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Cooling Unlimited Inc

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Cooling Unlimited, Inc. is a full service HVAC company that has been accommodating the heating, cooling, and plumbing needs of the Greater Boston area for over 25 years. It is a family owned and operated company that has built an excellent reputation in the air conditioning, heating, and plumbing industry and in the community we serve, through vigorous dedication to service and excellence. Our company specializes in residential, commercial, and new construction sales and service, and has certified technicians capable of repairing, replacing, or servicing every major make and model of HVAC and equipment. In addition to heating and air conditioning, our company also offers solutions for plumbing, refrigeration, air purification, ventilation, and indoor air quality. We offer only the highest quality products in the industry and have established strong relationships with vendors and distributors. Our fleet of ten trucks and over 20 full time employees allows us We typically respond to a service request on the same day it is received and regularly are able to complete an installation within two business days. Moreover, we have an experienced technician available for emergency calls 24 hours a day to ensure that a minimum amount of time elapses between an urgent request and the satisfaction of that need. We offer competitive preventative maintenance agreements wherein our technicians visit your home twice per year to evaluate, maintain, and clean your systems to assure maximum efficiency of operation. At Cooling Unlimited, we are very selective in hiring our installers, technicians, and office staff to ensure that each and every member of our team is qualified to service our customers. All of our field technicians are NATE certified, which means they have earned a national competency certification that helps ensure your satisfaction.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Heating, air conditioning, plumbing, repairs, installations, heat pumps, oil furnaces, boilers, gas furnaces, hydronic heating, indoor air quality products, zoning, gas stoves, dryers, bathroom, kitchen remodeling, water heaters, ventilators, ductless mini splits, tankless water heaters, steam boilers, radiant floor heat, high velocity systems, geothermal, air handlers & condensers.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.5373 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
13%
3
4%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 326-350 of 373 reviews

Julie T.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Sonja H.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They had to replace one of the coils that was defective.
Rating CategoryRating out of 5
Yes, I recommend this pro

bernadette F.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had 2 a/c units to be looked at. 1st unit needed a capacitor & Coolant. Repairman suggest that compressor may need to be replaced & could be leaking the coolant from the inside of the apartment. Both to be done at a later date. 2nd unit (did not have a problem ) was looked at and coolant was added at no charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$740

Tim D.
09/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called to set up the tune up for my system, the tech arrived and stated he could not just do a simple tune up, that the system required much more work than would be covered in the coupon. He stated the coupon could not be used towards the estimate he would do on the work required so I had to pay $129 that day for the estimate of work. He stated it would likely be around $500 for the total job, but that he did not have the prices available to him for all the parts. When I called the office later to get a firm estimate, I was told it would be just over $1000 to get the system in good working order. I then managed to get my father-in-law to come over, who works as an HVAC specialist for Harvard University. He found some loose wires within 5 minutes, fixed them, and the system has since been working great for the past 4 months. Needless to say, I do not wish to do business with this company and would like a refund for the coupon. Thank you for your consideration, Chris Silvius.
Rating CategoryRating out of 5

Pamela C.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was alright.
Description of Work: Heating and A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Cooling Unlimited Inc
Thank you for your review!

Chris E.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had Cooling Unlimited come to do a A/C Tune Up and inspection on my system as an Angie's List Big Deal. The Big Deal price was great and they took care of my system. But they found several issues which needed to be dealt with. They explained all the issues with photos and provided a reasonable breakdown of how much it would cost to fix. They suggested that with the age of my system (12 years) it might be more cost effective to leave it alone for now and buy a new system soon. Their prices seemed a bit higher for the repairs than I probably would have gotten if I got quotes from other companies, but I went ahead with the work. My system has worked very well through this summer and my electric bills have been substantially lower despite being the same system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Cooling Unlimited Inc
Thank you so much for this review! We appreciate you taking the time to let us know how we did.

Pam D.
08/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Unclogged a sink. We have used them twice now. One was an emergency and they came the next morning ( we called them at 9 pm the night before) The second time they came the same day. The were very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Marc B.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Overall went very well
Description of Work: AC tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Unlimited Inc
Thank you for your review!

