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About us
Did you know that it's unwise to spend too much but it's worse to spend too little? How do you choose the right contractor? First, they should listen to what you want to have done, then they should take a look at what needs to be done. Our certified expert will provide a full inspection of the problem areas. We will take digital photos of these areas, and provide a complete color coded plan so that you can see what we saw. IN EXCHANGE FOR OUR TIME AND EFFORTS, ALL THAT WE ASK IN RETURN IS THAT ANYONE WHO WOULD HAVE INPUT BE PRESENT TO DISCUSS YOUR OPTIONS. We believe that this approach provides everyone with the best way to make a good informed decision. If you agree, please call us now. You'll be glad you did! Since 1969, GF Sprague has worked with discerning homeowners who buy the right job at the right price.
Business highlights
Emergency services offered
56 years of experience
Services we offer
Weather Tight Roofs - Gutters - Chimneys - Windows. 40 Year Workmanship Warranty & Free Periodic Inspections.
Services we don't offer
Ask for details.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Financing Available
- Check
- Visa
- MasterCard
Our recent projects
- 42
Assorted photos uploaded by GF Sprague & Company, Inc.
Reviews
4.5285 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 9% | ||
| 5% | ||
| 2% | ||
| 5% |
Filter reviews by service
Showing 51-75 of 285 reviews
Joseph R.
Sep 2017
Roofing, Gutter Repair and Replacement
Very well.
Response from GF Sprague & Company, Inc.
"[Member Name Removed] thank you for taking the time to write the review."
Peter H.
Sep 2017
Roofing, Gutter Repair and Replacement
the team led by Brian did an excellent job.
Response from GF Sprague & Company, Inc.
"Thank you for the shout out about Brian. He has been with us for 8+ years and is a valuable contributor."
Sarah S.
Sep 2017
Roofing, Gutter Repair and Replacement + 1 more
They were extremely honest with their estimate of what couldn't be done and honest and thorough about what they did do. I would hire them again in an instant.
Response from GF Sprague & Company, Inc.
"Thank you for the great review."
Peter S.
Aug 2017
Gutter Repair and Replacement
A sales professional showed up and wanted to make an overall inspection of roof, windows, and gutters. In return I was expected to sit down and listen to a presentation of everything Sprague proposes. My roof is 2 years old and my windows are in good working order. I don't need a timeshare type of sales pitch. I sent the salesperson on his way.
Response from GF Sprague & Company, Inc.
"I am sorry we were unable to help you on this project. Perhaps in the future we will be able to work together."
William O.
Aug 2017
Roofing, Gutter Repair and Replacement
My relationship with GF Sprague got off to a bad start but later went well. They were assigned by an insurance company to inspect my roof. They charged me $1200 to walk around for a few minutes and look at the roof--because they knew they had me hostage. The insurance company expressed shock at that charge. They told me everything was fine but then tried to get me to do vast amounts of work that others said was unnecessary. There were a couple less expensive things that did need doing, with some urgency, and the representative, Mark, promised to get back to me with an estimate on those but did not do so. When I complained, another man, Bob Scribner, jumped right on the job. The relatively small but urgent concern was that I had large amounts of water coming onto my patio from underneath the gutter and I couldn't determine the cause. The initial GF Sprague representative Mark, had told me that the problem was a mis-installed gutter and fixing it would be very expensive. Nobody else seemed to think that was the problem. There was no plumbing in that area and my air conditioner firm, Sila, had looked at it and said it absolutely had nothing to do with the air conditioner. Bob said, on the contrary, it looked like it was coming from an area that should have been hooked up to an air conditioning drain. Sila looked at it again and said, no, the air conditioning drain went out the opposite corner of the house. Bob suggested opening up part of the roof and looking. He was very clear that he might be wrong, and that it would cost me even if he was wrong, but he thought it worth trying. He was absolutely right. There was a dual air conditioning drain that wasn't properly connected into the gutter. A Sila technician came over and expressed the strongest skepticism that this was the real problem but restored the connection. The problem instantly went away. Bob and his company GF Sprague had it absolutely right. Mark had told me that the problem was caused by a wrongly installed gutter and that fixing it would be extremely expensive. But the charge for Bob and Brian to fix the actual problem turned The roof work and additional replacement of downspouts were done by another technician, Brian, who did what appears to be a great job. Brian was prompt, hardworking, and very pleasant and professional to work with. I would welcome him back anytime. The $1200 inspection charge was supposed to be creditable toward other work, so I asked that it be used that way. For several weeks GF Sprague said it was having difficulty verifying that payment, but as soon as I provided my bank records they gave me the credit.
Response from GF Sprague & Company, Inc.
"Thank you for the honest review, I am glad at the end it all worked out."
Virginia W.
Aug 2017
Roofing
Great. Henry did a great job and the work was done efficiently and good clean up.
Response from GF Sprague & Company, Inc.
"[Member Name Removed] thank you for the review."
Joann N.
Aug 2017
Roofing
Can't say enough about the professionalism of this company. Love the fact they were able to explain the issue in a way that made sense to me and to offer solutions instead of creating new problems.
Response from GF Sprague & Company, Inc.
"Thank you, look forward to working with you again"
Nathan G.
Aug 2017
Roofing, Gutter Repair and Replacement + 1 more
GF Sprague did an outstanding job. I am on my fourth project with them and they are great. They show up when they say they will; they do good work; and clean up after the projects. I work from home so I get to check on the progress as the projects go along. Paul is exceptional. He shows me where the leak was, and how they prevent it going forward. I had part of the roof replaced by Home Depot a number of years ago and he showed me what they did. What GF Sprague is doing is much better. Paul has done great work and is great to work with. GF Sprague is lucky to have him. Paul works incredibly hard, communicates well, has a great attitude, and leaves the worksite clean and free of debris. Every now and when I think that they might be a little expensive, I remind myself that I spent thousands of dollars with another roofing company and Home Depot and they didn't fix the problems and I still had leaky roofs. I want the work done right and that's why I keep using GF Sprague.
Response from GF Sprague & Company, Inc.
"Thank you for the shout out about Paul. He has been a valuable asset with the company since 1992."
Sue B.
Aug 2017
Roofing, Gutter Repair and Replacement
The staff on site were very professional, and they did a wonderful job cleaning up every night. We have been searching for 2+ years for a company to take on this job and this was the only one to talk to us and present a plan that made sense. Just as my neighbor recommended them to us, I would gladly pass on the recommendation.
Response from GF Sprague & Company, Inc.
"[Member Name Removed] it was a pleasure working with you also. It starts a project off on a great note when all parties sit down together for a short while, discuss the project. logistics, and any other issues that may arise."
John L.
Jul 2017
Roofing
Quality work performed fast!
Response from GF Sprague & Company, Inc.
"We appreciate the review of your roofing project from 2013. It is wonderful that our 30,000 plus customers continue to find new ways to connect and keep us on point, 48 years later and counting! Keep in touch, we are here when you need us."
Mark M.
Jul 2017
Roofing, Gutter Repair and Replacement + 2 more
Fantastic. Great Company. Professional, prompt and great job cleaning up.
Response from GF Sprague & Company, Inc.
"Thank you for the wonderful rating of your roofing remodel experience. Your review hit 5 simple but key ingredients towards a successful project and we are thrilled that it came out shining with 5 star results! Thank you for putting your trust and confidence in our team."
B W.
Jul 2017
Roofing
A couple of communication glitches early on but once the contract was signed everything was fine. Price was somewhat higher than competitors but work is guaranteed. Rafael was very courteous and cleaned up well after the job was done.
Laura L.
Jul 2017
Roofing
I asked for a quote on a small roofing job in Needham. The man they sent to give the quote was pushy and asking personal, creepy questions that were none of his business, and then they gave me an astronomical quote. I later called Sprague to complain, and the person on the phone said that they actually TELL their workers to push for personal information about potential customers! Expect a pushy, nosy sales pitch if you call for a simple price quote, and then expect to hear a price five times what other companies say. Don't even waste your time.
Response from GF Sprague & Company, Inc.
"We appreciate you providing feedback on your recent project consultation. It is unfortunate that our services were not able to meet your needs and we were unable to work together on this project. You called our office at 9am and we had a certified expert at your home by noon. On the initial phone call we were unable to gather all of the appropriate information, so our certified expert completed your intake summary during the initial visit. Communication is key in setting up for a successful project and we are sorry that you found this offensive."
Cathy M.
Jun 2017
Chimney Repair, Masonry + 1 more
Based on our experience 20 years ago in another house, we called Sprague. The initial sales rep was knowledgeable and thorough. The project manager kept us up-to-date about the start/duration of the project, and they even delivered a portable toilet for the job. The installer, Brian, was professional and did beautiful work. He demolished the chimney to the roof line without any debris falling into the flues, added a copper pan to keep water out, rebuilt the chimney from the roof up, added a cement cap on top of the brick and reused our three flue covers. Also, during the initial sales call, we had asked the sales rep about replacing a band of crumbled mortar in the firebox. He assured us they'd be able to make the repair, but it wasn't noted in the contract, and we didn't notice the oversight. When the job was finished, we remembered the mortar that needed replacing. We told the project manager who check with the rep. Mortar repaired at no extra charge: That's a reputable company.
Response from GF Sprague & Company, Inc.
"Thank you for sharing the success story of your most recent experience in our ongoing relationship, 20 years strong! We are pleased to hear that you again received the same level of excellent service our customers are accustomed to. Our team enjoyed working with you this time as much as we did 20 years ago and we thank you for trusting us with the care of your chimney both then and now."
Joseph G.
Jun 2017
Roofing, Gutter Repair and Replacement
G.F. Sprague is a very professional company from start to finish, we as homeowners are very happy with the results. Our first contact was with the office secretary Linda Noble who was knowledgeable and friendly. Mark Vaccaro, their affable sales representative, then came to our home and proposed a range of optional plans that catered to our needs. The next step was for the company manager Bob Scribner to come to our home, survey the job for materials and set-up a schedule coordinating shingling and copper-work. As company manager he guaranteed quality workmanship including warranty and certainly delivered. The G.F. Sprague crew was always on-time and courteous. The custom copper-workers headed up by Jamie O'Neill and Dan Kelly performed superb coppersmithing. Not only is the copper-work functionally water tight it is aesthetically pleasing to the eye. Whenever it came to questions or suggestions about the work, the workers were very accommodating. Furthermore, after each work day the crew always made sure the premises were cleaned-up. Absolutely super job, I highly recommend this company! Satisfied customer, Joseph Grassia
Caitlin S.
Jun 2017
Roofing, Gutter Repair and Replacement
Bob Scribner was very professional and courteous. I ended up cancelling the job, and he was very fair with his cancellation policy. GF Sprague is a large, highly professional, "Class 1" roofing company, and my job was really tiny. When I decided to go with a handyman, Bob was totally understanding. When I have my roof replaced in a few years, I will certainly be calling on Sprague.
Response from GF Sprague & Company, Inc.
"Thank you for taking the time to write a review of your recent project consultation. While you decided not to utilize our services for your current project, we are pleased to hear that you had a positive experience. Our team is dedicated to providing the best information so that you can make an informed decision on the right fit project for you. We look forward to hearing from you in the future!"
Abby H.
Jun 2017
Roofing, Skylights
very helpful input
Response from GF Sprague & Company, Inc.
"Thank you for giving us the opportunity to review your project. We are happy to hear that the information provided by your certified expert was helpful and allowed for a simple fix! Any issues in the future, please don't hesitate to give us a call."
Srikanth K.
May 2017
Roofing
I searched for skylights repair in the website and the first results was this website. I called them immediately. The person on the phone said that Sharon was out of their coverage area and they would charge $500 as deposit in case if i go with them. Why would Angie's list website show this company if they are not servicing Sharon?
Response from GF Sprague & Company, Inc.
"Sincere apologies for the confusion and miscommunication. When we realized the error, our team contacted you immediately, however by that time you had already chosen another contractor. Thank you for pointing out the fumble of information. Should you have a need in the future, we would love the opportunity to make it up to you. Best of luck on your project."
Ty V.
May 2017
Gutter Repair and Replacement
GF Sprague was very responsive and I was immediately able to schedule a service call. Came right on time and immediate identified, addressed and fixed the issue with our gutter. Very professional and friendly.
Response from GF Sprague & Company, Inc.
"We are happy to hear that your concern was addressed promptly and to your satisfaction. All our work is guaranteed with a [Member Information Removed] year workmanship warranty and as your experience exemplifies, we don't just give warranties, we do warranties! Thank you for taking the time to share."
Doris A.
Apr 2017
Roofing, Gutter Repair and Replacement
Fantastic experience. Paul, the foreman, made sure everything was done and the whole job went smoothly. They painted the wood behind the gutters as well as replacing gutters, drain spouts and fixed a hole in the roof. All the workers were very professional and I can't say enough how pleased I was with the finished job. I had leaky gutters for a long time and now I am so thrilled with the final results. No more dripping water over my stairs!
Response from GF Sprague & Company, Inc.
"As a first time customer, we are so pleased to hear that your experience was fantastic! Your foreman Paul, has been a member of the G.F. Sprague team for over 25 years and has continued to provide his customers with exceptional service time after time. There was certainly a number of issues to address of your project and we as well are thrilled with the final results. You can now rest well knowing your home is water tight and critter free!! Thank you for choosing to be our customer."
Beth Y.
Apr 2017
Roofing, Gutter Repair and Replacement
Steve from Sprague was excellent, on time, courteous and professional. He cleaned out the top of the gutter, which was above and beyond my expectations. He installed a piece of metal along the gutter that redirected the rain into the gutter instead of down the side of the house. It took about 20 minutes.
Response from GF Sprague & Company, Inc.
"We appreciate the review and recognition of your craftsman, Steve! Many times it's the little things that can make a big difference in keeping your home water tight. Hiring G.F. Sprague you acquire some of the best minds in home improvement and often we can solve small problems before they become a big headache. It's no surprise that working with Steve you got nothing short of exceptional service. Thank you for calling us!"
Lalor B.
Apr 2017
Roofing, Gutter Repair and Replacement + 1 more
Great work by crew leader Jake Pedro, Konner Dexter, and others, in difficult conditions. They were especially careful to ensure that the house wasn't left exposed to severe weather when they weren't here. This was a pretty big job which went on for several weeks, even when we went on vacation. We had absolutely no concern about security, etc. while we were away. Toward the end of the job we decided to reduce the scope a bit and Jake handled the re-pricing professionally.
Marcia M.
Apr 2017
Roofing
We were gone the day the work was completed, and you couldn't even tell they had been there. The job involved peeling shingles and siding, repairing underneath, and then putting it back together. It involved a very visible area of roof and reapplication of pieces was flawless. Glad they take pictures as they go so that we can see the process - may not have believed they were there! I do think you pay a premium price for their service - could have shopped around more - but they call back, showed up, do excellent work, and follow up afterwards. There is a value to that!
Response from GF Sprague & Company, Inc.
"We appreciate you taking the time to review your experience and for sharing the components of the project that were important to you. In the business of home restoration, the old adage, "you get what you pay for", always applies. Our team expects to provide an unparalleled experience that yields the greatest value to you, our valued customer. Thank you for choosing G.F. Sprague as your contractor."
Nancy S.
Apr 2017
Roofing
See above for the answer
Response from GF Sprague & Company, Inc.
"Thank you for sharing your feedback. Our management team has attempted to contact you without success so that we can better understand where your expectations fell short. We sorry for any inconvenience we caused you. Our team does our best to diagnose issues over the phone to see if we can be helpful to your situation. If we think we can help, we will always schedule an appointment with the homeowner. We find more homeowners are unhappy because no contractors will at least visit their house and give an opinion or direction. Our certified experts are able to help 90% of the people we schedule an appointment with between us doing the work or referring their issues off to a trusted partner. We are certainly not in the business of wasting your time or ours. Best of luck with your project and if we can be of any further assistance, please don't hesitate to call us back."
Patrick N.
Apr 2017
Windows
We purchased all of our replacement windows through G F Sprague. We worked with Manny and our experience was fantastic. Six months after they were installed, we had an issue with one window. Manny came out the day after we called and ran some tests. He ordered a new window and we've been fine ever since. That was 4 years ago. I would hire these folks again in a heart beat.
Response from GF Sprague & Company, Inc.
"Thank you for choosing G.F. Sprague to work with you on your replacement window project. We are happy to find that the windows continue to perform as expected and that when you did experience an issue, our team was there to answer the call! Reminder that your windows come with a 40 year workmanship warranty including regular warranty inspections to ensure that all is working as it should be. Thank you for the wonderful review and recommendation!!"
Licensing
Bonded
Insured
Licensed*
Trade License Number
HIC #211004
Trade License Expiration
09/26/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
GF Sprague & Company, Inc. is currently rated 4.5 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
GF Sprague & Company, Inc. accepts the following forms of payment: Financing Available, Check, Visa, MasterCard
Yes, GF Sprague & Company, Inc. offers free project estimates.
Yes, GF Sprague & Company, Inc. offers eco-friendly accreditations.
No, GF Sprague & Company, Inc. does not offer a senior discount.
Yes, GF Sprague & Company, Inc. offers emergency services.
Yes, GF Sprague & Company, Inc. offers warranties.
GF Sprague & Company, Inc. offers the following services: Weather Tight Roofs - Gutters - Chimneys - Windows. 40 Year Workmanship Warranty & Free Periodic Inspections.
Ask for details.