Jordan's Furniture

Furniture - Sales, Mattresses

About us

Jordan's Reading offers a huge showroom of quality designer furniture, a 500-seat IMAX movie theater and Beantown, a replica of downtown Boston made from 25 million jellybeans.

Business highlights

107 years of trusted experience

Services we offer

Quality Designer Furniture


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.419 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
16%
3
16%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.4
responsiveness
4.5
punctuality
4.5
Showing 1-19 of 19 reviews

Geoff P.
08/2016
5.0
mattresses
  + -1 more
My box springs would not fit up the stairs in my new house. I called Jordan's, they got me new split box springs the next day and took away the old ones. The price was good and the service was outstanding.
Description of Work: New split box springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Vincent F.
06/2016
4.0
furniture sales
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara M.
03/2016
5.0
furniture sales
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,600

jeanne A.
07/2015
3.0
furniture sales
  + -1 more
unknown
Description of Work: I had ordered a custom ottoman to go with a sectional. When the furniture arrived - the ottoman was not the one I had ordered - and the sales person insisted that I told her I wanted the non-custom ottoman. This was after - I had spent two days with this very same sales person picking out special order fabric for the ottoman and had received a swatch for matching purposes. She was incredibly rude.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$2,500

Stephen and Lonna L.
02/2015
5.0
furniture sales
  + -1 more
unknown
Description of Work: Delivered and set up furniture

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Christine G.
12/2014
3.0
furniture sales
  + -1 more
It went well, delivery was delayed but I was told in advance. Furniture arrived and was put where it was requested!
Description of Work: Delivered furniture

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$2,000

Mike F.
06/2014
5.0
furniture sales
  + -1 more
Jordan's was extremely helpful in assisting us with our furniture purchase and accommodating when we needed to make last-minute changes to our order. The furniture delivery process was highly efficient and went smoothly.
Description of Work: Assisted with furniture purchase, delivery and warranty items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Sean C.
12/2012
5.0
mattresses
  + -1 more
I first went to sleepy's, but they gave me the runaround and wouldnt cost compare. Jordan's was easy from start to finish. They just let us test them out, then we left to get dinner and talk about it, came back and bought the right mattress for us. Yes it was expensive, but thats not because Jordan's price was expensive, in fact it was a good deal, it was an expensive mattress. We love it. The movers got it up a tight space (king size) with minimal problems. Great job. Would definitely go back there again for my next mattress.
Description of Work: Bought an expensive King Size mattress

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

susan C.
08/2012
4.0
mattresses
  + -1 more
It is a wonderful company to deal with. They stand behind their furniture. They deliver the stuff when they say they will. The set up was absolutely amazing. They leave things probably better then when they got there and their prices are better then any high end company and their products are high end.
Description of Work: I bought my mattresses from Jordan's Furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Lindsay C.
07/2012
5.0
furniture sales, mattresses
  + 0 more
My daughter and I entered the showroom - within 30 seconds were greeted by a professional salesperson - he asked us what size and $ range we were looking to spend in - and showed us 3 examples within that range, clearly described the levels of support, etc., and we discussed delivery options (we wanted to drive away with the mattress/foundation on our car - and asked if that would be possible and if the stock room staff would help - yes! Happily!) and within 10 minutes we purchased a great set which we paid for right in that departmen (no longer needing to go to the "payment center") which was convenient. The stock room staff were FABULOUS - professional, friendly and polite - and FAST. The nicest associate loaded and tied securley both pieces and assured us we could drive on the highway with no problem - the load would be securely tied - and it was! We really enjoyed the whole process - Thank you Jordan's!
Description of Work: Advising us on the best mattress for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Alice S.
04/2012
5.0
furniture sales
  + -1 more
I like their quality, their selection, and their pricing. I also like their customer service and their delivery. I would use them again in the future if I needed to.
Description of Work: I have bought furniture from Jordan's Furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Julia W.
04/2012
5.0
furniture sales
  + -1 more
It depends on the sales person you get but 9 out of 10 are excellent. We have bought furniture from them off and on over the past 3 years. They have good prices and we will continue to use them.
Description of Work: I bought my furniture with Jordan's Furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Tushar S.
01/2012
5.0
furniture sales
  + -1 more
They have a great selection to choose from. I was happy with the service they provided as well as the furniture quality. I will definitely be using them again.
Description of Work: Jordan's Furniture is a retail furniture store.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

JEANNINE J.
05/2009
5.0
furniture sales
  + -1 more
They stand behind everything they sell. It doesn?t matter what I buy. If I am not satisfied, they will try to help me. They don?t make a big feel about it or try to cheat me on anything. They are very very honest and very friendly. Their price is reasonable. They are very punctual, and I have had a great experience with them. The people that wait on us for the mattresses know exactly what they are talking about. It is a good company to deal with, and everything I have bought there has been great. I got a different cover on the lounging chair than what was in on the floor and it came in at the right time.
Description of Work: I bought a Tempur-Pedic bed set from them. I bought a sofa from them 4-5 years ago. I recently bought a lounging chair.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

TRACY V.
03/2009
5.0
furniture sales
  + -1 more
Jordan's Furniture is a fun store. They have things to do for kids while the parents can shop. They don't breath down your neck. They let you shop on your own unless you have a question. It has been a great experience.
Description of Work: I used Jordan's Furniture to buy a king size bed with box springs and they delivered it too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

robert C.
02/2009
4.0
furniture sales
  + -1 more
I wanted a specific kind of desk and I found it there. They had the style that I was looking for. Anybody there will talk to you about what you need, and everyone is pretty knowledgeable. It was a painless experience. The salesman was great at helping me figure out the exact kind of desk that would work for me. In fact, because of the information he gave me I was able to help the delivery man to get the desk in without breaking anything.
Description of Work: We purchased a couch, a chair, an ottoman, and a desk from Jordan's Furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,400

Luis M.
09/2007
2.0
furniture sales
  + -1 more
Not too good. The people they used to install the adjustable bed didn't know what they were doing.
Description of Work: Purchased several bedroom sets. One of them was an adjustable bed. The delivery was on time. Price was fair. Installation of the adjustable bed was a total bust. We don't use it because we are afraid it will break the bed. We called the company and they sent two different "technicians" who blamed each other of the improper installation. When we asked Jordan to pick up the bed, they immediately referred us to the bed manufacturer. It didn't go anywhere. We paid over $2500 for the system and mattress and are considering scrapping them all together and buying something else.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$7,000

EMILIE H.
10/2006
3.0
furniture sales
  + -1 more
Our salesperson was OK, but rather distracted. She didn't care about us once we decided to buy. The delivery was terrible. They gave us a four hour delivery window and then showed up three hours late. So basically we had to stay home all day. Then we discovered that one of the pieces had a major flaw, and needed to be replaced. It took a few weeks to get the replacement.
Description of Work: Bought baby furniture and had it delivered.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$1,400

WENDY P.
10/2006
5.0
furniture sales
  + -1 more
I love Jordan's! It's a fun store to visit because of the fabulous ice cream and liquid fireworks display, but the furniture is great quality and very reasonably priced! I've shopped other furniture stores in the area, but they don't compare. Jordan's is always my first stop. When you move, if you change your address with the post office, you'll get a coupon in the mail. Also if you buy something and have it delivered, they give you 1 week to decide to purchase additional items from the same set and they will deliver a second time for free!
Description of Work: Bought dining room table and chairs, matching server from the store. The table and chairs were delivered and I later picked up the matching server.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

    Contact information

    50 Walker's Brook Drive, Reading, MA 01867

    http://www.jordans.com/

    Service hours

    Sunday:
    11:00 AM - 7:00 PM
    Monday:
    10:00 AM - 10:00 PM
    Tuesday:
    10:00 AM - 10:00 PM
    Wednesday:
    10:00 AM - 10:00 PM
    Thursday:
    10:00 AM - 10:00 PM
    Friday:
    10:00 AM - 10:00 PM
    Saturday:
    10:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture - Sales,
    Mattresses

    FAQ

    Jordan's Furniture is currently rated 4.4 overall out of 5.

    Sunday: 11:00 AM - 7:00 PM

    Monday: 10:00 AM - 10:00 PM

    Tuesday: 10:00 AM - 10:00 PM

    Wednesday: 10:00 AM - 10:00 PM

    Thursday: 10:00 AM - 10:00 PM

    Friday: 10:00 AM - 10:00 PM

    Saturday: 10:00 AM - 10:00 PM

    Jordan's Furniture accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Jordan's Furniture does not offer free project estimates.
    No, Jordan's Furniture does not offer eco-friendly accreditations.
    No, Jordan's Furniture does not offer a senior discount.
    No, Jordan's Furniture does not offer emergency services.
    No, Jordan's Furniture does not offer warranties.
    Jordan's Furniture offers the following services: Quality Designer Furniture

    Contact information

    50 Walker's Brook Drive, Reading, MA 01867

    http://www.jordans.com/

    Service hours

    Sunday:
    11:00 AM - 7:00 PM
    Monday:
    10:00 AM - 10:00 PM
    Tuesday:
    10:00 AM - 10:00 PM
    Wednesday:
    10:00 AM - 10:00 PM
    Thursday:
    10:00 AM - 10:00 PM
    Friday:
    10:00 AM - 10:00 PM
    Saturday:
    10:00 AM - 10:00 PM