Reviews
3.01 Reviews
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Showing 1-1 of 1 reviews
Scott M.
Sep 2013
Auto Service
I had never dealt with Rick before - someone recommended him.
I forget what I first went to him for - I had just bought this used Camry - and put it on the road.
My 1st appt for the light - I was only there a short time. Rick found the previous owner had unplugged a vacuum hose under the hood. He reconnected it - and cleared the light.
About 4 or so days later - the light came back on.
So this is a week after the 1st time - it was a Monday - and he had 'no time' to see me that day.
So - he had me come by the next day - Tuesday.
He said it was 'Either' that vacuum thingy under the hood OR the 'canister' by the gas tank - which would be like $700+.
When I picked it up --- he had replaced Both!! - So I think on this trip it was over $800.
The following Saturday night - the damned light came back on.
I called him Monday - he said - it must be a defective (new) canister.
He had one brought down from Nashua - but this time - he 'Couldn't' work on my car - until Wednesday.
I have to give him some credit - he did Not charge me for the labor to Re-replace the Newer canister. - And Toyota ate the 2nd canister. --- But can you guess???
_Yup - the light came on again (always on a Saturday night) : (
It was getting to be - that every Monday morning - I'd call Rick - and as the weeks went on - he kept telling me - he had 'People - who were Ahead of me'. - I told him - I think I'M ahead of them - I started with this - about TWO Weeks ago!!
He made me wait till like THURSDAY. : (
Now - I called - and NO ONE answered. - I waited like 15 minutes - BLOCKED my number - THEN he picked up!
THEN --- AFTER all of this - he said for me to Bring it To Toyota. At Toyota - they found an odd issue that should have been addressed back in 1999. And - they said Rick's software probably is NOT sufficient to find this problem.
I might not - or I think - I probably didn't need the whole canister at all. - But Toyota says there is no way to know now.
He might have done the right thing anyways.
Ultimately - I think to diagnose any such thing now - I will START at Toyota - then - maybe have Rick fix it.
I do NOT like that Rick did Not direct me this way to being with.
He seems like a very nice guy - but/and - I was out about $1,000 --- and less and less - was he wiling to work on my car - and get me in sooner - rather than later.
I think I could have saved about $700 - if I had Started - with having Toyota diagnose that light. : (
I forget what I first went to him for - I had just bought this used Camry - and put it on the road.
My 1st appt for the light - I was only there a short time. Rick found the previous owner had unplugged a vacuum hose under the hood. He reconnected it - and cleared the light.
About 4 or so days later - the light came back on.
So this is a week after the 1st time - it was a Monday - and he had 'no time' to see me that day.
So - he had me come by the next day - Tuesday.
He said it was 'Either' that vacuum thingy under the hood OR the 'canister' by the gas tank - which would be like $700+.
When I picked it up --- he had replaced Both!! - So I think on this trip it was over $800.
The following Saturday night - the damned light came back on.
I called him Monday - he said - it must be a defective (new) canister.
He had one brought down from Nashua - but this time - he 'Couldn't' work on my car - until Wednesday.
I have to give him some credit - he did Not charge me for the labor to Re-replace the Newer canister. - And Toyota ate the 2nd canister. --- But can you guess???
_Yup - the light came on again (always on a Saturday night) : (
It was getting to be - that every Monday morning - I'd call Rick - and as the weeks went on - he kept telling me - he had 'People - who were Ahead of me'. - I told him - I think I'M ahead of them - I started with this - about TWO Weeks ago!!
He made me wait till like THURSDAY. : (
Now - I called - and NO ONE answered. - I waited like 15 minutes - BLOCKED my number - THEN he picked up!
THEN --- AFTER all of this - he said for me to Bring it To Toyota. At Toyota - they found an odd issue that should have been addressed back in 1999. And - they said Rick's software probably is NOT sufficient to find this problem.
I might not - or I think - I probably didn't need the whole canister at all. - But Toyota says there is no way to know now.
He might have done the right thing anyways.
Ultimately - I think to diagnose any such thing now - I will START at Toyota - then - maybe have Rick fix it.
I do NOT like that Rick did Not direct me this way to being with.
He seems like a very nice guy - but/and - I was out about $1,000 --- and less and less - was he wiling to work on my car - and get me in sooner - rather than later.
I think I could have saved about $700 - if I had Started - with having Toyota diagnose that light. : (
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FAQ
RICK'S AUTOMOTIVE is currently rated 3.0 overall out of 5.
No, RICK'S AUTOMOTIVE does not offer free project estimates.
No, RICK'S AUTOMOTIVE does not offer eco-friendly accreditations.
No, RICK'S AUTOMOTIVE does not offer a senior discount.
No, RICK'S AUTOMOTIVE does not offer emergency services.
No, RICK'S AUTOMOTIVE does not offer warranties.