Act One logoApproved Pro
Approved Pro

Act One

Stone Restoration & Polishing - For Business, Grout: Replace or Repair- For Business, Tile & Grout Cleaning - For Business,

About us

Welcome to Act One!! If you need tile, marble or polished concrete maintenance or restoration, you've come to the right place. We're dedicated to keeping your hard floors and tile surfaces looking like you want them to. We work on marble refinishing, tile regrouting, tile repair, grout line recoloring, grout repair, polished concrete floors, stained and polished concrete, granite counter tops, slate, travertine and marble showers, vanities, and floors and deep cleaning of tile, concrete or stone surfaces. If you have any questions, please feel free to call or email - we're friendly folks and we'd be happy to review what you're looking for. If we can't provide what you need, we may know who can in the local Boston area.

Business highlights

Se habla espanol
21 years of experience

Services we offer

Granite countertop polishing, Grout Replace or Repair, Marble Polishing, Polished Concrete, Tile Repair

Amenities

Free Estimates

Yes

Reviews
4.973 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
4%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 73 reviews
Jenny A.
Feb 2025
5.0
Google Review
Act One was fantastic! They answered all the questions I had, explained the options and came promptly as planned to do the job. The shower looked great and it was a pleasure to work with them. I heartily recommend them to anyone needing their services.
Response from Act One

"Thank you Jenny! Much appreciated!"


Jamie G.
May 2024
5.0
Grout: Replace or Repair
Yes, I recommend this pro
Used twice to repair grout. Great experience.

Wendy L.
Apr 2024
5.0
Stone Restoration & Polishing
Yes, I recommend this pro
Trust their experience - we’ll done

Mitch H.
Jun 2021
5.0
Yes, I recommend this pro
They were on time and very professional. All work was completed satisfactorily

Diane D.
Jun 2021
5.0
Grout: Replace or Repair
Yes, I recommend this pro
Clay is extremely professional and paid attention to every last detail!

Allison B.
May 2021
5.0
Grout: Replace or Repair
Yes, I recommend this pro
$1,320
They replied to my inquiry quickly and sent a very reasonable estimate right away. The job was easy to schedule promptly. They came and finished the job when they said they would. Their work was excellent! And they cleaned up after themselves! Great experience!

Martin K.
Dec 2020
5.0
Grout: Replace or Repair
Yes, I recommend this pro
Clay and his staff are experts in this field, with professionalism and highest commitment to customer satisfaction and service. A pleasure to do business with!

Alan S.
Oct 2020
5.0
Grout: Replace or Repair
Yes, I recommend this pro
Clay worked on our 15 yr old stall shower that we had done little to maintain. He was to replace all the grouting for the tumbled marble floor tile and the grout at the intersection of the floor with all vertical surfaces made up of larger marble tile. We initially discovered that the floor grouting was not drying uniformly. Multiple visits and several work arounds later, only confirmed my confidence that Clay had the experience to bring whatever skills were necessary to more than resolve our grout drying problem. Clay is a PRO, a "People Person", and dedicated to satisfying his clients' needs. My review (prior to hiring ACT ONE) of earlier references, was more than confirmed through performance on our job. I heartily recommend Clay for similar projects. Alan S. Boston

K S.
Sep 2020
5.0
Grout: Replace or Repair
Yes, I recommend this pro
$350
Grateful to get the job done!!

David L.
Sep 2020
5.0
Grout: Replace or Repair
Yes, I recommend this pro
Clay was the ultimate professional. He did a great job. I would recommend him without reservation.

Lynne W.
Jun 2020
5.0
Stone Restoration & Polishing
Yes, I recommend this pro
Clay was great! Very knowledgeable about stone and I feel very confident that I will take great care of my kitchen counter tops. Highly recommend!!

Michael B.
Jun 2020
5.0
Grout: Replace or Repair
Yes, I recommend this pro
Clay did a fantastic job on grouting 2 bathroom showers. Excellent job. Highly recommend!!

Smadar B.
Jun 2020
4.5
Yes, I recommend this pro
$1,120
Professional, pleasant, open to questions, neat.

RL L.
May 2020
5.0
Grout: Replace or Repair
Yes, I recommend this pro
$800
Clay is the ultimate professional!

Vs M.
Oct 2019
5.0
Stone Restoration & Polishing
Yes, I recommend this pro

Joseph T.
Sep 2019
5.0
Grout: Replace or Repair
Yes, I recommend this pro
$680
Very professional job. The tub surround looks like a new bathroom.

Judith M.
Sep 2019
5.0
Stone Restoration & Polishing
Yes, I recommend this pro
Wonderful job!

John C.
Sep 2019
5.0
Grout: Replace or Repair
Yes, I recommend this pro
$580
You can't go wrong with Clay and Act One. Professional from start to end. high quality work..

Katy D.
Aug 2019
5.0
Stone Restoration & Polishing
Yes, I recommend this pro
Clay and John are true professionals and very knowledgeable. They did an amazing job on my counters, and I d recommend them highly!!

Pat M.
Aug 2019
5.0
Grout: Replace or Repair
Yes, I recommend this pro
Clay did a great job replacing the caulking in both of my tub areas. He was very thorough and neat. He was great in terms of communicating prior to and during the job. He even went above and beyond and fixed a piece of wood stripping leading into the bathroom because it was loose! He also has a great sense of humor:) I would definitely recommend him to anyone needing a similar job done. He is very knowledgeable about his trade and I m sure could tackle much larger jobs as well.

Laura E.
Aug 2019
5.0
Grout: Replace or Repair
Yes, I recommend this pro

Shawna S.
Aug 2019
5.0
Stone Restoration & Polishing
Yes, I recommend this pro
$1,220
Act One idd an incredible job on my slate floor! I cannot believe how great it looks.

Robert C.
Jun 2019
5.0
Grout: Replace or Repair
Yes, I recommend this pro
$940
Detailed all information to me .So I could understand everything he was going to do.

Marie-Louise F.
Jun 2019
5.0
Grout: Replace or Repair
Yes, I recommend this pro
Awesome job! Will here again if needed!!

Brian F.
Apr 2019
5.0
Grout: Replace or Repair
Yes, I recommend this pro
Great work. Showed up on time, worked fast, reasonable price. Did great work
Showing 1-25 of 73

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Act One is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 6:00 PM Tuesday: 7:00 AM - 6:00 PM Wednesday: 7:00 AM - 6:00 PM Thursday: 7:00 AM - 6:00 PM Friday: 7:00 AM - 6:00 PM Saturday: 8:00 AM - 4:00 PM Sunday: 8:00 AM - 4:00 PM
Yes, Act One offers free project estimates.
No, Act One does not offer eco-friendly accreditations.
No, Act One does not offer a senior discount.
No, Act One does not offer emergency services.
No, Act One does not offer warranties.

Contact Information

15 Main Street, Suite 138, Watertown, MA 02472

Service Hours

Sunday:8:00 AM - 4:00 PM
Monday:7:00 AM - 6:00 PM
Tuesday:7:00 AM - 6:00 PM
Wednesday:7:00 AM - 6:00 PM
Thursday:7:00 AM - 6:00 PM
Friday:7:00 AM - 6:00 PM
Saturday:8:00 AM - 4:00 PM
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