Andrew M.
07/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: They came out as part of a $69 A/C tune up. The unit had not been serviced since at least us moving into the house about 5 yrs ago and figured it was time. They came out and appeared to do what was listed on the Big Deal sheet and they found a few things to fix. Again this was not a big surprise as the unit is 9 yrs old. They gave me an estimate for over $800 worth of services: a chemical cleaning of the outside unit, capacitor replacement and a new condensate pump. i had the first 2 services completed but declined the pump. | They were polite professional and moved about the job quickly. I did feel the tune up was more of an excuse to give me a list of repair items. The unit does start up quickly and looks better than it has since we moved in. I am still a bit taken aback at the $300 dollar charge for a new condensate pump. A quick review of the web for costs of a pump anywhere from $30-$115. The higher end being for very large units, not really a home unit. I split the diffrennce and bought a $75 unit. It took 10 minutes to change over. SO i have no idea where 300 comes from. | Because i do believe the guys were professional and did understand what they were doing i would use the services again if i had issues.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$500

kenneth W.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Pool Heater was not warming water - diagnosed and replaced capacitor same day, would recommend highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Cooling Unlimited Inc
We appreciate you taking the time to give us this review!

Mary Lou L.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Unlimited Inc
Thank you for the grades!

Roy L.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I paid for a service tune-up on my air conditioning system. They came right on time. Unfortunately, my AC wasn't working properly so he could not perform the tune-up. Instead, he diagnosed the problem and charged me the diagnosis fee. This was fine, he opened his price sheet and gave me an idea what repairs would cost and said someone would get back to me with a quote. A week went by, no response at all. So, I fixed the problem myself. I then re-scheduled a new tune-up (since I had already paid for it through Angie's List). This time a different guy showed up but he was right on time. He seemed less than interested in me watching him do the work so I let him to it. The work took him 15-20 minutes, when he was done, he gave me a list of $500 worth of maintenance repairs that should be done. He did not show me the issues he was referring to though. I am debating having them do the work and finding someone else.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Cooling Unlimited Inc
I am extremely sorry that you had to wait so long between getting your system repaired after the first time the technician was out at your home. There was a miscommunication between our technician and office personnel regarding the repair that you needed done. This is honestly not a common occurrence and this is definitely not how we do business. We strive to make sure that we get all of our customers with no a/c back up and running in the same day...if not then within 24 hours. So I am deeply sorry that you waited so long without being contacted for the repair. With regards to the second time we came out to do the Angie's List Big Deal A/C PM, I apologize that we sent a different technician out to your home. We usually always send the same technician because he is familiar with the customers home, however, the technician that had previously been at your home called out sick that day, which is why we sent a different one. The technician that came out to your home did not follow Cooling Unlimited's procedures during your appointment. Although he provided you with a written work order of the repairs he recommended, he should have also explained as well as showed you what he was recommending and why. We apologize that that was not the case when he was at your home. If you would like us to send another technician to walk you through the recommended repairs in more detail, please let us know. Sincere Apologies, Cooling Unlimited

Sergio S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Cooling Unlimited Inc
Thank you for your review.

Ellen M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: The technician serviced my air conditioning unit and explained exactly what he did and what I need to do going forward to maintain the system. He answered all of my questions and was very polite. I asked that they come back to do an estimate on replacing my heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Eli N.
06/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The person came and performed an AC tune up and assessed our ac system. The person took pictures and was supposed to email them to me with an assessment of other work that was recommended to be done. I never heard from them again. While the work they did at the time was great, when you recommend that the entire system needs to be replaced or just a few small fixes and you never hear back I find to be very unprofessional. At this point if this follow up work needed to be done I would not use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0


Response from Cooling Unlimited Inc
We apologize that you never received any correspondence from us regarding the repairs the technician recommended when he was out at your home. The reason for this was that the technician had listed out exactly what repairs he recommended on your work order along with the price for each repair, but you had checked off that you declined the work. As a result, we did not realize you were looking for us to email you over anything. In addition, the technician also wrote that the office would provide you with a quote for some ductwork changes. Our office called you a couple days after the technician was there to setup a time for one of our salesmen to come out and give you an estimate on the duct repairs, but we never heard back from you. I apologize as I feel awful that you think we just never contacted you with the information you requested. There was obviously a miscommunication somewhere. If you are still in need of the duct modifications, please let us know as we would love to come out and provide you with a quote on the work.

Andrew B.
06/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Nothing

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0

$69

Response from Cooling Unlimited Inc
We were scheduled to go out to this customers home for an Angie's List Big Deal for their A/C system on 5/12/2014. Our technician showed up to the customers home during the scheduled appointment time, rang the doorbell and knocked on the door a few times. He then waited and no one came to the door. At that point, he called into our office because he didn't think anyone was home. Our service dispatcher called the customer several times to find out if someone was home and just not answering the door or to see where the customer was. However, the customer never answered any of the phones calls. At that point, we had no choice but to send our technician on to his next call as he had waited a good 15-25 minutes. I am very confused by the grading that you have given us and I don't think that it is a very fair assessment of our company. We would be more than willing to discuss this further with you as well as get you re-scheduled for another day that you are available for us to come out and perform the Angie's List Big Deal A/C PM.

Emilian G.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cooling Unlimited provided great service and were very prompt, courteous and professional. Given that, the only negative I saw was the price appeared to be on the high side. To their credit, they were helpful in getting some rebates for me for the installed equipment, but the final price was higher than competitors.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Response from Cooling Unlimited Inc
Thank you for taking the time to write this review!

Suzanne T.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repair and service

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Stephen D.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$1,500

Response from Cooling Unlimited Inc
Thank you for the review

Ruth R.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Provided a helpful overview of the central ac maintenance needs.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Cooling Unlimited Inc
We appreciate you taking the time to provide us with feedback on our service! I will pass this on to the technician :)

Jocelyne G.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 20 point air conditioner tune-up. Went very well. He gave me an estimate on things that need to be fixed and didn't pressure me to do it right away. I'm going to get another estimate and if comparable, I'm calling Cooling Unlimited back!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Gracemarie F.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Our air conditioning unit was lubed. Unfortunately, we needed a new unit. Within a week, Cooling unlimited replaced our unit at a very fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Jennifer R.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They cleaned and tuned up my gas furnace and central air conditioner systems which hadn't been cleaned in at least 4 years. The person was very punctual, professional, and worked quickly. He replaced a few parts that were not performing well, and thoroughly cleaned everything. He also gave me a lot of good information about how to keep the system running well. Although the Big Deal from Angie's List was a great deal, the work done over and above this (including the parts needed) was very expensive (although this was probably fair market value).

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Michael L.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Overall, the job went well. The only problem was that there were some pieces of duct work that were not properly attached and air was leaking out. And, a piece of duct work that was not being worked on was damages and a gaping hole was present allowing air to escape; it was not brought to my attention. I had to inspect the project to notice these issues. However, they responded promptly to fix the issue.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$20,000

RICHARD D.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Will be performing service soon

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Contact information

565 Main St, Reading, MA 01867

https://www.coolingunlimited.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
3643
Trade License Locale
MA
Trade License Authority
Massachusetts: Contractors - Public Safety

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Drain Cleaning,
Air Duct Cleaning,
Lighting,
Fencing,
Heating Oil,
Solar Panels,
Sewer Cleaning,
Natural Gas Lines

FAQ

Cooling Unlimited Inc is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Cooling Unlimited Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Cooling Unlimited Inc offers free project estimates.
Yes, Cooling Unlimited Inc offers eco-friendly accreditations.
No, Cooling Unlimited Inc does not offer a senior discount.
Yes, Cooling Unlimited Inc offers emergency services.
No, Cooling Unlimited Inc does not offer warranties.
Cooling Unlimited Inc offers the following services: Heating, air conditioning, plumbing, repairs, installations, heat pumps, oil furnaces, boilers, gas furnaces, hydronic heating, indoor air quality products, zoning, gas stoves, dryers, bathroom, kitchen remodeling, water heaters, ventilators, ductless mini splits, tankless water heaters, steam boilers, radiant floor heat, high velocity systems, geothermal, air handlers & condensers.

Contact information

565 Main St, Reading, MA 01867

https://www.coolingunlimited.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM