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Preferred Air

Heating and Air Conditioning

About us

Preferred Air Inc. has been servicing homes on the North Shore and surrounding areas since 1991. We have earned a community-wide reputation for honesty, professionalism, and courteous service. Our company prides itself on using leading technologies in the field. There is more to your heating and cooling system than just heating and cooling. We will help you get the most from your existing system in comfort, safety, and energy savings. Our service technicians are factory-trained and on call 24 hours a day. Our service technicians are neat appearing, careful of their speech, and have respect for your property. They are all at the top of their field, and we are very proud to have them as part of our team. Our electronically dispatched trucks are ready to assist you with any difficulties you have. Preferred Air Inc. also offers a Full Service Sheet Metal Department, including a custom duct fabrication division. We specialize in custom ductwork. Whenever the ductwork needs to fit and whatever size and shape it needs to be, our sheet metal team can do small change-outs to full-scale commercial jobs. We do complete design build jobs and offer engineering services to meet your needs. Call today for your free professional system evaluation and estimate on upgrading or replacing your current system.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Providing Heating & Air Conditioning for home & businesses, Service All Brands, Residential, Commercial, Maintenance Plans, Custom Duct Work, Heat Pumps, Gas Furnaces, Humidifiers, Gas Boilers, Ductless Splits, Geothermal, De-Humidification

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.931 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-31 of 31 reviews

kimberly C.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very smoothly
Description of Work: Cleaning of vents
Rating CategoryRating out of 5
Yes, I recommend this pro

stephen J.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Routine maintenance that pointed out problems with incoming gas service. Tech was on the ball!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Paulette M.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced two oil fired heating systems and twoA/C compressors with gas fired heat and new A/C units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Jennifer D.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Our furnace was leaking water - they quickly found and repaired it. In the past, we have had other companies service our furnace, which is an unusual brand and type, and its been a huge headache. Preferred Air did a great job - on time, pleasant and professional, explained the issue in an easy to understand way, reasonable prices. They fixed our central air in the summer of 2013 and did a wonderful job for us then as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Paul R.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I've known for a long time that I needed a new heating system and finally decided to start the process in Sept 2014.The existing system had the boiler in the kitchen, partial radiant floor heating that was inadequate and a family room with a failed propane wall heater. My oil tank was in closet between the family room and garage with the oil line running in the concrete slab. I contacted many HVAC companies for estimates, many of them Angie Listers. Most would show up to look over the situation say they would get back to me and never do so even after repeated calls.Preferred Air was the only company that followed up. They gave me several options for ways to heat and provide central air and always listened to my concerns. They installed all new duct work in a cramped attic when most companies said they wouldn't. Tom and Bob returned several times to work out the details. Installers were extremely professional and neat and I never had a concern leaving them at my house while I was at work. Bob called me several times to update me on progress and coordinated with the gas company. System works like a charm. If you need HVAC work done I would highly recommend Preferred Air.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

betty S.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Preferred Air was terrific. They came back to adjust the system as needed and were punctual and neat. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000
    • 1
    • 2(current)

Contact information

424 Boston St, Topsfield, MA 01983

http://www.PreferredAir.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
RT-014557
Trade License Locale
MA
Trade License Authority
Massachusetts Board of Building Regulations and Standards
Trade License Expiration
10/22/2021
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Preferred Air is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Preferred Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Preferred Air offers free project estimates.
No, Preferred Air does not offer eco-friendly accreditations.
No, Preferred Air does not offer a senior discount.
Yes, Preferred Air offers emergency services.
No, Preferred Air does not offer warranties.
Preferred Air offers the following services: Providing Heating & Air Conditioning for home & businesses, Service All Brands, Residential, Commercial, Maintenance Plans, Custom Duct Work, Heat Pumps, Gas Furnaces, Humidifiers, Gas Boilers, Ductless Splits, Geothermal, De-Humidification

Contact information

424 Boston St, Topsfield, MA 01983

http://www.PreferredAir.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day