SimpliSafe Home Security

Description of Work: Product only

Description of Work: Ordered from website and phone. Everything came within a week. Directions were very clear. There are some things not covered with the directions but their tech support was very helpful. The monitoring works very well. They call me within a minute of any alarm going off. I have mine installed in my business so it is much larger than a home one. I have multiple keypads in separate areas. It works flawlessly. My monitoring is 1/3 of what it used to cost. My last system cost over $3,000 and was a wired system. They took 2 days installing it. And each time we added something it was another thousand. My maintenance man installed this whole system in 2 hours and 2 phone calls to Simplisafe. I highly recommend this system.

Description of Work: Purchase arrived shortly after ordering. Easy self installation following on line instructions. Have been pleased with operational features. Fast company response to security false alarm.

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Description of Work: We ordered the security system and installed it ourselves. Easy and inexpensive way to secure our home.

Description of Work: Super easy to install, and awesome customer service if you have any issues!

Description of Work: It seems like the simplisafe system is a win win! I do have to order a few more door alarms then I think things should be just right. I also like the 15.00 monthly cost to be connected with the authorities, versus a 50.00 month from competitors. I would and have recommended Simplisafe to two friends in the last month, iam hoping they order it! I had ordered this for my daughter and son in law, having a new baby in the house, this gave Gramma (me) some peace of mind!

Description of Work: Technical support for setting up alarm system

Description of Work: Self installed security system with monitoring! Works great!

Description of Work: I'm installing it per their instructions. Seems a snap. I still don't believe how easy it is.

Description of Work: NA

Description of Work: We bought the system online and installed it ourselves. It's very easy to set up and the monitoring prices are very low. We feel very safe knowing our home is protected by this system. Definitely would recommend.

Description of Work: Great system. Worth the money. Very easy to install.

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Description of Work: I purchased an Angie's list deal for a DIY home security system, then ordered additional parts including a bunch of smoke detectors. Shipping was amazingly fast. Installation and setup was remarkably easy. I had a few questions, called, and they were answered immediately. Their basic non-interactive alarm monitoring is very inexpensive ($15/mo). I had been considering Simplisafe as a replacement to my old hard wired system prior to the Angie deal. I was really on the fence due to complaints in the forums on their website but am glad I went with this system. I think the documentation could be a little more descriptive and the website could be better organized. I have found answers poking around online. The customer service folks I spoke with were helpful but had a less than chipper demeanor on the phone. I imagine they are inundated with crabby new customers who aren't accustomed to figuring things out and don't want to spend the time looking on the website. Realize that you are buying a DIY project which requires a bit of thought and planning. Read the Simplisafe forums so you understand potential issues (limited hours for customer service, low tone on unlit keypad, etc.). All in all, it's a great bargain. Just read a bit so you know what you're getting into.