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SimpliSafe Home Security

Home Security Systems, Home Automation, Home inspection

About us

You’d pay a fortune to keep your family safe, but you shouldn’t pay a penny more than $14.99! Most alarms systems seem like a bargain---UNTIL you look at the cost of signing a long-term alarm contract for $30, $40, sometimes even $50/month. Protect your home and your wallet with a SimpliSafe home security system. Our alarm monitoring costs just $14.99/month, and we’ll never lock you into a contract, so you are free to cancel with us anytime. Each year that you protect your family with SimpliSafe, you’ll save up to $420...that’s why the nation’s leading financial expert, Dave Ramsey, recommends SimpliSafe to all his listeners. Try SimpliSafe today! You have nothing to lose---we are so sure you’ll be happy with your alarm that we offer you a three year product warranty and a 60 Day No-Questions-Asked Full Refund Guarantee

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.

Services we don't offer

SimpliSafe alarms are easily self-installed. Please see our installation video below.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.82,844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
12%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 2176-2200 of 2844 reviews

Bart E.
03/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: Worked great, now pay 14.99 a month instead of almost 70 with Vivint. No contract

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello, Thank you for posting your review! I'm glad to hear that you're enjoying the low monthly cost and that the system is working well for you. Please let us know if there's ever anything we can help you out with!

carol S.
03/2015
5.0
home security systems
  + -1 more
good
Description of Work: sent materials--self install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

TANAY W.
03/2015
5.0
home security systems
  + -1 more
NA
Description of Work: Self service- this question doesent apply

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm glad to hear you're happy with your system. Please let us know if there's ever anything we can help you out with!

Mary J.
03/2015
5.0
home security systems
  + -1 more
Exactly as expected. Great deal
Description of Work: As promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [Member Name Removed], Thank you for posting your review! It's great to hear that you're happy with your system! Please let us know if there's ever anything we can help you out with!

Amy G.
03/2015
4.0
home security systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello (removed member's name), Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Beth I.
03/2015
1.0
home security systems
  + -1 more
unknown
Description of Work: I purchased The Big Deal from Angie's List associate. The Angie's List associate called Simply Safe to arrange for further accessory purchases. Angie's List associate instructed me to call Simply Safe to arrange final purchase at set price. I called Simply Safe, they did not honor the price that Angie's List arranged, and were very rude and unprofessional. Therefore, I requested a refund from Angie's List and did not place the order with Simply Safe for accessories.
Rating CategoryRating out of 5

Response from SimpliSafe Home Security
Hello [member name removed] Thank you for posting your review. One of our representatives reached out to discuss this matter with you, but was unable to reach you. We'd be happy to help sort this out! Please just give us a call back.

NICK A.
03/2015
5.0
home security systems
  + -1 more
One word-outstanding!!
Description of Work: Provided a wireless home security system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from SimpliSafe Home Security
Hello (member name removed), Thank you for posting your great review! Please let us know if there's ever anything we can help you out with!

Brad F.
03/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: Sold alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Scott W.
03/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: The system was self installed. It was very easy. The monitoring service is very responsive. I have no complaints.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$665.76

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! It's great to hear that your installation went well. Please let us know if there's ever anything we can help you out with!

Peggy W.
03/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: It went great! Received the product in a timely manor. The set up was effortless.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! It's great to hear that your installation went well. Please let us know if there's ever anything we can help you out with!

Ildiko M.
03/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: we installed ...worked well right away...easy to use...reasonable price...batteries don't last as long you think though

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! If you're having difficulty with the life of your batteries, we'd be happy to help you out. Please jus give us a call!

steve S.
03/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: Good product so far

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

joe F.
03/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: i installed the system myself. i work for food!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello Joe, Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Mayur D.
03/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Kevin K.
03/2015
4.0
home security systems
  + -1 more
unknown
Description of Work: This is a good general purpose system. You get what you pay for. |Pros: easy to install and use, works as advertised. |Cons: sirens aren't particularly loud (including the "extra loud" siren) and the motion sensor isn't very effective. |

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$400

Response from SimpliSafe Home Security
Hello [Member name removed], Thank you for posting your review! If you're having difficulty with you siren or your motion sensors, we'd be happy to help you out. Please keep in mind that you can adjust the sensitivity of the motion sensor through a switch located in the battery compartment. Please let us know if there's ever anything we can help you out with!

Lucious C.
03/2015
4.0
home security systems
  + -1 more
unknown
Description of Work: I like the equipment but the response is not up to what I feel it should be for something as serious as security. I don't know if it is that they don't have enough operators or what but I have two systems and the response is delayed. Also sometimes the system will have a fault error indicating it cannot send a signal to the provider and has to be reset even though the system has not been moved from its location. I hope this does not become a problem in an emergency. I very seldom can get a live agent without having to leave a message for them to call me back. Seems a bit disappointing to have such a neat system, but inferior customer response. I think both should be equally good when safety is the main focus. If Simplisafe can get the response time better they will have an outstanding product. My low rating is based mainly on the response time of their agents.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$199

Response from SimpliSafe Home Security
Hello [Member Name Removed], Thank you for posting your review! Please note that our customer service representatives are not the same as our monitoring representatives, who would call if there was an alarm event. In addition, if you're receiving the "No Link to Dispatcher" message, your base is indicating to you that is unable to receive a strong cellular connection. You may want to try moving it, so it can obtain a stronger connection. We'd be happy to help you troubleshoot this!

Diamond T.
03/2015
4.0
home security systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$199

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Edwin H.
03/2015
5.0
home security systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$339

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Harold B.
03/2015
5.0
home security systems
  + -1 more
Great!
Description of Work: Provided security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from SimpliSafe Home Security
Hello [removed member name], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Xue Y.
03/2015
5.0
home security systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$259

Response from SimpliSafe Home Security
Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Barbara G.
03/2015
5.0
home security systems
  + -1 more
Went very well.
Description of Work: Instructed and available to help us through the install..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from SimpliSafe Home Security
Hello, Thank you for posting your review! I'm glad to hear that your installation went well! Please let us know if there's ever anything we can help you out with!

Rick W.
03/2015
5.0
home security systems, home automation
  + 0 more
unknown
Description of Work: I purchased the deal on Angie's List for the basic $199 system and then added some extra sensors when I called them. They were helpful on the phone. I paid extra for expedited shipping so that I would have it by Wednesday of the next week (ordered on a Friday). The shipping was delayed due to weather, so I emailed them on Thursday as I had not yet received my system and asked for a refund on the expedited shipping. They returned my email within a couple of hours, apologized for the delay, and gave me a refund. Great customer service! I got the system the following day and spent about an hour installing and testing it. Everything was very straightforward in the directions. This past weekend, my freeze sensor went off during the night and I immediately got a phone call from the monitoring service. For an extra charge on the monitoring service, you can access your system online. When I make changes to it there, within 10 seconds I get a message from the base that the system has made the changes. So the cellular connection is quick and stable. I would recommend this for someone looking for a quality system that isn't too expensive. Sure, you have to pay full price for the components, but there is NO contract and the monitoring is still a lot less than the standard alarm companies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Response from SimpliSafe Home Security
Hello (member name removed), Thank you for posting your review! I'm glad to hear that you had a great experience with our customer service team! Please let us know if there's ever anything we can help you out with!

Sharon S.
03/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: I ordered a self-installed security system package from Simplisafe. It was VERY easy to install; instructions are very clear and easy to follow. Also, customer service folks have been very helpful and always available to assist and answer questions. Their monthly monitoring fee is far less than any other company that I researched. I would recommend -- and have recommended -- SimpliSafe to many of my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro
$400

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! It's great to hear that your installation went well, and that our customer service team was able to help you out! If you have recommended someone who has purchased the system, please let us know, along with their name, and we'll give you a free month of monitoring!

Joel A.
03/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from SimpliSafe Home Security
Hello [Member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Allison J.
03/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: This is a self-installed security system. Very easy to install.

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro
$199

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! It's great to hear that your installation went well. Please let us know if there's ever anything we can help you out with!

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home inspection

FAQ

SimpliSafe Home Security is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 6:00 AM - 11:59 PM

Tuesday: 6:00 AM - 11:59 PM

Wednesday: 6:00 AM - 11:59 PM

Thursday: 6:00 AM - 11:59 PM

Friday: 6:00 AM - 11:59 PM

Saturday: 9:00 AM - 6:00 PM

SimpliSafe Home Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, SimpliSafe Home Security offers free project estimates.
Yes, SimpliSafe Home Security offers eco-friendly accreditations.
No, SimpliSafe Home Security does not offer a senior discount.
Yes, SimpliSafe Home Security offers emergency services.
Yes, SimpliSafe Home Security offers warranties.
SimpliSafe Home Security offers the following services: NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.
SimpliSafe alarms are easily self-installed. Please see our installation video below.

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM