Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Crystal Cleaning Inc

About us

Hi, my name is Chris Hickey and I am the owner of Crystal Clean Carpet & Upholstery Cleaning Inc. As mentioned, I have had the privilege of providing many of your friends, neighbors, and relatives with the cleanest carpets and upholstery they ever had! Our goal is and always will be, to provide you with complete customer satisfaction through professional, quality and dependable service. We understand that a satisfied customer is not only a repeat customer, but will provide us with the best form of advertising there is, referrals. Please call 877-272-1995 or email Chris at [email protected] to schedule.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, upholstery, orientals, area rugs, hardwood floor, drape, leather & furniture cleaning, pet stain & odor removal, dust free wood floor refinishing, & water & smoke damage

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.0337 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 201-225 of 337 reviews

LINDA B.
09/2011
5.0
upholstery cleaning
  + -1 more
Very happy with the experience. Chris responded right away to my call, gave me an estimate and date on the first discussion. He showed up on time as scheduled and did a great job. can't ask for more.
Description of Work: Cleaned upholstered furniture, large couch and two easy chairs that had not been cleaned in a number of years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Thomas H.
08/2011
5.0
carpet cleaners
  + -1 more
We called the guy he referred us to to do the carpet stretching, who came and did a good job for a small fee ($75). Then Chris came and cleaned the carpets upstairs and down. He was able to get out some bad stains I'd left in the newer carpet upstairs. The downstairs carpet was quite old and there was only so much he could do, but he got all the remnants of dog odor out from the previous owner, which meant I could go downstairs without allergies acting up. He also left us a bottle of cleaning solution which we haven't had occasion to use again yet.
Description of Work: Chris provided an estimate over the phone which was right on the money. He was also to provide a reference to somebody who could do carpet stretching for us to repair some bumps in the carpet. He then cleaned our wall-to-wall carpets in our upstairs and in our basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Markus S.
08/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Chris from Crystal Clean responded immediately to my request through Angie's List and set up a time to come by our house to provide an estimate. I appreciated that he came by rather than attempting to do the estimate over the phone. This saved me a lot of measuring time. Chris set up a time to perform the cleaning right away. The company showed up on time as promised and performed the work in a very professional manner. The work was done in the amount of time that he had promised. We were very satisfied with the results. Chris did forget to clean one of the upholstery items. I simply emailed him about this oversight and he came by the next business day and performed the work. I highly recommend Crystal Clean.
Description of Work: Cleaning of all rugs in our house. This included orientals, runners, wall-to-wall, and area rugs. The company also cleaned several pieces of upholstered furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$880

Suzana R.
08/2011
5.0
carpet cleaners, carpet installation
  + 0 more
Everything was first rate
Description of Work: Chris, the owner was courteous, punctual and did an excellent job doing upholstery cleaning ( large sofa , 4 arm chaiirs and 2 sets of stairs and carpet in a small room for $ 250. His work was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Tamara H.
07/2011
5.0
carpet cleaners
  + -1 more
Crystal Cleaners called me the same day I submitted contact on Angie's list. Gave estimate right over the phone and scheduled appt same day. Technician arrived promptly on the day of service and after seeing the home he guaranteed his estimate even though the home was much bigger than he expected. Cleaned 2200 sq ft house in 1.5 hrs! Very Friendly, courteous, and proffessional. Cleaned up after himself and the carpet was dry and stain free in 3 hrs. I would definitely recommend!
Description of Work: Carpet cleaning of a fully carpeted 2200 sq ft home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christine T.
06/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were very good. It was really dirty and he made it cleaner than I thought was possible so he did a really good job. I wasn't home when they did the work.
Description of Work: I used Crystal Cleaning to clean the carpet and the furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Irina K.
04/2011
5.0
carpet cleaners
  + -1 more
Chris provided an estimate over the phone and was able to come to do the job within just two days. When he arrived, he measured the space, said that it was a bit smaller than I had estimated and lowered his price. (I have never had anyone do that!) He treated one problem spot (there had been a plumbing leak) with antimicrobial solution and cleaned the entire space. It has never looked better! He also gave us a bottle of spot-cleaning solution. We will definitely use his services again.
Description of Work: Chris cleaned a badly stained basement family room wall-to-wall carpet and eight stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

NORMAN W.
04/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
He was the greatest. He was really good. He went really beyond the call of duty and did excellent work. When the cat threw up on my son's couch, he came back and took care of that. He was very thoughtful, timely, and very easy to work with. He really knew what he was doing. He was very reasonable.
Description of Work: Crystal Cleaning came out twice in 2010, once in the summer and then in early fall. He did some upholstery cleaning for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ching-Mi S.
04/2011
5.0
carpet cleaners
  + -1 more
He cleaned our dining room chairs couple weeks before. There are some stain remained on two of the chairs, so I called him and he came back within a week or two. He clean them for free, but I asked him to clean one more big rug and maybe sofa too (it has been a long time, I don't quite remember exactly). As usual, he came on time and did a great job. dining room chairs are now spotless.
Description of Work: Clean rug and dining room chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Ross P.
04/2011
5.0
upholstery cleaning
  + -1 more
They went up and beyond. Our chairs were very old, but they did a good job. The owner was very informative, prompt, and personable. Overall, we liked him.
Description of Work: We had them clean two chairs for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Matthew C.
04/2011
5.0
upholstery cleaning
  + -1 more
Called Crystal Clean on a Saturday, he said they could come Monday. Monday evening I arrived home to a beautiful sofa, best it's looked in years. And got a free bottle a spot remover. Paid by mailing a check the next day. No hassle, good price, great result. Sofa isn't perfect, but it's a vast improvement and probably the best that can be hoped for.
Description of Work: Cleaned a large European-style sofa with microfiber fabric. Sofa was quite stained due to abuse by toddler.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Richard M.
04/2011
5.0
carpet cleaners, carpet installation
  + 0 more
He returned my voicemail requesting an appointment very quickly. He was very prompt in making an appointment and providing a solid estimate. After he finished he left a bottle of his special cleaning solution thatwe have already had to make use of.
Description of Work: He was right on time and very professional in everything he did. He did an exceptional job. I would definitely use his services again and would highly recommend him to anyone I know. My carpets have not looked this good since their installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

WILLIAM & CLARA W.
04/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were very courteous and did a very good job.
Description of Work: They cleaned a couple of our sofas and chairs, and also a few rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ray M.
02/2011
5.0
upholstery cleaning
  + -1 more
Very happy with the results. Chris took extreme care to protect the hardwood floors and surrounding furniture. The couches looked great with very low odor and a fast drying time.
Description of Work: Upholstery cleaning on my two couches; one fabric and one leather.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sarah B.
02/2011
5.0
carpet cleaners
  + -1 more
He is great in one man operation. EH does all the work himself. He uses good equipment and the carpets look great. He was very professional by calling me back right away and showing up on time. I rate him high overall.
Description of Work: I used Crystal Cleaning Inc during October last year for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

stephen R.
02/2011
5.0
carpet cleaners
  + -1 more
Very responsive, courteous, and professional. The owner arrived early, and graciously waited for me to arrive. He was able to get out the deeply soiled spots that I didn't think could be fully removed. The technique they use is quieter and less obtrusive than those of truck mounted units, and works at least as well, if not better, It also leaves less moisture in the carpet, so it is ready for active use sooner. I would definitely recommend Crystal Cleaning.
Description of Work: Cleaned a large, long hallway that had soiled, ground-in dirt in some areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$100

Susen W.
01/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The person I dealt with did the work all by himself and he did a good job. I would use him again. He was pleasant. He did a thorough job. There are some people who come in and you still have to do some major cleaning once they are done. They do clean what they are supposed to, but they don?t wrap it up. However, he cleaned up well after himself and he also did a good job wrapping it up. He did a great job. The price was what I had expected.
Description of Work: We used the services of Crystal Cleaning Inc for carpet and upholstery cleaning in the beginning of 2010.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Muriel N.
12/2010
5.0
carpet cleaners
  + -1 more
He was very very good. The carpet looks great. I would recommend him to anyone.
Description of Work: He came exactly on time, looked over the work he was going to do, gave me a price. He did a great job, charged me the price he stated originally. I was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Jane S.
12/2010
5.0
hardwood floor, upholstery cleaning
  + 0 more
We've used this company several times. Each time, they were punctual, described the process in detail, and everything came out absolutely wonderful. The technician was professional as well as personable. Before he left, he always let us know to let them know if there were any problems. The prices were reasonable; we got our money's worth. I would definitely recommend their services.
Description of Work: They cleaned our carpets in the family room, cleaned four chairs (two were fabric, two were leather) and they put a finish on our hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANE C W.
11/2010
5.0
carpet installation
  + -1 more
I liked them very much. He was very prompt, his prices seemed reasonable, he came on time, he did a good job, and we were very happy with him. We were satisfied with the work he did.
Description of Work: Crystal Cleaning cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY BETH C.
09/2010
5.0
carpet cleaners
  + -1 more
very responsive, hard working service he sent a thank you card charges were right on target
Description of Work: cleaned carpets in two story house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Greg Y.
09/2010
5.0
upholstery cleaning
  + -1 more
It went very well. I have no complaints. The smell is gone and the pieces look new!
Description of Work: A sofa and a loveseat were cleaned to remove the smell of cat urine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

marian S.
09/2010
5.0
carpet cleaners
  + -1 more
No problems. Appreciated thank you note.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Mike P.
09/2010
5.0
carpet cleaners
  + -1 more
A great experience! Chris was very responsive to my call - setting up an appointment was very easy. He called us the day before to confirm the appointment. He arrived on time and was very nice and efficient. When he got here, we asked if we could add a couple of more carpets to be cleaned, and he was very flexible about that. He uses cleaning supplies that are non-toxic and pleasant-smelling. Some of the carpets had stains I didn't think would come out, but Chris got them out! All of the rugs looked fantastic. He answered all of our questions about carpet care and left for us a bottle of cleaning solution for spot cleaning. A few days later, we received a thank you note from him! I would absolutely recommend Chris to anyone - very nice, very professional and great price and quality!
Description of Work: We had the carpets in our family room, living room, playroom, upstairs hall, daughters' bedroom and master bedroom cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Susan B.
08/2010
4.0
carpet cleaners, upholstery cleaning
  + 0 more
We called them back 3 times because we had a couple of things to be cleaned after they had done the carpet cleaning job. So we had them back to spot clean those two areas. They did a nice job. The guy who came out was very prompt, friendly, knowledgeable and thorough. The rugs were dirtied by the pets originally. So he did some work on it and there was some problem with the carpets after several weeks. So we called him and he came back. He used a lot of solution on top of the carpets and took care of it. I think the carpet is now damaged to the point where we have to just either replace it or go with the hardwood floor on the bottom. He did a nice job. He also cleaned a sofa that we had in the living room. He did a really good job on that but the material got a bit damaged. I am not sure if it was due to the stuff that he used or if it was due to the machine that he used because the sofa was only a couple of years old. We are not sure if he did it correctly or not. He charged about $80 for cleaning the rugs and about $125 for cleaning the sofa. He then charged about $50 to $60 every time he came out. I would probably use their services again but I would look around more.
Description of Work: We used the services of Crystal Cleaning for cleaning the rugs in one of the rooms about a year ago. They also did upholstery cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Contact information

1 Winona Rd, Burlington, MA 01803

http://www.carpetsbycrystalclean.com

Service hours

Sunday:
7:00 AM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

Crystal Cleaning Inc is currently rated 5 overall out of 5.

Sunday: 7:00 AM - 6:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 6:00 PM

Crystal Cleaning Inc accepts the following forms of payment: Check
Yes, Crystal Cleaning Inc offers free project estimates.
No, Crystal Cleaning Inc does not offer eco-friendly accreditations.
No, Crystal Cleaning Inc does not offer a senior discount.
Yes, Crystal Cleaning Inc offers emergency services.
Yes, Crystal Cleaning Inc offers warranties.
Crystal Cleaning Inc offers the following services: Carpet, upholstery, orientals, area rugs, hardwood floor, drape, leather & furniture cleaning, pet stain & odor removal, dust free wood floor refinishing, & water & smoke damage

Contact information

1 Winona Rd, Burlington, MA 01803

http://www.carpetsbycrystalclean.com

Service hours

Sunday:
7:00 AM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM