
About us
Established in 1976, All Under One Roof has the experience and expertise to get the job done right the first time. Our skilled professionals use only the finest tools and materials for your residential or commercial project. We guarantee our work and your satisfaction.
Business highlights
Services we offer
Residential roofing. Exterior molding. Custom trim work. Masonry. Chimney work. Exterior remodeling. Composite decks.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- Check
- 30
Assorted photos uploaded by All Under One Roof
Number of Stars | Image of Distribution | Number of Ratings |
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96% | ||
3% | ||
0% | ||
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1% |
Filter reviews by service
"Thank you so much for the nice review. We wish you the best. Take care!!!"
"Thank you very much for the great review. Working with homeowners like you makes it all worth while!!"
"Hello, we are completely taken back by this review. We have no recollection or information about this homeowner whatsoever. We have never heard of them or to the best of our knowledge have never even been contacted by this homeowner. I have personally gone through all our voicemail recordings and emails for the last 3 months and have not come across any reference to this homeowner at all. We definitely have never been under contract for any kind of project with this homeowner. We believe that this review was an honest mistake by the homeowner and we will do everything within our power to rectify the review. All Under One Roof works extremely hard and is very diligent to maintain the highest quality of customer service possible. We are very proud of our Angie's rating and will do whatever it takes to defend it. I don't think the homeowner knows how detrimental a review like that can be. We are a 5 year consecutive Super Service Award winner. This review is in no way a representation of our company. Thank you"
I am still finding roofing nails would be my only issue but everything they said they were going to do they did and I can't blame them on that, you can't get them all.
"Thank you so much for the review and the referral!!! It was our pleasure working for you. Take care!!!"
"Thank you for the review. Take care"
The work was done under some very trying conditions - very cold and blustery November day in Massachusetts. The team showed up on time and the work started quite quickly. The team was very professional and also very personable; it was great to see a group of individuals really working as a team ! They were patient with my questions.
I would never hesitate to use or recommend All Under One Roof again.
"Thank you so much for the great review. We wish all homeowner's were like you. Have a great holiday season!!!"
"Thank you for the review. It was our pleasure working for you. Take care and we hope your holidays are great."
In addition to performing the work agreed upon in their quote, for exactly their quoted price (no EXTRA surprises), they also did a couple of extra small jobs that were greatly appreciated, and showed a real concern for customer satisfaction (and delight).
We can unhesitantly recommend All Under One Roof for roof work or window replacement work.
"Thank you so much for the great review. Working for people like you really makes what we do worth while. Thanks again and take care All Under One Roof"
"Hello, unfortunately We do not understand the review. We did email this homeowner a quote for her roof to the email provided and never got a response even after a few follow ups. We do apologize for the miss communication. We can only work with the info that is given."
"Hello, and thank you so much again for the work and great review. Homeowners like you really make our profession easier and a pleasure. We wish you all the best!!!"
The owner of the company treated me and my business like we were family. I do not think a better feeling could be had knowing you're getting the owner of the company's personal best. It shows long after the jobs completed.
"Hello [member name remove], thanks so much for the great review. It was a pleasure working for you. Take care!!"
Unfortunately, they do not provide this service, however, they did
respond quickly and did give a reference for someone they had used in
the past.
"Hello, sorry we could not help you personally with your project. I hope it all went well for you. Thank you so much for the review. Much appreciated. Please keep us in mind for any of you future remodeling/construction needs. Take care and have a great rest of the summer!!"
"Thank you so much for the review. It is greatly appreciated. Looking forward to doing more work for you in the future. Take care"
"Thank you for the review. It is greatly appreciated!! Our apologies that the clean up on the last day was not to your satisfaction. Sometimes certain yards are more difficult depending on the intricate landscape such as yours. Thats why we always go back and do a final walk around and final sweep after the dumpster is taken away. Thanks again and please keep us in mind for any of your future remodeling needs. Take care and have a great summer."
"Again my apologies go out to this homeowner. The company was just to busy overall to pull off and take care of a smaller project in a professional and timely manner. Thank you so much for the review. It is greatly appreciated."
"Thank you so much for the great review. It is greatly appreciated. It was always a pleasure working with you. Good luck in all your future endeavors!!!"
"Thank you so much, the work is greatly appreciated."
Work was performed in a well organized manner starting with the front of the house and moving to the back. Once the main body was complete the porch and sun room were completed. At the end of each day the area would be cleaned. The crew was very professional and courteous. They had challenges along the way with a water leak where 2 roofs joined but, the response was fast and dilligent to identify the source of the problem and resolve it.
At the end of the day the crew was very experienced, worked like a well oiled machine and showed great care for our home. I would use their services again in the future.
"Thank you so much for the great review. We really do appreciate your patience with us. The house did have its challenges to say the least. Working for homeowners like you definitely makes this tough business worth it. Thanks again for the work and we look forward to working with you in the future. Have a great New Years!!!"
"Thank you so much for the work. It was our pleasure. Have a great holiday!!"
"Thank you so much for the review! It is greatly appreciated. You were a pleasure to work for and hopefully we can work together again on your future projects. Wish you the best."
John did a great job during our initial meeting to explain the options, what they would do, when they would do it, cost, time to do the job, etc. I called several references and they were all stellar. The price was very competitive. Once I commited to the work they gave me an estimated date. The week before the work they called and let me know what day they could start. They were there as planned with all material, dumpster, etc. I happened to be working from home those days so I saw and heard what was going on. The crew of, I think 6 or 7 guys were not noisy at all, seemed to get the job done very quickly ( about 2 1/2 days ), and actually left my yard cleaner than they found it. They even cleaned up and organized / covered all their equipment each night even though they were coming back at 8 the next day. They took time to answer my questions as I was nosing around once in a while during the work and were very polite and friendly. They accommodated a request for something that was a little extra work without any question or extra charge. Time will tell if the shingling material I chose and installation will hold up, but as far as I can tell, John and his team know what they are doing, did a great job, and I would hire them again.
"Thank you so much for the work and the great review. We wish you the best and hope you have a great rest of the year."
"Dear homeowner, we do apologize for your dissatisfaction. I do remember calling you back for information and trying to set up a time for the estimate. It then got passed along to my boss to schedule your appointment because he would be the one coming out to you at that particular time. Unfortunately he has recently had some tough family situations going on outside of work and unfortunately did not get back to you. Being the supervisor for All Under One Roof, I did not know that you were not contacted again but do take full responsibility. We are a very reputable company that has been in business since 1974. We have an A+ rated on the Accerdited BBB and have received two Super Service Awards from Angie's List and are up for our third consecutive one. Sometimes and unforeseen happenstance happens that we cannot control and unfortunately in this case it happened to be with your contact. All Under One Roof works diligently to try to maintain a high level of excellence in all areas of the business and take extreme pride in doing so. That being said, you are completely entitled to your opinion and we do fully respect it. Although I do not agree with the harshness of your grade and comment. We handle a massive amount of contacts daily, monthly and annually especially around this time of year. We do not claim to be perfect and sometimes we don make mistakes just like any other company. Going back through all our messages and contact info, I do believe you did not try to contact us again, rather you chose to harshly grade us without finding out a possible reason why you were not contacted again. Although completely entitled, not completely fair in our opinion. I don't know if you realize how detrimental a grade and report like that can be to a company such as ours. All Under One Roof deeply apologizes for your inconvenience and takes full responsibility for not getting back to you in a professional and timely manner. Good luck with all your future endeavors."
The Chimney work was done on a Wednesday. The roof of the house was stripped and installed on Thursday. By Friday the entire job was done all while I was at work, It looks great. They even replaced the shingles on my shed to match the house. There was no mess or damage. They placed the dumpster just where I asked them to and someone on the job actually threw a bag of lawn clippings, that were by my house, into the dumpster. That may seem like a small thing but, it shows that they care about their customers and are willing to do everything they can to please.
Thank you John, Troy and everyone who worked on my house.
"Thank you so much for the work. Greatly appreciated. It was a pleasure working for you."
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