"Dear Customer, Obridago for sharing your opinion about our work, but I think you forgot to mention, we always answered all your emails, Roberto's called you several times and could not answer you. Its service was not realized with more agility because we depended on a better weather, we had several days of heavy rain and several blizzards from which it was impossible to carry out its work quickly and efficiently. I think you did not clarify well in your review the reality of the delay of your work and we are clarifying so that we all become aware of what happened. Since we thank you for your preference and let us know, our work can be executed very fast but we must have a good weather, otherwise we will wait for better days for the satisfaction of our client, which are very important for us."

"Dear Customer, Thanks for sharing your opniao with us. We would like to clarify the non-performance of the work purchased by Angie's List, the work requested on your property would be much higher than the values and conditions offered by the big deal policy, but we offer a price to do all your work and still use your voucher value bought, but unfortunately the Lord refused to pay an extra job, and with the non - payment we could not do the whole job and also the Lord did not want to do only half and with that he did not accept our work. We are willing to do all the work in the way possible, but within the required payment."