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SimpliSafe Home Security

Home Security Systems, Home Automation, Home inspection

About us

You’d pay a fortune to keep your family safe, but you shouldn’t pay a penny more than $14.99! Most alarms systems seem like a bargain---UNTIL you look at the cost of signing a long-term alarm contract for $30, $40, sometimes even $50/month. Protect your home and your wallet with a SimpliSafe home security system. Our alarm monitoring costs just $14.99/month, and we’ll never lock you into a contract, so you are free to cancel with us anytime. Each year that you protect your family with SimpliSafe, you’ll save up to $420...that’s why the nation’s leading financial expert, Dave Ramsey, recommends SimpliSafe to all his listeners. Try SimpliSafe today! You have nothing to lose---we are so sure you’ll be happy with your alarm that we offer you a three year product warranty and a 60 Day No-Questions-Asked Full Refund Guarantee

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.

Services we don't offer

SimpliSafe alarms are easily self-installed. Please see our installation video below.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.82,844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
12%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 376-400 of 2844 reviews

Daniel G.
04/2015
5.0
home security systems
  + -1 more
Ordering was easy and it shipped right away. The self-installation was simple and pain-less. I would definitely recommend this to anyone that can turn on a computer.
Description of Work: Provided a self-install home security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from SimpliSafe Home Security
Hello (Removed Member's Name), Thank you for posting your great review! I'm very glad to hear that your installation went well and that you're pleased with the system. Please let us know if there's ever anything we can help you out with!

Michelle B.
04/2015
5.0
home security systems
  + -1 more
I ordered a self install security system using a discount code from Angie's List. By telephone, their customer service representative helped us choose what additional items we would need for fully securing our new home. The additional costs for extra equipment were reasonable with no hidden fees. They were polite, professional and not pushing anything we didn't need. The equipment arrived within a few days. It is easy to install.
Description of Work: Helped choose a home security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from SimpliSafe Home Security
Hello [removed member name], Thank you for posting your review! I'm very glad to hear that you had a good experience with our sales team. Please let us know if there's ever anything we can help you out with!

Lourdes V.
04/2015
5.0
home security systems
  + -1 more
System works great. Ordered on Big Deals offered on Angies List. Arrived in three-five days. Took time to install because I wanted to position sensors in the best possible places. After initial installation, I decided to order sensors for all entry points of the house, adding an additional cost of $250 to the initial $500.The sensors themselves are bulky and use some upgrading aesthetically, but they work well. Setting up the online portion of it was painless and fast. I decided to go for the full dispatcher and SMS alerts interactive support. I've already had a power outage, and was alerted immediately as well as a water sensor going off. Messages and phone calls were made immediately to the information I provided. My only pet peeves are upgrading the sensors to be smaller, sleeker and the yard sign should come with a metal stick to place in the yard. Overall, I'm happy with my purchase.
Description of Work: It's a self-install system. You can activate online or on the phone for the dispatcher service.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from SimpliSafe Home Security
Hellob [Customer Name], Thank you for posting your review! It's great to hear that your installation went well. Thank you for your feedback about the appearance of the sensors. Please let us know if there's ever anything we can help you out with!

Brian M.
04/2015
4.0
home security systems
  + -1 more
The only issue I have the keypad sometimes malfunction other then that every thing is perfect.
Description of Work: I purchased the equipment from them.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Ayman K.
04/2015
5.0
home security systems
  + -1 more
The service for the big deal from the company called SimpliSafe Home Security was just fine. They sent that right away and it worked right away. I have no issues with that. There were no additional charges other than the 199 dollars of the big deal charge. I pay a monthly service fee. I didn't purchase anything at all other than that security monitoring service and the big deal that I purchased through Angie's List. It is an alarm system and I just got it. I ordered it and it was inexpensive. It came out quickly and it was easy to install. I am satisfied with the purchase.
Description of Work: The big deal was purchased in October of last year and they send that around the same time. It is an alarm security system for the home, a residential security system and I took their monitoring service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

DENNIS M.
04/2015
5.0
home security systems
  + -1 more
Everything installed and set up just as their instructional video showed and my system was operating in just an hour or so. Absolutely no problems with the installation and system test. I'm going to try this for a month or so before linking to the police and fire departments. I want to get used to remembering the system is in place before I take that last step.
Description of Work: I ordered a home security system for my house and added two additional items, a smoke detector and a 2nd motion detector. The system arrived in a few days and the extra sensors were just a couple days behind that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! It's great to hear that your installation went well. Please let us know if there's ever anything we can help you out with, or if you have any questions about activating your system.

Allen W.
04/2015
4.0
home security systems
  + -1 more
The alarm system was pretty easy to install. I did need to contact customer support and they clarified a couple things to help me get it installed. Overall, pretty simple. I ordered several additional sensors after installing the original package and those parts installed and functioned just the same as if I had done it all at once. The only negative part I've noticed is that because the door sensors function by magnets, they sometimes don't register as having been closed and when I set the alarm system on, it gives me a warning that a door is still open. This happens maybe 1 out of 20 times, and it only takes a few seconds to open and shut the offending door then rearm the system. Considering the initial price, monthly monitoring price, and ease of use vs. the couple of small issues I've had, I would probably buy this system if I were choosing an alarm system again.
Description of Work: Sent me the product.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$1,000

Response from SimpliSafe Home Security
Hello [Customer Name], Thank you for posting your review! If you're having difficulty with your entry sensors, we'd be happy to help you troubleshoot and resolve this. Please let us know if there's ever anything we can help you out with!

Andy A.
04/2015
5.0
home security systems
  + -1 more
I installed it, it took about 3 hours.
Description of Work: sold me a security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259.99

Response from SimpliSafe Home Security
Hello [Member Name Removed], Thank you for posting your review! I'm glad to hear that your installation went well. Please let us know if there's ever anything we can help you out with!

Kent J.
04/2015
4.0
home security systems
  + -1 more
I installed the product. It appears to work well. I am disappointed in the quality of the door and window sensors. The mounting hardware is crap. They need to rething the contact closure assembly. It is not a very attractive or stealth unit.
Description of Work: Nothing it was parts only not as presented. Self installation required

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0

Yes, I recommend this pro
$199

Response from SimpliSafe Home Security
Hello [Member Name Removed], Thank you for posting your review. If you're having difficulty mounting your entry sensors, we'd be happy to help you out and make sure that you're satisfied with their placement and function. Please let us know if there's ever anything we can help you out with!

Amanda H.
04/2015
5.0
home security systems
  + -1 more
We bought a refurbished system. It literally took an hour to install the 12 of the sensors. I noticed that we didn't get the window sticker and called the company. They were more than willing to send out a new one. I asked if I could swap it for a yard sign and they obliged and gave me free shipping as well on my order. I am impressed with their customer service. Futhermore, coming from someone that paid $1800 for a much smaller security system a few years ago and the monthly fee of $40 SimpliSafe is a steal. I love the alerts I get when my house is armed and disarmed! I love the fire monitoring and that I HAVE the control of my system. Its portable so you aren't wasting money if you move, sell your house, or happen to be a renter. I don't have to call the company and ask them to disarm a sensor. My family has peace of mind, and we are saving money as well.
Description of Work: Provides monthly security monitoring and system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from SimpliSafe Home Security
Hello [Member Name Removed], Thank you for posting your great review! I'm very glad to hear that you're pleased with the control the system gives you, and happy with our customer service. Please let us know if there's ever anything we can help you out with!

Terri T.
04/2015
5.0
home security systems
  + -1 more
Alarm system was easy to install. One door sensor wasn't working quite right initially, and the provider helped me troubleshoot the issue. Overall, I'm very happy with the system and the responsiveness of the provider.
Description of Work: Shipped complete alarm system for installation, and helped me set it up by phone.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from SimpliSafe Home Security
Hello [Member Name Removed], Thank you for posting your review! I'm glad to hear that your installation went well and that we were able to help you out. Please let us know if there's ever anything we can help you out with!

Greg M.
04/2015
5.0
home security systems
  + -1 more
The price was great. The equipment works well. The set up went fine; it was easy to install. If I ever move, I would probably take it with me to my new home.
Description of Work: I purchased a deal for $399 for a Home Security System, which I installed myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Response from SimpliSafe Home Security
Hello [member name removed] Thank you for posting your review! It's great to hear that you're happy with your system and the system's flexibility. Please let us know if there's ever anything we can help you out with!

Neal R.
04/2015
5.0
home security systems
  + -1 more
All went well, except I didn't get the call as advertised. I had intentions of adding to the order, but have since contacted the company to order more components. The shipment arrived in less than a week.
Description of Work: Angie's special offer on SimpliSafe security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from SimpliSafe Home Security
Hello [member name removed] Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Sheldon S.
04/2015
3.0
home security systems
  + -1 more
I talked to them and they told me I would have to pay the monthly fee. I was unaware of the monthly fee. The deal was not what I thought it was.
Description of Work: I purchased a Big Deal for $259 for a Complete Home Security System - NO Hidden Fees, NO contract required!.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$259

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review. I'm sorry to hear that there was confusion with your order. If you would like to return your system, we can assist you. Please just give us a call!

Demetrius W.
03/2015
5.0
home security systems
  + -1 more
It went well. I installed it and it's working. So, it was good. There were no additional charges beyond the big deal amount. I received it promptly. I think I might have bought it on a Friday. On Monday they contacted me and shipped it out. I received it three days later. The staff interaction was good. The service is inexpensive and it works.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Charles S.
03/2015
5.0
home security systems
  + -1 more
Simply safe easy to setup and activate. Other home security services wanted between 50 & 100/month for the service, plus the installation fees. Works great. This was the special deal available to Angie's List members. Since then I have added several other intrusion devices from Simply Safe. It's easy to update the system. I like it and we use it all the time. You do have to register it with the local law enforcement folks. I've turned it on a couple of times to test it and ensure that Simply Safe will call in the event of an intrusion. They have been very responsive. I like the system. More importantly, when we depart Amarillo this coming year, I can take it with me to our new location and start again. No need to buy another system.
Description of Work: Nothing. THey mailed my purchase to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199.95

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! It's great to hear that you're happy with your system, and with the system's flexibility. Please let us know if there's ever anything we can help you out with!

Christine F.
03/2015
5.0
home security systems
  + -1 more
It went very well. It arrived within 4-5 days. It’s partially installed, and the quality seems very good. I’ve also spoke to them on the phone and they are very professional.
Description of Work: I bought a deal for$199 for a complete home security system. I paid extra for more openings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$599

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm glad to hear that your happy with your system and your experience with our customer service team. Please let us know if there's ever anything we can help you out with!

Gina L.
03/2015
5.0
home security systems
  + -1 more
Great system. Easy to install. Reasonable cost. Monitoring works great. When the alarm was triggered by mistake, we received a call instantly.
Description of Work: Mail order for wireless security system and monthly monitoring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Response from SimpliSafe Home Security
Hello, Thank you for posting your review! It's great to hear that you're pleased with your system as well as the monitoring service. Please let us know if there's ever anything we can help you out with!

Laura S.
03/2015
5.0
home security systems
  + -1 more
Went well. Easy to get in touch with them on the phone and add additional parts to the system.
Description of Work: Provided an alarm system for self installation. Were responsive on the phone to questions. Easy to set up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from SimpliSafe Home Security
Hello [member name removed] Thank you for posting your review! It's great to hear that your installation went well and that you were easily able to expand your system. Please let us know if there's ever anything we can help you out with!

Dino H.
03/2015
5.0
home security systems, home automation
  + 0 more
excellent deal, very easy to set up, way better than a traditional system
Description of Work: provide alarm stystem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from SimpliSafe Home Security
Hello (member name), Thank you for posting your review! It's great to hear that you're pleased with your system and that your installation went well. Please let us know if there's ever anything we can help you out with!

Bruce N.
03/2015
5.0
home security systems
  + -1 more
This is a great system, and a terrific value! I am completely un-handy, so was a little concerned about the self-install. It was amazingly easy to set up and test, even for me. Unlike expensive name brand companies, you buy the SimpliSafe system outright for a very reasonable price. Then you pay for their central station monitoring service, which starts at just $15 a month--well below the $30+ the big guys charge. Best of all, there is no contract. The big security companies typically lock you in to a 3-year contract with huge early termination fees that can be over $1,000. I've used the system for over a year now. Through my own negligence I've triggered both the burglar and fire alarms in that time. The SimpliSafe monitoring station is instantly in contact. Their people are very professional. The only downside--SimpliSafe doesn't offer some of the more advanced bells and whistles, such as ability for the central station to listen for sounds in your house after an alarm is triggered. You also can't tie in cameras to their system as you can with some. But if you want a basic and effective monitored burglary and fire alarm system for a value price, this is hard to beat.
Description of Work: Provided a monitored security system for self-install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your great review! It's great to hear that you love your system! Please let us know if there's ever anything we can help you out with!

Chris T.
03/2015
4.0
home security systems
  + -1 more
If you don't pay for a monitoring contract with them, it will only sound the alarm in your house. I was hoping I could just put my phone number in and it would notify me when the system went off, but SimpliSafe said in order to have it do that I'd have to pay for the monitoring. Overall, though, the system was easy to install ... but I've sent it back in hopes of finding something that will fit my needs better.
Description of Work: $199 Alarm system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$199

Response from SimpliSafe Home Security
Thank you for posting your review. Please let us know if there's ever anything we can help you out with, or if you have questions about your return and refund!

Brigitte G.
03/2015
5.0
home security systems
  + -1 more
I love the ease of installation and the great low monthly price. Their customer service is excellent.
Description of Work: I received this easy to install alarm system and was able to install and set it up in less than 20 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Marilyn B.
03/2015
5.0
home security systems
  + -1 more
Everything went perfect; very pleased with the product. I installed this my self which was very easy. I had no issues. I like the option to have a no contract monitoring as well as the affordability.
Description of Work: product only; self installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from SimpliSafe Home Security
Hello (member name removed), Thank you for posting your review! It's great to hear that your installation went well and you're pleased with the flexibility of our monitoring. Please let us know if there's ever anything we can help you out with!

Sandra K.
03/2015
5.0
home security systems
  + -1 more
All of the celebrities on talk radio talk about them. It is a wireless thing that you install yourself and it is amazing. They text me when someone opens the door. It is a good thing and it is national. I can go online and check everything out. I think the best part of it is the do it yourself. I think it makes me have security for a fair price and pay as I go since I don’t have to buy it all at once.
Description of Work: I used SimpliSafe Home Security for alarms for two houses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$595

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your great review! It's great to hear you like the month to month nature of the monitoring and the Interactive features! Please let us know if there's ever anything we can help you out with!

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home inspection

FAQ

SimpliSafe Home Security is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 6:00 AM - 11:59 PM

Tuesday: 6:00 AM - 11:59 PM

Wednesday: 6:00 AM - 11:59 PM

Thursday: 6:00 AM - 11:59 PM

Friday: 6:00 AM - 11:59 PM

Saturday: 9:00 AM - 6:00 PM

SimpliSafe Home Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, SimpliSafe Home Security offers free project estimates.
Yes, SimpliSafe Home Security offers eco-friendly accreditations.
No, SimpliSafe Home Security does not offer a senior discount.
Yes, SimpliSafe Home Security offers emergency services.
Yes, SimpliSafe Home Security offers warranties.
SimpliSafe Home Security offers the following services: NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.
SimpliSafe alarms are easily self-installed. Please see our installation video below.

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM