Reviews
2.01 Reviews
Showing 1-1 of 1 reviews
Paul G.
01/2012
lawn mower repair
 + -1 moreI cannot recommend Dons anymore. They have always done a good job with repair and maintenance of my snowblower. I will give them that. However the customer service and friendliness factor was much better when the father was in charge. The son runs the business now and I have found him to be less than friendly. I have gone in several times and they almost act like they are doing you the favor. They will help you "when they get around to it", that's the vibe I now get from the son. Whereas the father who used to run the business was very talkative, nice and couldn't do enough for you. Let me reiterate, they still do a good job with repair that's not the issue. I felt as though they don't want my business that's fine. We went to Maestranzi Bros. and bought a new snowblower. Plus when we need it serviced we are taking it back to Maestranzi and not to Don's.
Description of Work: I have had snowblowers serviced by Don's in the past. The last time I went in was to try and discuss buying a new snowblower. The work done is good work, but I have been unimpressed with the customer service my last several times.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Contact information
647 LOWELL ST, Peabody, MA 01960
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Mower & Power Tool Repair
FAQ
DON'S SMALL ENGINE REPAIR is currently rated 2 overall out of 5.
No, DON'S SMALL ENGINE REPAIR does not offer free project estimates.
No, DON'S SMALL ENGINE REPAIR does not offer eco-friendly accreditations.
No, DON'S SMALL ENGINE REPAIR does not offer a senior discount.
No, DON'S SMALL ENGINE REPAIR does not offer emergency services.
No, DON'S SMALL ENGINE REPAIR does not offer warranties.
Contact information
647 LOWELL ST, Peabody, MA 01960