Rogers Pool Patio & Toy Co. Inc.

Stanley and Luscious arrived right on time! They were very helpful with everything. I'm a first time pool owner and had no idea how to take care of a pool. They were patient with me and did a great job explaining all the basics and details of cleaning and maintaining the pool. Further, I called during a very busy season. Not only were they able to squeeze me in but they actually picked up their phone. Several other places I called only allowed me to leave a message or wanted an email. Greatly appreciated!!

My pool filter sprung a leak in the high volume filter hose... not a regular hose, the high volume hose. I went to Roger's Pool and Patio in downtown Lowell and while they did not have the exact item in stock, they manufactured one and fixed an attachment problem that the original had. So basically, their manufactured one (made in 5 minutes) was better and less expensive than a stock one would have been. There is a reason this place has been in business for 68 years. They are awesome and have helped me out of many pool jams in my 3 years of pool ownership. I will never waste time again going to another pool store which, while closer, has never had what I needed when I needed it.

I'll just preface this review by saying this project was a re-do since a different contractor we hired last year botched the job and we had to sue them. Rogers was the contractor we selected to re-do the project and we are beyond happy with the results.
Mike in the sales department was courteous and professional going over all our options with us and setting our expectations. He knew we had gone through a very rough experience with our previous contractor so it was like night and day having someone like Mike dedicated to our project and seeing it through to the end. Gary the owner at the store was very helpful when choosing our liner pattern.
Dave the installer has to be one of the best in the local area to replace a vinyl liner. His expertise, knowledge, attention to detail was exemplary. Dave put well over 2 full days vermiculiting the shallow end, troweling the deep end, repairing the pool sides, and installing a new vinyl liner. The prep work is actually what takes the most amount of time.
1/2 day to vermiculite shallow end (1 day to dry)
1 day to remove rust, prime, foam walls, fix stairs, hand trowel sand on bottom of deep end, install liner and caulk
1/2 day to add water and add second vaccum to seal liner in, add face plates and gaskets
Dave made sure every surface was smoothed and treated properly before moving on. Dave uses a two step vacuuming process when installing the liner to ensure a proper tight fit and seal. Most companies will only use one vacuum. We are really impressed with Dave’s dedication and craftsmanship with our pool. Thanks to him we won’t need to worry about a new liner for years and years to come, let summer begin! I wouldn’t hesitate to recommend them to anyone looking to get a new liner installed or any other pool service.