only wanted a comparison bid for another roofer.

Work to begin in a few weeks, will let you know. Will let you know the value for the money spent on job completion. Sales staff so far, is awesome, especially Paul Rhoton. Very informative and knows all the products exceptionally well. Jo S. 5/16/16 As promised, I am here to update the original review, after the work has been completed. First of all, the crew from Alside was awesome, fast, professional and did a great job. My issue is with some of the "promises" made by Reve Exteriors. Any and all unused plywood sheets (to replace the wood rot) was to be refunded with a rebate check for the unused, as they order the maximum unsure of the extent of the damage. There were at least 6-8 sheets of unused loaded back up on the truck after job completion, and I have yet to see a rebate check, although I have asked for it to be looked into already. Also, the insulated siding is NOT tax deductible. Only siding with spray foam insulation is. The reason I chose the insulated siding (most expensive), was because it was supposed to be tax deductible. So, I don't have an issue with the work quality, and the house looks great, but ....

This project was as tub/shower replacement. Material was acrylic. REVE Exteriors apparently subcontracts the actual work and the installer was Jon Kromm/Affordable Handyman Service with a partner and the workmanship was high quality. They were also very polite and eager to please. It took quite a while for the tub materials to be available for installation but I expect that that is the norm for tub/showers. The original contract was for a one day install and it ended up two days but, based on the amount of work involved, one day obviously wasn't feasible and it wasn't the installers fault. The contract had an add-on for rotten wood replacement and the total cost ended up 15% higher than estimated but it seems reasonable as an extra day of work was required of the two primary installers. Jon ended up coming back briefly on a third day to finish up a few loose ends. They also provided new wall insulation and Jon corrected a long standing electrical issue in the tub area along with associated drywall repair. We ended up with a very nice looking installation with integrated matching corner shelves, soap dish, two hand rails and a window frame. The surround material also extends all the way to the ceiling where previously it went up to a little above the shower head. Overall, happy with the job. The price ended up higher than expected but as I indicated, it seems more or less reasonable for the total package.

Fast turn around!

The roofing was done well with minimumal damage to the house.

Brody was very helpful in helping us make a decision to buy their product. Steve kept in contact as to installation and Bob did an excellent job installing and cleaning up. I would recommend to others.

Kept me in the loop about what was going on. Time lines etc. Great group of people to do business with.

Process to start in a couple of weeks

We just was super happy with the guys and the company overall.