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SimpliSafe Home Security

Home Security Systems, Home Automation, Home inspection

About us

You’d pay a fortune to keep your family safe, but you shouldn’t pay a penny more than $14.99! Most alarms systems seem like a bargain---UNTIL you look at the cost of signing a long-term alarm contract for $30, $40, sometimes even $50/month. Protect your home and your wallet with a SimpliSafe home security system. Our alarm monitoring costs just $14.99/month, and we’ll never lock you into a contract, so you are free to cancel with us anytime. Each year that you protect your family with SimpliSafe, you’ll save up to $420...that’s why the nation’s leading financial expert, Dave Ramsey, recommends SimpliSafe to all his listeners. Try SimpliSafe today! You have nothing to lose---we are so sure you’ll be happy with your alarm that we offer you a three year product warranty and a 60 Day No-Questions-Asked Full Refund Guarantee

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.

Services we don't offer

SimpliSafe alarms are easily self-installed. Please see our installation video below.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.82,844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
12%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 426-450 of 2844 reviews

stacie T.
03/2015
5.0
home security systems
  + -1 more
I had a coworker assist with the install which turned out to be very simple, and so far the system has been working great.
Description of Work: mailed a complete home security system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm glad to hear that your installation went well. Please let us know if there's ever anything we can help you out with!

Catherine T.
03/2015
4.0
home security systems
  + -1 more
I returned the system and didnt use the deal. They were okay and polite. The individual I had spoke with seemed to be a little confused on how their Angie's List deal worked.
Description of Work: I purchased a big deal for the ultimate SimpliSafe home security system
Rating CategoryRating out of 5
Yes, I recommend this pro
$499

Response from SimpliSafe Home Security
Hello [Member Name], Thank you for posting your review. Please let us know if there's ever anything we can help you out with!

Thomas K.
03/2015
5.0
home security systems, home automation
  + 0 more
excellent product and a great discount with angie's list.
Description of Work: offer self installed wireless home security system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from SimpliSafe Home Security
Hello [name removed], Thank you for posting your review! I'm glad to hear that you're pleased with your system! Please let us know if there's ever anything we can help you out with!

Darlene D.
02/2015
5.0
home security systems
  + -1 more
The security system was so easy to install and set up. We didn't even need to contact the company for assistance. We needed more monitors plus an extra keypad and they came within a few days of our ordering online.
Description of Work: Security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Response from SimpliSafe Home Security
Hello (Member Name), Thank you for posting your review! I'm glad to hear that your system and additional component installations went well. Please let us know if there's ever anything we can help you out with!

Raymond L.
02/2015
4.0
home security systems
  + -1 more
It works great Im very pleased and have had no problems. Very inexpensive.
Description of Work: Purchased a home security kit from them

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [removed member name] Thank you for posting your review! I'm glad to hear that you're pleased with your system. Please let us know if there's ever anything we can help you out with!

Deborah K.
02/2015
5.0
home security systems
  + -1 more
It worked very well. I liked that it was easy to install specially when you get a friend of the family do it for you. It covered our needs. It was done right away. It covered a lot of stuff we were concerned about. Not only breaking and entering but also motion detection, fire, changes in water that will alert the police or the fire department. It was comprehensive to put it that way. It checks for build up of water downstairs. That was very nice, we have a lot of peace of mind with that. They followed up with phone calls when there had been problems. We like them a lot. The price is excellent.
Description of Work: We used SimpliSafe Home Security.
Rating CategoryRating out of 5
Yes, I recommend this pro

Suedrina M.
02/2015
5.0
home security systems
  + -1 more
It was wonderful. You can call them with any questions that you have. It is easy to set up and it's affordable.
Description of Work: You just have to call them and basically set it up yourself. If you want them to monitor it is more money. You can have with or without the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Sharon E.
02/2015
2.0
home security systems
  + -1 more
Hooked up two sensors and they quickly lost connection. One sensor was about 20 ft away from the base and the other was roughly 30 ft away, but neither would hold a signal to the base. The cellphone bluetooth signal also wouldn't stay connected. They gave me a few different suggestions to get a better signal, but I didn't feel those suggestion were necessarily going to address all of my issues. The system didn't give me a good sense of security and I decided to send the system back and request a refund.
Description of Work: I purchased a deal for a home security system.
Rating CategoryRating out of 5
$299

Response from SimpliSafe Home Security
Hello [removed member name] Thank you for posting your review. As our system is self installed, it is important to troubleshoot. There may be items in your home that can affect your cellular connection, or cause interference. We're always happy to help you troubleshoot this and make sure your system works well in your home. If you ever need any help in the future, please let us know!

JOHN P.
02/2015
5.0
home security systems
  + -1 more
Self install was easy. System is wireless. I like the monitoring service and the flexibility of the system is great for my use. Support folks are good about resolving issues I've had.
Description of Work: Monitoring service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Response from SimpliSafe Home Security
Hello, Thank you for posting your review! I'm glad to hear that you're happy with our system and had a great experience with our customer service team. Please let us know if there's ever anything we can help you out with!

Steven K.
02/2015
5.0
home security systems, home automation
  + 0 more
It too longer to map out what I needed than to install the system. This is without question the answer for anyone who wants a security system but doesn't want to pay $$$$ for it. Everything is wireless including the connection to the security company (that connection is cellular.) If you need a system this IS the answer. I shopped for over a year before deciding on this and am very glad I waited.
Description of Work: SimpliSafe provides a complete wireless DIY home security system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! It's great to hear that your installation went well. Please let us know if there's ever anything we can help you out with!

Becky R.
02/2015
5.0
home security systems
  + -1 more
We got their self-install kit. We hooked it up and called it in. It linked up great! Everybody was very helpful and we ended up buying two systems. So far, it’s working great!
Description of Work: I purchased a deal for $199 for a complete home security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from SimpliSafe Home Security
Hello (Member name removed), Thank you for posting your review! I'm glad to hear that your installation went well. Please let us know if there's ever anything we can help you out with!

Lerissa S.
02/2015
4.0
home security systems
  + -1 more
I liked that it is self installed because you don't have to have people in your house. I don't like that some of the products looked a little clumsy -like some of the sensors are not as steady as I would want them to be. It takes a lot of broadband space - it is operated on my wireless internet system but it sucks a lot of the broad band width so it makes everything else that is using the internet smaller.
Description of Work: I purchased a big deal from SimpliSafe Home Security alarms. I paid extra for the monthly monitoring-it is 80$ a month.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$230

Response from SimpliSafe Home Security
Hello (member name removed), Thank you for posting your review! It sounds like there may be some confusion here: our system does not use your internet connection. It has its own cellular module built into the system, so it connects directly to the cell network! Please let us know if there's ever anything we can help you out with or if you have any questions!

Claude M.
02/2015
4.0
home security systems
  + -1 more
It was an alarm system so I installed it and put it to work. There was nobody who broke in and the battery isn?t dead yet so it is good. I don?t know yet of the system will work if someone breaks in.
Description of Work: I purchased a big deal for SimpliSafe Home Security for an alarm system.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0

Yes, I recommend this pro
$250

Response from SimpliSafe Home Security
Hello {removed member name}, Thank you for posting your review! I'm glad to hear that your installation went well. Please let us know if there's ever anything we can help you out with!

David M.
02/2015
5.0
home security systems
  + -1 more
The alarms have been working well. They are extremely helpful. A great company to work with.
Description of Work: Alarm system setup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your great review! Please let us know if there's ever anything we can help you out with!

Steve H.
02/2015
5.0
home security systems
  + -1 more
Compare this product with the major competitors and you'll likely have immediate interest in considering it. Why? Cost! And . . EXTREMELY easy to self-install (your grandma could do it, or, your 5th grade kid!) For a very inexpensive "entry" price point I received three door sensors, window sensors, a motion detector, two audible alarm sets, a water sensor, a "Yard Sign" AND, a very low monthly monitoring fee without a contract obligation, OR, if you choose, no monitoring service at all! Check out the competition. ADT etc., "hard wired" systems meaning running boxes and wires, a mandatory monitoring service with a much higher monthly fee. My only "downgrade" is the actual console (the brains of the system) emits a steady "blinking" light which should be a constant non-blinking. The "blinking" indicates a prep mode. However, this aside, the system works fine and despite the "blinking" appears to do it's job! Simpli Safe is the competitions worst nightmare as anyone who is price conscious will consider it or Frontpoint, another fine system we've installed in our office as a cost-saving measure (ditched our old provider and months later, no regrets)
Description of Work: A self-install system

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$149

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your great review! It's so great to hear that you're pleased with your system and that your installation went well. Please let us know if there's ever anything we can help you out with!

Nancy B.
02/2015
5.0
home security systems
  + -1 more
We have been very happy with the entire experience. We did considerable research prior to purchase, including an estimate from our previous alarm company to upgrade our existing system to wireless monitoring. We chose SimpliSafe because of its reasonable pricing both for the system and the monthly monitoring. Knowing we had a 60-day trial, we didn't see what we had to lose by trying them. They shipped our order promptly and we have found it easy to contact them both by phone and email to get all our questions answered. The sensors were easy to install; although the self-stick tape wasn't always sufficient to hold them, they were easy to screw in where needed. The keyless remote plugs into the base station and then into your computer, making it easy to add new monitors to the system. The only minor glitch in the whole process was a little bit of confusion over the licensing--we didn't understand at first that SimpliSafe uses a separate company, C.O.P.S., to do the monitoring, at least in our state. Our city requires that the monitoring company be licensed in the state of Michigan; they don't really care about the licensing for SimpliSafe. Anyway, that all worked out fine, and we paid less than half of what we would have paid our previous provider for a wireless installation, and have twice as many sensors. In terms of the monitoring, our monthly plan is about half of our previous cost, and there is no contract. We couldn't be happier!
Description of Work: We bought a $200 home alarm package from SimpliSafe through an Angie's list deal, and supplemented it with 9 additional sensors for another $168. We also got one month free monitoring, and now are on the $19.99/month monitoring plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$368

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm glad to hear that you're happy with your system and that it's working well for your needs. It's great to hear that your permit is all set. Please let us know if there's ever anything we can help you out with!

Frank C.
02/2015
5.0
home security systems
  + -1 more
The system was very easy to install. The system consisted of 3 entry, 2 motion detectors, 2 smoke, keypad and system brain. Took less than 1 hour to install. I then called them to program the system, also you can do it yourself if you like. we have been using the alarm now for almost 2 weeks and like it very much, also $14.95 a month is a good price for what you get.
Description of Work: Programmed the alarm, i installed the alarm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Response from SimpliSafe Home Security
Hello [name removed], Thank you for posting your review! I'm glad to hear that you're happy with your system, and that the installation went well. Please let us know if there's ever anything we can help you out with!

Paloma V.
02/2015
5.0
home security systems
  + -1 more
It went fine. Great so far. So far so good. Pretty happy with it. Quick to react to any alarms that I have. I ended up buying extra parts that were outside of the initial package. Took 4 to 5 day to get the system to me.
Description of Work: Sent me there alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Richard B.
02/2015
5.0
home security systems
  + -1 more
Very courteous and professional very satisfied!
Description of Work: Installed alarm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from SimpliSafe Home Security
Hello [Member name removed], Thank you for posting your review! I'm glad to hear that you've had a great experience with our customer service team. Please let us know if there's ever anything we can help you out with!

Brian W.
02/2015
5.0
home security systems
  + -1 more
We bought... the One SimpliSafe2 Base Station - Master Control UnitDeal which includes: four Entry Sensors, one motion sensor, one freeze sensor, one keypad, one extra 105dB siren, one keychain remote, one yard sign, and two window decals And then we contacted SimpliSafe directly by phone to order an additional motion sensor. Friendly folk. They shipped the extra sensor with the Home Security Deal. Buying through AngiesList way less costly that all the 10% off deals we hear on the radio.
Description of Work: $199 for a complete home security system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm glad to hear that you've had a great experience so far with our system and customer service team. Please let us know if there's ever anything we can help you out with!

Michele S.
02/2015
5.0
home security systems
  + -1 more
We have good experiences with them. They don't come to the house. They just send you everything through the mail. I purchased the equipment for about $100 and it's $25 a month for monitoring services. There's no pressure and no contract.
Description of Work: We did purchase SimpliSafe Home Security as a result of the information we got from Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! It's great to hear about your experience so far. Please let us know if there's ever anything we can help you out with!

matthew M.
02/2015
5.0
home security systems
  + -1 more
What I like most about the company is that is very simple and easy to understand. I would recommend them to a friend. I have not had any problems this far.
Description of Work: We purchased the materials and installed myself.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from SimpliSafe Home Security
Hello [removed member name], Thank you for posting your review! I'm glad to hear that you're happy with your system. Please let us know if there's ever anything we can help you out with!

Charles K.
02/2015
5.0
home security systems
  + -1 more
I received it but I haven't had any chance to install it yet. It included about four entry. Its just pretty much what I expected.
Description of Work: Purchased a $299 big deal for a home security alarm.
Rating CategoryRating out of 5
Yes, I recommend this pro
$299

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please let us know if you need any help when you are installing your system!

Stephanie T.
02/2015
5.0
home security systems
  + -1 more
The service has gone fine. I believe we paid an additional fee for some extra sensors. They were able to get the system to us very quickly. We really like the system so far. It offers comparable service at a lower cost. The staff is very responsive when we have had issues. We had to contact them about one of the sensors going off and they were helpful in that situation. They have been easy to work and I would recommend the company to others.
Description of Work: I purchased a deal for a complete home security system with no contract required.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm glad our customer service team was able to help you out. Please let us know if there's ever anything we can help you out with!

Robert N.
02/2015
5.0
home security systems
  + -1 more
This is a DIY setup. The installation was extremely easy, and it works as advertised. The only negative is that the "home station" battery does not last long. So if there is a power outage for more than a couple of hours, the system is disabled.
Description of Work: The company provided a home security system.

Rating CategoryRating out of 5
quality
4.0
value
5.0

Yes, I recommend this pro
$259

Response from SimpliSafe Home Security
Hello {removed member name}, Thank you for posting your review! I'm glad to hear that your installation went well. Please keep in mind that the back up battery in the base station lasts up to 48 hours. Please let us know if there's ever anything we can help you out with!

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home inspection

FAQ

SimpliSafe Home Security is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 6:00 AM - 11:59 PM

Tuesday: 6:00 AM - 11:59 PM

Wednesday: 6:00 AM - 11:59 PM

Thursday: 6:00 AM - 11:59 PM

Friday: 6:00 AM - 11:59 PM

Saturday: 9:00 AM - 6:00 PM

SimpliSafe Home Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, SimpliSafe Home Security offers free project estimates.
Yes, SimpliSafe Home Security offers eco-friendly accreditations.
No, SimpliSafe Home Security does not offer a senior discount.
Yes, SimpliSafe Home Security offers emergency services.
Yes, SimpliSafe Home Security offers warranties.
SimpliSafe Home Security offers the following services: NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.
SimpliSafe alarms are easily self-installed. Please see our installation video below.

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM