Fast Appliance Repair

My washer drum was shutting off after 20 seconds, and I couldn't get a load of laundry done.
I considered calling Sears, but they couldn't come until a few days. I called "Brookline Village Appliance Repair", and he said if it was important, he could come today. Turns out to be the same company as "Fast Appliance Repair." I found that out later, but they are still local.  
Turns out a spring had come loose from the drum that keeps it in place, and the unbalanced load was causing the washer to shut off. Hameed fixed the springs, and made sure it was running.
Also, he fixed the dryer sensor, which had broken off, and reconnected the loose wires and secured it.
While he was there, I asked him to look at my fridge grate that had fallen off. He was able to easily glue the parts in place, and reattach it! 
I found him very nice, professional and helpful (he showed me how I can buy replacement parts for my old fridge!) 
I thought the overall price was fair, and he guaranteed the work - if the same thing happens again, he would come and fix it without charge. The only thing is that made me lower the "price" rating is that the coupon on his website was misleading. It said "$15 off", but he said that the coupon is for the second time you use the service, not valid on the first service. Of course, this was not in the details of the coupon, so I felt like it was a bit misleading, and should be updated on the website.
Still, I was happy to find him, and happy with the service. Hopefully I won't need any repairs soon, but glad I have someone I could call if I needed to!