Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Crystal Cleaning Inc

About us

Hi, my name is Chris Hickey and I am the owner of Crystal Clean Carpet & Upholstery Cleaning Inc. As mentioned, I have had the privilege of providing many of your friends, neighbors, and relatives with the cleanest carpets and upholstery they ever had! Our goal is and always will be, to provide you with complete customer satisfaction through professional, quality and dependable service. We understand that a satisfied customer is not only a repeat customer, but will provide us with the best form of advertising there is, referrals. Please call 877-272-1995 or email Chris at [email protected] to schedule.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, upholstery, orientals, area rugs, hardwood floor, drape, leather & furniture cleaning, pet stain & odor removal, dust free wood floor refinishing, & water & smoke damage

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.0337 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 126-150 of 337 reviews

Laura Z.
09/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Chris Hickey did an excellent job, cleaning the upholstery of two extra-large couches and the carpeting of my sun room. He also cleaned the carpeting of a basement room and with it, a throw rug. Initially, I had not asked him to do this, but requested the additional work when he arrived. He agreed and did not charge extra on the initial fee. He was punctual, friendly, and highly professional!
Description of Work: Cleaned carpets, and furniture upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Jeremy C.
09/2013
5.0
carpet cleaners
  + -1 more
Very professional, carpets were well cleaned and he even left a spray bottle with cleaner for spills and stains. Will definitely use again.
Description of Work: Cleaning of all residential carpets (family room, 4 bedrooms, finished basement with multiple carpeted rooms) as well as multiple area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

SUSAN B.
09/2013
5.0
upholstery cleaning
  + -1 more
Went well, complained that it still smelled and he came back and cleaned it again at no charge.
Description of Work: Clean upholstery that cat had urinated on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Shawn G.
09/2013
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
Did an amazing job. The cleaner was able to get stains our that two prior cleaners did not. They responded to my inquiry quickly and gave me a great rate! Very friendly in person. We will absolutely use them again.
Description of Work: Cleaned three large area rugs, a full sized couch and chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SUSAN G.
09/2013
5.0
upholstery cleaning
  + -1 more
I had an excellent experience with them. Chris Hickey, the owner, is top notch. He does not charge a lot and yet he spends a considerable amount of time as well as leaves me a jug of his magical cleaning formula. I have had no issues with their cleaning.
Description of Work: I used Crystal Cleaning for comprehensive upholstery and drapery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

lisa S.
09/2013
5.0
upholstery cleaning
  + -1 more
Chris arrived promptly and expertly cleaned our couch - he was careful, thorough and quite successful in getting the couch to sparkle again! He even gave us a complementary spray bottle with upholstery cleaner for us to spot-treat any areas that may need it between cleanings. Great job!
Description of Work: Steam cleaned couch that really needed it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Karen O.
08/2013
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
Chris called to let me know that he was held up and would be a little late. He arrived when he estimated he would. All the cleaning, both upholstery and rugs, was thorough. He dealt with some tough stains and did an excellent job. He left me a bottle of spot cleaner to use as soon as any new spots occurred, to minimize future staining. Everything was cleaned up when he left and the drying time he gave me was very accurate. I would hire him again in a heartbeat.
Description of Work: Chris cleaned 2 sofas, 2 chairs, an ottoman and 2 area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$285

Rob C.
08/2013
5.0
carpet cleaners
  + -1 more
It turned out excellent and it was really good. It's sort of independently owned and operated. He basically gives a quote and stands by the quote. He comes in and does a really thorough job and follows up afterwards to make sure that you're happy with it. I definitely plan on using him in the future.
Description of Work: Crystal Cleaning cleaned the carpet in one room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

mary ellen K.
07/2013
5.0
carpet cleaners
  + -1 more
Chris did an excellent job. He is very pleasant and the cost is very reasonable.
Description of Work: cleaned bedroom, hallway and stairs carper

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Ken F.
06/2013
5.0
carpet cleaners, ceramic tile, upholstery cleaning, oriental rug cleaning
  + 2 more
Very well, excellent workmanship, very neat and responsive.
Description of Work: Cleaned rugs, sofa and grout in tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Susan T.
06/2013
5.0
carpet cleaners
  + -1 more
This was the first time I've used this service. On the day of service, he accommodated my request for a change in my appointment time that day. He also agreed to clean to clean an extra set of stairs that I had not mentioned in the estimate. He even provided a large bottle of stain remover which I've used already successfully. Much better than any stain remover I have ever bought retail. I highly recommend him.
Description of Work: Multiple floor & stair carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Karen L.
06/2013
5.0
upholstery cleaning
  + -1 more
Chris Hickey was a real pleasure to work with. He promptly returned my call to schedule a date and time for him to clean my upholstery. He even called to let me know of a last-minute cancellation he had so that I could get my furniture cleaned before my house move. Chris arrived on time and immediately went to work cleaning the furniture. After only about 1.5 hours he was done. He gave me instructions on how to let the furniture dry (it was very wet) and left me a large spray bottle of spot cleaning solution. Once everything was dry I couldn't believe how great and brand-new everything looked! Even my real estate agent asked for his name.... :-) When I got today's mail there was a thank you card from Chris...something that is rarely done nowadays. I would definitely recommend Crystal Clean to anyone... and will definitely use him again.
Description of Work: Professionally cleaned sofa, love seat, and arm chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Joellen S.
05/2013
5.0
upholstery cleaning
  + -1 more
It was excellent. I paid $65 for two chairs. They were very professional. They were very reasonable. They came when they said they were going to come. They called me back when they said they were going to give me a quote. They were everything what I wanted from a responsible company.
Description of Work: I hired Crystal Cleaning Inc for upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Kathryn R.
05/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Quick response time, on time, professional, clean, courteous, high quality work.
Description of Work: Cleaning of two upholstered chairs and a sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joseph M.
05/2013
5.0
upholstery cleaning
  + -1 more
I was very happy with the upholstery cleaning service. Chris answered on the first call, was professional and friendly, and was easily able to accommodate my schedule. He arrived on time, was willing to answer any questions I had, and did a great job cleaning my sofa. With 4 young boys my sofa had seen lot of wear and spills, however he was able to get my sofa cleaner than I thought possible!
Description of Work: Upholstery cleaning of sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Erin B.
04/2013
5.0
carpet cleaners
  + -1 more
Chris responded to my phone call right away and was able to provide me a quote over the phone. I scheduled the service immediate, but the day before he was scheduled to come, I learned that we were not going to close on our new home in time for Chris to come and clean the carpets. However, Chris was able to accomodate our last minute change and even came super early (6 am) so that the carpets could be cleaned before the movers came. I thought this went above and beyond, but we were so glad that Chris was willing to go the extra mile. After Chris' visit, the carpets looked like new and everything smelled fresh and clean. He even left us with a bottle of cleaner to treat any spots that may appear between cleanings and even sent us a very nice thank you card. We look forward to working with him again!
Description of Work: Chris cleaned the carpets in 4 bedrooms as well as the stairs and the upstairs hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

ROSEMARY B.
04/2013
4.0
carpet cleaners
  + -1 more
C rystal Cleaning was able to come within 3 days of my call (with a weekend in between). He works alone and brought his equipment into the house. He answered my questions and even suggested what kind of vacuum cleaner I should buy. he was here about 2 hours and the rug was pretty dry when he left.
Description of Work: My dog had become sick had had diarrhea on my light-colored living room rug. Crystal Cleaning shampooed and vacuumed the rug and did a good job of removing all but a faint shadow of the stain.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kathryn K.
04/2013
5.0
carpet cleaners
  + -1 more
He returns call very promptly, is always on time and sends a thank you note for choosing his business. This is how to run a business.
Description of Work: Chris is so great. This is the second time he has done our apartment.... great job. He is on time and his prices are very affordable. I will definitely call him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Elizabeth C C.
04/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were prompt, professional, explained the process and gave me recommendations for the future. Chris also gave me a spray bottle of spot remover which has proved invaluable. I will definitely call them again.
Description of Work: I sent Crystal Clean an email and received a prompt reply within 24 hrs, maybe less. I needed one wall to wall & staircase rug shampooed and an 82" sofa, excluding cushions cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Veerappa C.
03/2013
5.0
carpet cleaners
  + -1 more
They were fantastic. My experience with them was very nice. They directly told us what they will do and they were very nice.
Description of Work: We used Crystal Cleaning for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

carolyn B.
03/2013
5.0
carpet cleaners
  + -1 more
Look no further, this is who you should call. I called Chris after reading all the positive Angie's List reviews. He promptly returned my call and it was no problem scheduling a time for him to come clean my carpets. He showed up promptly, set to work, and his final price was actually lower than his quote which was shocking given the size of the carpets in the rooms. Before he left, he gave me a bottle of solution to spot clean any future spills. I also received a hand written thank you note a few weeks later in the mail. An outstanding transaction every step of the way. I highly, HIGHLY recommend this company.
Description of Work: Cleaned carpets in bedrooms, playroom and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Jennifer C.
02/2013
5.0
carpet cleaners
  + -1 more
I have been using Chris to clean my carpets for years. He is professional, responds to call promptly, is always on time, does an amazing job and stands behind his work. I have 5 cats and 2 dogs plus work outside and have sand colored shag type wall to wall carpeting - not the best combination. Chris cleans so thoroughly that my carpets look brand new when he is done. I had one incident years ago, where there was a slight spot left due to some ink that was very hard to remove - I called Chris and he was out the next day and worked until the spot was completely gone. Talk about client satisfaction! Chris is a one in a million service contractor - he takes great pride in his work, has unbelievable work ethics,does what he promises and stands behind his work. He even gives me a cash referral fee for everyone I refer to him - amazing. Needless to say I refer everyone to him and not just because of his generous referral fee - I truly believe he is the BEST out there and that anyone I refer to him will be 150% satisfies just as I always am. He is the best of the best !
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gail R.
02/2013
5.0
upholstery cleaning
  + -1 more
Really nice guy, arrived on time, worked all day, gave good instructions for after care.
Description of Work: cleaned upholstery on very large sectional, chair, sofa, loveseat, ottoman

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kathryn S.
02/2013
5.0
upholstery cleaning
  + -1 more
Our couch, chair, and ottoman had been through a lot before the cleaning and it showed. Heavy use during bedrest. The stains that come from spills of food or drink. The marks that come from crayons and markers that have wandering off of a child's paper. You name it, it was there. After the cleaning from Crystal Cleaning, a friend asked me if I had bought new furniture. I was amazed that Chris was able to get the stains out. And I was surprised at overall how much brighter the fabric looked. I couldn't have been more pleased with the results. Chris. the owner and cleaner, was wonderful. He was cheerful and easy to schedule with. He came just when he said he would and was warm and friendly. He was thoughtful and respectful as he carefully cleaned our furniture. He was careful to make sure that his cleaning items were not in the way and there were no odors from the cleaning process. I really felt like he cleaned the items with a level of care as though they were his own. I received a gift certificate for Christmas from a family member for cleaning of the items listed above, so I'm not sure what the price was, but when the person who gave me the gift certificate saw the furniture after the cleaning, she gasped and said said she would have paid double or triple the amount she did given how fantastic the furniture looked. I am planning to have Chris come back and clean the rest of my upholstery now. And I give him my highest recommendation.
Description of Work: Upholstery cleaning of couch, chair, and ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mildred C.
02/2013
5.0
carpet cleaners
  + -1 more
Went very well, would use again and recommend to others.
Description of Work: Wall to wall carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Contact information

1 Winona Rd, Burlington, MA 01803

http://www.carpetsbycrystalclean.com

Service hours

Sunday:
7:00 AM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

Crystal Cleaning Inc is currently rated 5 overall out of 5.

Sunday: 7:00 AM - 6:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 6:00 PM

Crystal Cleaning Inc accepts the following forms of payment: Check
Yes, Crystal Cleaning Inc offers free project estimates.
No, Crystal Cleaning Inc does not offer eco-friendly accreditations.
No, Crystal Cleaning Inc does not offer a senior discount.
Yes, Crystal Cleaning Inc offers emergency services.
Yes, Crystal Cleaning Inc offers warranties.
Crystal Cleaning Inc offers the following services: Carpet, upholstery, orientals, area rugs, hardwood floor, drape, leather & furniture cleaning, pet stain & odor removal, dust free wood floor refinishing, & water & smoke damage

Contact information

1 Winona Rd, Burlington, MA 01803

http://www.carpetsbycrystalclean.com

Service hours

Sunday:
7:00 AM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM