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SimpliSafe Home Security

Home Security Systems, Home Automation, Home inspection

About us

You’d pay a fortune to keep your family safe, but you shouldn’t pay a penny more than $14.99! Most alarms systems seem like a bargain---UNTIL you look at the cost of signing a long-term alarm contract for $30, $40, sometimes even $50/month. Protect your home and your wallet with a SimpliSafe home security system. Our alarm monitoring costs just $14.99/month, and we’ll never lock you into a contract, so you are free to cancel with us anytime. Each year that you protect your family with SimpliSafe, you’ll save up to $420...that’s why the nation’s leading financial expert, Dave Ramsey, recommends SimpliSafe to all his listeners. Try SimpliSafe today! You have nothing to lose---we are so sure you’ll be happy with your alarm that we offer you a three year product warranty and a 60 Day No-Questions-Asked Full Refund Guarantee

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.

Services we don't offer

SimpliSafe alarms are easily self-installed. Please see our installation video below.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.82,844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
12%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 2251-2275 of 2844 reviews

Wajih S.
01/2015
5.0
home security systems
  + -1 more
It went fine.
Description of Work: Purchased the product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from SimpliSafe Home Security
Hello, Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Julia W.
12/2014
4.0
home security systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Hiren D.
12/2014
5.0
home security systems
  + -1 more
Great
Description of Work: Security system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from SimpliSafe Home Security
Hello, Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Tom J.
12/2014
5.0
home security systems
  + -1 more
Setup was as expected.
Description of Work: Supplied home protection devices and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Alex P.
12/2014
5.0
home security systems
  + -1 more
.
Description of Work: Nice system. I did not subscribe for the service of SimplySafe but without it system works well, exactly as it is specified in the offer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [removed member name], Thank you for posting your review! I'm glad to hear that you're happy with your system! Please let us know if there's ever anything we can help you out with!

Debbra W.
12/2014
5.0
home security systems
  + -1 more
unknown
Description of Work: Ordered security system online for a self install. Customer service very professional. Equipment arrived promptly and was a breeze to install. Great directions and quality equipment. Monitoring is at a great price, starting at $14.99 per month. No contract required.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Response from SimpliSafe Home Security
Hello [Member Name], Thank you for posting your great review! I'm very glad to hear that you've had a great experience with our customer service team and our system. Please let us know if there's ever anything we can help you out with!

BARBARA C.
12/2014
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Response from SimpliSafe Home Security
Hello (member name removed), Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Lakeisha H.
12/2014
4.0
home security systems
  + -1 more
unknown
Description of Work: Simply Safe was shipped to me for me to install myself. My only real issues where the delay in shipment, and the one size fits all installation that is not very simply for those of us with decorative molding around windows and doors. I also ran into some hesitation with my local Emergency personnel, not wanting to recognize the company initially. | |So overall, not quite as plug and play as I was hoping, but still much cheaper than the alternative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$225

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! If you need help finding the best way to mount your sensors considering your molding, we'd be happy to help you out! Please just give us a call!

Siavash R.
12/2014
5.0
home security systems
  + -1 more
unknown
Description of Work: The self install was pretty easy, and the system has a lot of bells and whistles for the price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from SimpliSafe Home Security
Hello [Member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Don W.
12/2014
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

William S.
12/2014
5.0
home security systems
  + -1 more
unknown
Description of Work: Supplied do it yourself install alarm system with optional monitoring at a very good competitive price. The Angie's list deal had just the sensors I wanted as well. Easy to install and set up. Very supportive customer support too. Very happy and saved an immense amount over other commercial alarm companies that want a minimum of 3 year monitoring contracts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm glad to hear that you're pleased with your system and our customer service team! Please let us know if there's ever anything we can help you out with!

David H.
12/2014
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$549

Response from SimpliSafe Home Security
Hello, Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

marie S.
12/2014
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [removed member name], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Dennis T.
12/2014
4.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

Response from SimpliSafe Home Security
Hello (member name removed), Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Donn G.
12/2014
5.0
home security systems
  + -1 more
unknown
Description of Work: great product just what we were looking for,a stand alone unit with all the bells but with out the gimmicks or contracts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from SimpliSafe Home Security
Hello (member name removed), Thank you for posting your review! I'm glad to hear that you're happy with your system! Please let us know if there's ever anything we can help you out with!

ashwood l B.
12/2014
4.0
home security systems
  + -1 more
unknown
Description of Work: THE ITEMS TOOK A BIT GETTING USED TO TO SELF-INSTALL. ALSO HAVE TO WAIT FOR THE POLICE DEPARTMENT FOR REGISTRATION. OTHER THAN THAT NO REAL ISSUES. WILL SAVE MONEY ON THE MONITORING SERVICES WHICH WILL PAY FOR THE SYSTEM WHEN COMPARED TO ADT.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from SimpliSafe Home Security
Hello [removed member name], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Joyce H.
12/2014
4.0
home security systems
  + -1 more
unknown
Description of Work: The only reason I'm giving it a B overall is because in the month I've had the system there has been three times where I've lost connection to the dispatch center. I hoping this isn't a trend and will get better.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Response from SimpliSafe Home Security
Hello, Thank you for posting your review! If you're having difficulty getting a strong cellular connection for your base station, we'd be happy to help you out. Please just give us a call!

Susan S.
12/2014
5.0
home security systems, home automation
  + 0 more
unknown
Description of Work: Helped me put together a home alarm system. I received 8 window sensors, 8 door sensors, 2 glass break sensors, 1 motion sensor, 1 panic button, 1 key chain fob, 1 key pad for the entry way, and 1 base station. I opted to not get the smoke alarm because 1. I already have one and 2. my cooking sets it off 2x a month and when the simplisafe smoke detectors goes off, they send a fire truck. | |I was nervous about installing myself but it was ridiculously easy as was the testing of each sensor to ensure it was working. This is a cellular system and it runs of their cellular not yours. I did not want wires installed which would tear up my home. Even if the cellular is blocked, the alarm will still sound in my house and I will know if someone has entered. There is also a duress pin number you can use if forced to turn off the alarm that will turn off the alarm and notify the dispatch center who will then, immediately, send the police. Monitoring is optional, but cheap and it ranges from 14.99/month to 24.99/month. I've already recommended them to my neighbor when he said he was looking at systems. Oh, another plus, if you should move, all the sensors are easily removed and you can take them with you to your new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$492

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm glad to hear that your installation went well and that you are pleased with your system. Please let us know if there's ever anything we can help you out with!

Katherine L.
12/2014
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from SimpliSafe Home Security
Hello (member name removed), Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Albert C.
12/2014
4.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
4.0

Yes, I recommend this pro
$300

Response from SimpliSafe Home Security
Hello [removed member name], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Carol M.
12/2014
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from SimpliSafe Home Security
Hello (member name removed), Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Patricia D.
12/2014
5.0
home security systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


meredith H.
12/2014
5.0
home security systems
  + -1 more
unknown
Description of Work: Purchased DIY alarm system. It is simple and affordable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Response from SimpliSafe Home Security
Hello (member name removed), Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Jean-Marc P.
12/2014
5.0
home security systems
  + -1 more
unknown
Description of Work: Excellent product!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from SimpliSafe Home Security
Hello [Members Name], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Larry D.
12/2014
3.0
home security systems
  + -1 more
unknown
Description of Work: Purchased a DYI alarm system. It arrived timely but the key pad was not programed. Tried getting them on phone and left message but NO response. Call Angies List and then got a call from Simplisafe the same day. Noticed the yard sign was not in the package and tried call and leaving messages for days. Called Angies List and again got a call from Simplisafe the same day. Product is good but their response to calls w/o contacting Angies List was ZERO.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$300

Response from SimpliSafe Home Security
Hello [Member Name removed], Thank you for posting your review. We always return voicemails by the next business day. If you're having difficulty reaching us, please make sure you're using our correct customer service number: 1-888-957-4675. We're always happy to help make sure that your system is working well and that you're satisfied with the service! Please let us know if there's ever anything we can help you out with!

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home inspection

FAQ

SimpliSafe Home Security is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 6:00 AM - 11:59 PM

Tuesday: 6:00 AM - 11:59 PM

Wednesday: 6:00 AM - 11:59 PM

Thursday: 6:00 AM - 11:59 PM

Friday: 6:00 AM - 11:59 PM

Saturday: 9:00 AM - 6:00 PM

SimpliSafe Home Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, SimpliSafe Home Security offers free project estimates.
Yes, SimpliSafe Home Security offers eco-friendly accreditations.
No, SimpliSafe Home Security does not offer a senior discount.
Yes, SimpliSafe Home Security offers emergency services.
Yes, SimpliSafe Home Security offers warranties.
SimpliSafe Home Security offers the following services: NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.
SimpliSafe alarms are easily self-installed. Please see our installation video below.

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM