Cranney Home Services

Decided not to pursue

Had a question about the posted Angie's List Deal so I called Cranney's directly. I was told I could book the deal directly through them and they would honor the Angie's List promo. Plumber ran late, but that happens to us all at times. Communication has been fine! Nick (the plumber, was thorough and professional). My only negative is the additional $49,95 that I was charged (approximately 25% over the listed cost of the job). It was for coming to the house!! Odd, I purchase a deal for work to be done at my home, then get a surprise charge because they had to come to my home ??? I'll pay for services, but I loathe hidden costs or fees. These should be clearly stated.

They were great. Sent out a freed up technician same day who quickly and efficiently solved my issue (busted thermocoupler). Will definitely call again

Our kitchen sink clogged on a Friday night on a holiday weekend. I called Cranney and they had a technician here within a couple of hours. The technician quickly assessed the situation and provided a quote, which was reasonable, especially considering it was an "emergency" late in the day call on a holiday weekend. The clog was pretty far down in the pipes and it took a while to clear. The technician did a great job. He also explained what caused the problem and gave us suggestions we could follow to avoid a similar problem in the future. The cost was exactly as quoted.

the job went very well

It was a relatively perfunctory service. They were fine; they did it okay. They were generally satisfactory. I would use them again if I needed a sewer line looked at.

They did a great job

Awesome. Expensive, but done and late in the day early evening.

Quick, clean and thorough.

Excellent, couldn't have gone better.

I know I have a furnace living on borrowed time, but as I have replace appliances, I have found they just don't make them like they used too. So I plan to let this one tell me when it's time has come, rather than replace it "preventively." I explained this to the Cranney repairman and asked that he be gentle with it, and while he explained the benefits of replacing it before it goes, he respected my opinion and did what I asked. (Of note the furnace has many newer valves, pipes and circuit board, so it isn't entirely original;). They couldn't make the originally scheduled date, but still honored the discounted price.

Frank was absolutely terrific! He was professional and personable. He was friendly and did the job quickly. He also me some preventative things I can do.

Have not fixed yet

Couldn't have been better, professional company all the way.

It didn't work. A camera was the only thing used. No attempt to use a "snake".

He explained all results of the service and was informative and knowledgeable.

Joe arrived almost immediately and within 30 minutes had the drain unclogged. He was friendly and cleaned up when he was done.

And they were very good. They had to go in the sewer lines and kinda route out because there roots from a tree and they did a very good job as far as I am concern doing it. Little expensive they are known to be expensive compare to the rest of the market place but the job was done professionally and it was a timely kind of a thing they showed up, so the had to get a routing machine which I guess they only have one to get the roots out it took like maybe forty eight hours before they could reschedule back out here.

It went okay, but it was not cheap. The company was professional over the phone and booked both a plumber and electrician to come install our dishwasher. The phone representative was very friendly and professional and the she provided us a window of time for the install. The plumbers called to give a 1/2 hour "heads up" that they were on their way, and they were very professional when quoting the job (be aware: it's $49 to provide the quote). I was a bit thrown off by the high price ($351) to hook up just the water to the dishwasher, but I did not want to mess around getting others in and just agreed to the price. The plumbers did a great job and were professional and friendly. The electrician then showed up and quoted another $377 to do the wiring (and this did not involve running new wire from the panel; the electric was already under the sink). Again, the electricians were very professional and did a great job getting it installed. Their pricing was dictated by the call they made to their boss when they saw the job). While I am not skilled at this stuff, I know enough to know I paid way too much to get the job done. My impatience is what cost me money -- I just wanted it done. I became a member to take advantage of the discount, but I plan to cancel it tomorrow so I am not charged again in the future for renewal. They were professional and prompt, so I figure I paid for decent service. If they were a little more reasonable on pricing, they would be my "go to" for plumbing. But, as a person who works very hard to make a decent living, the cost is just not competitive enough. It cost me $728 to hook up the dishwasher we found as a floor model for less than install. At least I found a deal on the appliance itself cause I sure paid to get it running.

Service personnel was very professional and explained everything that he did.  He also provided an estimate, upon request, for a water heater replacement (installed), as the water heater being serviced is over 15 years old (but functioning just fine).

Service personnel was very professional and explained everything that he did.? He also provided an estimate, upon request, for a water heater replacement (installed), as the water heater being serviced is over 15 years old (but functioning just fine).

They are great, they really are. They are the only ones I would call.

They did a great job. They were in and out in a hour and did a great job. They do everything.

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