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SimpliSafe Home Security

Home Security Systems, Home Automation, Home inspection

About us

You’d pay a fortune to keep your family safe, but you shouldn’t pay a penny more than $14.99! Most alarms systems seem like a bargain---UNTIL you look at the cost of signing a long-term alarm contract for $30, $40, sometimes even $50/month. Protect your home and your wallet with a SimpliSafe home security system. Our alarm monitoring costs just $14.99/month, and we’ll never lock you into a contract, so you are free to cancel with us anytime. Each year that you protect your family with SimpliSafe, you’ll save up to $420...that’s why the nation’s leading financial expert, Dave Ramsey, recommends SimpliSafe to all his listeners. Try SimpliSafe today! You have nothing to lose---we are so sure you’ll be happy with your alarm that we offer you a three year product warranty and a 60 Day No-Questions-Asked Full Refund Guarantee

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.

Services we don't offer

SimpliSafe alarms are easily self-installed. Please see our installation video below.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.82,844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
12%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 2151-2175 of 2844 reviews

Joseph D.
04/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Response from SimpliSafe Home Security
Hello (member name removed), Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Anthony R.
04/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [Member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Robert B.
04/2015
5.0
home security systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

marie L.
04/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: Mailed system to us and we installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from SimpliSafe Home Security
Hello [member name removed] Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Jean E.
04/2015
5.0
home security systems
  + -1 more
It went great!
Description of Work: I purchased a deal for $259 for a Complete Home Security System + 2 Months of Alarm Monitoring with Remote Management FREE! NO Hidden Fees, NO Contract Required!
Rating CategoryRating out of 5
Yes, I recommend this pro
$259

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm very glad to hear your installation went well. Please let us know if there's ever anything we can help you out with!

Michael W.
04/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: There wasn't a service provided, it's self installed. The equipment was easy to install and programmed to connect to the base out of thr box.The key pad is bulky and looks antiqued, the key remote is HUGE we don't even use it. The base is on my refrigerator which isn't far from my room and it's hard to hear with complete silence. With these concerns I would still recommend this system but it does need some updating. Other providers cost is a little higher but I'm sure it's better.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your feedback and suggestions. Please let us know if there's ever anything we can help you out with!

Larry F.
04/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: Gave me great information on the security I needed for the home. Great price. Equipment was as easy to install as they said.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Great to hear that your installation went well. Please let us know if there's ever anything we can help you out with!

James H.
04/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: I installed myself. When I had questions, they were very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm glad your installation went well and you had a great experience with our customer service team. Please let us know if there's ever anything we can help you out with!

Robert B.
04/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Robert W.
04/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

James B.
04/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: I purchased a SimpliSafe Home Security system through Angie's List. |Price was an exceptional value. |The system is a DYI installation --- Extremely simple to install -- Less than 30 minutes. |System is very expandable and easily to do so, if we choose to add more sensors / alarms at some future date. | |Had one component which did work properly at first. -- Call the SimpliSafe company -- They walked me through the trouble shooting to get the component operational very promptly. | |Monthly service fees, if you choose to use the 24/7 monitoring are sufficiently less than most others. | |I love our SimpliSafe | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm glad to hear that your installation went well and that we were able to help you out with your component. Please let us know if there's ever anything we can help you out with!

Joseph S.
04/2015
3.0
home security systems
  + -1 more
unknown
Description of Work: I was not happy with the fact that when I purchased the system the company was supposed to contact me shortly after receiving the order to arrange a schedule, I was never contacted. I had to call the company a few days after the sale since they never called me to discuss the possibility of a change in the sensors included in the package. Unfortunately it was too late and my order was already submitted for shipping, so I had to purchase another motion sensor, and have a freeze sensor that I do not need. I also had to pay to have the new sensor shipped separately. If Simply Safe would have contacted me after the purchase as stated, this might have been avoided.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from SimpliSafe Home Security
Hello [Member Name Removed], Thank you for posting your review. I'm sorry to hear that you were frustrated with your experience. Please keep in mind that after you purchase, we reach out via email. It looks like we contacted you on the 25th. In addition, it looks like the customer service representative you worked with sent those extra components out to you with free shipping. Please let us know if there's ever anything we can help you out with!

Kiran K.
04/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from SimpliSafe Home Security
Hello [Member Name Removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Steven D.
04/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Joseph M.
04/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: Shipped self installed alarm components.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from SimpliSafe Home Security
Hello [member name removed] Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Nancy C.
04/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: I installed the system myself; however, I did have some questions and the gentleman walked me through the process to get everything in order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm glad to hear that our customer service team was able to help you out. Please let us know if there's ever anything we can help you with!

Dan C.
04/2015
4.0
home security systems
  + -1 more
unknown
Description of Work: I've checked product just haven't installed yet will get back to you when I do

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [member name removed] Thank you for posting your review! Please let us know if you have any questions as you install the system!

James H.
04/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

KAREN J.
04/2015
5.0
home security systems, home automation
  + 0 more
unknown
Description of Work: After yet another large increase in the annual monitoring fee from my previous security company, I was happy to find that SimpliSafe offered a discount on Angie's List. The system was easy to install and assistance was quick & helpful both online and by phone. It qualified me for a discount on my homeowners insurance, and I can expand the system at anytime. The monthly monitoring (no contract) is far more affordable than my previous contracted carrier, and the Angie's List discount made the start-up equipment an excellent buy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm glad to hear that you're happy with your system. Please let us know if there's ever anything we can help you out with!

Monte M.
04/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: They shipped the system to my address quickly and in good condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Robert P.
04/2015
5.0
home security systems, home automation
  + 0 more
unknown
Description of Work: Simplisafe sold me the home alarm system. I will install the equipment. I did purchase an extra motion detector which was $30.00 and it was delivered in a timely manner. The customer service was excellent! |I purchased the alarm system for a condo in Florida. I will install the system when I go down on my next visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm glad to hear you've had a great experience with our customer service team. Please let us know if you need any help when you install your system!

John S.
04/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

George D.
04/2015
4.0
home security systems
  + -1 more
00
Description of Work: Simplisafe forwards the instructions and components of the system for the homeowner to install. Installation and set up are in fact simple, and the system works fine. I would add only a couple of cautions. I found that I needed a number of additional components to complete the system increasing my cost to approximately 650. from the original 200.00. I'm not saying that isn't a fair price. For one thing there is no installation cost. Also, the monitoring service at 15.00 per month is less than a third of a number of the major services. A second thing would point out is that the components do not plug in; each has its own battery. I imagine a fairly large job about a year from now replacing all of the batteries. We're very happy with the system and its functionality.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$650

Response from SimpliSafe Home Security
Hello [member name removed] Thank you for posting your review! I'm glad to hear that you're happy with your system. Please keep in mind that the sensor batteries last 3-5 years. The system will let you know when they're running low, giving you plenty of time to replace them. It's easy to install new batteries. Please let us know if there's ever anything we can help you out with!

Sandra H.
03/2015
4.0
home security systems
  + -1 more
ok
Description of Work: mailed product

Rating CategoryRating out of 5
quality
4.0
value
4.0

Yes, I recommend this pro
$300

Response from SimpliSafe Home Security
Hello (member name), Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Joe D.
03/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: Bought alarm system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from SimpliSafe Home Security
Hello [Member Name Removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home inspection

FAQ

SimpliSafe Home Security is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 6:00 AM - 11:59 PM

Tuesday: 6:00 AM - 11:59 PM

Wednesday: 6:00 AM - 11:59 PM

Thursday: 6:00 AM - 11:59 PM

Friday: 6:00 AM - 11:59 PM

Saturday: 9:00 AM - 6:00 PM

SimpliSafe Home Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, SimpliSafe Home Security offers free project estimates.
Yes, SimpliSafe Home Security offers eco-friendly accreditations.
No, SimpliSafe Home Security does not offer a senior discount.
Yes, SimpliSafe Home Security offers emergency services.
Yes, SimpliSafe Home Security offers warranties.
SimpliSafe Home Security offers the following services: NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.
SimpliSafe alarms are easily self-installed. Please see our installation video below.

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM